What's new and planned for Microsoft Cloud for Retail

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Retail. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

This topic lists features that are planned to release from April 2023 through September 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Intelligent stores

Intelligent stores transform the customer shopping experience through data analytics and new store technology.

Feature Enabled for Public preview General availability
Make informed decisions with product recommendations Users by admins, makers, or analysts May 1, 2023 Sep 1, 2023
Optimize store activity with predictive foot traffic Users by admins, makers, or analysts Jul 1, 2023 Sep 1, 2023

Retail workforce management

Retail workforce management improves the efficiency of store operations and improves customer experience to drive sales.

Feature Enabled for Public preview General availability
Integrate SOA with Microsoft Teams Approvals Users by admins, makers, or analysts Aug 23, 2023 Aug 23, 2023
Provide advanced analytics dashboard for store leadership Users by admins, makers, or analysts Jul 1, 2023 Sep 1, 2023
Use Customer Insights in Store Operations Assist Users by admins, makers, or analysts Jul 10, 2023 Sep 1, 2023
Pin SOA mobile app in Teams Mobile Users by admins, makers, or analysts Aug 1, 2023 Sep 1, 2023
Integrate SOA with Microsoft Teams Shifts Users by admins, makers, or analysts Sep 30, 2023 Sep 30, 2023

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.