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Shared calendars not visible when switching to new Outlook

Anonymous
2023-11-03T20:39:40+00:00

I am an IT Support Consultant and have a customer who isn't seeing all of her shared calendars when switching over to the new Outlook. Has anyone else had this issue? Here is a screenshot that shows the differences between current and new Outlook. You can see that there are calendars missing from new Outlook:

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-01-11T14:03:43+00:00

    Did not work for me. It says "Calendar already exist"

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  2. Anonymous
    2023-11-04T09:08:39+00:00

    Hello Eric,

    Good day! Thank you for posting to Microsoft Community.

    I understand that your customer is experiencing an issue with shared calendars not being visible when switching to the new Outlook. May I please know whether you have tried to add these calendars in the New outlook? Please see below.

    1. In the New Outlook, select Calendar Calendar > Add calendar > Add from directory.
    2. Select the account you want to search from. (Your main account in this case)
    3. In the next field "Select a person...."Type the name of the person, group, or calendar resource and click to input their address.
    4. Select the group where you want to view this calendar.
    5. Select Add.
    6. You should be able to see the calendar.

    .

    Looking forward to your response.

    Best Regards,

    Ashraf.

    30+ people found this answer helpful.
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  3. Anonymous
    2023-11-16T17:05:54+00:00

    This method will not work if it is a secondary calendar. I have attempted this on a shared calendar where the calendar was created by another user, and I was listed as one of the owners. In this situation, the calendar is not part of any available list from what I can tell.

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  4. Anonymous
    2024-03-21T08:20:53+00:00

    Hi,

    I can't imagine asking all the group collaborators to manually add the lost shared calendars one by one. Is there any admin operation to handle ?

    Regards

    9 people found this answer helpful.
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  5. Anonymous
    2024-03-26T14:00:46+00:00

    Hello Ashraf,

    This worked for me to be able to view someone else's primary calendar when it was shared with me. However, the same person shared a secondary calendar with me as well, but this method does not allow me to add the secondary calendar. When I follow these steps after having the primary calendar share it tells me "This calendar already exists." How can I add this secondary calendar that has been shared with me to my calendars?

    8 people found this answer helpful.
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