473 questions
0 answers
Partner Launch Benefits Not usable
Hello, My Partner Launch Benefits membership that I received from the partner site on March 13th is not visible on portal.office.com, the Action Pack membership date that will end on July 2nd is still visible. What should I do?
Microsoft Partner Center API
asked 2025-06-25T15:51:49.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Akın Selvi | BSC Bilgisayar
0
Reputation points
asked 2025-06-25T15:51:49.4966667+00:00
Akın Selvi | BSC Bilgisayar
0
Reputation points
0 answers
My Business is in Pending Verification state for about 3 weeks.
I have my business profile in Pending Verification for more than 2 weeks. I have sent a support ticket, they reply that email is not verified. (False). How can I proceed?
Microsoft Partner Center API
473 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 11%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Store, ElectronJS and code-signing requirements
Hello, Your answer below will determine whether we enroll as a developer for Microsoft Store. I represent an early stage startup based in Switzerland. We have an ElectronJS app that we would like to distribute to Windows desktop users. While we are…
Microsoft Partner Center API
473 questions
asked 2025-06-25T12:15:50.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sandeep Jain
0
Reputation points
asked 2025-06-25T12:15:50.9066667+00:00
Sandeep Jain
0
Reputation points
0 answers
Official account has been wrongly added as Personal Account
I wanted to reach out regarding an issue I encountered with my Microsoft Learn account. It appears that I have mistakenly added my official account (@cognizant.com) as a personal account. However, I have a personal account (@hotmail.com) that I would…
Microsoft Partner Center API
473 questions
asked 2025-06-25T07:14:20.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 50%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nilasish Ghosh
0
Reputation points
edited the question 2025-06-25T07:16:03.3866667+00:00
Nilasish Ghosh
0
Reputation points
1 answer
No MCID in my profile
I can't find my MCID. There's supposed to be a certification section in my Settings page, but there isn't one. I only have contributor ID. It's supposed to be mandatory to link an account with a Partner Center account... but it's linked. Do I need that…
Microsoft Partner Center API
473 questions
asked 2025-06-24T13:08:34.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 62%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Damian Konczyk
0
Reputation points
answered 2025-06-24T22:32:54.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
11,380
Reputation points
Volunteer Moderator
0 answers
I want delete my Microsoft developer profile but I can't.
I tried a lot times but I still can't get into my dashboard and delete my profile.
Microsoft Partner Center API
473 questions
asked 2025-06-23T21:54:44.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SY
0
Reputation points
edited the question 2025-06-24T08:28:25.5566667+00:00
Nathan Roberts (SN)
1,006
Reputation points
Volunteer Moderator
1 answer
How to Verify Business?
The "Submit" button is greyed out on Verify my Business in task list eventhough I have submitted Tax ID and uploaded Articles of Incorporation. Please assist. Thank you
Microsoft Partner Center API
473 questions
asked 2025-06-20T15:33:17.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dr. Mickey
0
Reputation points
answered 2025-06-23T08:41:23.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 75%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shikha Ghildiyal
6,635
Reputation points Microsoft Employee
Moderator
0 answers
Targeted Offer page shows "Sorry, we couldn't find this page"
We want to create coupon codes for our app users. While trying to do so according to the documentation we need to create the coupon code on the targeted offers page. However while trying to access the page, it shows "Sorry, we couldn't find this…
Microsoft Partner Center API
473 questions
asked 2025-06-20T13:42:09.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Derek OBRIEN
0
Reputation points
asked 2025-06-20T13:42:09.5666667+00:00
Derek OBRIEN
0
Reputation points
0 answers
Targeted Offers does not open
We want to create percentage-based discount offer codes for our users so they can purchase add‑ons within our app in the Microsoft Store. However, when we try to access the Targeted Offers page, we get an error saying, "Sorry, we couldn't find that…
Microsoft Partner Center API
473 questions
asked 2025-06-20T10:03:22.3133333+00:00
Derek OBRIEN
0
Reputation points
asked 2025-06-20T10:03:22.3133333+00:00
Derek OBRIEN
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I get a greyed out screen which I can't click on after enrolling in partner program and selecting my legal business.
https://partner.microsoft.com/en-us/dashboard/account/v3/enrollment/introduction/partnership This page leads me to my sign in, and company search. I search for my company and find it. I press "select company". The next page is this greyed…
Microsoft Partner Center API
473 questions
asked 2025-06-12T20:11:08.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 11%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Matthew Enns
30
Reputation points
commented 2025-06-19T22:33:38.0366667+00:00
Matthew Enns
30
Reputation points
0 answers
Switching Payment Method on Windows and Windows Phone Annual Developer Registration
I want to remove or at least switch my payment method on my Windows and Windows Phone Annual Developer Registration subscription, but I don't know how to do that. How do I go about doing this? I've poked around and can't find a solution. All the ways…
Microsoft Partner Center API
473 questions
asked 2025-06-19T22:29:17.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Harley Black
5
Reputation points
asked 2025-06-19T22:29:17.3466667+00:00
Harley Black
5
Reputation points
0 answers
Personal and Business Account Getting Mixed Up
I signed up for Microsoft Partner Center, got verified, went through the whole process, and now I cannot get back in. Suddenly it makes me go in under a personal account (still the same login) and I cannot access any of the tools I need. This was…
Microsoft Partner Center API
473 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Store Developer Store Listing incomplete error
I filled whole basic English US store listing with all needed fields and screenshots etc. there isn't any error shown. But there is always incomplete information, like something is lacking. I tried filling all of the fields, even the optional ones, tried…
Microsoft Partner Center API
473 questions
asked 2025-06-18T18:37:18.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Eathrabaria
0
Reputation points
edited the question 2025-06-18T18:40:21.75+00:00
Eathrabaria
0
Reputation points
0 answers
How to create a suite of applications in microsoft.
We have a suite of applications example accounting, inventory and subscription management app. Is there a way in Microsoft store to provide them in suite and install them in one go. similar to app store …
Microsoft Partner Center API
473 questions
asked 2025-06-16T04:13:07.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 81%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vignesh Govindhan
21
Reputation points
asked 2025-06-16T04:13:07.5966667+00:00
Vignesh Govindhan
21
Reputation points
0 answers
I cant creat ticket in partner center using your organization's verified domain email address.
Hello! I hope you are doing well. I have an issue with all the tickets that I am creating. Every time I create a ticket someone is closing the ticket with the following message. Hi Partner, Greetings of the day! This is to inform you that as we are…
Microsoft Partner Center API
473 questions
asked 2025-06-16T02:52:41.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 38%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Joel Avalos
0
Reputation points
asked 2025-06-16T02:52:41.1733333+00:00
Joel Avalos
0
Reputation points
0 answers
Can not access submit windows app Access restricted, can not create support ticket from partner portal
I signed up in the partner center to publish to Microsoft store. I can see I have a "Windows publisher ID" under identifiers. If I go to https://aka.ms/submitwindowsapp I get weird errors: Access restricted We're sorry, you don't have…
Microsoft Partner Center API
473 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 31%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
0 answers
Certificate expired for partnerresources.azureedge.net
The certificate for partnerresources.azureedge.net expired "Tuesday, June 10, 2025 at 8:40:10 PM" which I think is causing a lot of issues.
Microsoft Partner Center API
473 questions
0 answers
You need to update your tax and payout information before you can charge money.You are either currently not enrolled in any incentive programs for which tax and payment profiles can be managed or don't have permissions to update tax and payment details
I've spent the past 7 days trying to resolve an issue and have contacted support multiple times, but nothing has worked so far. The problem is that Microsoft has separated accounts into personal accounts and Entra ID (formerly Azure AD/work) accounts,…
Microsoft Partner Center API
473 questions
asked 2025-06-14T10:59:43.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
NEEL PRAJAPATI
5
Reputation points
asked 2025-06-14T10:59:43.7166667+00:00
NEEL PRAJAPATI
5
Reputation points
0 answers
Unlink Microsoft Certification ID (MCID) from Microsoft Partner Network (MPN)
Hello: I leave my work and I haven’t access to my Professional account. I want to remove my Microsoft Learning profile from my last work MPN. Could you help me please? Best regards.
Microsoft Partner Center API
473 questions
asked 2025-06-13T02:52:11.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ricardo Alberto Garcia Zahoul
0
Reputation points
asked 2025-06-13T02:52:11.6766667+00:00
Ricardo Alberto Garcia Zahoul
0
Reputation points
0 answers
MAICPP program enrollment
Hey all, I was attempting to enroll in the MAICPP and met with a greyed-out form that I can't do anything with. I can't create a support ticket in my partner center as I'm not enrolled in any programs and don't have any workspaces which are required to…
Microsoft Partner Center API
473 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 79%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)