What's new and planned for Dynamics 365 Retail

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

This topic lists features that are planned to release from October 2019 through March 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.

This check mark ( ) shows which features have been released for public preview or early access and for general availability.

Fundamentals

Investments in infrastructure, servicing, quality, and performance.

Feature	Enabled for	Public preview	General availability
Translations for charges codes in POS	End users by admins, makers, or analysts	Aug 1, 2019	Oct 1, 2019
Enhancements to Retail statement posting	End users by admins, makers, or analysts	Aug 2, 2019	Oct 1, 2019
Improved CDX scalability through Cloud Async Client	End users, automatically	Aug 2, 2019	Oct 1, 2019
Modern POS offline availability improvements	End users, automatically	Aug 2, 2019	Oct 1, 2019
Numpad to remain on-screen in POS inventory receiving form	Admins, makers, or analysts, automatically	Aug 2, 2019	Oct 1, 2019
POS and headquarters extensions	Admins, makers, or analysts, automatically	Aug 2, 2019	Oct 1, 2019
Store Scale Unit improvements	Admins, makers, or analysts, automatically	Aug 2, 2019	Oct 2, 2019
Product Recommendations in POS	End users by admins, makers, or analysts	-	Nov 1, 2019
Regression Suite Automation Tool for POS	Admins, makers, or analysts, automatically	Sep 3, 2019	Nov 1, 2019
Secure access to secrets	Admins, makers, or analysts, automatically	Sep 3, 2019	Nov 1, 2019
E-commerce inventory API improvements	End users by admins, makers, or analysts	Oct 21, 2019	Jan 1, 2020
Hide designated pickup, carryout, and electronic modes of delivery from ship all and ship selected processes in POS	End users by admins, makers, or analysts	Oct 21, 2019	Jan 3, 2020
In-store components mass deployment	Admins, makers, or analysts, automatically	Nov 11, 2019	Jan 6, 2020
Environment history for Retail Cloud Scale Unit	Admins, makers, or analysts, automatically	-	Mar 30, 2020

Industry excellence

Investments in core retail business processes and industry requirements and capabilities.

Feature	Enabled for	Public preview	General availability
Merchandising improvements – add support to configure and observe the custom order for product attributes, refiners, and values	End users by admins, makers, or analysts	Oct 21, 2019	-
Merchandising improvements – support to custom sort the display order of categories	End users by admins, makers, or analysts	Aug 2, 2019	Oct 1, 2019
Management of customer registration numbers from POS for India	End users by admins, makers, or analysts	Sep 6, 2019	Nov 1, 2019
Enhancements for product discoverability	End users by admins, makers, or analysts	Oct 1, 2019	Jan 1, 2020
Clienteling – Empower sales associates to become trusted advisors and establish long-term relationships with customers	End users by admins, makers, or analysts	Oct 21, 2019	Jan 1, 2020
Merchandising improvements – add support for custom order for categorized products, related products, and dimension groups	End users by admins, makers, or analysts	Oct 21, 2019	Jan 1, 2020
Tender-based discounts	End users by admins, makers, or analysts	Oct 21, 2019	Jan 1, 2020
Call center localization for Eastern Europe	End users by admins, makers, or analysts	-	Jan 3, 2020
Control unit integration sample for Sweden based on the fiscal integration framework	End users by admins, makers, or analysts	-	Jan 3, 2020
Calculate customer exemptions for store- and destination-based exclusive taxes	End users by admins, makers, or analysts	Oct 21, 2019	Jan 3, 2020
Invoke Dynamics 365 Fraud Protection during e-commerce checkout	End users by admins, makers, or analysts	Nov 25, 2019	Jan 31, 2020

Description of Enabled for column values:

• End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.

• Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.

• End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.

For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide. For more information about geographic areas and data centers (regions), go to the Dynamics 365 and Power Platform availability page.