What's new in Microsoft Cloud for Financial Services

This article provides details about the latest updates to Microsoft Cloud for Financial Services. To see a comprehensive list of released and upcoming features, see the following resources:

September 24, 2024

Feature Documentation
Meeting Prep for Financial Services (Preview) Meeting Prep for Financial Services (Preview)

June 17, 2024

Feature Documentation
Open-source code bases for the following data models: Banking core data model, SMB data model, and Property and casualty data model Deploy Microsoft Cloud for Financial Services

January 24, 2024

Feature Documentation
Open-source code bases for Loan onboarding application and Onboarding essentials Deploy Microsoft Cloud for Financial Services

November 1, 2023

Feature Documentation
Open-source code bases for Unified customer profile for retail banking and Unified client profile for wealth management Deploy Microsoft Cloud for Financial Services

Note

The open-source code bases for Unified customer profile and Unified client profile help in catering to specific needs of each financial institution. The readme file includes detailed instructions for deploying the two solutions.

June 7, 2023

Feature Documentation
Availability of a configurable and extensible Loan onboarding application (Preview) Loan onboarding
Onboarding essentials includes enhancements to Application task manager Application task manager

March 22, 2023

Feature Documentation
Financial holdings roles available for configuration Configurations for financial holding roles
Inactive financial holdings hidden from financial components Configure financial holdings categories
Enhance financial holdings with a field that describes the holding associated with a client Overview of Retail Banking Core Data Model

February 6, 2023

Feature Documentation
General availability of Unified client profile for wealth management Unified client profile for wealth management
Onboarding application includes the Application queue component Application queue
Intelligent appointments supports integration with the Virtual Appointments app (Preview) Configure integration with Virtual Appointments

Additional fixes and updates:

September 14, 2022

Feature Documentation
Availability in additional countries or regions International availability of Microsoft Cloud for Financial Services
General availability of Intelligent appointments Intelligent appointments
Onboarding application (Preview) Onboarding application
Unified client profile for wealth management (Preview) Unified client profile for wealth management

Additional fixes and updates:

  • Loan tracking application enables the loan manager to update information on behalf of the customer.

May 16, 2022

Feature Documentation
Availability in Mexico International availability of Microsoft Cloud for Financial Services

May 9, 2022

Feature Documentation
Availability in Australia, India, New Zealand International availability of Microsoft Cloud for Financial Services

May 2, 2022

Feature Documentation
Availability in additional countries or regions International availability of Microsoft Cloud for Financial Services
Intelligent appointments (Preview) Intelligent appointments
Segments and churn tiles added to Unified customer profile Segments and churn prediction tiles
Updated snapshot user interface in Unified customer profile Customer snapshot
New configuration capabilities for customer snapshot, financial holdings, and life events Getting started with the configurations for Microsoft Cloud for Financial Services

Additional fixes and updates:

  • Unified customer profile elegantly handles lack of permissions for data entities by indicating clearer empty states.
  • Information to support developers deploying or customizing Microsoft Cloud for Financial Services is available under the Develop section of the official documentation.

January 31, 2022

Feature Documentation
Updated loan process in loan tracker app Loan tracking
Auditing in loan tracker app Audit trail
New international availability International availability of Microsoft Cloud for Financial Services
Segments added to Customer intelligence in Unified customer profile Retail banking segments in Microsoft Cloud for Financial Services

Additional fixes and updates:

  • Data model entities have been opened for editing and you can extend option sets.

  • Configuration is now optional in Microsoft Cloud Solution Center for Unified customer profile, Customer intelligence, and Customer onboarding. Customers who have changed their configuration in the past don't lose it by upgrading to the new solution. However, if you don't select the optional configuration component, you must manually configure your solutions.

    Note

    The following technical configuration changes were made:

    Optional configuration: Customers with existing configurations who didn't download the optional configuration through Solution Center must manually update their configurations.

    Customer intelligence: The old msfsi_artifactmapping ("churn") entity was deleted, and a new one was added with the new enum field, as well as six msfsi_artifactmapping rows for the different out-of-the-box segments.

    Unified customer profile: Fixed typo for Bachelor’s degree entry in the life event category relationship.