906 questions with Azure Communication Services tags

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1 answer

Issues Rendering Video in VideoGallery on React

Stuck on using VideoGallery to render video in a React project. Successfully receiving a call response after joining the call, but unable to render the video optimally. Here’s the method used: import { VideoGallery } from…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-06T11:06:22.5+00:00
Manoj Gavel 0 Reputation points
commented 2024-11-18T06:21:28.1933333+00:00
Shree Hima Bindu Maganti 480 Reputation points Microsoft Vendor
0 answers

Need clarification Azure Communication Service with Dynamics 365 Contact Center and Customer Service

Hi everyone, I'm currently diving deep into Dynamics 365 Contact Center and Customer Service, Sales, Customer Insight Journey. However, Azure Communication Services (ACS) has recently entered the picture, and its documentation has left me perplexed. I'm…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-18T02:22:51.27+00:00
Viet Tran 0 Reputation points
1 answer

Is it Possible to Host Meetings Using Azure Communication Services?

I am currently using Azure Communication Services and facing challenges in hosting meetings through it. I would like to know if there is a method to host meetings using Azure Communication Services. Additionally, I need the solution to support…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-16T07:42:56.9866667+00:00
Joseph Nikhil 0 Reputation points
answered 2024-11-17T02:51:45.3166667+00:00
akinbade abiola 18,715 Reputation points
0 answers

SMS support in Azure Communication Services in Denmark?

Just tried to configure ACS. Noticed the little notice that "SMS is currently unavailable for Denmark" when configuring a phone number. So, is this a temporary thing and expected to be back shortly or is it yet to be offered?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-15T12:24:39.98+00:00
Jesper Rune Larsen 0 Reputation points
1 answer

How to get server call id using IOS SDK

Already tried multiple threads but not able to get Server call ID using IOS SDK for ACS. Here is one of the reference documentation. https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/record-calls?pivots=platform-ios Is…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-09-30T18:38:03.13+00:00
Vishal Khakhkhar 0 Reputation points
commented 2024-11-15T09:41:30.35+00:00
Vishal Khakhkhar 0 Reputation points
0 answers

Facing Issue while trying to cancel a screen share

I am using CallWithChatComposite UI for my meeting application with Azure communication services. When i click on the present screen and then click cancel in the pop up, it is throwing error. Once this is done and then if I try switching on the camera,…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-14T09:08:38.3066667+00:00
Naina Sayed 0 Reputation points
2 answers

issue with WhatsApp and azure bot

Hi, so i have created the communications channel in communication services, then registered with WhatsApp. Inside whatsapp web management page i can see that azure is one of the apps with permissions. Also see this link which basically describes most of…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-10-07T11:37:05.64+00:00
Panos Stav 0 Reputation points
edited an answer 2024-11-14T07:15:32.0166667+00:00
enylam 0 Reputation points
2 answers

Azure Email Communication Service: DKIM2 stuck in "verification in progress..."

Issue: Azure Email Communication Service - DKIM2 Stuck in "Verification in Progress..." I am experiencing an issue where DKIM2 is stuck in "Verification in Progress..." status. Update: The DNS change was made 5 days ago. Here are the…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-11T09:26:10.8066667+00:00
OLA FRANSSON 0 Reputation points
answered 2024-11-14T04:09:40.6533333+00:00
VenkateshDodda-MSFT 21,976 Reputation points Microsoft Employee
1 answer

Real-time Transcription in ACS

Hi Team, I have tried using the new ACS-real time transcription-feature. I followed the instructions in this article: …

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
C#
C#
An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.
11,039 questions
asked 2024-11-08T14:35:11.99+00:00
Nikolaj Woljke 20 Reputation points
answered 2024-11-13T16:02:56.1633333+00:00
ajkuma 26,721 Reputation points Microsoft Employee
0 answers

Call automation SDK doesnt work

I have tried to implement call automation using the sample code https://learn.microsoft.com/en-us/azure/communication-services/samples/call-automation-ai?pivots=programming-language-python however while adding event grid gtting error handshake is failed…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
7,934 questions
asked 2024-11-12T07:03:49.5666667+00:00
Novigo 0 Reputation points
commented 2024-11-13T15:50:38.6833333+00:00
SnehaAgrawal-MSFT 21,771 Reputation points
0 answers

Ring tone no longer audible.

When making a call using Azure communication services I can no longer hear a ring tone while waiting for the call recipient to answer the call. There is no issue once the call is answered, full audio is still working. As far as we are aware, we have made…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-12T12:25:01.05+00:00
M Higgins 0 Reputation points
edited a comment 2024-11-13T15:21:03.87+00:00
SnehaAgrawal-MSFT 21,771 Reputation points
1 answer One of the answers was accepted by the question author.

Transferring Incoming Calls to External PSTN Numbers in Azure Communication Services Integration

Hello, I have an integration set up with Azure Communication Services that utilizes the Calling and Call Automation libraries to manage specific events and handle incoming calls. Currently, all incoming calls are routed to a Microsoft Teams user with a…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-11T07:27:29.43+00:00
Beatrix Fodor 20 Reputation points
commented 2024-11-13T13:05:07.8966667+00:00
Beatrix Fodor 20 Reputation points
1 answer

Issue with Acquiring Access Token silently in android with scope "Teams.ManageCalls"

Hello, I'm developing an Android (kotlin android compose) app using Azure Communication Services to enable calls from the app to Microsoft Teams users. To initiate these calls, I need a teamsAccessToken. I’ve set up MSAL to acquire the user’s access…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,358 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,210 questions
asked 2024-11-10T11:58:25.1333333+00:00
Róbert Hálfdanarson 20 Reputation points
answered 2024-11-13T12:21:21.2766667+00:00
Sayali-MSFT 2,826 Reputation points Microsoft Vendor
1 answer

Ringing call sound is not heard

Hi, Using Azure communication SDK services using PSTN calling SDK, there is no sound heard suddenly when initiating call in ringing mode eg: Tring tring. This was happening but suddenly found not working as of today. Audio output is fine and can be heard…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-12T12:23:56.3866667+00:00
Chirag shah 0 Reputation points
answered 2024-11-13T07:03:55.65+00:00
Shree Hima Bindu Maganti 480 Reputation points Microsoft Vendor
0 answers

Automatic email with ACS and Azure Function

I am trying to use an azure function to send automatic email whne someone sign up on my website. i am using javascript to link them. everything seems to be working but when i test my website, it does not send the email.

Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
5,144 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-06T16:41:50.4133333+00:00
Daniel Emakporuena 0 Reputation points
commented 2024-11-13T00:45:02.14+00:00
Khadeer Ali 1,130 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Can i use Azure sponsored credit at Advanced messaging - WhatsApp

Can i use Azure sponsored credit at Advanced messaging - WhatsApp?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-08-31T15:50:30.6533333+00:00
Mohamed Hussein 215 Reputation points
accepted 2024-11-12T18:33:55.01+00:00
Mohamed Hussein 215 Reputation points
0 answers

Troubleshooting timeout error when rendering screen-sharing stream with Azure Communication Services

We are encountering a timeout error when using Azure Communication Services (ACS) to receive a screen-sharing stream. The error is: "Uncaught (in promise) CallingCommunicationError: Failed to render stream, timeout." We are using ACS to send…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2023-11-09T14:39:51.86+00:00
Mui Mcentire 30 Reputation points
commented 2024-11-12T06:25:48.09+00:00
Manoj Gavel 0 Reputation points
1 answer

Azure Communication Service - Custom domian email being suppressed

We are facing issue with communication service. Scenario: the azure communication services were running fine till the custom domain email service (hosted on gmail) went down for couple of hours. After that we are not able to send or receive email on this…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-11-06T07:43:34.5466667+00:00
Pascali Admin 0 Reputation points
edited the question 2024-11-11T08:47:18.52+00:00
Laxman Reddy Revuri 565 Reputation points Microsoft Vendor
3 answers

Is Azure Communication Services HIPAA compliant?

I would like to use the communication services in azure, specifically the Video Conferencing and SMS chat functionality for a Telemedicine application that I am building. I would like to know where can I check if these services are HIPAA compliant.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-05-26T21:38:18.4833333+00:00
Jonathas Sucupira 5 Reputation points
edited an answer 2024-11-08T17:18:09.8166667+00:00
Tom Letham 5 Reputation points
0 answers

Need help on few points regarding Azure Communication Service(email service)

Dear Team, We need help for below points: 1.There are 2 email providers in the infrastructure. Can the domain name be same (for example @x.com ) when emails are triggered from Non-ACS and ACS so at the receiving end they do not notice the…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
906 questions
asked 2024-10-23T05:08:39.59+00:00
Vishal Harne 5 Reputation points
commented 2024-11-07T10:42:20.74+00:00
Laxman Reddy Revuri 565 Reputation points Microsoft Vendor