Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,589 questions
2 answers
One of the answers was accepted by the question author.
Unauthorised requests
Hi I've recently received 3 Authenticator messages for activity not generated by me. I’ve denied them. Is that sufficient or do I need to do anything else to ensure the security of my account and data?
Microsoft Security | Microsoft Authenticator
asked 2026-06-14T07:54:16.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Deborah Price
0
Reputation points
commented 2026-06-14T09:40:07.15+00:00
Deborah Price
0
Reputation points
1 answer
XBOX and Photos app refuse to open.
(I am still on Windows 10) I don't know how else to say it - whenever I try to launch either the XBOX pc app or open a photo literally nothing happens, no error code, no system alert, there is no background process happening, just nothing. These are the…
Windows for home | Windows 10 | Gaming
10,341 questions
asked 2026-06-14T09:39:16.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 27%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mike Holiday
0
Reputation points
answered 2026-06-14T09:39:33.6733333+00:00
AI answer
2 answers
DetectionVerificationDrv.inf: Successfully added oem51.inf and installed on 0 device(s)
I recently have an issue with my audio driver in my laptop. No matter how many times I install the realtek audio driver on my acer laptop, it shows that I successfully installed it on 0 device (s). I installed the audio driver from the official acer…
Windows for home | Windows 11 | Devices and drivers
23,237 questions
asked 2026-06-13T09:20:49.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Clark Camino
0
Reputation points
answered 2026-06-14T09:37:52.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
17,200
Reputation points Microsoft External Staff
Moderator
2 answers
Some taskbar pinned app icons missing after returning from sleep
The missing icons appear to be somewhat random when coming out of sleep mode. The only quick fix I have found is to open task manager and restart the Windows Explorer (explorer.exe) process. Other ways that also bring back the all the taskbar icons…
Windows for home | Windows 11 | Sleep and Power on, off
2,116 questions
asked 2026-06-13T11:14:39.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
KC Way Down South
0
Reputation points
answered 2026-06-14T09:33:28.0633333+00:00
Thomas4-N
17,200
Reputation points Microsoft External Staff
Moderator
6 answers
Why is Excel Online dropping the first few inputs when tabbing to a new cell?
Hello, Multiple employees at the business we serve are complaining about a recent issue. This has allegedly started happening after their vacations ended in late July. They work purely in Excel Online. Sometimes when they tab to a new cell the first few…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,654 questions
asked 2025-09-23T14:09:40.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 40%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Love Givik
120
Reputation points
answered 2026-06-14T09:30:38.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Blisca Ján
5
Reputation points
2 answers
Error 715-123420 when deploying Claude models in Azure AI Foundry
I am trying to deploy models in Microsoft Azure AI Foundry, but I keep receiving the following error after attempting deployment: 715-123420: An error occurred. Please reach out to support for additional assistance. This happens when I try to deploy…
Foundry Models
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
99 questions
asked 2026-05-25T23:55:26.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kim Smart
5
Reputation points
commented 2026-06-14T09:28:25.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 15%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Anshika Varshney
13,305
Reputation points Microsoft External Staff
Moderator
1 answer
Action recommended: Update AKS A10 GPU Node Image by 25 June for compatibility
Hi, I just received an email with the subject in the title, which says: AKS rollout of the updated node images for NVadsA10v5 and NCadsA10v4 is expected to complete by 25 June 2026. .... If you are using AKS-managed GPU drivers · Upgrade node…
Azure Kubernetes Service
Azure Kubernetes Service
An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.
2,752 questions
asked 2026-06-14T07:50:38.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Moretti, Paolo
0
Reputation points
commented 2026-06-14T09:27:51.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 14.000000000000002%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gautami Bhoopati
90
Reputation points Microsoft External Staff
Moderator
1 answer
When opening Windows 11 Defender, it freezes on the screen with the Defender logo and closes after a couple of minutes.
I performed a full system reset without saving files on disk, first using a local system image and then a cloud‑based one. After that, I tried to open Windows Defender, but it won’t open. A couple of months ago, before the reset, Windows Defender was…
Windows for home | Windows 11 | Security and privacy
8,278 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
2 answers
Desktop Micro Tower - issues with anything plugged to it?
Hey. Lately I have a very weird problem with Windows 11 or the desktop (Dell Optiplex micro tower) itself. The thing is that whenever I'm plugging to my desktop (no matter what USB slot) either sd card or pendrive (usb key) or external hard drive then I…
Windows for home | Windows 11 | Performance and system failures
31,686 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 78%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Secure Boot issue during installation of Windows 11 ??
Hello! Yesterday I had a very weird issue with Secure Boot thing during installation of Windows 11. Apparently during reinstalling system from the beginning through Media Creation Tool (usb flash drive), everything went right until reboot after 100%…
Windows for home | Windows 11 | Performance and system failures
31,686 questions
0 answers
All emails to google accounts being blocked - how do I resolve from exchange online?
Outbound mail from Exchange Online domain is being rejected by Gmail with 550 5.7.350 / 550 5.7.1 "message is likely unsolicited mail". SPF, DKIM, DMARC and reverse DNS all pass. Port25 verification confirms SPF pass, DKIM pass and iprev pass. …
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,247 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 54%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Why is my start menu empty?
I often get this (experienced on different Windows 11 devices): When this happens, I am only able to star an app, if I recall the exact name and type it in the search field. It feels like a time travel back to DOS times. Edition Windows 11 Pro…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-06-14T09:24:27.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Thomas Mielke
41
Reputation points
answered 2026-06-14T09:24:43.65+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
OneNote on my Android phone is completely read only and none of the official MS help pages have given me a solution that works.
I keep a lot of information on OneNote and some of it needs editing to keep it up to date. Recently I have found that ALL the pages on my phone are read only so I have to use my laptop to edit anything, and then I discovered that nothing is syncing. I…
Microsoft 365 and Office | OneNote | For home | Android
Microsoft 365 and Office | OneNote | For home | Android
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
613 questions
asked 2026-06-13T19:06:07.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lee Fergusson
0
Reputation points
accepted 2026-06-14T09:23:57.73+00:00
Lee Fergusson
0
Reputation points
4 answers
I want to talk to a real person
All the support phone numbers give me info and hang up on me. The website takes me in circles. I want a real person to call me.
Windows for home | Windows 11 | Microsoft Store
3,105 questions
asked 2026-06-12T14:23:10.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Arthur
0
Reputation points
answered 2026-06-14T09:23:05.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
81,925
Reputation points
Independent Advisor
1 answer
Problem when applying for the Expert Teacher Certificate
Hello Support Team, My application shows “DECLINED” repeatedly for the past week. Please review and clarify the reason. Thank you.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,934 questions
asked 2026-06-14T09:00:42.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MOHAMAD AHMAD MOHAMAD AHMAD
0
Reputation points
edited the question 2026-06-14T09:22:56.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
19,585
Reputation points
Volunteer Moderator
1 answer
BSOD 0x50 PAGE_FAULT_IN_NONPAGED_AREA involving mshidkmdf.sys
Hi, I am trying to diagnose repeated BSOD/reboot crashes on an Alienware m18 R2. I have had 3 crashes recently. I reviewed the latest minidump in WinDbg and it appears to involve mshidkmdf.sys and the HID/input driver stack. The crash was: BugCheck 0x50:…
Windows for home | Windows 11 | Performance and system failures
31,686 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
ROBLOX Crashing Entire PC Issue
I have been having this issue for close to a year now where ROBLOX would crash/restart my entire pc within 30 seconds of me joining a game. It used to occur around once a month (some months it didn't even occur at all), so I just brushed it off. However…
Windows for home | Windows 10 | Gaming
10,341 questions
asked 2026-01-29T03:41:59.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 8%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Stephen
0
Reputation points
answered 2026-06-14T09:22:11.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Void strap
0
Reputation points
1 answer
I cannot login to my business account to change the password
When I set up a business standard microsoft 365 account I must have made a mistake. I have a family subscription and a business standard (work and school) subscription. I am trying to migrate my 365 world to the business account but cannot login to the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,890 questions
asked 2026-06-14T08:34:07.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Shaun Neuhoff
0
Reputation points
answered 2026-06-14T09:21:41.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
13,980
Reputation points Microsoft External Staff
Moderator
6 answers
One of the answers was accepted by the question author.
Random computer crash when idle, what could the cause be?
Hello, I have recently been having countinous crashes especially when idle, first few times there was no minidumps but I finally got one today after having two consecutive crashes. I was hoping someone could tell me exactly what the issue is so i can fix…
Windows for home | Windows 11 | Performance and system failures
31,686 questions
asked 2026-06-09T00:34:41.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LateNightCoffey
20
Reputation points
answered 2026-06-14T09:19:33.3666667+00:00
Lester Bernard Reyes
81,925
Reputation points
Independent Advisor
2 answers
How to find files on a mapped network drive containing tags
I have a NAS containing a shared photo folder that is mapped to drive P: on my Windows 11 laptop. I've been through the sub-folders identifying photos showing family members and stored them as tags. I now need to get a list of relevant photos for copying…
Windows for home | Windows 11 | Files, folders, and storage
11,358 questions
asked 2026-06-13T16:31:46.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 95%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Richard Curtis
40
Reputation points
answered 2026-06-14T09:17:21.4166667+00:00
Thomas4-N
17,200
Reputation points Microsoft External Staff
Moderator