469,131 questions with Microsoft 365 and Office-related tags

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SORRY SOMETHING WENT WRONG ERROR MESSAGE

Hi, I have a Mac Air, I have bought project, when I try to install it an error message appears stating something went wrong

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-04-18T08:32:53.48+00:00
Chris Harding 0 Reputation points
2 answers

Microsoft365 subscription

サブスクに登録した覚えがなく請求され引き落としされているのですが返金手続きお願いします 対応していただきたいです 覚えがないのに引き落としされているのが困っています

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-04-18T08:27:11.63+00:00
masa 0 Reputation points
answered 2026-04-18T08:32:03.3366667+00:00
simo-k 79,695 Reputation points Volunteer Moderator
2 answers

invoice just paid

Hi there i just paid a yearly fee for presonal 365 and would like to print out invoice

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-18T07:21:09.6833333+00:00
Mario Pastro 0 Reputation points
answered 2026-04-18T08:27:31.3033333+00:00
John Jefferson Doyon 65,565 Reputation points Independent Advisor
1 answer

word keep reloading

word keep getting an error so it reloading and in the history it keeps adding a new word does that make sense ? i removed all of my extension but it keeps doing the same as before btw i am using waterfox

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-18T08:11:13.7666667+00:00
romayssa 0 Reputation points
commented 2026-04-18T08:17:54.7566667+00:00
romayssa 0 Reputation points
2 answers

How can i add this (5176+7222)/(5.6) and automatic calculate ?

How can i add this (5176+7222)/(5.6) and automatic calculate ? Currently i do it . It dont appear. I wondering is there a bug on this? Hope someone can help?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-18T06:30:05.8533333+00:00
tommychew 0 Reputation points
answered 2026-04-18T08:00:15.2766667+00:00
Liora D 14,050 Reputation points Microsoft External Staff Moderator
0 answers

How to recover my account that has been compromised

Account was hacked, Microsoft which is also linked to my Xbox account, Microsoft just don't assist at all, poor service and no assisting the clients!!!!

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-18T07:58:46.0133333+00:00
Tiaan Venter 0 Reputation points
1 answer One of the answers was accepted by the question author.

Cannot restore from One Drive Recycle Bin

As I type this I am about 5 hours in on trying to restore ONE jpg file from Recycle Bin. I have about 100 files I want to restore .

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-04-17T02:17:40.8+00:00
PTS Group 0 Reputation points
commented 2026-04-18T07:51:53.4033333+00:00
Xavier-D 7,015 Reputation points Microsoft External Staff Moderator
1 answer

Excel corrupted file

I had a corrupted excel file happen after windows 11 automatically update at midnight time without I know/ consciousness after that it happen blue screen cannot be recover. Now I already recover the window 11 OS but the excel still corrupted when using…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-18T07:47:45.6866667+00:00
jun kit 0 Reputation points
answered 2026-04-18T07:47:59.9833333+00:00
Q&A Assist
2 answers

Error 40901 When Creating Developer Account

Would I be able to get assistance from someone at Microsoft regarding this error I'm getting when trying to create a Developer account? We can't continue with the signup process for the following reason: Your phone number is already associated with…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-04-18T02:09:13.21+00:00
Michael Arufe 0 Reputation points
answered 2026-04-18T07:35:26.0066667+00:00
Gabriel-N 15,810 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to save a Word file as PDF

When I work on my Macintosh in Word and save the file in a PDF format the file size decreases from 42.8 MB to 41.4 MB. When my associate does the same on his Windows computer starting with the same 42.8 MB Word file the. PDF is 7.4 MB. The files are of…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-04-18T07:26:00.6466667+00:00
William Acree 0 Reputation points
accepted 2026-04-18T07:31:55.7666667+00:00
William Acree 0 Reputation points
2 answers

SharePoint Designer shows the error: The server could not complete your request.

We've got server-side error in SharePoint Server when attempting to access Page Layouts WelcomeLinks.aspx from SharePoint Designer. When clicking or opening a page layout, SharePoint Designer shows the error: The server could not complete your…

Microsoft 365 and Office | SharePoint Server | For business
asked 2026-04-18T06:27:59.3266667+00:00
Cemil Chamma 0 Reputation points
answered 2026-04-18T07:27:29.89+00:00
Darren-Ng 9,270 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft not working on android

Microsoft is not working on android Outlook says it's optimizing database, word is fetching files, power point & excel are blank, cleared cached on all apps & uninstalled & reinstalled so I don't what is happening

Microsoft 365 and Office | Other
asked 2026-04-17T22:32:30.6233333+00:00
Gutierrez Joel (US Stores) 0 Reputation points
answered 2026-04-18T06:55:42.67+00:00
Jayden-P 19,295 Reputation points Microsoft External Staff Moderator
1 answer

bagaimana cara membuka blokir aplikasi excel

saya tidak bisa membuka aplikasi excel dan harus di perbaiki tetapi tidak pernah diperbaiki dan saat dicek katanya sudah diblokir padahal saya tidak pernah memakai aplikasi excel pada laptop

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-04-18T01:11:46.08+00:00
ayu kristina 0 Reputation points
edited an answer 2026-04-18T06:33:58.5166667+00:00
Xavier-D 7,015 Reputation points Microsoft External Staff Moderator
2 answers

Access Calculation in query issue

In Query 'Carpet Purchases Date Calculations' Field: Final Due Date I want the calculation to pick up the answer from field 'Invoice Date Used for Calc Actual or Est' + Supplier Terms. Supplier Terms are found in the Table 'Supplier Information'.…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-04-17T20:45:18.06+00:00
Jennet Knuckey 0 Reputation points
commented 2026-04-18T06:31:47.4833333+00:00
Duane Hookom 26,810 Reputation points Volunteer Moderator
2 answers

The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: [Moderator note: personal info removed]

Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-04-18T02:38:20.000Z DPTI: [Moderator note: personal info removed] Message: The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: [Moderator note: personal info…

Microsoft 365 and Office | Other
asked 2026-04-18T02:51:10.4533333+00:00
S Manikantan 0 Reputation points
edited the question 2026-04-18T06:23:44.0866667+00:00
Michelle-N 14,890 Reputation points Microsoft External Staff Moderator
1 answer

Slow paste and save time in MS Word

I have a problem with pasting content to and saving MS Word documents. Before I was able to copy content from one word document and paste it to another word document instantly. Now it takes more than 15 seconds to paste the content, sometimes around 30…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-12T13:14:44.4966667+00:00
Vivek 40 Reputation points
edited a comment 2026-04-18T06:19:15.7266667+00:00
Vivek 40 Reputation points
2 answers

Stock images will not display in either powerpoint or word -blank box and no error message

I am suddenly unable to access stock images to insert in eithe power point or word. I have had no issues doing this previously. I have tried all of the troubleshooting methods suggested below with no success. I'm using windows 10 and have the extended…

Microsoft 365 and Office | PowerPoint | For education | Windows
asked 2026-04-16T02:43:59.06+00:00
Carmel 0 Reputation points
commented 2026-04-18T06:17:08.51+00:00
Darren-Ng 9,270 Reputation points Microsoft External Staff Moderator
2 answers

Unknown account charging my card

Hi, I am a little beyond frustrated. I have a had a charge for Microsoft 365 Business monthly for the last 5 months yet I am not able to locate the account. I may have signed up for a free trial and I got an email that my subscription was renewed. …

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-16T01:11:47.6266667+00:00
Jason Hulbert 0 Reputation points
commented 2026-04-18T06:16:08.0033333+00:00
Darren-Ng 9,270 Reputation points Microsoft External Staff Moderator
3 answers

Need help to upgrade Office 2021

Im currently using M365 solution, all good by my office package still stuck in 2021 version, how to update ? FYI: My license included in student email, so do I need to contact to my administrator? Or I can do it myself

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-04-18T05:31:32.24+00:00
Arjun Sharma 0 Reputation points
answered 2026-04-18T06:12:42.24+00:00
henry jame 0 Reputation points
3 answers

Colors do not save when I try to Customize Colors in Master Slides

I am trying to make new Master Slides for my using Powerpoint on a Mac (everything is the most update-to-date version) and I can't get colors to stick when I select Customize Colors and try to set them up with the correct branding. This one is just an…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-02-12T15:54:24.5866667+00:00
Elissa Macarin 0 Reputation points
answered 2026-04-18T06:09:47.0166667+00:00
henry jame 0 Reputation points