462,334 questions with Microsoft 365 and Office-related tags

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Logged out of all my accounts and stuck in an Authentication loop

I am experiencing an issue with my Microsoft 365 account. While installing Microsoft 365 on my laptop and mobile device, I was prompted to set up the Microsoft Authenticator app. I downloaded the app and attempted to register my account; however, the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-06T17:38:12.11+00:00
Mayowa Aj 0 Reputation points
edited the question 2026-03-06T17:40:44.8266667+00:00
Clover-L 5 Reputation points Microsoft External Staff Moderator
1 answer

Re Share MS365 with a family member

I shared Microsoft365 with my brother a couple years ago. He just had Windows re-installed on his PC and no longer has Word. How can he download and install it?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-06T17:03:59.6166667+00:00
Jeff Hague 0 Reputation points
answered 2026-03-06T17:39:40.7+00:00
EmilyS726 211K Reputation points Independent Advisor
3 answers

Upgraded Microsoft 365 to get 6TB of one drive storage. Didnt work.

I did the upgrade to get 6TB. I got an error saying my purchase was successful but the upgrade couldnt be implimented or something. Can I PLEASE talk to someone. How do I get in touch with anybody real?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-06T15:14:56.4533333+00:00
juan deleon 0 Reputation points
edited an answer 2026-03-06T17:38:54.24+00:00
EmilyS726 211K Reputation points Independent Advisor
4 answers

I am unable to edit my text when i insert a text box onto an image using Microsoft designer.

when i add a text on microsft designer, the text would only add at the end of the text box. for example 'click to enter textabcdef', the text just adds at the end and if i try to delete it, the whole text box disappears. any suggestions? i attempted…

Microsoft 365 and Office | Other
asked 2026-03-04T23:04:40.14+00:00
Sagawai Black 30 Reputation points
commented 2026-03-06T17:35:19.17+00:00
Kenny Iy 0 Reputation points
0 answers

Current update of Microsoft Designer really gets me on my nerve

I don't know whether this happens to all Mc Designer users or not, but I'm experiencing some bugs. For example, when I try to add text, the text can't be replaced even though I've highlighted it. When I press backspace, instead of deleting the letters I…

Microsoft 365 and Office | Other
asked 2026-03-05T05:09:12.7166667+00:00
Vincent Wong 50 Reputation points
commented 2026-03-06T17:34:23.5966667+00:00
Kenny Iy 0 Reputation points
3 answers

Dynamic arrays in excel

Hi, In an excel file I have a sheet with a few rows of data. In a separate sheet I have a row for each row of data, such row includes numerous columns with complex formulas and calculations. I am trying to make the number of rows in the calculation sheet…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-03-04T07:58:10.8066667+00:00
David Netser 0 Reputation points
commented 2026-03-06T17:32:18.7666667+00:00
Jess-Q 8,210 Reputation points Microsoft External Staff Moderator
2 answers

Word app is locked

Word 16.78.3 will not create a new file, or write to an existing file.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-06T15:40:26.77+00:00
Jim Calleran 0 Reputation points
answered 2026-03-06T17:30:03.1666667+00:00
John Korchok 230.1K Reputation points Volunteer Moderator
1 answer

How to Change OneDrive View-Only Links Back to Reading View by Default?

 I've been sharing docs on my organizations website using View-Only links. It's been great because it always opened in Reading View by default and has all these accessibility features and looks clean like the desktop view, because for whatever reason…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-06T17:29:11.79+00:00
Pete 0 Reputation points
answered 2026-03-06T17:29:25.2566667+00:00
Q&A Assist
1 answer

Guest users from external tenant cannot access SharePoint site after successful authentication

We are experiencing an access issue affecting some guest users coming from an external Microsoft Entra ID tenant. Users are able to authenticate successfully with their home tenant, but immediately after login the access to the SharePoint Online site…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-03-06T14:29:09.4933333+00:00
Edoardo Gruppi 0 Reputation points
answered 2026-03-06T17:28:09.77+00:00
Ruby-N 8,250 Reputation points Microsoft External Staff Moderator
1 answer

Does running an OEM Recovery Tool automatically transfer a claimed bundled Office license to a new Microsoft Account?

Hi Microsoft Engineering team and experts, I am an IT technician at a very large, well-established, and highly reputable computer and hardware retail chain with numerous stores all across Vietnam. My job gives me the opportunity to attend various…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-06T17:24:50.39+00:00
Sang Lê 0 Reputation points
answered 2026-03-06T17:25:16.56+00:00
Q&A Assist
2 answers

Problems with my accounts

Hello Microsoft team, I am writing because, due to organizational changes in the IT department, the head of the department was dismissed. As a result of this change, their account was disabled for security reasons. This caused the administrator account…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-05T15:09:48.16+00:00
Ivan Cubilla 0 Reputation points
commented 2026-03-06T17:22:30.9966667+00:00
Lia V 4,910 Reputation points Microsoft External Staff Moderator
1 answer

How to schedule the refresh of the User Metrics Report on Power BI?

We are using User Metrics Report on Power BI to track report performance and user activities, it provides comprehensive information. However, the current metric report only refreshes by Power BI, and we don't have control over the scheduling. Even we…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-06T17:20:08.86+00:00
Renjie Liu 0 Reputation points
answered 2026-03-06T17:20:25.2933333+00:00
Q&A Assist
1 answer

Squarespace told me to contact concerning my business email

Over two years ago, I set up a website using Squarespace - [Moderator note: personal info removed], with the URL higher-leading.com. I have not used the site for over 18 months, due to taking another job. I am seeking to reactivate the email associated…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-05T01:03:58.7433333+00:00
Craig Luzinski 0 Reputation points
commented 2026-03-06T17:18:23.1033333+00:00
Craig Luzinski 0 Reputation points
2 answers

TeamsConferene with participants by telephone

Wie kann ich telefonisch an einem TeamsCall teilnehmen, wenn in der Einladung keine Telefonnummer genannt ist

Microsoft 365 and Office | To Do | Other
asked 2026-03-06T16:41:22.9233333+00:00
Jost Arnsperger 0 Reputation points
answered 2026-03-06T17:17:30.64+00:00
EmilyS726 211K Reputation points Independent Advisor
1 answer

Can I change the refresh time of the Usage Metrics Report in Power BI? Set the refresh time to 2am?

Can I change the refresh time of the Usage Metrics Report in Power BI? Set the refresh time to 2am? How to set it?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2025-07-16T02:51:07.4666667+00:00
Wenting ZHANG (EXT) 0 Reputation points
commented 2026-03-06T17:13:12.55+00:00
Renjie Liu 0 Reputation points
1 answer

Subscription Issue

I signed up for a free 1 month subscription, however it charged me 99.99, I cancelled the subscription after the payment can I get my money back

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-03-06T17:12:15.7366667+00:00
Elle Jones 0 Reputation points
answered 2026-03-06T17:12:30.34+00:00
Q&A Assist
0 answers

doğrulamama

öğrenci olduğumu doğrulayamıyorum erişim yok diyor

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-03-06T16:23:40.3933333+00:00
Hande nur Kenar 0 Reputation points
commented 2026-03-06T17:12:07.3133333+00:00
Chris Duong 7,035 Reputation points Microsoft External Staff Moderator
2 answers

To the Account manager for billing: [Moderator note: personal info removed]- can he /she kindly contact me on [Moderator note: personal info removed] @onyxcapitalgroup.com? Kind regards

How to change the sold to billing information please?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-06T08:29:15.3966667+00:00
Ka Chun Wong 0 Reputation points
commented 2026-03-06T17:11:13.52+00:00
Jess-Q 8,210 Reputation points Microsoft External Staff Moderator
3 answers

files still appear in 'my files' after I've moved them

There is a long list of documents appearing in 'my files' after I've moved them, meaning they have not been put in the correct folders. This is very confusing and makes it hard to be organised. These files also include confidential information which I…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-03-05T11:28:05.92+00:00
Rabhya Dewshi 0 Reputation points
commented 2026-03-06T17:10:58.83+00:00
Katerina-N 6,745 Reputation points Microsoft External Staff Moderator
1 answer

Why is my account not accepting any cards

so I've tried to add my card so many times I made sure every detail was correct from region to address book,names,numbers,expiry date everything but I still cant add my cards to my account and I have no idea why.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-06T17:10:43.71+00:00
its qusa 0 Reputation points
answered 2026-03-06T17:10:57.96+00:00
Q&A Assist