462,353 questions with Microsoft 365 and Office-related tags

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2 answers

How do I update office 2021

I don't now how to update office2021 ; manual or automatic update?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-06T13:14:34.94+00:00
Jacky Vader 0 Reputation points
edited an answer 2026-03-06T19:52:42.03+00:00
Katerina-N 6,745 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Sharepoint online i365 inconsistent searches for users which don't have owners rights

Hello, for any user which don't have site owner rights the search is not consistent. Symptoms: if a search text is something like this: *contenttype:folder title:7709 **it produces initial search result below but as soon as user hits "enter"…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-06T04:25:49.6133333+00:00
Al2020s 0 Reputation points
accepted 2026-03-06T19:52:32.49+00:00
Al2020s 0 Reputation points
2 answers

Times New Roman Font messed up

I am working on a manuscript and the Times New Roman font has gone whacky, particularly in italicized text which shows up very faint. I called the support number and got no help. I have an older laptop synchronized with this one and it shows up fine.…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-03-05T15:42:08.1033333+00:00
Brce Davis 0 Reputation points
commented 2026-03-06T19:47:25.66+00:00
Ryan-N 10,875 Reputation points Microsoft External Staff Moderator
1 answer

Stuck in verification loop

I’m trying to sign in to my Microsoft developer account, but I have a problem that it always asks me for verification through my phone number and I think it’s not available in my country so I’m stuck in this step and I can’t login to my account. I tried…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-06T19:40:27.9066667+00:00
Dalia Gamal 0 Reputation points
edited the question 2026-03-06T19:47:00.56+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
2 answers

Need old documents back

I just recently has a new computer installed at work for my office computer. I use Word a lot and i have several documents that were saved to my account on my old computer. i need these documents but when i sign into word they are not there. How do i get…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-05T18:37:48.3+00:00
Marie Andrews 0 Reputation points
commented 2026-03-06T19:46:16.24+00:00
Ryan-N 10,875 Reputation points Microsoft External Staff Moderator
2 answers

Logged out of all my accounts and stuck in an Authentication loop

I am experiencing an issue with my Microsoft 365 account. While installing Microsoft 365 on my laptop and mobile device, I was prompted to set up the Microsoft Authenticator app. I downloaded the app and attempted to register my account; however, the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-06T17:38:12.11+00:00
Mayowa Aj 0 Reputation points
commented 2026-03-06T19:45:38.8466667+00:00
Dalia Gamal 0 Reputation points
1 answer

how to delete all pics on onedrive and make sure it doesnt delete them from my samsung?

i didnt even know onedrive was saving my pictures, all of them are under "my files" in different folders. i dont want to use onedrive at all, i just want them gone from there. when i want to delete an album it says "Deleting this folder…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-06T19:40:08.4966667+00:00
Kalina D 0 Reputation points
answered 2026-03-06T19:40:25.49+00:00
Q&A Assist
3 answers One of the answers was accepted by the question author.

Immediate MFA Reset & Subscription Renewal Require

I am the only Global Admin for my Microsoft 365 tenant. My iPhone with Microsoft Authenticator was lost and now I cannot access my account because MFA approval is sent to the old device. I need to reset MFA to access my admin account and renew my…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-06T18:49:34.0233333+00:00
amr khater 20 Reputation points
accepted 2026-03-06T19:39:17.68+00:00
amr khater 20 Reputation points
2 answers

Account Recovery

My personal Microsoft account was hacked. The person made purchases using my linked payment methods and changed the email address etc. on the account. I went through the account verification and recovery steps two and a half weeks ago, was given…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-05T17:32:03.9866667+00:00
Daniel H 0 Reputation points
answered 2026-03-06T19:35:16.49+00:00
Darhyl Amizola 33,890 Reputation points Independent Advisor
2 answers

Microsoft 365 - Excel. Cannot sort data or edit cells...Works fine in Libraoffice

Seriously, Microsoft office 365 is just a painful piece of software. What used to be the go to is now bogged down in permissions, controls and a complete failure around usability. I cannot sort data or edit cell types in excel (Experienced user). I gave…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-03-06T02:03:31.84+00:00
Craig Young 0 Reputation points
answered 2026-03-06T19:34:39.2366667+00:00
Bob Jones AKA CyberTaz MVP 433.1K Reputation points
2 answers

Crashing Applications

Installed Home Office 2024 on my MacAir. No error messages. Product keeps crashing.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-06T13:34:50.25+00:00
Carol Rosenthal 0 Reputation points
edited an answer 2026-03-06T19:33:56.1133333+00:00
Katerina-N 6,745 Reputation points Microsoft External Staff Moderator
2 answers

'Microsoft Office has identified a potential security concern'

A colleague is having an issue while exporting a task list from SharePoint Online to Microsoft Excel. This is a weekly process, performed multiple times without issue. Today, they were confronted with this series of messages. 'Microsoft Office has…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-03-06T16:55:19.5066667+00:00
Fred 0 Reputation points
answered 2026-03-06T19:32:24.94+00:00
Hendrix-C 12,030 Reputation points Microsoft External Staff Moderator
3 answers

Upgraded Microsoft 365 to get 6TB of one drive storage. Didnt work.

I did the upgrade to get 6TB. I got an error saying my purchase was successful but the upgrade couldnt be implimented or something. Can I PLEASE talk to someone. How do I get in touch with anybody real?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-06T15:14:56.4533333+00:00
juan deleon 0 Reputation points
commented 2026-03-06T19:29:34.9933333+00:00
EmilyS726 211K Reputation points Independent Advisor
1 answer

What is the best way to share different power bi reports with specific users from a central location.

I have created multiple Power Bi reports tailored to different departments. I want to share these with the relevant people from a central location eg a link in a sharepoint. But only those with the correct permissions can open the reports they are given…

Microsoft 365 and Office | SharePoint | For education | Windows
asked 2026-03-06T18:11:51.11+00:00
Whitehead, Lisa 0 Reputation points
answered 2026-03-06T19:25:59.9033333+00:00
Marcin Policht 81,630 Reputation points MVP Volunteer Moderator
2 answers

¿como puedo arreglar word?

cómo puedo abrir el word y todos los demás? por q me sale que la aplicación encontró un problema .

Microsoft 365 and Office | Word | Other | Windows
asked 2026-03-06T18:05:03.15+00:00
Kiara Gaela Choquehuanca Moreno 0 Reputation points
answered 2026-03-06T19:24:34.4866667+00:00
John Oliver 11,595 Reputation points Independent Advisor
0 answers

Add Microsoft Business Premium to new user computer

i have added a new user and need to add the Microsoft to his pc He has dowloaded the apps but he already had another account that is expiring

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-06T19:22:26.7+00:00
Laura Brittain 0 Reputation points
1 answer

How to sign a Business Associate Agreement and add encryption

We are trying to add encryption to our business email to receive Protected Health Information.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-06T17:05:17.73+00:00
Unfiltered Aesthetics Co 0 Reputation points
edited a comment 2026-03-06T19:22:12.03+00:00
Kristen-L 10,410 Reputation points Microsoft External Staff Moderator
2 answers

Office won't install and is stuck on 'check error' ..even with update installed

I purchased a one time download of office 2024 but it won't complete the installation because it can't do updates on my older programs, for example, I'm getting check error messages for excel installed 12.3 even though the update excel 16.78 just…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-06T05:59:52.38+00:00
Laura 0 Reputation points
commented 2026-03-06T19:19:07.0266667+00:00
Bob Jones AKA CyberTaz MVP 433.1K Reputation points
2 answers

I purchased Microsoft Home for my new computer and it won't let me use Word, Excel, or Powerpoint

I purchased Microsoft Home for my new computer and it won't let me use Word, Excel, or Powerpoint. what should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-11-08T23:16:59.7333333+00:00
Frank Teat 5 Reputation points
commented 2026-03-06T19:16:28.2966667+00:00
Charlene Donaghy 0 Reputation points
2 answers

remove 24 licences from th subscription

Microsoft charged me today over $300 for 25 licences in my subscription but i need only one for $11. How can i cahnge it and get refund from them?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-06T18:42:12.6366667+00:00
Ewelina Welna 0 Reputation points
answered 2026-03-06T19:15:10.26+00:00
Vy Nguyen 9,370 Reputation points Microsoft External Staff Moderator