491,490 questions with Microsoft 365 and Office-related tags

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Microsoft 365 personal account

I subscribed to Microsoft office 365 personal suit. I know it has AI features , the features worked on my laptop specially the Copilot embedded button in the office apps. The problem lies in the mobile as the PowerPoint only shows the copilot button but…

Microsoft 365 and Office | Other
asked 2026-09-05T20:37:02.7966667+00:00
bassinte bebarse 0 Reputation points
1 answer

bill i do not have I do not think this is right

I was billed for amt on one of my cards and I do not remember this as a bill . the card blocked it

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-05T20:04:31.07+00:00
Cyndee Snyder 0 Reputation points
answered 2026-09-05T20:36:35.3566667+00:00
EmilyS726 262.5K Reputation points Independent Advisor
1 answer

I want to cancel my monthly $10.76 a month for word!

I subscribed for Google Microsoft Word last November 2025, $10.76 monthly I want to cancel it immediately. Stop taking payments from my bank account now!

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-05T19:55:42.3766667+00:00
Danno 0 Reputation points
answered 2026-09-05T20:30:17.5766667+00:00
EmilyS726 262.5K Reputation points Independent Advisor
2 answers

How to Prevent Excel, Word etc from prompting me to "BACK UP THIS DOCUMENT" on OneDrive

Work and Excel keep promting me to "BACK UP THIS DOCUMENT" to OneDrive. How to I prevent this prompt from happening

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-21T06:50:04.2566667+00:00
MARK DERISLEY 0 Reputation points
commented 2026-09-05T20:29:06.26+00:00
Larry D 10 Reputation points
2 answers

how to fix a formula that returns 0

I created a simple formula using the sum function but the formula cell is showing 0.00 The formula: =SUM(H3:H197) That the formula returns 0 ISNUMBER(H3) returns FALSE VALUE(H3) returns 342 LEN(H3) returns 3 The fact that changing the format to…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-05T20:21:57.8333333+00:00
Marisa 0 Reputation points
answered 2026-09-05T20:27:59.58+00:00
Marisa 0 Reputation points
1 answer

I want to switch back from "FAMILY" to "PERSONAL" MS 365

I can't seem to find info on making the switch in MS365 "FAMILY" TO "PERSONAL".

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T20:00:37.7833333+00:00
Dr Rick Miller 0 Reputation points
answered 2026-09-05T20:00:50.76+00:00

AI answer

1 answer

Pinning a file . . . .

First of all, I do not try to provide any suggestions or solutions for MS products unless they are stupidly obvious. I leave stuff like that to the the Pros. Second, I am not a groupie, so I have not been following this or any other solution/suggestion…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-05T19:57:22.1066667+00:00
D. R. Spires 0 Reputation points
answered 2026-09-05T19:57:40.7366667+00:00

AI answer

1 answer

Cannot activate Word on my iMac home pc

Try to sign in, sends authenticator pass number and tells me to tap it in the app, the app says I have no passkeys. endless loop, cannot access my account.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-05T19:06:03.33+00:00
bruce garretson 0 Reputation points
commented 2026-09-05T19:39:04.9033333+00:00
EmilyS726 262.5K Reputation points Independent Advisor
2 answers

Activate Microsoft office problem error 0x0

Hi, I cant activate the microsofts applicaitons. error 0x0. I work on a Mac. I tried several times but nothing seems to work. Any advies or solution?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-05T12:27:48.79+00:00
Pui Yee Chan 0 Reputation points
answered 2026-09-05T19:34:37.25+00:00
EmilyS_726 26,535 Reputation points Volunteer Moderator
2 answers

unable to login to change payment method

Unable to sign in properly in order to update payment method.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T18:49:55.4866667+00:00
Patrick Thurber 0 Reputation points
answered 2026-09-05T19:31:23.25+00:00
John Jefferson Doyon 85,980 Reputation points Independent Advisor
1 answer

complain about taking Publisher away: I

Please don't take Publisher away. I do everything from cards to lesson plans on that program. I know that it is reported that I can use Word or to copy my document into PDF. But it's not the same!!! Nothing is as wonderful as Publisher. Is there…

Microsoft 365 and Office | Publisher | For education
asked 2026-09-05T17:50:05.4533333+00:00
Gayle McDonald 0 Reputation points
answered 2026-09-05T19:29:19.0033333+00:00
Darren Bruce 1,300 Reputation points Independent Advisor
2 answers

Microsoft authenticator loop

I have been logged out of 3 of my emails (school / work) as well as the corresponding authenticator accounts. When I try to log back in (with the correct password) I get a notification to approve it with authenticator. I cannot, as I am logged out of…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-05T17:33:34.9533333+00:00
Jack Comerford 0 Reputation points
answered 2026-09-05T19:25:33.8366667+00:00
Hani-Ng 965 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

your purchase was successful but we were unable to associate it with your microsoft account (Office for Mac)

i purchased it the bundle but i cant activate it. I tried everything, i restarted the laptop, signed in and signed out, updating the laptop but nothing seems to work Moderator note: Thread updated with operating system (macOS)

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-05T16:10:16.32+00:00
Mooath 0 Reputation points
recommended 2026-09-05T19:11:24.0166667+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

One Drive installation

Uninstalled OneDrive by mistake - How do I get it back?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-03T20:09:05.08+00:00
Michael Walters 20 Reputation points
accepted 2026-09-05T19:10:36.0466667+00:00
Michael Walters 20 Reputation points
0 answers

Issue Title: Microsoft 365 Admin Account Blocked During MFA Phone Number Verification

“I am the only Global Administrator of my Microsoft 365 tenant. I can authenticate with my username/password, but Microsoft forces me to register a phone number for MFA and displays ‘We ran into a problem. Please try again.’ I cannot complete MFA…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-05T13:38:48.83+00:00
Support 0 Reputation points
edited a comment 2026-09-05T19:09:01.23+00:00
Ryan-N 15,465 Reputation points Microsoft External Staff Moderator
1 answer

Access - Getting an error I cannot figure out why

I get the following error: from the last line of the following code: Private Sub Lot_No_LostFocus() Dim rreply As Integer, OldHeat As String, NewMN As String Me![Heat No] = DLookup("[Heat No]", "Lot Nos", "[Lot No]=…

Microsoft 365 and Office | Access | Other | Windows
asked 2026-09-05T18:30:57.2566667+00:00
Maxine Nietz 1 Reputation point
answered 2026-09-05T19:07:45.2433333+00:00
Kristen Tran 1,515 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I received a notification pop up today about Publisher no longer being supported from October 2026

Just wondering where and to whom I should send the bill to at Microsoft for the time it will take me over the next four weeks to convert thousands of files manually, so they won't be stuffed up. The files include images, and need to be editable. Word and…

Microsoft 365 and Office | Publisher | For business
asked 2026-09-01T05:02:04.24+00:00
Di8546 25 Reputation points
answered 2026-09-05T19:03:29.01+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
1 answer

Was Charged for both Office 365 Family and 365 Premium

Renewed my Office 365 Family subscription for $129.00 and then upgraded to Office 365 Premium for $159.00. Instead of charging me the additional $30.00 it charged me and additional $!59.99. Can we straighten this out please?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-05T18:39:09.2266667+00:00
William Grenelle 0 Reputation points
answered 2026-09-05T19:00:28.9133333+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
0 answers

Sections didn't sync properly on android and are now missing

I use one note to take notes for class on my android tablet, and they didn't sync properly. Later, I somehow ended up getting signed out and no longer have access to those sections in my notebook. I have 2 exams this week please help!

Microsoft 365 and Office | OneNote | For education | Android
asked 2026-09-05T16:13:25.9933333+00:00
Draayer, Tanner 0 Reputation points
commented 2026-09-05T18:54:09.6466667+00:00
Ryan-N 15,465 Reputation points Microsoft External Staff Moderator
1 answer

Any way to use a .name domain as an alias email address for your Microsoft account?

I am trying to use a .name domain name as an alias for my Microsoft account. When I try to add the email address, Microsoft blocks the addition with the explanation: "This email belongs to an organization, so you could lose access if you leave.…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-05T18:06:16.8633333+00:00
Glenn 0 Reputation points
answered 2026-09-05T18:45:19.3833333+00:00
EmilyS726 262.5K Reputation points Independent Advisor