Service Manager
A family of System Center products for managing incidents and problems.
184 questions
Content
2 answers
One of the answers was accepted by the question author.
Integarting System Manager ITIL with ServiceNow
Hi All, I have a project requirement where in we need to integrate SCSM ITSM (ticketing) tool (Self Service Portal) with ServiceNow. We plan to integrate Incident Module and Service Request Module initially. We planned to use System Center…
asked 2021-04-08T17:04:51.303+00:00
jansi rani krishnan
601
Reputation points
commented 2023-02-08T10:39:49.09+00:00
Andreas Baumgarten
66,156
Reputation points MVP
3 answers
SCSM console freezes
Hey guys, I'm running into the following issue with a client. I've installed a fresh SCSM 2019 box, and every now and then for an undetermined amount of time, the SCSM console refuses to show data. It will start, occasionally load the wunderbars and…
asked 2021-06-08T15:05:35.38+00:00
Richard Knijnenburg
1
Reputation point
answered 2023-01-31T03:59:06.4666667+00:00
FOSSATI, Guido
0
Reputation points
3 answers
One of the answers was accepted by the question author.
System Center Orchestrator 2022 Console How to install on Windows 11 (SO not supported)
I'm unable to install on my new Windows 11 Pro the System Center Orchestrator 2022 console (RunBook Designer). I cannot want to use the WEB version
3 answers
SCSM Exchange Connector Issues on SCSM 2022
Hello MS Support Since the upgrade to SCSM 2022, the Exchange Connectore 4.1 no longer works correctly. The connection to the server is not the problem, also the refresh interval does not cause any problems. But no emails are opened as tickets…
asked 2022-05-13T13:07:28.287+00:00
Lutz Timmy
21
Reputation points
answered 2023-01-03T13:43:41.91+00:00
Jonas Sjöstrand
1
Reputation point
1 answer
Rust program: If a GUI program has a space in its program exe file path, it'll failed started from windows service.
when I use CreateProcessAsUserW to start a GUI program from windows service, if the the GUI program file path has space in it, it will started and then quit immediately. if the program file path has no space, it will started OK. if start the GUI…
2 answers
System Center Service Manager installation error
Good day everyone, I have an issue similar to https://social.technet.microsoft.com/Forums/en-US/7ee69765-a375-46f9-9fbe-d458b03865a1/an-error-occurred-while-executing-a-custom-actionpopulateuserroles, where I get the _PopulateUserRoles error. Using the…
1 answer
SCSM hardware inventory for peripheral devices
Hello, It is possible in SCSM create list of hardware inventory for peripheral devices for headset ect? I want to create a devices list with purchase date and serial number ect. Every devices will be assigned to specify user by Manual Activity. …
asked 2022-11-07T12:15:27.123+00:00
getsuga
6
Reputation points
answered 2022-11-07T13:22:27.437+00:00
Anonymous
1 answer
Auth 2.0 + EWS
Hi, I want to test the solution Auth 2.0 + EWS. How can use the virtual user id to test? Regards, Sunny Wang
asked 2022-10-27T07:43:59.617+00:00
Wang, Sunny (RX)
1
Reputation point
commented 2022-10-28T02:33:35.793+00:00
Wang, Sunny (RX)
1
Reputation point
2 answers
Service Manager Console failed to connect to management server
I have installed Service Manager Console 2022 on my Win11 Pro and tried to connect to management server, but it threw an error "Failed to connect to server". Here's error full text: Дата: 14.10.2022 11:56:25 Приложение: Консоль Service…
asked 2022-10-14T13:10:11.407+00:00
Andrew Yakovlev
1
Reputation point
answered 2022-10-19T14:37:52.967+00:00
Andrew Yakovlev
1
Reputation point
3 answers
Error on using listpicker on a custom SCSM Form
I recompiled my custom form in VS2019 , because I added some new properties. I get an error on loading the form in SCSM console. I get the error : System.Reflection.TargetInvocationException: Exception has been thrown by the target of an…
asked 2022-09-14T13:09:56.577+00:00
Frank Vanhoorne
21
Reputation points
commented 2022-09-28T07:11:30.317+00:00
GuoXin-MSFT
4,236
Reputation points
2 answers
Service Manager (SCSM) upgrade
Hello, I have an SCSM 2012 environment distributed on 3 servers the first server for the management server, the second server for the data warehouse management server, and the third host the databases (operational and data warehouse). All these…
asked 2022-08-14T20:33:00.717+00:00
Heba Wagih
116
Reputation points
answered 2022-08-18T21:05:51.027+00:00
Andreas Baumgarten
66,156
Reputation points MVP
2 answers
Upgrade SCSM from 2012 R2 to 2022
Hello, I have an SCSM 2012 environment distributed on 3 servers the first server for the management server, the second server for the data warehouse management server, and the third host the databases (operational and data warehouse). All these…
asked 2022-08-16T08:38:02.173+00:00
Heba Wagih
116
Reputation points
answered 2022-08-18T20:57:05.72+00:00
Andreas Baumgarten
66,156
Reputation points MVP
1 answer
System Center Service Manager 2019 logon off button
good day I would like to know if the service manager 2019 portal does not have a logout button. I attach image of our environment, for now to close session what we do is close the browser.
asked 2022-08-16T21:13:05.43+00:00
Camilo Esteban Martinez Avila
1
Reputation point
answered 2022-08-17T07:05:04.44+00:00
GuoXin-MSFT
4,236
Reputation points
0 answers
System Center 2019 DPM Administraton Console crashes when wanting to access the Management option (mmc error)
I have a server with Windows Server 2019 Standard and System Center Data Protection Management 2019 installed, everything was working great. 10 days ago I updated through Windows update the following: 2022-07 Cumulative Update Preview for Windows…
asked 2022-08-05T13:45:18.973+00:00
Trucco, Leandro
1
Reputation point
asked 2022-08-05T13:45:18.973+00:00
Trucco, Leandro
1
Reputation point
3 answers
One of the answers was accepted by the question author.
Need help coding powershell in relation to SCSM
Good day! Please tell me how to use powershell to read information from the Log Entry at the Incident in SCSM (analyst comments, time / date)?
asked 2021-12-24T04:31:24.127+00:00
Konstantin
41
Reputation points
answered 2022-08-05T12:04:15.943+00:00
Andreas Baumgarten
66,156
Reputation points MVP
1 answer
Powershell to create an Incident with a set Support Group
Hello, I am currently using Microsoft Service Manager and I am wanting to use powershell to create an incident with a set support group. I have very little experience with powershell and I was hoping for some help with this, thanks!
asked 2022-07-08T16:34:57.65+00:00
lexis08
1
Reputation point
answered 2022-07-08T20:16:30.877+00:00
Stefan Horz
2,221
Reputation points
0 answers
CLARITY - Import data from Hotjar
Hi, we recently started using the Clarity platform for analyzing user behavior on the site. We would like to know how we can import data from Hotjar, which we were previously using, to Clarity. Thank you very much
asked 2022-06-20T15:49:04.56+00:00
Iacopo Cellini
1
Reputation point
commented 2022-06-28T13:01:41.103+00:00
Carlos Solís Salazar
10,061
Reputation points
1 answer
One of the answers was accepted by the question author.
Notifcations for Incidents are using old/retired Recipients - SCSM 2019
We use SCSM 2019 (Version 10.19.1035.0). The notifications I had set up for incidents 3 years ago seems to have old/retired Recipients stuck in the notifications, and it's not using the new Recipients that I have added to the notification. Is there a…
asked 2022-06-21T20:53:17.51+00:00
Samoyedny, Henry
21
Reputation points
accepted 2022-06-27T12:14:38.707+00:00
Samoyedny, Henry
21
Reputation points
1 answer
One of the answers was accepted by the question author.
Upgrade on-premises infrastructure that supports Service Manager
Does SCSM 2016 supports in-place upgrade of the OS from Windows Server 2012 R2 to Windows Server 2016?
2 answers
One of the answers was accepted by the question author.
Install Service Manager and Orchestrator on same SQL Instance
In the past I installed SCSM 2016 and SCOR 2016 databases on the same SQL instance with collation Latin1_General_100_CI_AS. For future installations I have 2 questions: 1) Wich collation is recommended for scsm 2019? The ms docs gives a hint for not…