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Folders and files created with ONETOC2 in every folder

Folders and files created with ONETOC2 in every folder on OneDrive and the External Hard Drive Files. I have done PowerShell commands, Uninstalled Office, and reinstalled. I have deleted it in Safe Mode. I have deleted files per suggestions by…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-06-22T16:04:26.6033333+00:00
Melissa Silvey 0 Reputation points
3 answers

My files have disappeared in OneDrive

I rue the day I installed OneDrive. Before OneDrive life was easy. I created folders on my PC in Windows Explorer and put my files in them. My pictures went into the Pictures folder in folders of their own. Once I had OneDrive, it robbed me of all my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-19T15:22:09.5566667+00:00
Stella Jones 0 Reputation points
commented 2026-06-22T16:04:22.5233333+00:00
Stella Jones 0 Reputation points
1 answer

AADSTS5000228 - Access to tenant is denied after successful Microsoft 365 Developer Program enrollment

I successfully enrolled in the Microsoft 365 Developer Program on 21-Jun-2026. A tenant named: DoctorAIofMCP.onmicrosoft.com was created and I received the welcome email confirming successful setup. My administrator account…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-22T15:48:38.4533333+00:00
Pallab Dutta 0 Reputation points
edited an answer 2026-06-22T16:04:18.27+00:00
Pallab Dutta 0 Reputation points
0 answers

Sign-in failed

I get this error when i try to login to azure with ******@hotmail.it Error code: AADSTS5000225 The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required:…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,221 questions
asked 2026-06-22T16:04:03.8833333+00:00
Ficcadenti, Valerio 0 Reputation points
0 answers

Microsoft Authenticator is no longer accessible

I’m locked out of my Microsoft 365 account because my Microsoft Authenticator is no longer accessible and I have no other MFA methods. I need an MFA reset.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-22T16:03:13.3233333+00:00
Dominique Miller 0 Reputation points
1 answer

Excel problems in nested RDP VM since migrating from D8s v3 to "Standard E8bds v5"

Hello, Thanks to advice on here we migrated our nested VM environment from D8s v3 to Standard E8bds v5 We have two nested VMs - both Windows 2019 Server Standard, one a domain controller, the second an RDP server. Everything was working well under the…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,193 questions
asked 2026-06-19T14:09:58.3566667+00:00
HCML TEST 40 Reputation points
commented 2026-06-22T16:02:23.5433333+00:00
Manish Deshpande 7,095 Reputation points Microsoft External Staff Moderator
0 answers

The process C:\Windows\System32\RuntimeBroker.exe (pc name) has initiated the power off of computer pc name on behalf of user

The process C:\Windows\System32\RuntimeBroker.exe (pc name) has initiated the power off of computer pc name on behalf of user Anyone know what could be the ultimate cause of power off? workstation name has been replaced as pc name

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-22T16:01:40.6933333+00:00
Wu, Frank 0 Reputation points
1 answer

Outlook has started throttling (not sending) emails going to other 365 accounts.

As a small business, we had over 350 outgoing emails sitting in a queue. This has been very disruptive. Our IT director has opened a case with Microsoft but it has been going on for 4 days. Any suggestions that will help us get this resolved is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-18T21:04:45.3666667+00:00
Gale Marett 0 Reputation points
commented 2026-06-22T16:01:38.9633333+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
1 answer

how to boot in safe mode

How do I boot the computer in safe mode? WIndows 11 Dell laptop

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-06-22T16:01:05.0733333+00:00
Brenda Vander Meulen 0 Reputation points
answered 2026-06-22T16:01:21.7066667+00:00

AI answer

2 answers

Subscription Upgrade problem

I upgraded from free trial to pay as you go and it does not reflect changes on my account. There is no option to contact support over chat. What to do?

Azure Update Manager
Azure Update Manager

An Azure service to centrally manages updates and compliance at scale.

418 questions
asked 2026-06-22T14:03:57.6066667+00:00
Charlotte Bean 0 Reputation points
edited a comment 2026-06-22T16:01:11.73+00:00
Lakshma Reddy Vattijonnala 995 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to view calendars that are shared with me

Since 6/16 I have not been able to view calendars that are shared with me. I had the person who shared the calendar with me try to delete and then re add me but it gives her an error message.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-18T19:23:49.5566667+00:00
Jeanie 0 Reputation points
commented 2026-06-22T16:00:57.35+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
1 answer

ALL mice stop moving the cursor after a few hours of work time

I'm running Windows 11 Home, on a Ideapad Gaming 3 15IHU6, 11th Gen Intel Core i5-11320H, GTX 1650, 32GB DDR4 RAM, and the issue seems to have started after updating my wifi and bluetooth drivers. Whenever I connect my mouse, once disconnected they…

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-15T01:10:30.8133333+00:00
Chillington 0 Reputation points
commented 2026-06-22T16:00:42.35+00:00
Lucus-V 8,340 Reputation points Microsoft External Staff Moderator
1 answer

I can't sign into my personal email via outlook on my laptop, but I can on my phone.

Hello, For the past week or two, outlook has redirected me to a webpage saying the following message: "Access blocked: Authorization Error". No matter what I do, it simply won't change anything. I can access my personal account on outlook on my…

Outlook | Web | Outlook.com | Email
asked 2026-06-22T16:00:02.59+00:00
Joshua Lampard 0 Reputation points
answered 2026-06-22T16:00:35.6533333+00:00

AI answer

0 answers

Sync Local AD account to an existing Azure account

Sync Local AD account to an existing Azure account. How do you do this without creating a duplicate account in the Azure

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-22T15:50:27.2433333+00:00
Willis Taylor 0 Reputation points
edited a comment 2026-06-22T16:00:18.85+00:00
Sridevi Machavarapu 33,385 Reputation points Microsoft External Staff Moderator
0 answers

trying to recover other email

I NEED HELP RECOVERING MY OTHER EMAIL ADDRESS. I ALREADY FILLED OUT A RECOVERY INFO SHEET AND WAITING FOR RESPONSE.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-06-22T15:59:55.9733333+00:00
Brandon 0 Reputation points
1 answer

There was some network issue, the Proctor closed my exam

Hi, there was some network issue, the Proctor closed my exam. I want to resume it

Community Center | Not monitored
asked 2026-03-21T03:36:41.67+00:00
Esha Sahu 0 Reputation points
recommended 2026-06-22T15:59:43.0033333+00:00
JuliaMarvin 20,070 Reputation points Volunteer Moderator
1 answer

Outlook Error - oulook tries to send email that is not in the outbox

Outlook reports an error and is trying to send an email that is not in the outbox... Task '******@charter.net - Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-22T15:23:48.2733333+00:00
Pete Cyr 0 Reputation points
answered 2026-06-22T15:59:27.4366667+00:00
EmilyS726 241.6K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Onenote for Android not updating "Recent pages" but still syncs pages

My "Recent pages" tab stopped updating sometime in mid 2025, despite the actual pages and content of my notebooks otherwise syncing normally. The sorting functions work normally, except they pretend that no pages newer than 2025 exists in my…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-21T02:53:42.4433333+00:00
Caleb 0 Reputation points
accepted 2026-06-22T15:58:58.1333333+00:00
Caleb 0 Reputation points
2 answers

I am not able to schedule the exam

I am trying to schedule, Microsoft certification exam AI 103, but it's showing Microsoft registrations are not allowed for me.

Community Center | Not monitored
asked 2026-06-22T15:57:01.0766667+00:00
Esha Sahu 0 Reputation points
edited the question 2026-06-22T15:58:52.39+00:00
JuliaMarvin 20,070 Reputation points Volunteer Moderator
2 answers

Update Teams App

It tells me that my app was last updated in September of 2025. What to do?

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Install and update
asked 2026-06-18T16:20:34.15+00:00
Peter Eklund 0 Reputation points
commented 2026-06-22T15:58:03.49+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator