Connected platforms in Microsoft Agent 365

Use the Connected platforms page to connect supported third-party agent platforms to Microsoft Agent 365. After you create a connection, Agent 365 can discover supported agents and add them to the Microsoft 365 agent registry. Synchronization, management, and observability capabilities vary by platform.

Setting up a connection is a shared task:

  • The Agent 365 AI administrator creates and manages the connection in the Microsoft 365 admin center.
  • The platform administrator creates the source-platform credentials, grants the required permissions, and enables platform-side telemetry when applicable.

Manage external platform connections

Create and manage external platform connections from the Connected platforms page in the Microsoft 365 admin center.

Screenshot of the Connected platforms page in the Microsoft 365 admin center showing the Google Cloud connection details pane with synchronization status and synchronized agents.

From this page, you can:

  • Create platform connections.
  • View connection synchronization status.
  • Monitor the latest synchronization activity.
  • Review errors associated with synchronization attempts.
  • Delete existing connections.

Supported platforms

Platform Supported environment Agent synchronization Observability Configuration guide
Amazon Bedrock Agents Classic and AgentCore Yes Yes Connect Amazon Bedrock
Google Vertex AI Vertex AI agents Yes Yes Connect Google Vertex AI
Salesforce Agentforce Agentforce Yes Coming soon Connect Salesforce Agentforce
Databricks Genie Genie Yes Coming soon Connect Databricks Genie
Anthropic Claude Managed Agents Yes Yes Connect Anthropic Claude Managed Agents
Oracle Generative AI Agents Generative AI Agents Yes Coming soon Connect Oracle Generative AI Agents
Snowflake Cortex Cortex Agents Yes Coming soon Connect Snowflake Cortex

Connection lifecycle

  1. Prepare: Work with your platform administrator to select the account, project, workspace, compartment, or region and prepare the required credentials and permissions.
  2. Connect: Create and validate the connection in the Microsoft 365 admin center.
  3. Synchronize: Start synchronization so that Agent 365 discovers supported agents and adds them to the agent registry.
  4. Verify: Confirm the expected agents, metadata, and capabilities with your platform administrator.
  5. Operate: Monitor synchronization, rotate credentials, review errors, and remove connections when they're no longer needed.

Administrator responsibilities

Task Agent 365 AI administrator Platform administrator
Confirm Agent 365 access and role Owns Informed
Select the source account, project, workspace, or region Consulted Owns
Create credentials Informed Owns
Grant source-platform permissions Informed Owns
Create and validate the Agent 365 connection Owns Supports
Verify synchronized agents Owns Supports
Enable source telemetry Consulted Owns
Rotate or revoke credentials Coordinates Owns

Create a platform connection

  1. Open the Microsoft 365 admin center.
  2. In the navigation pane, select Agents > All Agents.
  3. In the Connected platforms web part, select Manage.
  4. Select + Connect a platform.
  5. Enter a connection name and description.
  6. Select the platform.
  7. Enter the provider-specific values described in the provider guide.
  8. Validate the credentials.
  9. Save the connection.

After you save the connection, select Sync agents to start synchronization. Manual synchronization is required.

Manage an existing connection

Select an existing connection to review:

  • Identify the platform provider.
  • Confirm the connected account, project, workspace, compartment, or region.
  • Review the last run date.
  • Review the latest synchronization status.
  • Confirm the total number of synchronized agents.
  • Review the synchronization results.
  • Investigate any synchronization errors.

Follow the relevant provider guide when you need to rotate credentials, change the source scope, revoke access, or remove the connection.