AVD Host DomainTrustCheck fails
I have a host pool with several AVD session hosts that randomly and inconsistently become Unavailable due to failing the DomainTrustCheck. On the affected AVD hosts, running the following command returns: nltest /sc_verify:company.local Flags: 800000b0…
Azure Virtual Desktop
The user is having E5 license and when he opens the outlook in Azure pooled vdi , it seems to be working fine but when the user opens the word or excel, he is facing "office cant be activated as it doesnt meet the requirements for running on remote deskto
The user is having E5 license and when he opens the outlook in Azure pooled vdi , it seems to be working fine but when the user opens the word or excel, he is facing "office cant be activated as it doesnt meet the requirements for running on remote…
Azure Virtual Desktop
I am trying to create a cloud hosted development environment in dynamics LCS. For that, I need to have an azure connector. I have a azure subscription with an owner role, but when trying to create azure connection, system is not recognizing.
I am trying to create a new cloud hosted environment in Dynamics LCS. I have a project already created and I also have active azure subscription with the assigned role of owner. The authorization is also completed. When I try to create the azure…
Azure Virtual Desktop
Keyboard Not Responding in AVD Session
The keyboard is not functioning during the AVD session, although the mouse cursor can be moved on the screen. Troubleshooting steps taken include: Signed out and signed back into the AVD session. Reset the AVD, but the issue persisted. Uninstalled…
Azure Virtual Desktop


User login issues to AVD host pool
Hi All, I have configured Azure Virtual Desktop host pool and I have a machine that is one of the session hosts for this pool. The session host is Entra ID joined and we have correct licenses for all the users (M365 E5). All the users can login to AVD…
Azure Virtual Desktop
One user can not access virtual machine despite primary user having access.
One user can not access virtual machine despite primary user having access. please call.
Azure Virtual Desktop
0x607 Authentication Error when using Azure Virtual Desktop
Hey there, We have 3 users in an environment of ~25 users that keep getting an error randomly during the day: We have a pooled hostpool with 3 session hosts and did not change any RDP settings in the hostpool. Also i checked the event logs…
Azure Virtual Desktop
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services


Moved VM not showing in AVD client after region move
Hi all, I’m facing a persistent issue with Azure Virtual Desktop (AVD) after using Azure Resource Mover to migrate a virtual machine from UK West to Central India. Environment Overview: VM Name: mtd000000vm-0 VM Size: Standard D8s v5 (8 vCPUs, 32…
Azure Virtual Desktop
AVD wont turn on
Thsi machien shuts down everytime i try to run it. AVD-VM-1 Running Shutdown 0 Off AVD-UA East US Pay-As-You-Go 1.0.11262.1900
Azure Virtual Desktop
SharePoint Mapped drive prompts for credentails in AVD session hosts
Hello All, Recently we have mapped a SharePoint document library to a drive and it works seamlessly on the client machines. Client machines are all hybrid joined. However, when users login to the Azure Virtual Desktop, they get a password prompt every…
Azure Virtual Desktop
Cannot login to VM (Azure VDI VM) using RDP
I have a virtual machine that I use in combination with VDI. Until recently I was able to login either to the desktop or the publish apps. However, this does not longer appear to be possible since now I have to select in the host pool whether the…
Azure Virtual Desktop
Installing AVD Agent and Bootloader on VM
Hello, I've been having an issue with having my VM register successfully and how up under sessions in my host pool. I am using a registration key that has not expired. I run the .ps1 commands in powershell with admin privileges.
Azure Virtual Desktop
Get when a personal AVD was assigned to an user.
Hi, Is there a method to determine when a personal (static) Azure Virtual Desktop (AVD) was assigned to a user? Thank you...
Azure Virtual Desktop
COM Port Redirection not detecting TI board in AVD
This is a follow-up query of this post: https://learn.microsoft.com/en-us/answers/questions/2275784/running-ccs-on-azure-vm-with-local-board-connectio I have set up a host pool & configured AVD. As per the suggestion in the above post, I have tried…
Azure Virtual Desktop
How do I set the correct clock for VDI for an individual user?
Hello, I have a user whose VDI clock keeps setting back to CST when we change to EST. The server and VDI pool is set to the correct clock but this user is not able to retain the correct time zone. Any help would be appreciated. Thanks.
Azure Virtual Machines
Azure VMware Solution
Azure Virtual Desktop

AVD Start on connect issue - User connection times out with RDBroker errors
We have a host pool set up with a multi-session desktop, and have Start On Connect configured. So the VM will shut down if nobody has used it for a while, and when a user tries to connect, it will start back up, then connect them. A lot of the time…
Azure Virtual Desktop
AVD sign-in fails with Kerberos auth error for Azure Files
Hello Support Team, We are facing a critical and intermittent authorization issue with AVD that persists after exhaustive troubleshooting. This appears to be a platform-level problem. Goal: A simple AVD environment with a pooled host pool and a single,…
Azure Virtual Desktop
Azure Virtual Desktop using the first party service
The setup page for Azure Virtual Desktop Session Hosts is failing on the key vault access as it's using the MS tenant and not the one I'm signed in with. Error details …
Azure Virtual Desktop
AVD showing sustained black screen on login
Azure Virtual Desktop is showing a black screen when users log into any of our 10 VMs. This screen appears instantly on logon, before Explorer loads; while the black screen is present, the user can move the mouse, but nothing else shows on-screen and the…
Azure Virtual Machines
Azure Virtual Desktop
Azure Virtual Machine Scale Sets
How to login to Azure AD joined AVD VMs with MFA configured from Hybrid Domain joined machines without Windows Hello / Hello for Business?
I seem (not 100% certain this is the problem, so open to suggestions) to only be able to login to my Azure AD joined AVD VMs (with a conditional access policy enforcing MFA for offsite IP ranges) from end-points with Windows Hello enabled. My company…
Azure Virtual Desktop
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
Microsoft Security | Microsoft Entra | Microsoft Entra ID
