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IsabellaTaylor-1691 suggested TracyMyles commented

Cannot access files on my laptop due to onedrive

Hi im having problems with my one drive it wont allow me to open certain files on my laptop when i emailed one drive they forwarded me a link to a page that was trying to sell me things and were no help at all can you please send me a link or an email address of someone who can actually help me. The files that i need to access are things that i need to upload to the open university to go towards my degree so they are pretty important. I tried to look on the file picker page but its not great to navigate and i couldnt see anywhere that i could ask for help so any suggestions would be very much appreciated. Thanks in advance :D

office-onedrive-client-itpro
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@IsabellaTaylor-1691 , thank you for the feedback. This area is specifically for Microsoft Q&A feedback only, due to this, we are closing this item.

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AndreasBaumgarten avatar image
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AndreasBaumgarten commented

Hi @IsabellaTaylor-1691 ,

you tried to login on https://onedrive.live.com/ with a browser?
There you should get access to all your files.

On the website https://onedrive.live.com/ you should be able to get support as well:

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten


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