Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
0 answers
Provision Communication Service DKIM 'stuck' will not verify or cancel
I am provisioning a domain for an email communication service. The DKIM status was at one point verified, and the DKIM2 took a while to verify. When it did, the DKIM status changed to fail. I went through the configuration menu again. After 24 hours, it…
Azure Communication Services
asked 2025-06-19T16:38:17.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
ELM Software Support
0
Reputation points
edited a comment 2025-06-20T18:20:41.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
4,620
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to connect to new Azure Communication Services over TCP port 587 with TLS
I'm able to queue and send email from the ACS dashboard but unable to connect to my assigned ACS fqdn over TCP port 587 with TLS. I'm able to ping and complete a nslookup of the new fqdn. I'm able to connect to other SMTP services over the same 587…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-20T17:24:16.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 48%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Alan Worthen
0
Reputation points
commented 2025-06-20T18:09:45.17+00:00
Shree Hima Bindu Maganti
4,620
Reputation points Microsoft External Staff
Moderator
0 answers
Error on programmatically Start call Recording with own blob storage
Hi, I was using following piece of azure code to start recording with my own blob storage, but it is not able to start the recording same when i try removing this last param recording_storage it is working fine. so what is the issue, and for…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-20T13:34:42.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 2%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Agarwal, Ansh
30
Reputation points
commented 2025-06-20T14:51:00.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bhargavi Naragani
4,955
Reputation points Microsoft External Staff
Moderator
1 answer
I am using communication service and with custom domain I can't enable user engagement tracking
I am using communication service and with custom domain I can't enable user engagement tracking.
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-20T12:35:33.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nauman Sheikh
0
Reputation points
edited an answer 2025-06-20T13:16:31.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Prabhavathi Manchala
2,305
Reputation points Microsoft External Staff
Moderator
0 answers
Integrating Azure Communication Services with Microsoft Copilot Studio Agents
I have followed the steps in this link : https://learn.microsoft.com/en-us/azure/communication-services/samples/integrate-azure-communication-services-with-copilot-studio After placing a test call I get the following error: [18/06/2025 13:26:15]…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-18T13:35:40.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 21%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFZ%3C/text%3E%3C/svg%3E)
Faisal Zaidi
0
Reputation points
edited a comment 2025-06-20T05:59:47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 77%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sampath
3,750
Reputation points Microsoft External Staff
Moderator
0 answers
Streaming Audio from Azure Communication Service Outbound Call to Cognitive Service
The objective is to stream audio from an outbound call made with Azure Communication Service to a speech recognizer via WebSocket. The process is designed based on this document and this code.The outbound call has been successfully connected, but an…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Which number type will allow me to send notification SMS to domestic and international mobile phone numbers?
Hi. I currently have TFN through ACS. However, I need to be able to send notifications to our users via SMS for their password reset tokens. We're based in USA, so the only places the messages reach are CANADA, USA, PR. What do I need to do in order…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-19T14:39:01.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 42%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jay Shahi
0
Reputation points
answered 2025-06-19T15:32:50.73+00:00
Bhargavi Naragani
4,955
Reputation points Microsoft External Staff
Moderator
0 answers
Reducing Latency in Azure Communication Services Speech Recognition
I am testing the Azure Communication Services Call Automation OpenAI sample locally for a similar use case. The initial message is promptly played when the call is connected. However, I'm experiencing a latency of 7 seconds from when speech is input…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
1 answer
How can I speed up the time it takes to verify a toll free phone number?
We purchased a toll free phone number several weeks ago and there has been no movement with its verification. Is there a way to speed this up or speak to a human being who we can explain to what we need this phone number for? It is delaying our product…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-17T15:46:02.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 74%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZF%3C/text%3E%3C/svg%3E)
Zolaikha Freidah
0
Reputation points
edited an answer 2025-06-19T11:21:46.95+00:00
Prabhavathi Manchala
2,305
Reputation points Microsoft External Staff
Moderator
1 answer
Azure Email Communication Services sending email via SmtpClient how to set the MessageId?
Hello, We are currently implementing Azure Communication Services in our application via SmtpClient. Everything is working ok but we got to the point where we want to receive events to an webhook endpoint in order to mark the emails as bounced. The…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-19T09:08:14.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 4%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andrei B
50
Reputation points
edited an answer 2025-06-19T10:30:47.3833333+00:00
Bhargavi Naragani
4,955
Reputation points Microsoft External Staff
Moderator
1 answer
Azure Communication Services - BLACK VIDEO SCREEN when user reconnects within 60 seconds
Azure Communication Services - BLACK VIDEO SCREEN when user reconnects within 60 seconds We are using React JSX in which we are using the latest NPM packages of Azure Communication Services. The issue is when Host / Attendee gets disconnected in MAC (…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-16T13:23:03.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shirish Patel
0
Reputation points
answered 2025-06-19T10:05:28.4266667+00:00
Bhargavi Naragani
4,955
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Azure Communication Services Events data residency
Hello, We are interested in using Azure Communication Services for sending emails. One of the requirements are that the data remains in the EU. I've checked the documentation provided here:…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-04T10:09:03.7533333+00:00
Andrei B
50
Reputation points
commented 2025-06-19T09:07:38.78+00:00
Alex Burlachenko
9,570
Reputation points
1 answer
One of the answers was accepted by the question author.
Does Azure Communication Services Email provide an option for setting opportunistic/forced TLS?
Hello, I could not find anything in the documentation about this. Is there an option to configure opportunistic/forced TLS for emails? Also, if that is not an option, what is the default setting? Thanks!
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
1 answer
Azure SMS communication service is still under verification in progress status since 5 days
We have created azure sms communication service and procured mobile number to send sms campaign messages to user who are going to use our application. some how service activation is still pending since 5 days.
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-16T06:16:25.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Ebad Mobaligh
0
Reputation points
commented 2025-06-19T00:28:45.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laxman Reddy Revuri
5,390
Reputation points Microsoft External Staff
Moderator
2 answers
MailFrom addresses unable to add
I need to add additional mailfrom addresses but the option is greyed out. Please reply also to ******@quanture.com Thanks
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-11T16:49:59.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Luca Chichiarelli
0
Reputation points
commented 2025-06-18T15:51:50.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Siva Nair
2,250
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to raise Azure Communication Service (ACS) Quota increase
As part of using Azure Communication Service (ACS) we need to request a Quota increase. As per documentation 'With your Basic support plan, you can create support requests for billing, subscription management, and quota increase.'. However when I raise…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-18T13:27:19.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andrew Bell
0
Reputation points
answered 2025-06-18T13:36:29.6033333+00:00
TP
123.8K
Reputation points
Volunteer Moderator
0 answers
Emails Being Suppressed but Not Showing in Suppression List to be Removed
Emails to a user are being suppressed but they don't show up in the suppression list for us to remove them
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-17T14:22:22.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chloe Rodriguez-Mandujano
20
Reputation points
commented 2025-06-18T12:41:03.82+00:00
Sampath
3,750
Reputation points Microsoft External Staff
Moderator
1 answer
Duplicate Room ID Received from Azure Communication Services Calls
We are using Azure Communication Services (ACS) for calls. We create rooms using the Azure SDK ("@azure/communication-rooms": "^1.1.0"), which returns a id of the room. While creating a room, the API is returning a id of the room…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-11T13:44:19.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Het Rachh
10
Reputation points
commented 2025-06-18T10:38:02.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 40%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bodapati Harish
815
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Error CORS when i using SDK "azure/communication-calling"
I have using SDK "@azure/communication-calling" to create an "call app" using Azure communication service. I have using api "https://acp-msteams.azurewebsites.net/token" to create account from ACS. Then i use that token,…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-18T02:03:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENU%3C/text%3E%3C/svg%3E)
Nguyen Uy Dinh
60
Reputation points
accepted 2025-06-18T10:04:23.5166667+00:00
Nguyen Uy Dinh
60
Reputation points
1 answer
Intermittent Availability Issues with ACS SDK in Android – Persistent WebSocket Connection Stability
We are currently developing an Android-based application using the Azure Communication Services (ACS) SDK and are experiencing intermittent issues where ACS users appear as unavailable despite having an active internet connection. In many cases, outgoing…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,226 questions
asked 2025-06-05T20:39:40.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
Freddy Ehrenholm
5
Reputation points
commented 2025-06-18T07:35:13.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 60%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Suresh Chikkam
2,135
Reputation points Microsoft External Staff
Moderator