Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
470,212 questions with Microsoft 365 and Office-related tags
Renewing a Microsoft 365 Subscription - problem activating under another account
We had a family M365 account under one of my brother's emails. My brother passed away, and now I have paid for the subscription for my Family members, but having problem (re)activating under my email invitation. It seems we are unable to disconnect…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Why keep receiving message to Update payment but i just paid for the renewal on Microsoft 365
Hi Sir/madam Would like to check why i keep receiving pop up windows to remind Update Payment when I open my outlooks daily? I had made payment for the subscription on 27/10/2025 Monday. Fyi, i have added 2 email accounts in my outlook. Is it because…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
PayPal charge from microsoft corp.
I have a charge of $32.82 from Microsoft Corp and don't know what it's for. Merchant order ID Z73MOHKWJJF
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My paid for Microsoft Office in 2023
In 2023 I purchased a MacBook computer and Microsoft office home pkg. I installed it and its worked well. I have not used it in a few months, when I went to edit or print or write I am forced to pay for a subscription. Why is that when I paid for this…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
I paid for a full one‑year renewal in October 2025. However, my account currently states that the subscription exp 4-23-2026.
Hello Microsoft Support, I’m reaching out because my Microsoft 365 yearly subscription appears to be showing an incorrect expiration date. I paid for a full one‑year renewal in October 2025. However, my account currently states that the subscription…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
School access
I am supposed to have access to Microsoft Office through my university, but my operating system is too old. Can I use it online somewhere?
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I'm getting email from ******@teams.mail.microsoft. Is this a valid email address from microsoft?
Here's what the email looks like. Is this a valid email from Microsoft? You have been added as a guest to Microsoft Teams Subscription Auto-Renewal Notice (Invoice ID: MOS-585242 Amount 589. 98 USD). If you did not authorize or complete this monthly…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Need to find my Bitlocker Recovery Key
I need to find my Bitlocker Recovery Key for my Dell XPS 15 Laptop computer. Can you please direct me as to where am supposed to look for this? Thank you, Don Chandler
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
windows update
I can't install updates on my system. My OS is windows11 as seen in one of the screenshots attached. But when i try to install updates, it doesn't work, as seen in the other screenshot. Kindly assist urgently. Screenshot 2026-04-24 230955.png
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Unable to open Word doc - Word encountered an error trying to open the file
In an attempt to open a Word document I received the attached message. How do I correct it? I've received the message with a few other documents too
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Impossible to contact Support
Why is it so damn hard to contact anyone at microsoft to speak to about a problem. you type in the search bar for help and get 10000000s of links that dont work and dont help whatsoever. Even when you type in Live chat - you get F'all - links dont work…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to find a ONE Drive Folder shared by another ONE Drive user
A OneDive user has sent a folder with 125 Meg. I see the folder in my ONEDRIVE. However, I can not open the folder. It directs to obtain more storage. I Total used278 GB / 1 TBGet more storage I also see the following message Please let me know what I…
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
How do I log into Microsoft Apps and fix error message 0x80070426
I have a paid subscription for Microsoft 365. When I try to use the app (MS Word, Excel, etc.,) the app prompts me to sign in (which I've done) and then it gives me error message 0x80070426 afterwards! Or it is asks for a product code which I don't…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Office CDN status
Is there a Microsoft Office CDN gateway outage right now
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Figure Labels Duplicating in Table of Figures - Help!
Hi I am using Microsoft word for a long document, and we are including a table of figures. Somehow the numbering of the figures got messed up (the first figure was being listed as figure 2,), and so I tried to manually update the figure labels by right…
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Licentie voor Thuisgebruik activeren 24 april 2026 17:55 uur.
Licenties en activatie Microsoft kan U mij zo vlug mogerlijk helpen, met het activeren van de Thuisgebruik van Microsoft? Het is een groot probleem dat ik Licentie voor Thuisgebruik niet kan activeren? Ik zit er maar tegenaan te hikken en de Mails…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Filtering in excel
Hello! I am trying to see how many times data repeats in 1 column and then filter by number. I then want to hide the duplicates. I was able to get the data by using countif but it only filters using all the data. I want to hide the duplicates once I have…
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Word crashing without report after redownloading Office apps, clearing profile, new Mac profile (macOS Tahoe 26.3.1 (a))
This seems to be a common issue lately, but none of the suggestions have worked for me, so I'm at my wit's end. I've read most of the Q&As on here and other websites (Apple, Reddit, etc.) to no avail. Context: On Old MacBook (2020ish model), Word…
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
templete for check
Is there a template for filling out pre-printed checks?
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Academic account - word stopped working keeps saying activate account
then goes to blank page cant edit or create - wasted half a day already ni deadline please help!!!
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.