Add a channel to an organizational hierarchy

2024-08-01

This article describes how to add a channel to an organizational hierarchy in Microsoft Dynamics 365 Commerce.

Channels need to be associated with one or more organizational hierarchies. Before creating channels, you need to confirm that your organizational hierarchies are set up.

See Organizational hierarchies for more details on how to create organizational hierarchies.

Select a hierarchy

To select a hierarchy, follow these steps.

In the navigation pane, go to Go to Navigation pane > Modules > Organization administration > Organizations > Organization hierarchies.
From the list, select the organization hierarchy to which you're adding the channel.
On the action pane, select View to view hierarchy details.

The following image shows organizational hierarchy details for the selected hierarchy.

Organizational hierarchy details for the selected hierarchy.

Add a channel to a hierarchy node

To add a channel to a hierarchy node, follow these steps.

On the action pane, select Edit.
Select the hierarchy node you want the channel added to, then from the Insert drop-down list, select Retail Channel.
Select the channel to add, then select the OK button.
On the action pane, select Save.
On the action pane, select Publish and provide an Effective date in the past to have this action go into effect immediately.