487,339 questions with Microsoft 365 and Office-related tags

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3 answers

Problems accessing Office 365 docs on new Mac computer

Since purchasing a new computer in mid-July I am not able to edit old Office documents or create new ones. We have a Microsoft Personal 365 license for multiple computers that expires Oct. 14. It shows "unknown error code 0x0. After running the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-11T23:46:31.4766667+00:00
Mary Beth Molenaar 0 Reputation points
commented 2026-08-12T03:48:09.88+00:00
Ivan B 120K Reputation points Independent Advisor
0 answers

Delete Onedrive

in Azure active directory where do I find the apply to each

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-12T03:47:00.41+00:00
James Gallo 0 Reputation points
0 answers

Challenge: Creating a fully custom, auto-updating alphabetical numbering sequence in Word (Non-English Alphabet)

Hi Word experts, I am dealing with a strict formatting requirement for Vietnamese administrative documents and I am looking for a perfect, native-acting solution in Microsoft Word. I want to emphasize that I am NOT looking for manual workarounds (like…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-12T03:45:31.97+00:00
Tin Tin 0 Reputation points
1 answer

Uninstalling Office 2019 resulted in an error, and reinstalling 2021 failed

When uninstalling Office 2019, error code 30169-4(589852) appears. After using troubleshooting to uninstall it, there is no message indicating successful uninstallation, although the Office 2019 program is no longer in the Control Panel. Attempting to…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-08-12T02:48:04.72+00:00
Blake Aria 0 Reputation points
edited an answer 2026-08-12T03:41:12.1966667+00:00
Hani-Ng 280 Reputation points Independent Advisor
1 answer

Microsoft 365 Displaying Without Certain Characters On Mobile

I can't remember exactly when it started, I would say starting in July of this year, I noticed when viewing my work schedule online (we use 365 to post our weekly schedules), 3 specific characters would disappear, but only when I'm viewing the schedule…

Microsoft 365 and Office | SharePoint | Other | Android
asked 2026-07-29T10:07:23.8666667+00:00
Harold Wagner 0 Reputation points
commented 2026-08-12T03:39:34.99+00:00
Harold Wagner 0 Reputation points
1 answer

Will my subscription to Microsoft 365 reduce now that I won't have Publisher?

Really exasperated with the lack of support for Publisher as I have hundreds of files, and it is the one Office product I use the most. I tried Word for graphic work and it is frankly pants for the page flexibility and the tools I usually count on. I…

Microsoft 365 and Office | Publisher | For home
asked 2026-08-11T13:54:02.4166667+00:00
Michael Guerra 0 Reputation points
edited an answer 2026-08-12T03:33:31.2+00:00
Norah-L 9,360 Reputation points Microsoft External Staff Moderator
1 answer

How To Troubleshoot Account Not Found

while singing in to Microsoft account which is my institute email this pop out "We couldn't find a Microsoft account. Try entering your details again, or create an account."

Microsoft 365 and Office | Access | For education | Windows
asked 2026-08-12T02:59:03.83+00:00
226EE3012 (TANYA TANYA) 0 Reputation points
answered 2026-08-12T03:29:22.67+00:00
Elena-VH 570 Reputation points Independent Advisor
2 answers

MS Office does not run on the desktop.

MS Office does not run on the desktop. Outlook works fine, but when I launch Office (Excel), the following keeps appearing. I tried uninstalling and reinstalling Office, but... it won't uninstall either. Please reply.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-11T05:40:10.2266667+00:00
Moore Jessica 0 Reputation points
commented 2026-08-12T03:25:34.74+00:00
Jade Ng 14,700 Reputation points Microsoft External Staff Moderator
1 answer

Recently, even though my Microsoft account is already logged in, I keep getting a prompt to enter my login password. How can I stop this from appearing?

Recently, even though my Microsoft account is already logged in, I keep getting a prompt to enter my login password. How can I stop this from appearing?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-11T04:21:52.4666667+00:00
CJ Steven 20 Reputation points
commented 2026-08-12T03:24:54.65+00:00
Jade Ng 14,700 Reputation points Microsoft External Staff Moderator
2 answers

I received a Planner and Project 365 ID from my organization (for the subscription), but where can I download the app? It doesn't show up when I go to add apps in my account.

I received a Planner and Project 365 ID from my organization (for the subscription), but where can I download the app? It doesn't show up when I go to add apps in my account.

Microsoft 365 and Office | Project | For business | Windows
asked 2026-08-12T01:43:17.4633333+00:00
Harris Molly 0 Reputation points
edited an answer 2026-08-12T03:24:33.3033333+00:00
Hani-Ng 280 Reputation points Independent Advisor
2 answers

SharePoint external user sharing

Hello, I am trying to share a file in SharePoint with an external user. I looked it up and found that besides granting permissions, there is an option for all users to view the link. However, when I look at the sharing settings, there is no option called…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-12T02:49:58.8566667+00:00
Claire Mia 0 Reputation points
edited an answer 2026-08-12T03:17:16.6733333+00:00
BabybooHN 1,140 Reputation points Independent Advisor
1 answer

Cannot add a new payment method

I keep trying to add a new payment method, but it keeps repeating the message 'Check that the details in all fields are correct or try a different card.' I have made sure the details are correct and tried multiple cards. This is frustrating because I…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-12T02:31:13.46+00:00
Vishva Weeratunga 0 Reputation points
answered 2026-08-12T03:16:11.5733333+00:00
paulr0511 47,550 Reputation points Independent Advisor
1 answer

How do I transfer OneDrive from one account to another without losing my files?

I'm having trouble because I need to transfer files from one OneDrive account to another. I've already lost one file today and I can't afford to lose any more.

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-12T02:39:27.1933333+00:00
Phillips Maya 0 Reputation points
answered 2026-08-12T03:10:15.2933333+00:00
Darren Bruce 490 Reputation points Independent Advisor
1 answer

como soluciono esto?

Correlation Id: <Personal identifiable information removed> Timestamp: 2026-08-12T00:50:47.000Z DPTI: b1bc0415ab32052f89ac8f2602c5a8f19985ce3d290e5475e179564fc95a2325 Message: The credential is invalid. Unexpected sub status (6008). Tag:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-12T00:53:35.7+00:00
edited an answer 2026-08-12T03:09:58.59+00:00
Darren Bruce 490 Reputation points Independent Advisor
0 answers

Change my current billing from yearly to monthly

I have a current billing set up for a computer that is no longer functioning. Last bill of $16.00 AUD on 7th August has a reference Id of Z73JVMIQ7ME1E and I am of the opinion that applies to the previous Microsoft program on the old computer. I have…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-12T03:03:55.7733333+00:00
James Campbell 0 Reputation points
1 answer

Change account country

I am US citizen but lived and worked in Canada from 2014-2025. While there, my account was lined to a Canadian address and CAD currency. I am back in the US, but have not been able to successfully change from CAD to USD and otherwise ensure that my…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-11T18:18:24.47+00:00
James Gimbel 0 Reputation points
answered 2026-08-12T03:02:06.02+00:00
John Jefferson Doyon 82,405 Reputation points Independent Advisor
2 answers

Month of data lost in Excel

My Excel reverted back to July 10th today which means I lost an entire month of data. I've tried the one drive recovery but nothing is there in the recycle bin. Please help

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-11T18:14:38.31+00:00
Deborah Thomas 0 Reputation points
answered 2026-08-12T02:54:55.0633333+00:00
Xavier-D 11,595 Reputation points Microsoft External Staff Moderator
2 answers

Reinstall Microsoft

Error message is stating: C:Users\MJSo\AppData\Lical\Microsoft\OneDrive\Codecs\8.1.2\avutil-60.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-11T21:19:16.6733333+00:00
Marie Stone 0 Reputation points
answered 2026-08-12T02:53:25.8866667+00:00
Manoel Barros 21,385 Reputation points Independent Advisor
1 answer

Unable to access this resource immediately. Login was successful, but the conditions for accessing this resource are not met. For example, you may have logged in from an administrator-restricted browser, application, or location.

This resource cannot be accessed immediately. Login successful, but you do not meet the requirements to access this resource. For example, you may have logged in from an administrator-restricted browser, application, or location. Error Code:…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-12T02:10:33.96+00:00
Richardson Molly 0 Reputation points
answered 2026-08-12T02:47:00.2366667+00:00
Elena-VH 570 Reputation points Independent Advisor
1 answer

I have marked 2 data breaches done and they still appear

I have two data breaches in Microsoft Defender that have been marked as done for over a year. I have marked them as done, and they will not go away. Also, because I get free credit monitoring from other sources, Defender is not finding any new breaches…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
asked 2026-08-11T19:30:46.2233333+00:00
Scott Moore 0 Reputation points
answered 2026-08-12T02:40:07.2566667+00:00
Xavier-D 11,595 Reputation points Microsoft External Staff Moderator