449,416 questions with Microsoft 365 and Office-related tags

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1 answer

I paid for extra cloud storage one month ago but have not received

I paid $159 AUD over a month ago for extra storage as i couldn't send or receive any emails as storage was full. However it has not updated. How do i contact someone to speak to?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-01-06T04:31:57.72+00:00
samorn 0 Reputation points
answered 2026-01-06T05:05:59.0266667+00:00
Estrella721 30,605 Reputation points Independent Advisor
3 answers

How can I speak with an agent

I need to speak with an agent please. i cannot access my accounts or use my Mac computer. I have been a custoner for years.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-01-02T15:32:51.43+00:00
Jim McCarron 0 Reputation points
edited a comment 2026-01-06T05:05:18.64+00:00
Dora-T 8,995 Reputation points Microsoft External Staff Moderator
0 answers

******@MajesticMinistry.onmicrosoft.com

i need my email address to be changed to ******@hotmail.com

Microsoft 365 and Office | Other
asked 2026-01-06T05:02:01.45+00:00
Chantal M Cartier Mailey 0 Reputation points
1 answer

Microsoft Bookings "Some Error Occured"

Hi. I am currently making a Motorbike Rental Booking page through Microsoft Bookings. The first time I did it my bookings link just says "Some error occured". However, when I made a simple shared bookings (Without the Equipment) that only shows…

Microsoft 365 and Office | Other
asked 2026-01-06T04:57:46.3633333+00:00
Paolo Bersamira 0 Reputation points
answered 2026-01-06T04:57:54.6233333+00:00
Q&A Assist
3 answers

The One drive file explorer app crashes on launch without an error message

As stated above, when launching Onedrive the application begins to load before closing itself or crashing I have tried: updating windows restarting deleting (the delete option doesn't go away for some reason) and reinstalling (the latest version) …

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2025-10-28T20:24:50.82+00:00
Max Otway 5 Reputation points
commented 2026-01-06T04:56:25.94+00:00
Operations 0 Reputation points
2 answers

How to add specific date based conditional formatting within MS LISTS

Within a SharePoint LISTS document, I need to conditionally format a column entitled "Date Until" which has a future date (over a year away from the current date). Each date (row) in this column will be different as they relate to different…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-01-06T02:51:49.7533333+00:00
Andrew D 0 Reputation points
answered 2026-01-06T04:54:08.5466667+00:00
Sophie N 9,165 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

In Visio Plan 2, Copying and pasting connectors does not properly paste text associated with the connector.

Someone please help me if my work process needs correction. I have a process flow diagram with some of the connectors labelled with text (e.g. "YES" or "NO" for process decisions). If I copy the connector (or connectors + other…

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-01-04T05:48:52.13+00:00
Edward Y 20 Reputation points
commented 2026-01-06T04:49:01.3266667+00:00
Jade Ng 7,560 Reputation points Microsoft External Staff Moderator
2 answers

Close my Subscription

Can not sign in to close my Subscription, no access to my account

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-01-06T00:36:09.21+00:00
Tim Kaesler 0 Reputation points
commented 2026-01-06T04:46:32.36+00:00
Tim Kaesler 0 Reputation points
0 answers

Removing One Drive Recent Files that have been deleted on purpose and not wanted to recover using a web browser

I use One Drive through a web browser (Currently Firefox usually) and have several files it lists as my recent files that I get an error when clicked on. I DO NOT want to recover these files. I want to remove them from my Recent Files list as I ALREADY…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-06T04:46:08.59+00:00
Dustyn Hughes 0 Reputation points
2 answers

manually remove my phone number from the old developer program record

I request that my phone number be manually removed from the old developer program record.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-01-04T12:32:31.2833333+00:00
James Soulsby 0 Reputation points
commented 2026-01-06T04:35:07.3433333+00:00
Teddie-D 10,255 Reputation points Microsoft External Staff Moderator
1 answer

TO DO app: can't join list

Shared a list with someone within my organization. When they click to join, they get this error: "Can't join list. It looks like this list isn't available. Try contacting the person who invited you". I checked the "manage access" tab…

Microsoft 365 and Office | To Do | For business
asked 2025-12-31T17:21:53.8633333+00:00
Iman Khademagha 55 Reputation points
commented 2026-01-06T04:34:17.83+00:00
Deep v 0 Reputation points
1 answer

Refund not received

I was promised a refund of $50 on 17 September 2025 for the overcharge on Microsoft 365 personal and to date nothing has been received by my bank. There is not an issue with my bank account. When will I receive the promised refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-01-06T03:56:58.79+00:00
Matthew Ritzrow 0 Reputation points
answered 2026-01-06T04:32:59.67+00:00
Estrella721 30,605 Reputation points Independent Advisor
1 answer

"OneDrive files auto-downloading but failing to open / Requesting remote assistance"

"I am experiencing an issue where OneDrive files are automatically downloading, but they won't open. Specifically, when someone else uploads a file, it shows as successfully uploaded on their end, but I cannot open it. I would like to request…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-01-06T02:13:53.42+00:00
송 인천 0 Reputation points
answered 2026-01-06T04:24:01.3+00:00
April Pascual 4,965 Reputation points Independent Advisor
2 answers

waiting on refund

called the Australian Microsoft phone number & robot advise me to go to AKA.MA/rfnd to log my inquiry. try this site & service is unavailable. whom can I contact that is not a robot?

Microsoft 365 and Office | Other
asked 2026-01-06T03:39:33.4833333+00:00
Graeme Hall 0 Reputation points
answered 2026-01-06T04:14:50.82+00:00
Estrella721 30,605 Reputation points Independent Advisor
1 answer

Cannot share to do list

I created a list and am unable to share it with my wife. We are both logged in with personal (not work) accounts. When I create the shared link and send it to her she gets the error: Can’t join list It looks like this list isn’t available. Try contacting…

Microsoft 365 and Office | To Do | For home
asked 2026-01-02T22:01:57.73+00:00
SelAromDotNet 11 Reputation points
commented 2026-01-06T04:12:31.8166667+00:00
Nayeli Velazquez 0 Reputation points
0 answers

Can't access Microsoft 365 Suite for work

I've been unable to log-in to Microsoft 365 Suite across the board. I've tried different computers, browsers, and incognito. It keeps popping up the error message below. It happened after the New Year holiday. I finally found out that there is an…

Microsoft 365 and Office | Other
asked 2026-01-06T04:12:27.02+00:00
Sherese 0 Reputation points
2 answers

Recover a lot of text deleted from an email I still have

How do I recover significant portions of text accidentally deleted in the body of a long email?

Microsoft 365 and Office | Other
asked 2026-01-04T22:17:15.6+00:00
David W 0 Reputation points
commented 2026-01-06T04:11:17.4233333+00:00
Teddie-D 10,255 Reputation points Microsoft External Staff Moderator
1 answer

Office 365 Sign-in Problem

I can't log in to my Onedrive of Office 365 account. The problem started when I changed my account password several weeks ago. I changed it and singed in on both office 365 and onedrive without any issues. When I went to another one of my devices and…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-05T11:20:08.3666667+00:00
Kemal Çapoğlu 0 Reputation points
commented 2026-01-06T04:09:36.32+00:00
Sherese 0 Reputation points
2 answers

Find my business admin information

I don’t know my business sign on username. Please hell

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-03T02:43:06.9533333+00:00
Nancy Krumenacker 0 Reputation points
commented 2026-01-06T04:06:04.1066667+00:00
AlexDN 7,985 Reputation points Microsoft External Staff Moderator
3 answers

Why microsoft always pop up with notification such as repair now

The microsoft excel and word cant use for long minutes due to sudden pop up about issue of it cannot continue to use

Microsoft 365 and Office | Word | For business | Windows
asked 2026-01-03T01:12:08.9233333+00:00
Mark Diesta 0 Reputation points
commented 2026-01-06T04:05:36.39+00:00
AlexDN 7,985 Reputation points Microsoft External Staff Moderator