Key Microsoft technologies supporting Microsoft for Retail

The following section highlights key Microsoft technologies and solutions that support the use cases/scenarios of Microsoft for Retail. Any solution with dependencies on other apps might require active licenses.

Microsoft for Retail solutions

Solution or component	Prerequisite required for deployment	Deployment setup and configuration
Catalog Enrichment Agent in Copilot Studio	Microsoft Copilot Studio	Get started with Catalog Enrichment Agent in Copilot Studio
Personalized Shopping Agent in Copilot Studio	Microsoft Copilot Studio	Get started with Personalized Shopping Agent in Copilot Studio
Store Operations Agent in Copilot Studio	Microsoft Copilot Studio	Get started with Store Operations Agent in Copilot Studio
Azure Synapse Analytics	Azure subscription	Get started with Azure Synapse Analytics
Azure AI Search	Azure subscription	Get started with Azure AI Search
Dynamics 365 Commerce		Get started with Dynamics 365 Commerce
Dynamics 365 Customer Insights		Get started with Dynamics 365 Customer Insights
Omnichannel for Customer Service	Dynamics 365 Commerce, Dynamics 365 Customer Service	Get started with Omnichannel for Customer Service
Dynamics 365 Intelligent Order Management		Get started with Dynamics 365 Intelligent Order Management
Dynamics 365 Supply Chain Management		Get started with Dynamics 365 Supply Chain Management
Dynamics 365 Customer Insights		Get started with Dynamics 365 Customer Insights
Microsoft 365 Teams for Frontline Workers		Get started with Microsoft 365 for Retail
Microsoft Advertising		Get started with Microsoft Advertising
Microsoft Clarity		Get started with Microsoft Clarity
Microsoft Viva Connections		Get started with Viva Connections
Microsoft Viva Insights		Get started with Viva Insights
Microsoft Viva Learning		Get started with Viva Learning
Microsoft Copilot Studio		Get started with Microsoft Copilot Studio

For more information, see Microsoft for Retail overview.