1,852 questions with Azure Virtual Desktop tags

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AVD Host DomainTrustCheck fails

I have a host pool with several AVD session hosts that randomly and inconsistently become Unavailable due to failing the DomainTrustCheck. On the affected AVD hosts, running the following command returns: nltest /sc_verify:company.local Flags: 800000b0…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-07-01T21:58:29.16+00:00
David Pereira 65 Reputation points
edited a comment 2025-07-07T04:44:33.9433333+00:00
Mounika Reddy Anumandla 6,940 Reputation points Microsoft External Staff Moderator
0 answers

The user is having E5 license and when he opens the outlook in Azure pooled vdi , it seems to be working fine but when the user opens the word or excel, he is facing "office cant be activated as it doesnt meet the requirements for running on remote deskto

The user is having E5 license and when he opens the outlook in Azure pooled vdi , it seems to be working fine but when the user opens the word or excel, he is facing "office cant be activated as it doesnt meet the requirements for running on remote…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-20T15:17:43.76+00:00
Iswariya G01 0 Reputation points
commented 2025-07-05T17:46:36.6266667+00:00
priyanshu khandelwal 75 Reputation points
1 answer

I am trying to create a cloud hosted development environment in dynamics LCS. For that, I need to have an azure connector. I have a azure subscription with an owner role, but when trying to create azure connection, system is not recognizing.

I am trying to create a new cloud hosted environment in Dynamics LCS. I have a project already created and I also have active azure subscription with the assigned role of owner. The authorization is also completed. When I try to create the azure…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-07-02T20:19:18.25+00:00
Kannan AN 0 Reputation points
answered 2025-07-04T06:14:40.1733333+00:00
Mounika Reddy Anumandla 6,940 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Keyboard Not Responding in AVD Session

The keyboard is not functioning during the AVD session, although the mouse cursor can be moved on the screen. Troubleshooting steps taken include: Signed out and signed back into the AVD session. Reset the AVD, but the issue persisted. Uninstalled…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-01-30T18:53:36.3933333+00:00
Mohana Reddy 185 Reputation points
edited the question 2025-07-03T18:08:11.1766667+00:00
Prrudram-MSFT 28,366 Reputation points Microsoft Employee Moderator
2 answers One of the answers was accepted by the question author.

User login issues to AVD host pool

Hi All, I have configured Azure Virtual Desktop host pool and I have a machine that is one of the session hosts for this pool. The session host is Entra ID joined and we have correct licenses for all the users (M365 E5). All the users can login to AVD…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-07-01T03:58:19.5866667+00:00
Raj Patel 20 Reputation points
accepted 2025-07-03T04:47:42.7333333+00:00
Raj Patel 20 Reputation points
1 answer

One user can not access virtual machine despite primary user having access.

One user can not access virtual machine despite primary user having access. please call.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-30T17:07:54.6566667+00:00
Marc Oliver 0 Reputation points
answered 2025-07-01T22:45:06.27+00:00
Anusree Nashetty 4,790 Reputation points Microsoft External Staff Moderator
1 answer

0x607 Authentication Error when using Azure Virtual Desktop

Hey there, We have 3 users in an environment of ~25 users that keep getting an error randomly during the day: We have a pooled hostpool with 3 session hosts and did not change any RDP settings in the hostpool. Also i checked the event logs…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2022-09-09T07:49:01.973+00:00
Justin Verstijnen 211 Reputation points
edited an answer 2025-07-01T11:58:58.7233333+00:00
Justin Verstijnen 211 Reputation points
2 answers

Moved VM not showing in AVD client after region move

Hi all, I’m facing a persistent issue with Azure Virtual Desktop (AVD) after using Azure Resource Mover to migrate a virtual machine from UK West to Central India. Environment Overview: VM Name: mtd000000vm-0 VM Size: Standard D8s v5 (8 vCPUs, 32…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-08T00:02:27.4333333+00:00
J 10 Reputation points
commented 2025-07-01T05:43:55.5166667+00:00
Mounika Reddy Anumandla 6,940 Reputation points Microsoft External Staff Moderator
1 answer

AVD wont turn on

Thsi machien shuts down everytime i try to run it. AVD-VM-1 Running Shutdown 0 Off AVD-UA East US Pay-As-You-Go 1.0.11262.1900

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-27T15:33:02.6566667+00:00
MBS 0 Reputation points
edited a comment 2025-06-30T17:21:18.3766667+00:00
Anusree Nashetty 4,790 Reputation points Microsoft External Staff Moderator
0 answers

SharePoint Mapped drive prompts for credentails in AVD session hosts

Hello All, Recently we have mapped a SharePoint document library to a drive and it works seamlessly on the client machines. Client machines are all hybrid joined. However, when users login to the Azure Virtual Desktop, they get a password prompt every…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-26T12:56:07.0133333+00:00
Girijith Sugathan Admin 0 Reputation points
commented 2025-06-30T08:48:35.5566667+00:00
Siva Pavuluri 570 Reputation points Microsoft External Staff Moderator
1 answer

Cannot login to VM (Azure VDI VM) using RDP

I have a virtual machine that I use in combination with VDI. Until recently I was able to login either to the desktop or the publish apps. However, this does not longer appear to be possible since now I have to select in the host pool whether the…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-24T10:23:40.6233333+00:00
IT Admin 0 Reputation points
commented 2025-06-30T05:52:28.84+00:00
Mounika Reddy Anumandla 6,940 Reputation points Microsoft External Staff Moderator
1 answer

Installing AVD Agent and Bootloader on VM

Hello, I've been having an issue with having my VM register successfully and how up under sessions in my host pool. I am using a registration key that has not expired. I run the .ps1 commands in powershell with admin privileges.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-28T14:27:40.6366667+00:00
Corey Mechalske 60 Reputation points
commented 2025-06-30T03:10:42.7833333+00:00
Mounika Reddy Anumandla 6,940 Reputation points Microsoft External Staff Moderator
1 answer

Get when a personal AVD was assigned to an user.

Hi, Is there a method to determine when a personal (static) Azure Virtual Desktop (AVD) was assigned to a user? Thank you...

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-20T19:10:03.92+00:00
Jorge Garza 5 Reputation points
commented 2025-06-25T19:28:12.3833333+00:00
Jorge Garza 5 Reputation points
2 answers

COM Port Redirection not detecting TI board in AVD

This is a follow-up query of this post: https://learn.microsoft.com/en-us/answers/questions/2275784/running-ccs-on-azure-vm-with-local-board-connectio I have set up a host pool & configured AVD. As per the suggestion in the above post, I have tried…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-05-19T14:06:49.72+00:00
Hungry Panda 25 Reputation points
commented 2025-06-25T16:10:44.8433333+00:00
Hungry Panda 25 Reputation points
3 answers

How do I set the correct clock for VDI for an individual user?

Hello, I have a user whose VDI clock keeps setting back to CST when we change to EST. The server and VDI pool is set to the correct clock but this user is not able to retain the correct time zone. Any help would be appreciated. Thanks.

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,082 questions
Azure VMware Solution
Azure VMware Solution
An Azure service that runs native VMware workloads on Azure.
393 questions
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2023-11-14T16:47:25.9633333+00:00
Smita Medhi 0 Reputation points
answered 2025-06-25T10:26:36.0266667+00:00
Pavel yannara Mirochnitchenko 13,341 Reputation points MVP
0 answers

AVD Start on connect issue - User connection times out with RDBroker errors

We have a host pool set up with a multi-session desktop, and have Start On Connect configured. So the VM will shut down if nobody has used it for a while, and when a user tries to connect, it will start back up, then connect them. A lot of the time…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-16T13:52:28.96+00:00
Zack Shaffer 40 Reputation points
commented 2025-06-25T00:59:32.03+00:00
Siva Pavuluri 570 Reputation points Microsoft External Staff Moderator
1 answer

AVD sign-in fails with Kerberos auth error for Azure Files

Hello Support Team, We are facing a critical and intermittent authorization issue with AVD that persists after exhaustive troubleshooting. This appears to be a platform-level problem. Goal: A simple AVD environment with a pooled host pool and a single,…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-24T10:52:13.9366667+00:00
Sorin Verdes 0 Reputation points
answered 2025-06-24T14:12:09.23+00:00
Nikhil Duserla 8,185 Reputation points Microsoft External Staff Moderator
2 answers

Azure Virtual Desktop using the first party service

The setup page for Azure Virtual Desktop Session Hosts is failing on the key vault access as it's using the MS tenant and not the one I'm signed in with. Error details …

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
asked 2025-06-24T08:42:00.9733333+00:00
Christopher Evans 0 Reputation points
commented 2025-06-24T12:17:09.3466667+00:00
Michele Ariis 2,040 Reputation points MVP
1 answer

AVD showing sustained black screen on login

Azure Virtual Desktop is showing a black screen when users log into any of our 10 VMs. This screen appears instantly on logon, before Explorer loads; while the black screen is present, the user can move the mouse, but nothing else shows on-screen and the…

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,082 questions
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
Azure Virtual Machine Scale Sets
Azure Virtual Machine Scale Sets
Azure compute resources that are used to create and manage groups of heterogeneous load-balanced virtual machines.
454 questions
asked 2024-11-22T17:20:38.3933333+00:00
Adrian Leo 5 Reputation points
commented 2025-06-23T18:47:44.9466667+00:00
Nikhil Duserla 8,185 Reputation points Microsoft External Staff Moderator
2 answers

How to login to Azure AD joined AVD VMs with MFA configured from Hybrid Domain joined machines without Windows Hello / Hello for Business?

I seem (not 100% certain this is the problem, so open to suggestions) to only be able to login to my Azure AD joined AVD VMs (with a conditional access policy enforcing MFA for offsite IP ranges) from end-points with Windows Hello enabled. My company…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,852 questions
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2023-03-13T10:49:54.2+00:00
Gary Mansell 136 Reputation points
answered 2025-06-23T17:07:54.6933333+00:00
Pavel yannara Mirochnitchenko 13,341 Reputation points MVP