What is this recent chat of "Call Recorder Teams Prod"?
After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod". During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge. What exactly…
How can I get a missed call notification from a call queue in Teams phone?
We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…
Problem with call queue
How do you do? we have the problem that we have set up a new call queue, we currently only have the problem that this number can only be reached via Teams but not from outside, maybe someone has a solution idea why this can be? It's just a hotline for…
teams calling auto attendant not responding to phone keystrokes
teams calling auto attendant not responding to phone keystrokes, MS support is no help. tried deleting and recreating it, no change
Disable Teams Group Chat
Microsoft Supporter,I have one question to microsoft. Can we disable the teams group chat creation for all students account and Account license is "Office 365 A1 for students" account? The students are creation many teams group chat and we…
International Phone Calls , VOIP
Hi, I am living/working remotely from the Philippines, and my employer is in Australia. I want to know how we can use MS Teams in making phone calls from the Philippines to Australia, New Zealand, and China and vice versa. Is that possible? Can a phone…
Cannot add a Cloud only MTR (Teams Room) to an On-prem synced Roomlist in a Hybrid environment
Hello, The situation, is that I have a Hybrid environment, with roomlist synced from On-prem to the Cloud, the roomlist already contains Rooms, the roomlist and its rooms are fully functional and can be used via RoomFinder in Outlook and OWA. Now…
After entering Teams on iOS, the bot app automatically enters and cannot be exited
Hi ,Team. I have encountered this problem frequently recently. After entering the iOS teams app, the app I put on the homepage will automatically enter and cannot be exited. There is no exit button provided for me. There is no arrow in the upper left…
Please correct my Phone number in Microsoft Team Phone PUE exam
Please remove the area code (518) before my phone number as my correct number is +919721682507
Some users can't make outbound calls to cell phones or landlines.
I deployed around 70 Yeahlinks MP54 phones two days ago. I've Cox as operator connect and my phone numbers are provided by Cox. All users have Micorsoft business premium and Microsoft Teams Phone Standard licenses. I added all devices SN to Intune to…
How do I preview my text to speech message for my auto attendant
Hi I am building my first Auto Attendant in Teams Voice. I would like to know how I can preview the sound of what I just typed and also if I have a choice in voice selection and how I would do that. Please advise.
Stop Teams from syncing personal contacts.
Hello Please i need your help on this issue. We are currently deploying Teams phones to about 150 users. Several users have noticed their personal contacts from their personal devices have been synced to Teams. They want their personal contacts…
Teams calling issue
Hello Please i need your help on this issue. Since updating to the new version of Teams users cannot make calls by clicking a number on the CRM system. The users are licensed to make phone calls. Previously when a user clicked the number on the…
Missing call records for PSTN/Direct Route records
We are seeing call IDs in the PSTN/DR records that we can't find in the call data records. Does anyone else have this problem? All data obtained via MS Graph API.
Teams Phone is not working, Microsoft has changed naming convention again
Hello Please i need your help on this issue. One of our customer is having an issue where "Teams Phone is not working, Microsoft has changed naming convention again." They mention that the phone was previously working. Since the naming…
How do i delete a Teams account when signed into a personal account?
Hi, I would like to delete a Teams account from my personal account. I am unable to sign into Microsoft 365 admin center as I do not have a work or school account. How do I delete a Teams account incorrectly created? I have checked out many Q&As and…
When subscribed to "Teams Essentials and Teams Phone with domestic calling", will a person from the Philippines using this subscription plan still be charged when calling US numbers?
will it still be considered as an international call if an overseas user uses the teams phone number to call US numbers?
JustCall Connector for Microsoft Teams is giving 410 (gone) | Connector Configuration not found error
Our JustCall Connector for Microsoft Teams, listed on the Microsoft Teams Platform since September 2023, recently stopped working. Upon investigation, we found that the webhook URL fetched during the connection process from the teamsjs library is not…
Does Microsoft Teams Enterprise has the Teams phone standard PSTN Capability
does Microsoft teams enterprise has already the teams phone standard included or i need to purchase separately to have the functionality of PSTN calls and PBX functionality
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How do I integrate Teams phone with Netsuite by Oracle
We utilize Netsuite ERP and we wnat to eliminate our current 8 x 8 phone system and migrate to the Teams phone application without losing functionality of information that is captured in Netsuite