Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,844 questions
2 answers
My business domain email is stuck as an alias on a personal Microsoft account
My business domain email is stuck as an alias on a personal Microsoft account. The personal account cannot receive email because the domain is now hosted in Microsoft 365 I cannot verify it because the domain is now hosted in Microsoft 365. I need the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-06T14:27:14.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Chris Johnston
0
Reputation points
commented 2026-05-07T22:12:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay Tr
12,700
Reputation points Microsoft External Staff
Moderator
11 answers
Frequent BSODs (IRQL_NOT_LESS_OR_EQUAL, SYSTEM_SERVICE_EXCEPTION) on i9-9900K / RTX 2080 Super Build
Hello everyone, I am experiencing frequent Blue Screen of Death (BSOD) errors on my gaming/development PC and would appreciate expert assistance in identifying the root cause. The crashes occur somewhat randomly but have become a significant…
Windows for home | Windows 11 | Performance and system failures
31,659 questions
asked 2026-05-03T21:36:34.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 16%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Huseyn Mamedov
0
Reputation points
answered 2026-05-07T22:11:14.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
111K
Reputation points
Independent Advisor
2 answers
I am unable to open microsoft security, virus threat and protection
Whenever i click on open app on the windows virus threat and protection section, it doesn't open, i can't even get into virus threat and protection to do any scans on my pc
Windows for home | Windows 11 | Security and privacy
8,259 questions
asked 2026-03-10T23:08:22.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 31%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Miskimmon
5
Reputation points
edited a comment 2026-05-07T22:11:00.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 60%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
FBW
0
Reputation points
2 answers
Unable to Add Payment Details: Region Locked to USA When Starting Free Microsoft 365 E3 Free Trial
I was trying to start the free Microsoft 365 E3 Business trial. During the sign-up process, I added my card details, but the transaction failed. When I tried again, the location became locked to the United States, so I can no longer change the location…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,844 questions
asked 2026-05-05T21:05:10.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHZ%3C/text%3E%3C/svg%3E)
Hasnat Zahin
0
Reputation points
edited a comment 2026-05-07T22:10:52.7233333+00:00
Jay Tr
12,700
Reputation points Microsoft External Staff
Moderator
2 answers
How to remove profiles?
how do I remove old profile names? u can't solve ez question and want harder ones
Windows for home | Windows 11 | Accounts, profiles, and login
9,295 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
7 answers
Have a HP j 2050 510 all in one printer
Was working excellent run win 11 until about short time ago. Now the problem I'm having now is the printer itself is ok, but the scanner option is not letting me open this option my clicking on the printer ion. Every time I click on the ion to access the…
Windows for home | Windows 11 | Settings
9,768 questions
asked 2026-05-06T14:58:19.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
reggie walker
0
Reputation points
commented 2026-05-07T22:02:11.97+00:00
CrazyKats
15,785
Reputation points
Volunteer Moderator
1 answer
Need to change home phone to mobile number
The phone number in my profile is incorrect. My home phone number is listed as the number to text to get a verification code. I need to change that number to my mobile phone number.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,891 questions
asked 2026-05-07T21:17:04.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 70%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nancy Gillette
0
Reputation points
answered 2026-05-07T22:00:23.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
39,390
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Remove Hovering
How can I stop the task bar at the bottom from hovering when my mouse passes over.
Windows for home | Windows 11 | Settings
9,768 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 91%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Reactivate my azure tenant
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 0fe38df3-0cc5-4086-a3e7-b20aba5f2000 Correlation ID:…
Azure | Azure Life and Safety
Azure | Azure Life and Safety
Life and Safety: A Microsoft program that helps Life and Safety customers adopt to Microsoft Cloud solutions.
18 questions
asked 2026-05-07T21:59:07.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Amrish Rai Sreekeessoon
0
Reputation points
answered 2026-05-07T21:59:16.9133333+00:00
AI answer
5 answers
Need to Update My Legal Name in my Microsoft certification portal Please help me to update.
Hi Team, Need to Update My Legal Name in my Microsoft certification portal Please help me to update. I attached my id proof also Username: ArulkarthiMK<removed PII> Need to change the name below format: First name: ARULKARTHI Last name:…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,767 questions
asked 2026-04-30T11:38:07.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Arulkarthi MK
0
Reputation points
edited the question 2026-05-07T21:59:09.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tanasescu
0
Reputation points
Moderator
1 answer
Extra line above every email with sender's name
All of a sudden there is an extra line over my emails with the sender's name. I have tried everything under "view" and nothing will remove that extra line.
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,299 questions
asked 2026-05-07T21:53:18.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sandi Parker
0
Reputation points
commented 2026-05-07T21:58:57.8+00:00
Sandi Parker
0
Reputation points
1 answer
i cannot change to UEFI
i tried every single tutorial i am gpt but when i enable secure boot and set it to UEFI it pops an error called ( secure boot violation)
Windows for home | Windows 11 | Performance and system failures
31,659 questions
asked 2026-05-05T17:45:50.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 57.99999999999999%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERQ%3C/text%3E%3C/svg%3E)
ramez qunazee
0
Reputation points
commented 2026-05-07T21:58:42.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
124.1K
Reputation points
Independent Advisor
2 answers
Need to Update My Legal Name in my Cisco certification portal
Hi Team, Need to Update My Legal Name in my Cisco certification portal Please help me to update. I attached my id proof also Username: ArulkarthiMK<removed PII> Need to change the name below format: (photo of passport removed by…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,767 questions
asked 2026-04-30T11:26:09.4433333+00:00
Arulkarthi MK
0
Reputation points
edited the question 2026-05-07T21:58:36.83+00:00
Alexandra Tanasescu
0
Reputation points
Moderator
1 answer
subscription cost increase
i switched my office 365 license to a new computer and the renewal cost increased significantly
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,941 questions
asked 2026-05-07T21:56:29.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frederick Mony
0
Reputation points
answered 2026-05-07T21:56:48.0866667+00:00
AI answer
2 answers
Trying to Install Office 2024, but Installer prompts say Office 365
I purchased Office 2024 and installed it on a new Mac. However, the installer said I was installing an Office 365 product. When I go into Word, I see a message to activate Office 365 to edit or create documents. My installation includes Word, Excel,…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,240 questions
asked 2026-05-07T21:17:48.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gary Tandberg
0
Reputation points
answered 2026-05-07T21:55:22.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
15,020
Reputation points
Independent Advisor
3 answers
SOMEONE ASKING TO "TAKE A LOOK AT COMPUTER"
I submitted a question about MS Word...why would someone want to "take a look".... found that suspicious
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,158 questions
asked 2022-09-16T20:06:47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2026-05-07T21:38:35.79+00:00
Stefan Blom
342.1K
Reputation points MVP
Volunteer Moderator
2 answers
See my family subscription
I've had a 365 family subscription for 5+ years under my gmail account. I just got a new computer and it set up for a office basic account. It will not let me see the family subscription in my account only the basic. I paid the family subscription…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,941 questions
asked 2026-05-07T21:03:52.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Rysta Williford
0
Reputation points
answered 2026-05-07T21:37:25.06+00:00
EmilyS726
238.3K
Reputation points
Independent Advisor
2 answers
Outlook Problems
I am unable to access an email account in Outlook. How can I get access to all email accounts?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,090 questions
asked 2026-05-07T20:47:34.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dave Collins
0
Reputation points
answered 2026-05-07T21:30:05.72+00:00
John Jefferson Doyon
72,570
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Outlook profile file path
I am using a VDI but whenever I refresh the template image I needed to re-login my outlook account. I can use User Profile Redirection to avoid re-login but I can't find a file path that save my Outlook login info. Many thanks in advanced if anyone can…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,552 questions
asked 2022-10-14T08:58:13.457+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Thomas Tan
31
Reputation points
edited a comment 2026-05-07T21:29:23.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
Nikolai Vostokov
0
Reputation points
0 answers
Microsoft Graph API /messages returns incomplete JSON
I am syncing emails with a third-party application. I try to retrieve up to 100 emails at a time where the lastModifiedDateTime is within a one-week span. Most requests complete without any issues. If a request fails, I retry it with $top=10. If that…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,121 questions
asked 2026-05-07T21:28:22.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 28.999999999999996%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Greg Levine
25
Reputation points
answered 2026-05-07T21:28:44.1566667+00:00
AI answer