474,296 questions with Microsoft 365 and Office-related tags

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Activate ms365 family and outlook

I have ms365 family and don't know how to activate it. I have comcast as my email provider. How do I active my comcast email in outlook 365?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-23T00:03:58.0333333+00:00
Elaine Fischer 0 Reputation points
answered 2026-05-23T01:35:00.0966667+00:00
Tin Luna 24,915 Reputation points Independent Advisor
1 answer

I cannot redeem my Office 2024 because it was sent to the wrong email

Hello. I bought Microsoft Office 2024 but it was sent to the wrong email. Now i am having a hard time redeeming it.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-23T00:18:50.05+00:00
Kiamco, Mia Mae 0 Reputation points
answered 2026-05-23T01:21:38.5633333+00:00
John Jefferson Doyon 70,530 Reputation points Independent Advisor
3 answers

how to make only highlighted text appear in level 2 of table of contents

I'm trying to make a table contents. When I highlight a text for level 2 it highlights the entire paragraph! I only want the first line to appear. how do i make that happen?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-22T14:58:57.1833333+00:00
john-tammy rendon 0 Reputation points
commented 2026-05-23T01:17:54.0133333+00:00
Suzanne S Barnhill 277.5K Reputation points MVP Volunteer Moderator
4 answers

How to fix pagination and header/footer formatting issues within the Word Sample Template download from Kindle Direct Publishing

The numbering should begin with #1 on the right-side with Chapter One. In my template it doesn't. The pagination begin on the blank page, right side before the chapter, with #2. The #1 appears on the left-side blank page. Chapter one begins with 3. But,…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-22T18:45:38.64+00:00
Amy J Miller 0 Reputation points
answered 2026-05-23T01:14:24.3766667+00:00
Suzanne S Barnhill 277.5K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

MAXIFS and MINIFS stopped working after update.

in Excel, my MAXIFS and MINIFS functions stopped working after the May 20 update. I am using Office Home and Student 2021. Updates are automatically downloaded and installed.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-22T19:28:17.5566667+00:00
Stephen Gilliam 0 Reputation points
answered 2026-05-23T01:13:50.1966667+00:00
Stephen Gilliam 0 Reputation points
1 answer

Parent Account Details Completely Gone

I created my actual XBOX account when I was like 16 and then created a fake “parent account” to take the restrictions off. I know this is stupid but I made a dumb first and last name and stupid outlook email to maintain it. It is now 10 yrs later and the…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

223 questions
asked 2026-05-23T01:13:15.7566667+00:00
Collette Hagen 0 Reputation points
answered 2026-05-23T01:13:25.24+00:00

AI answer

1 answer

OneDrive stopped working on Mac

My MacOS OneDrive app suddenly stopped working. I get the message "OneDrive can't start" and am told to download the app, but I can neither delete the present app or download a new one. The app was recently updated, and I think it has a serious…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-05-23T01:09:25.96+00:00
Duane Garrett 0 Reputation points
answered 2026-05-23T01:09:38.3166667+00:00

AI answer

2 answers

Unexpected PayPal charge

I charge has been processed on my bank card. It was for a Microsoft personal product and was processed via PayPal. The typical help advice for investigating an unexpected charge is not helpful at the only options are to investigate a charge to a specific…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-23T00:53:30.2866667+00:00
Kate Turner 0 Reputation points
answered 2026-05-23T01:03:24.9833333+00:00
Kate Turner 0 Reputation points
8 answers

I paid for extra cloud storage one month ago but have not received

I paid $159 AUD over a month ago for extra storage as i couldn't send or receive any emails as storage was full. However it has not updated. How do i contact someone to speak to?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-01-06T04:31:57.72+00:00
samorn 0 Reputation points
answered 2026-05-23T01:01:41.49+00:00
Benny Natali 0 Reputation points
1 answer One of the answers was accepted by the question author.

how to change currency?

Im from the philipines and my account is set to philippines but the billing is set to dollars? how can i change it to peso?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-23T00:47:21.8466667+00:00
Theos 0 Reputation points
accepted 2026-05-23T00:57:04.18+00:00
Theos 0 Reputation points
1 answer

#Can't get into live support. It is my business but I don't have admin access to my own account

An IT business who only works MON to FRI set up our main email as an exchange account. It is not working and I desperately need to contact microsoft support. It keeps saying I can't access support because I don't have administrator access. What do I do?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-23T00:38:22.75+00:00
M Poole 0 Reputation points
answered 2026-05-23T00:38:48.6+00:00

AI answer

0 answers

Been forced out of my account, recovery code can only be sent to a deleted account I can't recover.

I got back from work, this new passkey being asked every time I log in is infuriating as I try the steps and can't change it anywhere. Anyway the result of the log out is my old account I would frequently switch back and forth with, that I'd forgotten…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-23T00:38:01.1333333+00:00
Peter 0 Reputation points
1 answer

I want to permanently delete my Microsoft 365 tenant account and ensure no charges

I want to permanently delete my Microsoft 365 tenant account and ensure no charges

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-22T22:22:01.6033333+00:00
dion rizahu 0 Reputation points
answered 2026-05-23T00:35:16.49+00:00
Darren-Ng 10,375 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive files

Dear all, Can't access my OneDrive files. Error message: Ox8004e4be Thanks Eric

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-21T16:54:56.5633333+00:00
Eric Perrier 20 Reputation points
answered 2026-05-23T00:16:02.0633333+00:00
Norah-L 6,430 Reputation points Microsoft External Staff Moderator
2 answers

TEXTJOIN showing as _xlfnTEXTJOIN in formaul and outputting #NAME?

I am having touble with TEXTJOIN function on Excel for Mac (Version 16.109.1 (26051717) ... but i don;t think that is the issue). I have an Excel file where the function is fine on another Mac, and on Web version. On the one particualr Mac tho it shows…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-05-21T15:24:15.4566667+00:00
Bob George 0 Reputation points
commented 2026-05-23T00:14:07.4633333+00:00
Bob Jones AKA CyberTaz MVP 435.6K Reputation points
1 answer

I payed for a Microsoft 365 Subscription and I can't access it.

I am currently trying to apply for a job and I need to access my resume through Microsoft 365, although I made the payment last February and it went through. I am un able to even access my documents because I need to activate the subscription.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-22T15:17:45.6833333+00:00
PenniSisak-1292 0 Reputation points
commented 2026-05-23T00:01:43.49+00:00
EmilyS726 232.4K Reputation points Independent Advisor
1 answer

PUBLISHER 2002

I HAVE STANDALONE PUBLISHER DISKS VERSION 2002; HOWEVER, IT ALSO CAME WITH WINDOWS XP DISKS. CAN I DOWNLOAD ONLY PUBLISHER AFTER OCTOBER 2026?

Microsoft 365 and Office | Publisher | For home
asked 2026-05-22T23:02:08.9666667+00:00
Linda Anderson 0 Reputation points
edited the question 2026-05-23T00:00:23.52+00:00
Gérard Oomens 122.7K Reputation points Volunteer Moderator
2 answers

Talk to a live person

How can I talk to a live person and not a chat bot. I would like to talk via phone.?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-21T19:52:25.0266667+00:00
Dale Yamnik 0 Reputation points
commented 2026-05-22T23:58:46.7633333+00:00
Dale Yamnik 0 Reputation points
1 answer

Finish Fixing my Account and Data Access

I have 2 devices. Today when I signed into my Mac and looked at my OneNote for Mac application I noticed that at the bottom left it seemed to be a user that was not me. I am the only one who uses my mac account. I panicked and logged out of it. From…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2026-05-21T18:21:39.1833333+00:00
Whitney Levis 0 Reputation points
commented 2026-05-22T23:53:03.3433333+00:00
Xavier-D 8,495 Reputation points Microsoft External Staff Moderator
1 answer

How to Fix Read Only File

I get the following error message when trying to save file. "Word cannot delete the old backup file because it is read-only or another user has it open"..

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-22T01:47:15.16+00:00
Larry Totten 0 Reputation points
commented 2026-05-22T23:52:00.6866667+00:00
Xavier-D 8,495 Reputation points Microsoft External Staff Moderator