469,601 questions with Microsoft 365 and Office-related tags

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Installation file for Visio Professional 2016

Hi, I bought a licence for Visio Professional 2016 many years ago and had it installed on my old Win10 machine. I have the licence key and need to install it on my new Win11 machine. However, going though my account it seems to want to install via…

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-04-21T19:17:10.7166667+00:00
Antony Fudger 0 Reputation points
answered 2026-04-21T19:53:57.12+00:00
Jay Tr 11,300 Reputation points Microsoft External Staff Moderator
1 answer

Word Color Red and Highlight Yellow

Hello from Steve I would like to please have the below script Color Red and Highlight Yellow Sub Dollar_Colour_Red_Bold() Options.DefaultHighlightColorIndex = wdYellow With Selection.Find .ClearFormatting .Font.Size = 12 .Text =…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-21T19:41:00.22+00:00
SteveD 145 Reputation points
edited an answer 2026-04-21T19:42:44.58+00:00
SteveD 145 Reputation points
1 answer

What is the data format structure of office 365 click to run logs?

I need to be able to parse these in powershell, and they are not just CSV data. Where is the data format definition for these logs ?

Microsoft 365 and Office | Other
asked 2026-04-21T19:38:19.02+00:00
ErnieM_SDI 0 Reputation points
commented 2026-04-21T19:42:28.7766667+00:00
ErnieM_SDI 0 Reputation points
2 answers

Cannot Access

I am being invoiced and I have no access to the system. In admin no subscriptions, I am also paying monthly for live help and i cannot access. I have my tenant ID

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-21T16:52:34.26+00:00
T.J. Giordano 0 Reputation points
commented 2026-04-21T19:39:35.0666667+00:00
Kristen-L 12,180 Reputation points Microsoft External Staff Moderator
3 answers

Can not save excell files to pdf.

Can not save excel files to pdf. Can someone help me?

Microsoft 365 and Office | Excel | For business | Other
asked 2026-04-21T17:44:51.18+00:00
Rutileia Stoffel 0 Reputation points
edited an answer 2026-04-21T19:34:35.52+00:00
Bulldog 1,390 Reputation points
1 answer

Cannot Retrieve BitLocker Key | DESKTOP-G487N3E

Dear Microsoft Support Team, I am locked out of my device due to BitLocker. On startup, my PC shows the recovery screen: “Secure Boot policy has unexpectedly changed.” Recovery Key ID: D08576AC-8A0D-419D-8685-DC89AFD61C79 When I try to get the…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

166 questions
asked 2026-04-21T18:58:22.45+00:00
20PG003 0 Reputation points
answered 2026-04-21T19:34:17.15+00:00
EmilyS726 224.1K Reputation points Independent Advisor
2 answers

Logging into my school account

Hello, I have a microsoft account that I use for school at UFV. The name is [Moderator note: personal info removed]  When I attempt to login, it wants me to to verify a number via the microsoft authenticator app, which I have. I have the account added to…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-04-21T17:30:32.58+00:00
Silas 0 Reputation points
commented 2026-04-21T19:33:36.12+00:00
Chris Duong 8,300 Reputation points Microsoft External Staff Moderator
1 answer

I cant remember the pin number to log into my office 360 account

I can't remember the pin number i used to log into my office 360 account. It is a home account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-21T19:26:37.75+00:00
Jeffrey Lavendol 0 Reputation points
edited the question 2026-04-21T19:33:33.2733333+00:00
Clover-L 10 Reputation points Microsoft External Staff Moderator
1 answer

One drive access but do not have access to old email sign on.

Apparently, there is a one drive file for my old work email address. One drive is not syncing as I can no longer sign in with my old work email address.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-04-21T19:25:56.1133333+00:00
LMisch E 0 Reputation points
answered 2026-04-21T19:26:12.2166667+00:00
Q&A Assist
1 answer

I want my old renewal rate for Microsoft 365

I got a notice yesterday that my Microsoft 365 was expiring and did I want to renew at 69.99. I said no because I could not afford it. Then I realized I did in fact need it to run my programs, so I said go ahead and renew it. Now it's $99.99!!! Is…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-21T19:23:41.5733333+00:00
Thomas Lepperd 0 Reputation points
answered 2026-04-21T19:23:53.0166667+00:00
Q&A Assist
0 answers

Issue: Billing → Unrecognized charge

I am an administrator for multiple Microsoft 365 tenants. We are trying to trace a recurring credit‑card charge using amount, date, and last 4 digits. The charge does not appear in the known tenant invoices, and I need billing assistance to identify…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-17T21:37:15.32+00:00
Whitney Rosenberg 0 Reputation points
commented 2026-04-21T19:11:31.48+00:00
Ryan-N 12,100 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Computer was reset with home office preinstalled

Have an ASUS Vibobook 17. Had a problem contacted ASUS who said I needed to reset computer. I took it to repair shops to backup, reset, then reinstall all the programs. They said they couldn't reinstall Home Office because they didn't have a liscense or…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-20T21:44:43.3133333+00:00
Steve Anderson 20 Reputation points
accepted 2026-04-21T19:11:20.7833333+00:00
Steve Anderson 20 Reputation points
2 answers

Risk register permissions

Created a risk register and there is a manage access button next to the risk title for each of the risks with 3 dots. I can click on the 3 dots and go to manage access for each row of risk but for some reason when clicking on multiple risk the manage…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-04-21T18:09:50.15+00:00
Cogger, Jonathan JP 0 Reputation points
answered 2026-04-21T19:07:01.62+00:00
Jay Tr 11,300 Reputation points Microsoft External Staff Moderator
2 answers

Como obtengo mi invoice por suscripcion anual microsoft 365

He revisado mi cuenta y mis datos fiscales estan correctos. Revise mi historial de pago y solo me permite imprimir pedido de cada año, sin mis datos fiscales y sin los datos de una invoice normal, por lo que no encuentro por ningun lado, mi invoice. No…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-21T15:49:53.5566667+00:00
Mau Glez C 0 Reputation points
answered 2026-04-21T19:05:32.5233333+00:00
Mau Glez C 0 Reputation points
6 answers

Urgent my company admin acc failed to access and is not able to check any emaiil

Hi Microsoft team, I am not able to check any email and access my admin of company, As i i have setup multi factor for security, and i can't receover that when i am outside of china. So pls let me keep my pw and allow me to access again ! i need to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-20T17:57:42.86+00:00
NO 0 Reputation points
commented 2026-04-21T18:56:53.6+00:00
Ian-Ng 11,715 Reputation points Microsoft External Staff Moderator
7 answers

Newly Created .lnk File Types No Longer Syncing to OneDrive

The .lnk file types have always synced to personal OneDrive account associated with my Win 11 desktop when they were created. Starting one day ago newly created .lnk file types have stopped syncing. The new .lnk file Properties->Details tab displays…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-03T22:12:28.6066667+00:00
Ta Da 35 Reputation points
edited an answer 2026-04-21T18:56:22.39+00:00
FCosta 0 Reputation points
2 answers

Managingsharepoint file activity & restoring file versions

My account has been linked to creating/modifying sharepoint file. However I did not actively do it. Is there a way to manage file history? Were things deleted from a file that I need to get back?

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-04-20T20:53:47.74+00:00
Eisenberg, Jacob J 0 Reputation points
commented 2026-04-21T18:55:35.4233333+00:00
Ruby-N 10,610 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

I can't open my work account in the Microsoft Authenticator app.

I can't open my work account in the Microsoft Authenticator app. Ironically, when I try to open my account in the Authenticator app, it gives me a code and asks me to verify it in the Authenticator app (even though I haven't been able to open it). In…

Microsoft 365 and Office | SharePoint | For business | iOS
asked 2025-11-10T11:04:13.3+00:00
Hakan BOR 20 Reputation points
commented 2026-04-21T18:54:29.36+00:00
Henry Kage 0 Reputation points
1 answer

Microsoft 365 admin has no tenant and can't access account

Microsoft 365 admin has no tenant and can't access account that I pay for each month. It is a 365 business account that I can't get into due to no tenant.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-04-21T16:58:09.12+00:00
Jonathan Mayhorn 0 Reputation points
edited an answer 2026-04-21T18:54:27.5566667+00:00
Ruby-N 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Refund for 2nd Subscription

I have been charged twice for my subscription, Once in January and again in April. I would like the 2nd one refunded.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-21T18:53:51.71+00:00
Shannon Palmer 0 Reputation points
answered 2026-04-21T18:54:02.72+00:00
Q&A Assist