Schedule a virtual visit

Completed

In this final exercise, you use the items that you configured in the previous exercises to schedule a virtual visit between Reed Flores and the practitioner, Alex Johnson.

Task: Schedule an instant virtual appointment

In this task, you sign in to the Patient Portal as Reed Flores and schedule an instant virtual appointment. First you need to register Reed on the patient portal.

  1. Go to Power Apps.

  2. Select Apps on the left navigation pane.

  3. Select and open Healthcare Administration app and select the play button.

  4. Select Patients app on the left navigation pane.

  5. In the right pane, on the Active Patients view, select the record Reed Flores and then select Edit.

    Screenshot of Dynamics 365 Virtual Clinic on the Active Patients view.

  6. Select ellipsis (⋮), and then select Create Invitation from the pop-up.

    Screenshot of the command bar with the Create Invitation button selected.

  7. Select Save on the New Invitation form.

    Screenshot of the New Invitation dialog with the Save button selected.

  8. Go to the Advanced tab and copy the Invitation Code to use on the patient portal.

    Screenshot of the Advanced tab showing the Invitation Code.

  9. Go to Power Pages. Launch your Lamna Healthcare Patient Portal in the Desktop view.

    Screenshot of the Power Apps Apps view with the patient portal selected.

  10. Select Sign in on the landing page.

    Screenshot of the landing page with secure sign in.

  11. Go to the Redeem invitation tab. Paste the Invitation Code you retrieved in the previous task. Leave the box unchecked for returning customer. Select Register.

  12. Enter a username and password for Reed Flores. Something you remember. Select Register.

    Screenshot of Register for a new local account showing the email, username, and password fields filled in.

  13. You may land on the profile page. Select the logo in the upper right to go to the homepage.

    Screenshot of the user profile page with contact information.

  14. Select Lamna Healthcare. On the Home page, select Appointments > Schedule new.

    Screenshot of the Appointments view showing the Schedule an appointment tile.

  15. Select Instant virtual appointment.

    Screenshot of the Schedule a new appointment view showing the Instant virtual appointment option.

  16. Select the General Medicine option that you created earlier in the exercise as the reason for the visit.

    Screenshot of the Instant virtual appointment view showing Select a reason with the General medicine option at the bottom.

  17. In the Personal section, scroll down and select Next.

  18. In the Insurance section, select + Add Insurance.

    Note

    If you encounter an error when adding the insurance, ensure the environment variables and API permissions are set up as mentioned in the Configure environment. For more information on these settings, see Set up and configure a Patient access portal.

    Screenshot of Instant virtual appointment showing the Add Insurance button.

  19. Fill out the required fields with any information and select Next.

    Screenshot of Instant virtual appointment showing insurance details filled in.

  20. Select Next.

  21. Check the box for Consent Terms and then select Join queue.

    Screenshot of Instant virtual appointment showing Provider's consent terms and the Join queue button.

  22. A new internet browser tab opens and may be blank. Select the link provided to join the appointment.

    Screenshot of Instant virtual appointment showing the Click here to join your appointment link.

You scheduled an instant virtual appointment using the patient portal.