Work with notes during a meeting (preview)

Important

This topic is pre-release documentation and is subject to change.

This article provides information on how to work with notes in a Teams meeting.

License and role requirements

Requirement type You must have
License
  • Dynamics 365 Sales Premium, Dynamics 365 Sales Enterprise, Dynamics 365 Sales Professional, Dynamics 365 Team Members, or any Dynamics 365 customer engagement app license
  • Microsoft Teams license

More information:
Security roles
  • Any primary sales role, such as salesperson, or sales manager
  • Any role that has access to a Dynamics 365 record

More information: Primary sales roles

Overview

The following prerequisites must be met before you can work with notes in a linked record:

  • The record must be linked to the meeting.
  • The Dynamics 365 app must be added to the meeting.

The latest note is displayed under the Notes section in the side panel. To view all notes, select Show more notes.

Notes in the record side panel in a Teams meeting.

If you add, edit, or delete notes in the side panel, your changes are synced with the record in Dynamics 365.

Add a note

  1. In the Notes section, select .
  2. In the Add note form, enter a title and description of the note.
  3. To attach a file, select Attach file.
  4. Select Save.

Edit a note

  1. In the Notes section, hover over the note, and then select .
  2. In the Edit note form, update the title and description of the note as needed.
  3. Select Save.

Delete a note

  1. In the Notes section, hover over the note, and then select .
  2. In the confirmation message, select Delete.

See also

Enable Microsoft Teams meeting integration
Customize record details in the side panel
Integrate Dynamics 365 and Microsoft Teams meetings
Create a Teams meeting
Add the Dynamics 365 app to a Teams meeting
Work with the Dynamics 365 app
Join a Teams meeting
Work with tasks during a meeting
Work with activities during a meeting