Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
483,058 questions with Microsoft 365 and Office-related tags
Purchase Classified as Gaming
Microsoft Auto Renewed my renewal Microsoft 365 Family on July 7. They however classified the purchase as "Gaming" and as a result I have been charged Additional Fees and taxes. How do I get Microsoft to classify the transaction correctly
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
I can't activate Office 2021 on my iMac - new issue - has run ok for 4 years
I have Office 2021 (Word version 16.66.1) on my iMac running MacOS 10.15.8 Catalina. I purchased this in 2022 and it is visable as a purchase on my Microsoft Account. I've been running it without any problem since 2022 . Occasionally it will ask for…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Please give back my microsoft account
this is all the info i got from trying all sort of thin, my account have been hacked, and microsoft say it they cannot do anything, and i like , what the **** come on microsoft its your system bro, just check a few things and it will done. pls bro, i…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Windows 365 Fails to add a new payment method
Hi I'm in Australia, and my Office 365 account will not allow me to update my payment method to a NAB credit card. Car details are correct, it keeps sating card details wrong, please check. I can add another card from a different bank and this is OK. …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Accidentally redeemed Office to wrong account
**Key removed** The key is the wrong email "@gmail.com". correct email "@kianjoocan.com.mm"
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How do i fix a "Don't lose your benefits" message being shown in error?
At the Microsoft website, my subscription is paid up into 2027 but when I go into MS Word I get a window that says "Don't lose your benefits. There is a billing issue . . . . " And then lets me click on a button "Update Payment"
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to open the microsoft word?
i can not open my microsoft word. what shall i do?
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Microsoft's apps run into errors
My Microsoft's apps that is power points, Microsoft word etc. are telling me it has run into errors, and I should repair what can I do
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I have completed the course yesterday i want to download the certificate for the same can you help me where to get the completed certification
I have completed the course yesterday i want to download the certificate for the same can you help me where to get the completed certification
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
MS Word 2016 for Mac no longer works
All of my documents are locked into this program. I can no longer edit them. I have a valid license for MS Word 2016 that I paid for 3 or 4 years ago from a third party and believed I owned the program forever. I bought a slightly outdated version…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Cannot save MS Office 2019 files.
I am running Microsoft Office 2019 Excel downloaded on my computer. When I open a workbook, make an entry and then try to save the file, I get an error message that says, "Errors were detected when trying to save the file." Then a message says…
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Outlook Mobile: After successful login verification, access was denied due to error code 53003
I logged in to verify my outlook account through authenticator, but it always showed that the login was successful, but I didn't have the permission to access. Error Code: 53003 Request Id: [Moderator note: personal info removed] Correlation Id:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to update an expired Mastercard
I am trying to update my credit card in my account. I have had access to MS 365 for around 3 years. The current card has expired. However, there is something preventing my new Mastercard from being accepted by your system. I have checked with my bank and…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Windows Office says My Product Key is in the wrong region.
Hello, Just got my Windows Office 21. Entered the Product key and said I was in the wrong region. Product Key (removed by moderator) Thomas Allen Harrison
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
How to save an existing Excel file after adding new data. I'm being asked to activate Microsoft 365. I have a fully paid up subscription.
How to save an existing Excel file after adding new data. I'm being asked to activate Microsoft 365. As at 19 June 2026 I have a fully paid up subscription.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Subscription Being Cancel
I have been receiving a message when opening Microsoft 365 Office that my subscription is being cancelled on July 15, 2026. I am signed in under [Moderator note: Personally Identifiable Information removed] and the message received in my last email…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Did not receive an activation code
I renewed my subscription to Microsoft 365 through my Amazon account. I did not receive an activation / product key code. How do I reinstate my subscription?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How can this happen
I use the Onedrive browser version but needed to open the App version as it is the only way to download files. I noticed that the Myfiles list did not match the files on my normal version. It has now automatically updated my browser version with an old…
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
MICROSOFT DEFENDER
DEAR SIRS, I am trying to clear 2 accounts out of my Microsoft Defender that are not useful anymore, I don't find the instructions in the app to do so, How do I proceed? The 2 accounts that I want to clear are Maximus and Access Computer Training. …
Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
How to enable macros on excel
How can I enable macros in my computer? While opening an excel document, sometimes am told to enable macros to be able to proceed.
Microsoft 365 and Office | Excel | For education | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.