April 2024 announcements

  • Article

This page provides the announcements for Microsoft Partner Center for April 2024.

Reminder: Legacy Microsoft Azure Reserved Instances price list change effective June 1, 2024

To simplify invoice reconciliation and to standardize pricing, Microsoft will no longer publish legacy Microsoft Azure Reserved Instances price list as of June 1, 2024. Partners can source Azure reserved instances pricing by accessing the new commerce Azure plan reservations price list available in Partner Center and Azure portal.

  • Date: April 24, 2024
  • Workspace: Pricing
  • Impacted audience: Cloud Solution Providers (CSPs) using Microsoft Azure Reserved Instances price list for commercial and shared services

As of June 1, 2024, legacy Microsoft Azure Reserved Instances pricing will be included in the new commerce Azure plan reservations price lists. This change will simplify invoice reconciliation for partners because reservations invoices are based on USD prices. To learn more, see Billing.

Partners who require prices in any currency other than USD can download the foreign exchange rates file provided in the price lists workspace in Partner Center.

The standard historical price lists for legacy Microsoft Azure Reserved Instances will be available until November 1, 2024.

Next steps

Share this communication with the relevant people in your organization.

Important update to the new commerce Public Sector migration timeline

There's an update to the new commerce migration timeline for Cloud Solution Provider (CSP) Government Community Cloud (GCC), education, and nonprofit legacy offers.

  • Date: April 22, 2024
  • Workspace: Pricing
  • Impacted audience: Cloud Solution Provider (CSP) partners (indirect providers and direct bill) in all markets/countries/regions transacting Public Sector

There's an update to the previously announced migration timeline for CSP legacy Public Sector offers (GCC, education, and nonprofit) in new commerce.

Beginning August 1, 2024, new subscription purchases for available Public Sector product SKUs must be on new commerce. The July 1 price list preview will show these legacy offers as deprecated (DEPR).

Microsoft-led migration effort will now begin with Public Sector offers renewing no earlier than September 1, 2024, and will continue with all offers renewing throughout calendar years 2024 and 2025. We encourage partners to prioritize migrating their customers from legacy to new commerce.

Key milestone Previously announced Revised date
New subscription purchase must be on new commerce May 1, 2024 August 1, 2024
Microsoft led migration for Public Sector July 1, 2024 No earlier than September 1, 2024
End of legacy incentives December 31, 2024 March 31, 2025

Next steps

Copilot for Microsoft 365 is now available for Office 365, Frontline, and Microsoft 365 Business Basic SKUs

Copilot for Microsoft 365's prerequisite licensing requirements is now expanded to include Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Microsoft 365 Business Basic, and more.

  • Date: April 22, 2024
  • Workspace: General
  • Impacted audience: All CSP Partners transacting Microsoft 365 and Dynamics 365

Copilot for Microsoft 365 is now generally available for purchase to customers with Microsoft 365 F1 and F3, Office 365 E1, and Microsoft 365 Business Basic. This offer is in addition to previously announced availability on Microsoft 365 E3/5, Office 365 E3/5, Microsoft 365 Business Standard, and Microsoft 365 Business Premium plans.

Copilot for Microsoft 365 works across your entire universe of data at work and is integrated into the Microsoft 365 apps millions of people use every day: Word, Excel, PowerPoint, Outlook, Teams, and the web. It includes Copilot Studio, where you can customize Copilot for Microsoft 365 to work with your other business data. For customers interested in building their own custom Copilots to provide generative AI experiences that Copilot for Microsoft 365 isn't designed for, there's a separate Copilot Studio license also available.

Note

This prerequisite expansion for Copilot for Microsoft 365 also covers Copilot for Service, and Copilot for Sales, which were both recently made generally available for the CSP channel on March 1, 2024.

To get more information and updates on exact timing on when prerequisites will be expanded, see the Expansion of Microsoft 365 Copilot Eligibility blog. For actionable guidance on how your organization can get started with Microsoft 365 Copilot, visit Copilot for Work.

More details and a complete list of eligible SKUs will be available on https://learn.microsoft.com.

Next steps

Azure Legacy April price lists are republished to reflect announced Japan FX rate changes

Download the republished April Azure legacy price list to see the corrected prices for Japan market.

  • Date: April 19, 2024
  • Workspace: Pricing
  • Impacted audience: Cloud Solution Provider partners (indirect providers and direct bill) in the Japan market

The Azure Legacy price list published on April 1, 2024, didn't include the foreign exchange (FX) rates. We republished the price list so that you have access to the correct pricing. Billing and Invoicing were correct on April 1, 2024, and aren't impacted.

Next steps

  • Download the republished April Azure legacy price list to ensure you have the correct pricing information for the Japan market.
  • Share this information with all appropriate contacts in your organization.

Update to Dynamics 365 commercial pricing effective on October 1, 2024

Building on recent product innovation, Microsoft announced update to commercial pricing for certain Dynamics 365 SKUs, the first substantive update since October 2019. This change will go into effect on October 1, 2024.

  • Date: April 12, 2024
  • Workspace: Pricing
  • Impacted audience: All partners transacting Dynamics 365

Today, Microsoft announced the first pricing update for Dynamics 365, effective on October 1, 2024. Here's the list of products whose prices[1] are being updated with effect from October 1, 2024:

Product  Price before October 1, 2024 Price after October 1, 2024[2]
Dynamics 365 Sales Enterprise  $95  $105 
Dynamics 365 Sales Device  $145  $160 
Dynamics 365 Sales Premium  $135  $150 
Microsoft Relationship Sales[3] $162 $177
Dynamics 365 Customer Service Enterprise  $95  $105 
Dynamics 365 Customer Service Device  $145  $160 
Dynamics 365 Field Service  $95  $105 
Dynamics 365 Field Service Device  $145  $160 
Dynamics 365 Finance  $180  $210 
Dynamics 365 Supply Chain Management  $180  $210 
Dynamics 365 Commerce  $180  $210 
Dynamics 365 Human Resources  $120  $135 
Dynamics 365 Project Operations  $120  $135 
Dynamics 365 Operations – Device  $75  $85 

[1] All prices are per user per month (or per device per month, where noted). 

[2] Prices shown are for informational purposes only and might not be reflective of actual price due to currency, country, region, and other factors. See the Cloud Solution Provider (CSP) Price list Preview, available September 1, 2024, for exact pricing.

[3] Pricing per user per month will increase by $15 in all tiers in Microsoft Relationship Sales. Only 10-99 user tier shown for simplicity.

Pricing for Dynamics 365 Business Central will remain unchanged.

Prices for Dynamics 365 on-premises solutions will increase at the same rate as cloud pricing, respectively for on-premises Customer Engagement and Operations products.

To comply with local regulations, US Government list prices for the same products will increase by 10% effective October 1, 2024, followed by another smaller increase effective October 1, 2025, to bring parity with commercial pricing outlined in this article. 

Next steps

Republished April legacy CSP price list and price list preview with price corrections to Microsoft Sustainability Manager offers

We republished the April legacy CSP price list and price list preview with corrected prices for Microsoft Sustainability Manager offers.

  • Date: April 10, 2024
  • Workspace: Pricing
  • Impacted audience: Cloud Solution Provider (CSP) partners (indirect providers and direct bill) in all markets/countries/regions

Download the republished April legacy CSP price list and price list preview to see the corrected prices for the following Microsoft Sustainability Manager offers across all markets.

Offer display name Offer ID
Microsoft Sustainability Manager Essentials for Faculty 28edee39-78e1-4442-849f-30cbeb7da081
Microsoft Sustainability Manager Essentials for Faculty 346d28ae-5a3f-4f59-b8df-fed235ccb50e
Microsoft Sustainability Manager Essentials for Students 63a431a9-a638-4b3a-aef9-700f216b0b14
Microsoft Sustainability Manager Essentials for Students 7e6e7cee-ae1b-4ecb-9ba0-60ae35e710f4

Next steps

  • Review the updated prices for the Microsoft Sustainability Manager offers in the republished April legacy CSP price list and price list preview.
  • Download the republished April legacy CSP price list and price list preview to ensure you have the correct pricing information for these offers.

April Cloud Solution Provider (CSP) monthly updates and community reminder

Monthly views are now published including the updated partner launch calendars, the CSP Bimonthly Update newsletter, along with CSP community resources that provide you with essential program updates.

  • Date: April 9, 2024
  • Workspace: General
  • Impacted audience: CSP direct bill partners and indirect providers

Always available—Launch content on demand

For a consolidated view of all recent and active launches in a single place, visit the partner launch calendars collection. You'll find a timeline for each launch and links to published materials to help you learn more about that launch.

The downloadable CSP Bimonthly Update newsletter, which aggregates recent CSP announcements, updates, events, and reminders in an easy-to-read document.

Partner Journey Maps provide detailed navigation along the journey of Microsoft's highest priority transformations.

Need licensing readiness? The monthly CSP spotlight webinars cover the latest CSP licensing information available for all partners.

CSP Community Q&A reminder

The monthly CSP community Q&A session provides you with an opportunity to learn more and ask questions about changes affecting the program.

Register here to join upcoming calls.

Next steps

Review the Partner Launch Calendar, monthly newsletter, and register for upcoming Community Q&A calls.

Questions?

The monthly CSP community Q&A call is the best place to bring questions about operational change in the CSP program. You can submit a question up to 48 hours before the call.

Questions on any other CSP topic? Visit the Partner Center support page.

Azure billing meters: Upcoming changes

We're making some important changes as part of our ongoing efforts to improve your Azure experience and increase pricing transparency.

  • Date: April 8, 2024
  • Workspace: Billing
  • Impacted audience: All global partners

We're making changes to the billing meters that could affect some Azure services and resources that you can use. We want to make sure you understand what the changes are, why we're doing them, and how they'll affect your billing.

The changes will be implemented in batches over the next several months.

To learn more about the changes, see Azure billing meters: What you need to know about the upcoming changes - Microsoft Community Hub.

How do the updates affect your user experience?

These updates won't affect your prices, but you might notice some changes in how your Azure consumption is shown on your invoice, reconciliation data, price sheet, and APIs. There will be no effect on your prices throughout this project. The same resource, same region, and same consumption will see the same price, but under the new billing meter ID.

Benefits

These updates will result in having only individual, unique meters. Each Azure service, resource, and region will have its own billing meter ID that precisely reflects its consumption and price. This will ensure that you see the correct meter ID on your invoice.

Next steps

Cloud Solution Providers (CSPs) offer retirement guide update April 2024

There aren't updates for March 2024 CSP legacy offer retirements.

  • Date: April 4, 2024
  • Workspace: Customers
  • Impacted audience: CSP direct bill partners and indirect providers

The CSP offer retirement guide was updated in April 4, 2024. The changes for this month are minor, just a few new offers added. The next update for the retirement guide is planned for May 1, 2024. Partners should expect an announcement when next month's guide is updated.

Next steps

  • Partners should review the latest CSP offer retirement guide, talk to your customers, and ensure you're meeting their needs with the latest available new commerce product SKUs.
  • Partners should anticipate new offer retirements to be announced and made available in future updates to the retirement guide.

Questions?

Contact Partner Support if you have any questions or need more information.

View the latest promotions and offers

The latest Global Promo Readiness Guide is now available.

  • Date: April 2, 2024
  • Workspace: Pricing
  • Impacted audience: Partners transacting through the Cloud Solution Provider program

The latest Global Promo Readiness Guide, a consolidated view of all current and upcoming promotions, is now available in the Operations Readiness resource gallery. See active and upcoming promotions and offers at the Global Promo Readiness Guide collection.

Next steps

  • Review the latest monthly Promo Guide in the Operations Readiness resource gallery.
  • Share this information with the appropriate contacts in your organization, and let us know if the guide is helpful by responding to the "Was this page helpful?" question at the bottom of the page.

Questions?

March Microsoft AI Cloud Partner Program update: What's new for Solutions Partner designations, specializations, and other offerings and benefits

We're introducing important capabilities, offers, and updates to improve the way partners can further differentiate their deep technical expertise across a set of priority scenarios with high customer demand.

  • Date: April 2, 2024
  • Workspace: General
  • Impacted audience: Partners enrolled in the Microsoft AI Cloud Partner Program

What's available now

  • New partner benefits packages: In January, Microsoft released three new benefit packages: Partner Launch Benefits, Partner Success Core Benefits, and Partner Success Expanded Benefits. Each offer is purpose-built with product benefits to meet the varied needs of our partners at different stages of growth. Stack Partner Launch and Partner Success Core benefits with your Solutions Partner designation or specialization benefits, or for more details, visit the partner blog.
  • Microsoft AI Cloud Partner Program purchases: Migration to the new commerce platform: On January 22, 2024, Microsoft made the new commerce platform the single, unified billing experience via credit card transactions for partners. Any partner program membership purchase (such as ISV Success, Partner Launch Benefits, Partner Success Core Benefits, and Partner Success Expanded Benefits, Microsoft Action Pack, Solutions Partner designations, or legacy silver or gold benefits) has moved to the new commerce system. To purchase or renew any AI Cloud Partner Program offering using a credit card, the Global Admin is prompted to create or update their Microsoft billing account and profile in Partner Center before purchasing these offers. For more details, read the article on linking billing account and profile to Partner Center account.
  • Solutions Partner with certified software designation now generally available: On March 20, 2024, we announced the general availability of Solutions Partner with certified software designations. For independent software vendors (ISVs), certified software designations provide an opportunity to become Solutions Partners within the Microsoft AI Cloud Partner Program and to better connect with customers and to unlock other benefits from Microsoft. These designations differentiate partners' software solutions in areas of high demand and help customers identify trusted solutions. Solutions Partner with certified software designations are available for qualifying cloud software solutions. When partners become a Solutions Partner with certified software, they signify to customers that their solution meets technical criteria for interoperability with the Microsoft Cloud and that it demonstrates a proven track record of customer success. All partners can now sign in to Partner Center to check their progress, apply for the designations and unlock the new benefits.
  • Infrastructure and migration specialization audit update for renewing partners: Based on feedback that we've heard from partners, we adjusted the audit requirements and added an alternate path for eligible partners seeking to renew their specialization where an audit is required. Review the audit checklist for the specifics regarding this update. If you have questions regarding the audit, email azureas@microsoft.com.
  • ISV Success renewal: ISV Success is introducing the renewal of ISV Success benefits effective March 4, 2024. A partner can renew another 12 months of ISV Success Build and Publish. The option to renew will become available to eligible partners 30 days before the end date of the current benefit package. Eligibility is based on account verification, billing profile creation, and publication status. Eligibility can be confirmed in Partner Center under the Membership offers page. For more details, visit the Partner Center documentation on ISV Success.

What's to come

  • Solutions Partner for Training Services: Starting in mid-April, partners who qualify for Solutions Partner for Training Services designation can complete enrollment. To see if you qualify, access the Solutions Partner for Training Services performance dashboard in Partner Center, sign in, and select Membership. Then, navigate to Training Services Partner to begin working towards attainment. A Global admin or Microsoft AI Cloud Partner Program Partner admin role is required to view the membership workspace. For more details, review the requirements for the designation on the Training Services partner resources site, and read the article about qualifying for a Solutions Partner for Training Services designation in Partner Center. Qualified partners will receive designation-specific badges, distinguishing their services from other partner types within the Microsoft AI Cloud Partner Program. These badges greatly enhance customer discoverability, making it easier for them to identify partners with unique expertise and a proven track record of delivering quality training.
  • An update on the Support Services Solutions Partner designation: We announced at the recent 2024 State of the Partner Ecosystem that partners with a Solutions Partner for Support Services designation will soon receive exclusive new benefits, including paid support agreement pricing and access to a knowledge-based library of curated materials designed to help partners resolve incidents quickly and efficiently, in addition to customer-facing badging. General availability and more details will come later this year.
  • SMB paths for Data and AI (Azure), Digital and App Innovation (Azure), Infrastructure (Azure), and Security: As announced earlier this month, the Microsoft AI Cloud Partner Program will soon have SMB and Enterprise paths for attaining the Solutions Partner designations for Data and AI (Azure), Digital and App Innovation (Azure), Infrastructure (Azure), and Security. With the paths launching in a few months, now is the time to start preparing to qualify. Details for the Security SMB path will be released in April. Learn more about the qualifications for the Azure solution areas today:
  • Signature Cloud Support benefit update: The Microsoft AI Cloud Partner Program Signature Cloud Support (SCS) benefit has provided unlimited cloud support to eligible partners, fostering significant growth and delivering exceptional value to our partner ecosystem. Effective July 1, 2024, at the time of your anniversary date, the SCS incidents benefit available to partners who have attained a solution area Solutions Partner designation or who have previously purchased the gold or silver legacy benefits package will be limited to 50 incidents per year. Read the partner blog for more information.

Reminders

  • If you're renewing an Azure specialization for the second year, then an audit will be required for re-enrollment. Review the updated checklist and plan accordingly. You'll be able to start scheduling your audits 60 days ahead of your anniversary date for the specialization.
  • If you're renewing your Modern Work or Security specialization for the second year, then customer references will be required for reenrollment. Start to prep these references ahead of your anniversary date. You'll be able to load your customer references into Partner Center 60 days ahead of the anniversary date of the specialization.

Next steps

Launch of new Government Community Cloud (GCC) offers on Cloud Solution Provider (CSP) new commerce, nonprofit month-to-month (M2M) promotion, and license-based price list errors identified

Government Community Cloud (GCC) offers are available in Cloud Solution Provider (CSP) new commerce beginning April 1, 2024. Nonprofit customers are now eligible for promotions on select month-to-month (M2M) offers until December 31, 2024. Errors were identified in the Cloud Solution Provider (CSP) Public Sector price list.

  • Date: April 1, 2024
  • Workspace: Pricing
  • Impacted audience: Cloud Solution Provider partners (indirect providers and direct bill) in all markets/countries/regions transacting Public Sector

Government Community Cloud (GCC)

Government Community Cloud (GCC) offers will be available beginning April 1. Consult the April 1 price list and catalog for these offers.

Nonprofit month-to-month (M2M) promotion

Nonprofit customers who meet the Nonprofits Grants and Credits eligibility requirements are eligible for promotions on select Microsoft 365, Dynamics 365, and Power Platform SKUs. The promotions offer a 16.67% discount with a monthly commitment from March 18, 2024, to December 31, 2024. Details published in the Global Promo Readiness Guide Collection.

Price list errors identified

Errors were identified in the April 1, 2024, CSP new commerce Public Sector price list. The price list details and upcoming changes to the April 1 price list can be seen at Price list issues - April (Excel spreadsheet), and in the following summary.

April 1 price list

Issue Partner impact Partner action
SKUs that were scheduled for April 1 price list are now end of sale (EOS). Not purchasable Review customer quotes generated from price list preview to see if it's still available.
SKUs that were scheduled for April 1 are to May 1. They are on price list preview. Not purchasable until May 1 You can find them on the price list preview on April 1, and they'll be purchasable on May 1.
28 products that were launched March 1 were end of sale (EOS) in March. Not purchasable. Review customer quotes generated from price list preview to confirm availability.
137 SKUs launched with no price list preview. Not on March 1 price list preview. Purchasable in catalog from April 1 You can find them on the April 1 price list. Purchasable in catalog from April 1.
"One year paid monthly for CFQ7TTC0LGV4 Dynamics 365 Finance (Nonprofit Pricing)" not on April 1 price list. Not purchasable. We'll add one year paid monthly for CFQ7TTC0LGV4 Dynamics 365 Finance (Nonprofit Pricing) on May 1. Purchasable May 1.
New commerce experience (NCE) license-based price list preview includes products with no price changes 630 SKUs are impacted by Chinese Yen FX rate change. These products are correctly shown on the Chinese price list preview. The products are also included in the price list preview in countries and regions where there are no offer changes. Disregard products in the April 1 preview that have no price change from March.
Offers blocked from purchase as they're DO-NOT-USE SKUs:
Dynamics 365 Customer Insights Attach (Educational Student Pricing)		 Not purchasable:
CFQ7TTC0N13S/000M		 Purchasable:
CFQ7TTC0N13S/0015
Offers blocked from purchase as they're DO-NOT-USE SKUs:
Dynamics 365 Customer Insights Attach (Educational Faculty Pricing)		 CFQ7TTC0N13S/000V CFQ7TTC0N13S/0017
Offers blocked from purchase as they're DO-NOT-USE SKUs:
Dynamics 365 Customer Insights Attach (Nonprofit Pricing)		 CFQ7TTC0N13S/000Z CFQ7TTC0N13S/0016

Update to March 14 price list communication

Partner issue New status
Microsoft 365 Apps Students use benefits (Education Student Pricing) for $0 was missing from the price list and catalog CFQ7TTC0LGZT/OO2N
Microsoft 365 Apps (Education Student Pricing) CFQ7TTC0LGZT/001F wrongly included "Use Benefit" in the title.		 Microsoft 365 Apps Student Use Benefit SKU for $0 launched in March and is now on the price list. (CFQ7TTC0LGZT/OO2N)
"Use Benefit" removed from SKU title, March 12, and will now show correctly on April 1 price list. (CFQ7TTC0LGZT/001F)
Suite SKUs (E1/E3/E5) were missing from EEA March 1 price list and catalog
- Microsoft 365 E1 (Nonprofit Pricing) CFQ7TTC0LF8Q/0019
- Microsoft 365 E3 (Nonprofit Pricing) CFQ7TTC0LFLX/001G
- Microsoft 365 E5 (Nonprofit Pricing) CFQ7TTC0LFLZ/001B
- Office 365 E1 (Nonprofit Pricing) CFQ7TTC0LF8Q/0019
- Office 365 E3 (Nonprofit Pricing) CFQ7TTC0LF8R/0014
- Office 365 E5 (Nonprofit Pricing) CFQ7TTC0LF8S/0012		 Available on price list and purchasable in catalog
Some wave 1 and 2 Public Sector offers not yet migratable. Consult the legacy offer matrix NCE Mapping file for any updates. March 2024 announcements - Partner Center

Next steps

Share this information with all appropriate contacts in your organization.

Important notice: Changes to Microsoft 365, Office 365, and Microsoft Teams licensing: Worldwide expansion of approach taken in the European Economic Area and Switzerland

On April 1, 2024, in regions outside the EEA and Switzerland, we're introducing commercial Microsoft 365 and Office 365 suites that don't include Teams, plus a new standalone Teams offering.

  • Date: April 1, 2024
  • Workspace: General
  • Impacted audience: Cloud Solution Provider (CSP) Direct Bill Partners, CSP Indirect Resellers, CSP Indirect Providers, Licensing Solution Providers

Last year Microsoft updated the way Microsoft 365, Office 365, and Teams were licensed in the European Economic Area (EEA) and Switzerland in response to concerns raised with the European Commission. Now we're announcing our plan to extend that approach worldwide as globally consistent licensing reduces customer confusion and streamlines decision making.

On April 1, 2024, Microsoft is introducing a new lineup of commercial Microsoft 365 and Office 365 suites that don't include Teams in regions outside the EEA and Switzerland, and a new standalone Teams offering for Enterprise customers in those regions.

We're also ending the sale of net-new subscriptions to existing Microsoft 365 E3/E5 and Office 365 E1/E3/E5 Enterprise SKUs with Teams across all channels: volume licensing (VL), Cloud Solution Provider (CSP), and Web Direct. All new Microsoft 365 and Office 365 Enterprise customers in regions outside the EEA and Switzerland will need to choose from new offers for that region. Existing customers in these regions who wish to continue using suites to which they have already subscribed can do so (including renewal, upsell, and license adds).

Details

Starting on April 1, 2024, we're offering a new lineup of Microsoft 365, Office 365, and Microsoft Teams SKUs worldwide to provide commercial customers with the option of purchasing Teams separately from Microsoft 365 and Office 365. Existing customers who wish to continue using SKUs to which they have already subscribed can do so (including renewals, license adds, and step-ups).

The new lineup does the following:

  • Introduce new suites without Teams, which are named the same as the existing suites plus "(no Teams)." The "no Teams" suites will be in the following offers:

    • Microsoft 365 E3/E5, Office 365 E1/E3/E5
    • Microsoft 365 Business Premium, Business Standard, Business Basic
    • Microsoft 365 F1/F3, Office 365 F3

  • Introduce a new standalone Teams SKU for Enterprise: Microsoft Teams Enterprise

  • End the sale of net-new subscriptions to all existing Enterprise SKUs with Teams (Office 365 E1/E3/E5 and Microsoft 365 E3/E5)

  • Continue to offer existing SMB and Frontline suites with Teams (Business Basic/Standard/Premium, MF1, MF3, OF31) alongside the new versions without Teams

Here's how customers might be impacted

For Enterprise suites

With the introduction of the new commercial lineup, the sale of current Enterprise suites that include Teams to net new subscribers outside the EEA and Switzerland will end. As a result, Office 365 E1, Office 365 E3, Office 365 E5, Microsoft 365 E3, and Microsoft 365 E5 suites with Teams should no longer be sold to net new subscribers, worldwide. Here's how customers might be impacted:

  • Net new subscribers to Office/Microsoft 365 Enterprise suites outside the EEA and Switzerland who wish to provide their end users with Teams will need to purchase two SKUs: Microsoft Teams Enterprise, plus either the Microsoft 365 (no Teams) or Office 365 (no Teams) suite.

  • Existing customers who wish to continue using SKUs to which they have already subscribed can continue to use, renew, upgrade, and add licenses to their current plans. If an existing customer wishes to switch to the new lineup of suites without Teams, they can do so on their contract anniversary or renewal.

    Refer to the Partner FAQ for scenarios where existing CSP customers might wish to switch partners.

For Microsoft 365 Business and Frontline suites

Current Microsoft 365 Business and Frontline suites with Teams included will coexist with the new lineup. Customers will be able to choose between the existing Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium, Microsoft 365 F1, Office 365 F3, and Microsoft 365 F3 suites with Teams included, or the new versions of those suites without Teams.

To learn more, see the FAQ document and partner guidance deck on the Modern Work Partner Portal. There's a short training video available to help you learn how to talk about this change to your customers outside of the EEA and Switzerland.

Next steps

Familiarize yourself with the full details about what's changing. The following resources contain valuable information for addressing customer queries:

For questions not addressed in the FAQ or to receive clarification on pricing, offer availability and upgrades, migrations, and conversions, create a Support request in Partner Center.