449,523 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
1 answer

One drive subscription expired over a year ago, are all my pictures completely deleted?

My husband passed away in June 2023. I just realized for the majority of our marraige, we stored all photos in his personal one drive. He shared those folders to mine so I can access them but now there's a lot less to look at when I look at my shared…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-06T14:39:35.6666667+00:00
Lyla Maiello 0 Reputation points
answered 2026-01-06T15:15:06.34+00:00
DaveM121 824.1K Reputation points Independent Advisor
1 answer

In SharePoint, "Open link in a new tab" sometimes doesn't work with Link web part

I'm building internal company SharePoint pages and find that when I use the Link web part and select "Open link in a new tab," it sometimes works and sometimes doesn't. For example, we have 15 SharePoint pages with an org chart pdf linked on…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-01-06T15:05:36.0833333+00:00
CK1104 0 Reputation points
commented 2026-01-06T15:14:44.57+00:00
CK1104 0 Reputation points
2 answers

How to delete this black screen from my Excel?

I don`t know why, but when I sometimes use my Excel, this kind of screen appears and I don``t know how to delete it

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-01-06T08:17:32.3466667+00:00
Dmytro Solomko 0 Reputation points
edited the question 2026-01-06T15:14:39.45+00:00
Demi-N 10,000 Reputation points Microsoft External Staff Moderator
1 answer

Delete one of my microsoft accounts

I have 2 microsoft accounts which have different emails, account 1 has office 365 subscription and log in from a non microsoft email. account 2 does not have any subscriptions and log in is from an outlook email If i cancel account 2 will it delete my…

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-01-06T15:14:07.1033333+00:00
Russ Atkin 0 Reputation points
answered 2026-01-06T15:14:14.9233333+00:00
Q&A Assist
0 answers

excel error you are not signed in to office with an account that has permission to open this workbook. you may sign in a new account into office that has permission or request permission from the content owner.

I have tried all these steps to fix the issue and still not able to help the end user get into the file. I have found a work around but only with the web version. Any help would be greatly appreciated. Quick Fixes (Try these first) Verify Account: In…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-01-06T15:13:35.28+00:00
Xiong, Chong [External/TBD] 0 Reputation points
answered 2026-01-06T15:13:50.5866667+00:00
Q&A Assist
0 answers

Excel Stocks DATA updates

Hi, I want to get more information from Excel - > DATA - > STOCKS . This feature does not seem to have been updated for a few years. It cannot do a simple lookup on the FTSE100 (UK market) Index price like it can for other stocks. This is my main…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-01-06T15:13:41.94+00:00
Sanjay 0 Reputation points
1 answer

How do I update a Calendar template that is showing 2025 to reflect 2026

When I open up the calendar templates in microsoft word, it defaults to year 2025. How do I get it updated so the entire calendar reflects 2026?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-01-06T14:59:02.46+00:00
Mark Flores 0 Reputation points
answered 2026-01-06T15:10:57.63+00:00
Marcin Policht 70,875 Reputation points MVP Volunteer Moderator
2 answers

Two subscriptions and only one shows in my account

My account should show two Microsoft 365 subscriptions. We pay monthly for the original subscription bought years ago. The most recent was purchased a few days ago with our new laptop. When I log into my Microsoft account, it only shows the new…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-01-06T14:28:28.31+00:00
Sclions17 0 Reputation points
answered 2026-01-06T15:08:53.3166667+00:00
Harold Milan 14,975 Reputation points Independent Advisor
1 answer

SharePoint Online Emails Showing Old Form & Folder Names

In 2023 I created a form and included the academic year in the name, but when the next year came round I realised it was easier to continue using the same form, so I renamed it to remove the year and updated some of the questions. Then recently I started…

Microsoft 365 and Office | SharePoint | For education | Windows
asked 2026-01-06T12:50:06.5566667+00:00
Eddy Thornhurst 0 Reputation points
edited an answer 2026-01-06T15:08:43.1566667+00:00
Demi-N 10,000 Reputation points Microsoft External Staff Moderator
1 answer

How to fix: Something went wrong on our end. Give it a few minutes, then try again. TraceID: d8eguTc63kOO/nvj.18.109

I am trying to check mu subscriptions...but get the following message already for a few days in a row Something went wrong on our end. Give it a few minutes, then try again. TraceID: d8eguTc63kOO/nvj.18.109

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-06T14:12:44.8166667+00:00
Jan Martin Witbreuk 0 Reputation points
edited the question 2026-01-06T15:06:50.3533333+00:00
Clover-L 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Office apps on macOS lose clipboard formatting

On my macOS where copying content between Office apps (for example, from Excel to Word or PowerPoint) results in lost formatting, incorrect cell values, or pasted content not matching the clipboard preview. How can I fix

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-01-06T12:07:06.08+00:00
Brooklynn Allen 60 Reputation points
accepted 2026-01-06T15:06:19.6+00:00
Brooklynn Allen 60 Reputation points
2 answers

MacBook Air M2 frequently freeze while running Microsoft Word

Why does Microsoft Word freeze so frequently on my MacBook Air (M2 chip)? Note: I do not use a VPN. I completely erased my MacBook using System Settings/Transfer or Reset, and started from scratch (Tahoe 26.1), and reinstalled Word version 16.104…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-01-05T09:23:26.5066667+00:00
R F 0 Reputation points
commented 2026-01-06T15:05:59.6866667+00:00
Kai-H 7,435 Reputation points Microsoft External Staff Moderator
0 answers

Why am I seeing the number must be between 1 and 31 error when printing an envelope in Word?

Why am I seeing the number must be between 1 and 31 error when printing an envelope in Word? No matter how I attempt to change the envelope options; I get this every in practically every dialog. I set up the envelope options, then click 'add to document'…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-01-06T15:05:07.6333333+00:00
Dean Bruce 0 Reputation points
answered 2026-01-06T15:05:21.04+00:00
Q&A Assist
2 answers

How to reset Authenticator

I am completely locked out of my school email. I had an Authenticator account on my old phone, which is broken and does not work now. Because of this, I have been unable to log into my school email accounts because I keep needed to use Authenticator, and…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-01-04T20:08:44.03+00:00
Holland, Maddie Brooke 5 Reputation points
commented 2026-01-06T15:04:43.7566667+00:00
Demi-N 10,000 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Account don't work MAC Mini computer

I purchased Home Microsoft for Home and it shows on my account purchases, but it doesn't work. . I have tried everything to get it fixed, but it doesn't work still.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-01-06T15:04:27.6233333+00:00
Yeneys Sanchez 0 Reputation points
answered 2026-01-06T15:04:35.6733333+00:00
Q&A Assist
2 answers

how do i get a call back re subscription renewal

need to speak to an agent re subscripotion renewal - how do i arrange call back

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-06T14:28:14+00:00
Mark Bevan 0 Reputation points
answered 2026-01-06T15:03:02.35+00:00
Darhyl Amizola 29,445 Reputation points Independent Advisor
2 answers

I need a legacy version of 365 to download to my MacBook Pro running on Ventura 13.7.8

I am a 365 subscriber and need the above as per title Moved from: Microsoft 365 and Office | Access | For home | Other

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-01-06T14:11:23.6266667+00:00
Colin Fleury 0 Reputation points
edited an answer 2026-01-06T15:03:00.6166667+00:00
DaveM121 824.1K Reputation points Independent Advisor
0 answers

How to access Gantt charts in Microsoft Planner?

Hi. My company wanted to try the premium features of Microsoft Planner, in particular, the Gantt charts. So I set up the free trial today, and received the invoice from Microsoft. But when logging in to try these features, they don't appear? It looks…

Microsoft 365 and Office | Project | For business | Other
asked 2026-01-06T14:41:07.83+00:00
Isobel Wilson 0 Reputation points
edited the question 2026-01-06T15:02:56.6466667+00:00
Clover-L 0 Reputation points Microsoft External Staff Moderator
1 answer

TECNOLOGIA PODEROSA SÓ EXISTE COM DIDÁTICA EFICIENTE - SUGESTÃO DE MELHORIAS!

Gostaria de registrar um feedback importante sobre a experiência do Copilot dentro do Excel. Embora o Copilot em chat seja extremamente claro, didático e eficiente, a versão integrada ao Excel apresenta instruções vagas, que pressupõem conhecimento…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-01-06T13:38:45.3+00:00
Maria Inês Vieira Camargo 0 Reputation points
edited the question 2026-01-06T15:02:08.0866667+00:00
Daniel-Vo 1,895 Reputation points Microsoft External Staff Moderator
1 answer

Request for Assistance in Retrieving Office LTSC Standard 2021 Product Key

貴公司您好： 【版主註記：已移除個人資訊】，茲就 Office 軟體授權事宜，敬請貴公司協助說明如下： 本局於 112 年 曾由同仁辦理採購 Office LTSC Standard GOV 2021 共 15 套，並已完成合法購買程序。惟因前手管理人員離職時，未妥善辦理授權序號交接，致目前無法取得原啟用序號，影響軟體正常啟用及後續業務使用。 爰此，敬請貴公司協助查詢本局前述採購案之 Office LTSC Standard 2021…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-01-05T07:20:43.7966667+00:00
劉俊宏 劉俊宏 0 Reputation points
commented 2026-01-06T15:02:05.23+00:00
Demi-N 10,000 Reputation points Microsoft External Staff Moderator