470,191 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
1 answer

FIX ME- LOCKED OUT

My account has been hacked. On account page: Subscription Product for ******@optimum.net. "Account Error message: there are problems with this account. To fix them please sign in again." FIX ME highlighted. When I go to sign in with my email…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-24T19:41:15.6266667+00:00
Elizabeth Bourne 0 Reputation points
answered 2026-04-24T19:41:35.8533333+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

Reinstall OneDrive

I mistakenly uninstalled the Microsoft OneDrive app thinking it was uploading a confidential folder to the Windows Cloud. Now I wish to reinstall the OneDrive. However, I find that 365 wants me to pay for downloading OneDrive because it was part of the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-24T17:01:39.1533333+00:00
Hank Coolidge 55 Reputation points
commented 2026-04-24T19:40:44.43+00:00
Hank Coolidge 55 Reputation points
2 answers

billing problem

I would like to change the recurring date of my billing for Microsoft 365 family subscription to the beginning of each month. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-24T18:58:38.4666667+00:00
Rosalie Ann Leroux 0 Reputation points
answered 2026-04-24T19:37:32.6733333+00:00
John Jefferson Doyon 66,140 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to update Sharepoint list item hyperlink column

I'm trying to update hyperlink column with the following request PATCH https://graph.microsoft.com/v1.0/sites/{site-id}/lists/{list-id}/items/{item-id}/fields Content-Type application/json Request body: { "OriginalImageLink": { …

Microsoft 365 and Office | SharePoint | Development
Microsoft Security | Microsoft Graph
Developer technologies | C#
Developer technologies | C#

An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.

11,795 questions
asked 2021-11-30T08:03:33.697+00:00
Macháček Martin 286 Reputation points
commented 2026-04-24T19:34:03.52+00:00
Kyle 0 Reputation points
2 answers

Azure subscription - stuck between two owners

We followed Copilot’s guidance to transfer billing ownership of our Azure subscription. The billing transfer completed, but because roles were not assigned before the transfer, the access/role transfer failed. As a result, the subscription is now stuck…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-16T17:37:22.01+00:00
Diane Richards 0 Reputation points
commented 2026-04-24T19:32:44.5166667+00:00
Ian-Ng 11,805 Reputation points Microsoft External Staff Moderator
1 answer

I keep getting the "We can't setup your account right now"

I keep getting this error message and I just got this new laptop so not sure what to do.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-04-24T19:30:36.0866667+00:00
Kari C 0 Reputation points
answered 2026-04-24T19:30:53.0433333+00:00
Q&A Assist
1 answer

Two documents are inaccessible after I updated Word

I updated Word as requested. Two documents I was actively using show up in Open Recent in Word, but when I try to open them it says this: This document is either deleted or currently inaccessible. It lists the location correctly but when I open that…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-04-24T19:28:42.0833333+00:00
Cristina Bruns 0 Reputation points
answered 2026-04-24T19:29:01.44+00:00
Q&A Assist
1 answer

I updated Word and have completely lost two documents I was working on. Both were saved.

The two documents I was working on for several weeks (and saving constantly) have completely disappeared. One showed up in Open Recent but was not open-able it said because it was inaccessible or deleted. I had closed the "update" reminder on…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-04-24T19:10:54.47+00:00
Cristina Bruns 0 Reputation points
commented 2026-04-24T19:26:07.54+00:00
Cristina Bruns 0 Reputation points
2 answers

Severely compromised OneDrive recovery, folder mapping and syncing

I have a problem that is at least the same as this https://learn.microsoft.com/en-us/answers/questions/4324980/pictures-folder-redirects-to-documents-folder, plus additional problems. Please excuse the longish post, but I figure the more complete the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-07T21:39:47.29+00:00
RandyS-9118 0 Reputation points
commented 2026-04-24T19:24:06.4966667+00:00
Haien-L 7,660 Reputation points Microsoft External Staff Moderator
1 answer

How do I create a support ticket?

How do I create a support ticket? How do I create a support ticket?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-24T19:21:02.4866667+00:00
David Baron 0 Reputation points
answered 2026-04-24T19:21:34.4+00:00
Q&A Assist
0 answers

Cancel Microsoft email subscription for this business

We are closing this business and need to shut down the subsciption for the email service we have with outlook

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-24T19:15:11.3766667+00:00
Mount Pleasant Tax 0 Reputation points
edited the question 2026-04-24T19:20:38.17+00:00
Clover-L 10 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Ticker missing on Excel Stocks

Ticker missing on Excel Stocks XTSE:PDI Predictive Discovery Limited XTSX:EM Errington Metals Inc.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-24T19:15:42.3266667+00:00
David Baron 0 Reputation points
accepted 2026-04-24T19:18:47.97+00:00
David Baron 0 Reputation points
2 answers

two Microsoft accounts assigned to same email address causing problems

It looks like this email is used with more than one account from Microsoft. Which one do you want to use? Work or school account Created by your IT department [Moderator note: personal info removed] Personal account Created by you [Moderator note:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-24T17:48:52.4066667+00:00
Thomas J. Loucks 0 Reputation points
answered 2026-04-24T19:15:40.45+00:00
Lia V 6,170 Reputation points Microsoft External Staff Moderator
1 answer

Renewing a Microsoft 365 Subscription - problem activating under another account

We had a family M365 account under one of my brother's emails. My brother passed away, and now I have paid for the subscription for my Family members, but having problem (re)activating under my email invitation. It seems we are unable to disconnect…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-21T04:43:00.78+00:00
Dan Lund 0 Reputation points
commented 2026-04-24T19:13:39+00:00
Dan Lund 0 Reputation points
2 answers

One Drive is not working not enough memory, have one terabyte, have 5kb.

One drive says not enough memory, have one terabyte , but says I have 5kb?

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-04-24T18:37:22.4966667+00:00
ROSA DONHUYSEN 0 Reputation points
answered 2026-04-24T19:13:29.2666667+00:00
John Jefferson Doyon 66,140 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can't get Codes from Microsoft Authenticator

I arelady had installed and configured my Authenticator APP, my phone ran into problems I was reseted, I reinstall de APP de EntraID Account appears but now doens't get me any CODES so, I can't access to My Security section into my Account, I'm able to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-22T15:40:48.3266667+00:00
Gerardo Ramirez Villarreal 20 Reputation points
accepted 2026-04-24T19:10:56.8266667+00:00
Gerardo Ramirez Villarreal 20 Reputation points
4 answers

Android OneNote will work for about a day, then require reinstall

OneNote on Android (which appears to be mostly unsupported) will work for about a day, get stuck on the screen where it appears it's trying to sync notes (shows the recent pages button, but pages are empty, my notebooks aren't listed, and the actual page…

Microsoft 365 and Office | OneNote | For education | Android
asked 2026-04-15T17:14:10.28+00:00
Dominic Di Cocco 5 Reputation points
commented 2026-04-24T19:05:17.5+00:00
Ruby-N 10,685 Reputation points Microsoft External Staff Moderator
2 answers

Unauthorized charges to my credit card from Microsoft

For the 2nd time in 1 month have unauthorized charges to my credit card. I want to disable my 'recurring' payment and remove my card information. How will this affect my Microsoft 365 account? Will i get a reminder when the next annual payment is due?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-24T18:19:54.63+00:00
Norma Tibshirany 0 Reputation points
answered 2026-04-24T18:57:20.03+00:00
John Jefferson Doyon 66,140 Reputation points Independent Advisor
1 answer

Locked Track Changes Issues

When Track Changes is locked it no longer displays reviewers names in All Markup. Is there a way to fix this?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-04-24T18:54:00.9833333+00:00
Kathrina Nielsen 0 Reputation points
answered 2026-04-24T18:54:17.2+00:00
Q&A Assist
3 answers

Excel files now not opening.

I have been using Excel to track my personal finances for years. Every month I make a new copy and update it with the latest month's data, saving with a new name. I last did this at the beginning of February 2026. The file is big (almost 8MB) password…

Microsoft 365 and Office | Excel | For home | Other
asked 2026-03-21T17:57:03.8766667+00:00
Leigh Foster 0 Reputation points
commented 2026-04-24T18:49:20.49+00:00
Carlos Baptista 0 Reputation points