How I can request to increase the throttling limit for Email Communication Services to create a new MailFrom address?
I'm encountering an issue with creating a new MailFrom address in Email Communication Services. After investigation, I've discovered that my account is currently restricted by default throttling limits, preventing me from adding new MailFrom addresses or…
CallEnded event doesn't trigger on call end but on ring end, alternatives?
I'm using the azure/communication-calling sdk in a react app from where users can receive teams calls. I'd like to subscribe to an event that notifies when a call has ended. From the microsoft documentation I understood that in an incoming call event,…
Azure Communication Services, EmailDroppedAllRecipientsSuppressed
I have recently spun up a Azure Communications services, with an Email module. I have confirmed that an email can be sent to my coworkers email, but my email gets this error: EmailDroppedAllRecipientsSuppressed. I have checked the suppression list but it…
Azure Communications and HVE
Hello Azure Community, I'm Michael Stewart, a Systems Engineer, and I am seeking some insights and guidance regarding the recent updates to the Azure Communications High-Volume Email (HVE) service. As we prepare to integrate these changes, I have several…
callsUpdate event not firing
Hi all, I was wondering how the callsUpdated event for the TeamsCallAgent worked in azure-communication-common. I tried subscribing for the event on the teamsCallAgent, in the same way that you can for the incomingCall event, but it never triggers. Not…
Option to add a From email address is disable and custom domain does not show up in Try Email dropdown
I have set up Azure Communication Service and Email service with a custom domain. The custom domain has been verified. But Adding a new "From email" is disabled, only from the email address I see is "DoNotReply". In Communication…
How can I enable Chat communication between external users and Microsoft Teams users through the Teams desktop app ?
Hello Microsoft team, I've successfully integrated Microsoft Teams calling into my web application using Azure Communication Services and Microsoft Graph. However, I'm encountering difficulties enabling chat communication between external users…
Azure Communication Service / Email - 550 5.1.1 response seems to be cached
We are using the email portion of Azure Communication Services to send email from an application. It is working to send from our own domain to everyone at a customer domain except for 1 user. It looks like we emailed the user before the account setup…
How do I get Azure Communication SMTP Settings
Hello, I am configuring azure communication services to enable smtp email sending on Mautic email marketing. How do I get the SMTP settings to connect to the Mautic platform?
Does Azure Communication Service and Dynamics 365 Customer Service support MMS
I'm trying to demo SMS messaging in Dynamics Customer Service Omnichannel. Incoming text only message into D365 customer workspace is working. However, when I text an image (.jpg), it does not work. Using Twilio. Documentation states that attachments…
Sending Mail in Azure
I was full of hope when I saw Azure Email Communication Service. But when I read more, https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/sdk-features, I am not sure if I believe what I read. Azure Email Communication Service…
Does Azure Communication Services prevent failed emails from being resent?
hi Team, We're implementing ACS for our company and I'm curious if there are any mechanisms which are present to prevent a previous failed email from being resent. One use case we've encountered is that an employee has left the org. Till the time their…
Is it possible for a single ACS Instance with 2 email domains -> one with user engagement tracking and another without?
We have one client which refuses to even allow user engagement tracking. While spinning up the Azure Communication Instances, we noticed that we could have multiple email domains which could enable/disable. Please see the image below: Can we have two…
Add-Button greyed out in MailFrom addresses
Hi, I want to create a new MailFrom address. I created an Email Communication Service and my domain was verified. Now, I want to create new MailFrom addresses, but my "Add"-Button is greyed out and I don't know why. Do you have any…
Why is my Azure communication sms isn't delivery SMS text messages to the recepient
Plan: Azure Pay as you go,In my Azure communication service sms,i want to take the reports on non-delivery report of all outgoing messages but sent successfully from my command terminal, please fix it
How to reduce the delay in transcribed text using Azure Communication Services and Cognitive Services?
We are using Azure Communication Services and Cognitive Services AI in the same eastus region to make outbound calls. However, there is a delay of 3 to 4 seconds after the user talks on the phone end to get the transcribed text. The code used involves…
The provided location 'eastus2' is not available for resource type 'Microsoft.Communication/CommunicationServices'
I want to setup Azure Communication Services using CLI. Therefore, using az communication create command with the --data-location as global. It is giving me following error (LocationNotAvailableForResourceType) The provided location 'eastus2' is not…
Azure Communication Services-Email. Can you view replies even though it's a Do not reply address
I have setup a do not reply email address through Azure Communication Services. I used this address to send email from an application. My question is, although it says DONOTREPLY in the address, I'm sure someone will reply to it. Is there a way to view…
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
Can we associate multiple domains to an Azure Communication Service?
I'm trying to see if I can associate multiple email domains to the same Azure Communication Service to be able to send emails from either one. Is this possible?