Configure and manage Microsoft 365 tenants and workloads
At a glance
-
Level
-
Skill
-
Product
-
Role
-
Subject
Configure and manage a Microsoft 365 tenant end-to-end. Follow Relecloud, an AI-native company rolling out Microsoft 365 Copilot to its own workforce, through five modules covering tenant provisioning and branding, license rollout at scale, tenant resilience and health monitoring, Exchange and Teams collaboration, and SharePoint/OneDrive governance for Microsoft 365 Copilot.
Prerequisites
- Experience with Microsoft 365 workloads (Exchange, SharePoint, Teams, OneDrive) and Microsoft Entra ID.
- Basic understanding of DNS concepts.
Achievement Code
Would you like to request an achievement code?
Modules in this learning path
Set up a Microsoft 365 tenant's foundational identity by adding and verifying a custom domain, customizing organization branding, and configuring organizational settings using least-privilege administrator roles.
Manage Microsoft 365 and AI-service licenses at scale using direct, group-based, and pay-as-you-go assignment, troubleshoot common assignment issues, and choose the right Microsoft 365 Copilot, Copilot Studio, or Agent 365 access model for different user populations.
Configure Microsoft 365 Backup, monitor service health and network connectivity—including Copilot's WebSocket requirements—and use usage reports and Adoption Score to keep a Microsoft 365 tenant resilient, current, and continuously improving.
Create and manage user and shared mailboxes with the right permissions, sizing, and licensing; understand how mail routes through Exchange Online; configure teams and channels; and enable Microsoft 365 Copilot in Teams meetings with the correct transcription settings.
Configure SharePoint sites, permissions, and sharing settings, and apply Restricted Content Discovery, Restricted Access Control, and Restricted SharePoint Search to control what Microsoft 365 Copilot can discover and use.