42,480 questions with Microsoft 365 and Office-related tags

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4 answers

Selecting "it's not junk" - emailed being redirected to another user's inbox

When I go to my Junk Mail folder, whenever I select "It's not junk", it tries to send the email to ANOTHER user's inbox, rather than my own. It's trying to redirect them to an old, inactive user, so I get an error message saying "your…

Microsoft 365 and Office | Office Online Server
asked 2025-07-10T03:04:11.82+00:00
Info @ NatMed 0 Reputation points
commented 2025-07-16T07:16:44.4066667+00:00
Flora-T 1,370 Reputation points Microsoft External Staff Moderator
2 answers

I am paying £8.50 pm and no idea what for?

I am paying £8.50 a month for what? Can someone please let me know. Thanks

Microsoft 365 and Office | Word | For business | Windows
asked 2025-07-14T07:18:21.47+00:00
Lesley Addison 0 Reputation points
commented 2025-07-16T07:16:22.9233333+00:00
Michelle-N 2,250 Reputation points Microsoft External Staff Moderator
3 answers

MS Office Professional 2019 Re-Activation

I have bought the HP Laptop with Windows 11 Home installed recently. While buying, I got MS Office too. But when I reset my laptop, the MS Office has gone. It is showing that you have unlicensed product. I can't be able to login again with the same…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-11T03:27:08.6233333+00:00
Koushik Veldanda 0 Reputation points
commented 2025-07-16T07:15:31.5566667+00:00
Michelle-N 2,250 Reputation points Microsoft External Staff Moderator
2 answers

New product key doesnt work

Hi, I just purchased the product at Best Buy, and neither the link I received by email nor the product key written on the bill is working. I appreciate any help, Camila

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-11T03:56:52.84+00:00
Camila Baron 0 Reputation points
commented 2025-07-16T07:14:03.8933333+00:00
Michelle-N 2,250 Reputation points Microsoft External Staff Moderator
1 answer

Excel frozen

I cannot open Excel, likely because of a corrupted file.

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-07-11T04:06:23.2133333+00:00
Michael Copeland 0 Reputation points
commented 2025-07-16T07:13:03.9233333+00:00
Michelle-N 2,250 Reputation points Microsoft External Staff Moderator
1 answer

How to Resize the Ribbon in Excel to Match Screen Size

The ribbon in Excel appears larger than the rest of the screen. What steps can be taken to reduce its size to match the screen dimensions?

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-07-10T07:38:58.31+00:00
Suzy Bell 0 Reputation points
commented 2025-07-16T07:09:28.0966667+00:00
Michelle-N 2,250 Reputation points Microsoft External Staff Moderator
1 answer

How do I get RULES to work in Outlook 365

The RULES wizard added "move to deleted folder" to EVERY rule I have made. Thus ALL new emails from previous correspondents are dumped in the Deleted folder. When I run the Rule again, a new rule (1) or (2) is created, BUT THE EMAIL IS NOT…

Microsoft 365 and Office | Open Specifications
asked 2025-07-15T13:43:47.6633333+00:00
Nickie Geldenhuys 0 Reputation points
edited the question 2025-07-16T06:59:56.3233333+00:00
Jack-Bu 2,300 Reputation points Microsoft External Staff Moderator
2 answers

How to stop "PERSONAL INFORMATION REMOVAL ENABLED, This document is set to automatically remove personal information when saved and can impact your collaboration experience." banner every time I open a template.

This banner pops up in PowerPoint adds another click to my work and is very annoying. How do I remove it permanently? "PERSONAL INFORMATION REMOVAL ENABLED, This document is set to automatically remove personal information when saved and can impact…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2025-07-13T23:48:57.21+00:00
Mandyzed 0 Reputation points
commented 2025-07-16T06:59:50.0466667+00:00
Tammy-Ng 1,185 Reputation points Microsoft External Staff Moderator
1 answer

HOW TO REMOVE FILES FROM CLOUD & STORE ON EXTERNAL DRIVE

I have a personal email address linked to office on my personal computer. My second email and office is on a separate computer. As i was using personal computer for temping while waiting for my new computer to use for contract work the office was set up…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-10T05:26:43.6433333+00:00
DSC LAB 0 Reputation points
commented 2025-07-16T06:59:33.25+00:00
Michelle-N 2,250 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access Subscription Services, even though I have an active subscription till June 19th, 2026.

I am reaching out regarding a serious issue with my Microsoft 365 Basic subscription. I purchased and activated a 1-year subscription on June 19, 2025, for $21.47, which should remain valid until June 19, 2026. However, I am currently unable to access…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-07-15T19:55:45.24+00:00
Akanksha Chauhan 0 Reputation points
edited an answer 2025-07-16T06:55:32.46+00:00
Zoevi Vu 0 Reputation points Microsoft External Staff Moderator
1 answer

Not able to get ACLs of azure users in sharepoint commication site

I have couple of users in azure and I have assigend sharepoint adminstrator access to those users. I have a sharepoint communication site and I am trying to get acls for all the objects in site. I am using /_api/Web/siteusers api to get site users in…

Microsoft 365 and Office | SharePoint | Development
asked 2025-07-10T18:09:04.3766667+00:00
Purushothaman 20 Reputation points
commented 2025-07-16T06:51:01.9933333+00:00
Teddie-D 2,020 Reputation points Microsoft External Staff Moderator
1 answer

fix my problem : why my windows cannot open video drama and the apps that i install to watch dramna

why my windows cannot open video drama and the apps that i install to watch dramna

Microsoft 365 and Office | Other
asked 2025-07-16T05:30:54.93+00:00
LINDA ABDULLAH 0 Reputation points
edited an answer 2025-07-16T06:48:38.57+00:00
Sophie N 0 Reputation points Microsoft External Staff Moderator
1 answer

SPFX making call to Azure Function gets error "interaction required" after turning on function's System Assigned Identity

I have an spfx web part that is connected an Azure Function. All was working until I turned on the System Assigned Identity for the function. Below is my configuration while it was working: Function app: contoso-fn App Service authentication enabled …

Microsoft 365 and Office | SharePoint | Development
asked 2025-07-14T22:12:53.81+00:00
Walter 0 Reputation points
commented 2025-07-16T06:48:18.93+00:00
Steven-N 3,530 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why is Microsoft Changing to a Visual enhancement?

Computers and software were designed to make our lives quicker and easier. Now with developers changing to their own designs they think they know what others want. Wrong! Bring back the original Word it's simple and easy to use. I just want a platform…

Microsoft 365 and Office | Development | Other
asked 2025-07-15T07:22:10.43+00:00
Rose, Michael 0 Reputation points
commented 2025-07-16T06:48:05.58+00:00
Hani-N 170 Reputation points Microsoft External Staff Moderator
0 answers

How to enable 'Post As' option for delegates in restricted Viva Engage community?

I have created a public and restricted community (ie only admin can post). I have added myself, and the account that I am the delegate manager for. I can post on their behalf in other open communities such as All Company. When I go to post, it does not…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2025-07-16T06:44:52.4133333+00:00
Fox, William 0 Reputation points
1 answer

How to get my tabs back on my Excel spreadsheet

I have and excel spreadsheet, with multiple tabs, that was sent to me and looks fine. When I save it, all the tabs disappear. I have run a repair on my Microsort Office product but it did not fix the problem. I suspect there is a setting that needs to…

Microsoft 365 and Office | Excel | Other | Windows
asked 2025-07-15T17:45:08.4166667+00:00
Roseanne Surridge 0 Reputation points
edited an answer 2025-07-16T06:43:38.4133333+00:00
Huy-K 0 Reputation points Microsoft External Staff Moderator
2 answers

highlighting text now working

Cannot highlight text with the cursor, it just unhighlights as soon as I unclick

Microsoft 365 and Office | Word | For business | Windows
asked 2025-07-11T02:42:34.11+00:00
Dr. Roger Russell 0 Reputation points
commented 2025-07-16T06:40:46.0833333+00:00
TiNo-T 2,785 Reputation points Microsoft External Staff Moderator
5 answers

Missing bullet symbols after windows 11 reinstall

After reinstalling Windows 11, I no longer have the bullet symbols (symbol font) in Outlook and Word. Bullets show up as a square box by default.

Microsoft 365 and Office | Word | For business | Windows
asked 2025-07-11T01:53:02.7933333+00:00
Dan Palley 0 Reputation points
commented 2025-07-16T06:35:24.1466667+00:00
TiNo-T 2,785 Reputation points Microsoft External Staff Moderator
1 answer

The user account is getting locked frequently .

We are using autopilot laptop and in DC it is showing it is getting locked from user autopilot laptop. Verified the autofill passwords, credential manager, task scheduler, services and browser cache. None of them has user creds/old password. Even reset…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-09T12:51:55.75+00:00
commented 2025-07-16T06:32:45.7633333+00:00
TiNo-T 2,785 Reputation points Microsoft External Staff Moderator
2 answers

How to download a csv file which shows third party links from the document library?

Our document library in SharePoint is a bit messy at the moment and I am tasked with tidying it up. A lot of our documents are added to SharePoint as links to a third-party website which holds our company policies to help us be compliant with the law and…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-07-16T01:53:09.9266667+00:00
Hannah W 0 Reputation points
answered 2025-07-16T06:30:44.72+00:00
Hannah W 0 Reputation points