470,341 questions with Microsoft 365 and Office-related tags

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My subscription was canceled even thou I payed for an annual subscription

I payed for an annual subscription on the 27 of Feb. 2026 and after a month and a half on the 19th of April was canceled. What now?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-26T04:13:35.26+00:00
Cesar Raggio 0 Reputation points
answered 2026-04-26T04:52:01.6333333+00:00
Estrella721 36,535 Reputation points Independent Advisor
2 answers

Can't Decipher and Use Activation Key for Office 2021 Home and Student

I bought Office 2021 Home and Student 2 years ago, and long story short, I'm installing it only now. The scratch sticker covering the code was delaminating (presumably due to age), so instead of scratching it, I started peeling it instead. It was peeling…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-20T05:32:54.8433333+00:00
Gary P 0 Reputation points
edited a comment 2026-04-26T04:51:25.3533333+00:00
Gary P 0 Reputation points
2 answers

I cannot add new payment method

Hi, i want to make payment for my subscription for MS 365. But when i want to add new payment method, i was told i need to fill all the detail or try new card. I have tried several of my cards but all failed. Please help.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-26T04:04:39.3066667+00:00
MUHAMMAD IQBAL BIN MOHD ALI 0 Reputation points
answered 2026-04-26T04:40:02.5466667+00:00
Darhyl Amizola 39,260 Reputation points Independent Advisor
1 answer

Lost my product key 365

Lost my product key 365 After some trojan got in my tower I reloaded office but office wants my product key. I cannot find it after moving twice. How do I get back what I am paying for?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-26T04:33:23.96+00:00
Chester Hartwell 0 Reputation points
answered 2026-04-26T04:35:32.38+00:00
Q&A Assist
2 answers

To Do List in downloaded outlook app

I have downloaded the Outlook app to my Mac but I can't figure out where the "To Do" button is. Is that feature only available on the web based Outlook on 365 or can it be added to the Outlook App on my computer?

Microsoft 365 and Office | To Do | For home
asked 2026-04-25T16:52:06.1133333+00:00
John Swales 0 Reputation points
answered 2026-04-26T04:30:50.8433333+00:00
Yutaka_K_JP 1,660 Reputation points
4 answers One of the answers was accepted by the question author.

How to change hardcoded text in a LAMBDA formula into variables that a user can enter?

Hi, below is my table and a LAMBDA to turn the table into tabular layout. The formula works for the data shown. However, I want to change the hardcoded words "Product", "Year", "Quarter", "Sales" into variables…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-25T00:47:45.7733333+00:00
Mariner 140 Reputation points
commented 2026-04-26T04:30:12.35+00:00
IlirU 2,251 Reputation points Volunteer Moderator
2 answers

Unable to open or delete Notes in OneNote

Dear Microsoft I have a small number of notes stored in OneDrive that I cannot open or delete. The only options I have are open (which fails) or Share (which doesn't work either). I've re-installing but with no luck. I'd be grateful for your help or…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-04-25T17:46:55.2733333+00:00
Steve King 0 Reputation points
edited an answer 2026-04-26T04:25:14.8433333+00:00
Norah-L 5,450 Reputation points Microsoft External Staff Moderator
1 answer

Introduction subscription for 365. Refund the charge for renewal of 365; you charged my account before the expiration date

I got on to cancel the three month complimentary 365 account with the purchase of the two HP computers. Much to my chagrin you had already charged my account. I did enter the product code for the subscription purchased from COSTCO. Please refund the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-26T04:14:57.0033333+00:00
William Wall 0 Reputation points
answered 2026-04-26T04:15:10.5433333+00:00
Q&A Assist
1 answer

error 2605 login on MAC

Error code 2605 when trying to login to Outlook on a Mac computer

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-04-25T22:57:22.99+00:00
Richard Graves 0 Reputation points
answered 2026-04-26T04:12:10.6933333+00:00
Vergil-V 12,200 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Access Documentor

My Databases are not printing /displaying correctly when I use Database Documenter ex. Id Field in Design View shows a Long Integer in Documenter it shows as Byte, a field like Discard in Design View shows as Yes/No in Documenter it shows as Where. Has…

Microsoft 365 and Office | Access | For business | Other
asked 2026-04-26T01:29:45.6133333+00:00
John Fields 0 Reputation points
edited an answer 2026-04-26T04:03:22.4433333+00:00
Jade Ng 11,245 Reputation points Microsoft External Staff Moderator
2 answers

Undo/Redo don't Work in Microsoft Visio

Upon opening a blank Visio document and after adding/modifying an object, the Undo and Redo functions are greyed out and remain so. Product: Microdsoft Visio LTSC Professionnal 2021 Version 2508(build 19127.20622 Office) What's happening? How can I…

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-04-21T08:54:50.7133333+00:00
CHAVATTE Fabien 0 Reputation points
commented 2026-04-26T04:02:38.8133333+00:00
Julie Huynh 1,090 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Word How to loop

Hello from Steve How do I put in the below Script please Sub Scratched() Selection.Find.ClearFormatting With Selection.Find .Text = "Scratched" .Replacement.Text = "" .Forward = True .Wrap = wdFindStop …

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-26T03:36:44.3033333+00:00
SteveD 150 Reputation points
accepted 2026-04-26T03:52:17.2733333+00:00
SteveD 150 Reputation points
2 answers

Troubleshoot OneDrive sync problems - [REMOVED PII]

Hi would update of this request under Troubleshoot OneDrive sync problems - DoNotEdit:[REMOVED PII]. If my problems is fix and that get OneDrive under [REMOVED PII]@microsoft.com. my need to get access to my OneDrive.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-04-04T17:26:41.0333333+00:00
Becky lynch 0 Reputation points
edited a comment 2026-04-26T03:43:48.39+00:00
Norah-L 5,450 Reputation points Microsoft External Staff Moderator
0 answers

I cant find my product key for visio

I am a student at Purdue global. I can not find my product key for Visio.

Microsoft 365 and Office | Visio | For education | Windows
asked 2026-04-26T03:35:20.9366667+00:00
connor gammill 0 Reputation points
2 answers

excel keeps crashing when i try to save a file the screen goes grey

excel keeps crashing when i try to save a file the screen just goes grey and then i just need to close the program but file doesnt save

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-25T12:30:24.63+00:00
David Dye 0 Reputation points
answered 2026-04-26T03:35:13.2+00:00
Norah-L 5,450 Reputation points Microsoft External Staff Moderator
1 answer

Tenant admin locked out of MFA, cannot reach Microsoft support

I am the admin and owner of my M365 business standard account and I am locked out of my account on all my devices and cannot log back in as the Authenticator App and MFA is not working either and I cannot reach Microsoft support - LIVE Agent. The…

Microsoft 365 and Office | Access | For business | Other
asked 2026-04-26T03:29:51.19+00:00
Bomsi Billimoria 0 Reputation points
answered 2026-04-26T03:30:11.9266667+00:00
Q&A Assist
2 answers

Little Rd open circle in the top left of several cell. What do they mean

I have an Excel model where on a row several of the cells have a little red open circle on the top left. Actually it could be a little higher almost out of the cell. I think it might be a spurious comment that has garbage in it. I can't display it.…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-23T23:57:51.1933333+00:00
Brian Putt 0 Reputation points
commented 2026-04-26T03:27:33.1666667+00:00
Darren-Ng 9,470 Reputation points Microsoft External Staff Moderator
2 answers

Reaching Microsoft technical support for critical urgent issues when admin account is locked.

Why is it so difficult to reach Microsoft technical support to resolve urgent critical issues and how to get urgent support when you are the only administrator?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-25T17:40:24.0566667+00:00
Murthala 0 Reputation points
answered 2026-04-26T03:23:19.53+00:00
Julie Huynh 1,090 Reputation points Independent Advisor
6 answers One of the answers was accepted by the question author.

What's the best replacement for microsoft publisher?

I produce 60 page newsletters on publisher currently, what is the best replacement?

Microsoft 365 and Office | Publisher | For home
asked 2026-04-09T10:49:57.93+00:00
Audrey Turner 40 Reputation points
commented 2026-04-26T03:16:45.7566667+00:00
Norah-L 5,450 Reputation points Microsoft External Staff Moderator
1 answer

Please unblock my domain name tenant illustradigital.com (specifically [Moderator note: personal info removed] )

Hello Microsoft Support Team, I am writing to request the release of the domain tenant lock for illustradigital.com so that I may manage my email through GoDaddy. I recently purchased the domain and set up the email address [Moderator note: personal info…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-04-25T17:33:05.09+00:00
Drew Norman 0 Reputation points
edited the question 2026-04-26T03:12:19.67+00:00
Darren-Ng 9,470 Reputation points Microsoft External Staff Moderator