483,064 questions with Microsoft 365 and Office-related tags

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my word document keeps stoppinig.

word keeps running into an error and keeps stopping. kindly suggest

Microsoft 365 and Office | Other
asked 2026-07-20T06:03:48.1+00:00
Nivedita Priyadarshni 0 Reputation points
1 answer

365 is prompting renewal payment but it has been paid

when i login in to 365 I am prompted to renew my account before i lose all my info. However, I made the payment on 7.17.2026 and it cleared my bank account on 7.19.2026. How do I resolve this?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-07-20T05:28:26.8833333+00:00
justin hardee 0 Reputation points
answered 2026-07-20T06:00:05.1033333+00:00
DaveM121 905.3K Reputation points Independent Advisor
1 answer

Excel calculation function lags the worksheet

I have a file which is about 500kb in size, not too big, and whenever it's doing auto calculation, the worksheet becomes unresponsive. I have to turn it to manual to make it work. I have cleared office cache and re-installed office but the issue…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-17T09:17:20.92+00:00
LLS 0 Reputation points
commented 2026-07-20T05:59:32.9466667+00:00
LLS 0 Reputation points
0 answers

Unable to Connect to Live Chat

Super frustrated. cant get any live support. No phone number to call. no live chat to connect to

Microsoft 365 and Office | Other
asked 2026-07-20T05:57:18.3733333+00:00
Paul Sands 0 Reputation points
3 answers One of the answers was accepted by the question author.

Cannot save MS Office 2019 files.

I am running Microsoft Office 2019 Excel downloaded on my computer. When I open a workbook, make an entry and then try to save the file, I get an error message that says, "Errors were detected when trying to save the file." Then a message says…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-08T06:00:22.2966667+00:00
Barrett Kalellis 65 Reputation points
answered 2026-07-20T05:57:00.92+00:00
Barrett Kalellis 65 Reputation points
1 answer

Copilot limits

If I open Copilot from within Word or Excel, I get an error saying I'm out of units or credits. However, if I open Copilot from outside OFFICE I don't get that error and can use Copilot as much as I need.

Microsoft 365 and Office | Development | Other
asked 2026-07-19T22:06:10.0066667+00:00
Wayne La Borde 40 Reputation points
edited the question 2026-07-20T05:56:18.02+00:00
Teddie-D 19,360 Reputation points Microsoft External Staff Moderator
2 answers

How to fix the missing hyperlink/link that i originally put in the words document?

Why did my hyperlink/link show the different pages of the word document? at the first time it will show the correct pages that i want but after closed the document and open it back again the link not show at the correct place that i put. how to fix this?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-07-16T00:37:44.1333333+00:00
Aisyah Idzahan 0 Reputation points
commented 2026-07-20T05:55:26.4533333+00:00
Aisyah Idzahan 0 Reputation points
5 answers

Microsoft Excel

I have bought a new Apple Neo and have installed Microsoft 365. I cannot edit my Excel worksheets

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-07-19T10:48:53.8766667+00:00
Christopher Moor 0 Reputation points
commented 2026-07-20T05:52:23.4433333+00:00
DaveM121 905.3K Reputation points Independent Advisor
1 answer

What is this error code:

Correlation Id: 5c461922-1686-ef4b-ae6e-5caa2aad98b7 Timestamp: 2026-07-20T05:29:21.000Z DPTI: 65628ffe7aa80642f5e79d9383451fdc25272f675f332153bf7eca5aae20ca87 Message: Access denied for the resource. Tag: 9hehw Code: 0

Microsoft 365 and Office | Other
asked 2026-07-20T05:31:00.87+00:00
NPF 0 Reputation points
answered 2026-07-20T05:36:12.7566667+00:00
BryceSor 5,345 Reputation points Volunteer Moderator
2 answers

Purchase Classified as Gaming

Microsoft Auto Renewed my renewal Microsoft 365 Family on July 7. They however classified the purchase as "Gaming" and as a result I have been charged Additional Fees and taxes. How do I get Microsoft to classify the transaction correctly

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-20T04:47:52.3033333+00:00
Anil Misra 0 Reputation points
answered 2026-07-20T05:36:10.62+00:00
Christine Luna 26,285 Reputation points Independent Advisor
1 answer

Removing multifactor authentication (MFA) !

Dear Microsoft Support Team, I'm having trouble logging into my account at https://admin.microsoft.com during MFA authentication because the phone with the Microsoft Authenticator app installed is lost, and I need help removing multi-factor…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-20T04:32:08.7+00:00
Nhat Nguyen 0 Reputation points
edited the question 2026-07-20T05:35:22.98+00:00
Jade Ng 13,735 Reputation points Microsoft External Staff Moderator
1 answer

I can't activate Office 2021 on my iMac - new issue - has run ok for 4 years

I have Office 2021 (Word version 16.66.1) on my iMac running MacOS 10.15.8 Catalina. I purchased this in 2022 and it is visable as a purchase on my Microsoft Account. I've been running it without any problem since 2022 . Occasionally it will ask for…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-19T11:07:15.7933333+00:00
John White 0 Reputation points
commented 2026-07-20T05:23:24.2633333+00:00
DaveM121 905.3K Reputation points Independent Advisor
1 answer

Please give back my microsoft account

this is all the info i got from trying all sort of thin, my account have been hacked, and microsoft say it they cannot do anything, and i like , what the **** come on microsoft its your system bro, just check a few things and it will done. pls bro, i…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-20T05:06:15.5333333+00:00
Cid DD 0 Reputation points
commented 2026-07-20T05:23:01.8133333+00:00
Cid DD 0 Reputation points
0 answers

Windows 365 Fails to add a new payment method

Hi I'm in Australia, and my Office 365 account will not allow me to update my payment method to a NAB credit card. Car details are correct, it keeps sating card details wrong, please check. I can add another card from a different bank and this is OK. …

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-20T05:22:16.39+00:00
IT Support 0 Reputation points
2 answers

Accidentally redeemed Office to wrong account

**Key removed** The key is the wrong email "@gmail.com". correct email "@kianjoocan.com.mm"

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-20T02:41:27.71+00:00
Aye Min Aung 0 Reputation points
edited the question 2026-07-20T05:19:43.6133333+00:00
_AW_ 68,476 Reputation points Volunteer Moderator
2 answers

How do i fix a "Don't lose your benefits" message being shown in error?

At the Microsoft website, my subscription is paid up into 2027 but when I go into MS Word I get a window that says "Don't lose your benefits. There is a billing issue . . . . " And then lets me click on a button "Update Payment"

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-27T18:10:22.4566667+00:00
Craig 0 Reputation points
commented 2026-07-20T05:17:04.8866667+00:00
Daria Ponomarenko 0 Reputation points
2 answers

how to open the microsoft word?

i can not open my microsoft word. what shall i do?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-07-20T01:47:49.7633333+00:00
Mhegan Tabao 0 Reputation points
edited an answer 2026-07-20T05:13:52.6933333+00:00
Senthil kumar 1,720 Reputation points
1 answer

Microsoft's apps run into errors

My Microsoft's apps that is power points, Microsoft word etc. are telling me it has run into errors, and I should repair what can I do

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-20T04:31:02.6066667+00:00
Rhoda King Marshall 0 Reputation points
answered 2026-07-20T05:07:03.61+00:00
EmilyS726 249.3K Reputation points Independent Advisor
0 answers

MS Word 2016 for Mac no longer works

All of my documents are locked into this program. I can no longer edit them. I have a valid license for MS Word 2016 that I paid for 3 or 4 years ago from a third party and believed I owned the program forever. I bought a slightly outdated version…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-20T05:00:12+00:00
dm 0 Reputation points
1 answer

Outlook Mobile: After successful login verification, access was denied due to error code 53003

I logged in to verify my outlook account through authenticator, but it always showed that the login was successful, but I didn't have the permission to access. Error Code: 53003 Request Id: [Moderator note: personal info removed] Correlation Id:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-19T04:32:04.17+00:00
曾晓丹 0 Reputation points
commented 2026-07-20T04:46:24.37+00:00
曾晓丹 0 Reputation points