Site feedback

PlSzab-0654 avatar image
70 Votes"
PlSzab-0654 suggested AlfieMahmoud-8891 commented

Windows 11 Intel i7-7700HQ CPU compatibility

I have a high performance Dell XPS 15 9560 laptop and it has an Intel Core i7-7700HQ CPU @ 2.80GHz processor.
It meets all requirements for Windows 11 except for the processor.
Why are other i7 processors okay but mine is not?
Will this change in the future as it is rather early to replace my laptop so that it is one on the list that Windows 11 requires, especially considering it is a great unit with adequate RAM and storage.
Please add Intel Core i7-7700HQ CPU @ 2.80GZ to supported list!
(My Dell XPS is too young, to change M1 MacBook Pro....)
138056-i7-7700hq.png


windows-11
i7-7700hq.png (21.2 KiB)
· 10
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I think this version of Windows will end up in the same bucket as:
- Windows Me
- Windows Vista
- Windows 8
Garbage Windows that no one wants or use.
I for one will not shell out $1000s of dollars to get a new computer when I already have a pretty powerful 7700HQ Dell XPS.
So, I'll stick to Windows 10 and watch Microsoft either fail with Windows 11 or do a backflip and include older CPUs.

11 Votes 11 ·

I have the same issue - a 4 year old Dell Inspirion i7-7000HQ@2.80 GHz, 4 cores, 16 GB RAM, 512 GB system disk. "Not Compatible" with Window 11 due to the processor. Was an expensive high-spec machine specifically purchased so that it would be usable over an extended period of time. Meanwhile in the Mac universe I have a mid-2014 MacBook Pro running latest MacOS - BigSur.

I'm hoping that Dell and Microsoft resolve this and consider the investment that consumers have placed in purchasing their products.

0 Votes 0 ·

I don't see why my laptop are more trashy... I bought a gamer computer for about 2.400 dollar and it's actually more a beast among many laptops...
160237-directx-diagnoseverkt%C3%B8y-24122021-045445.png




They should fix it or actually I don't want win11 at all on my computers... Not competible my ass.. That shit is just to make more money on us.... Nubes...

5 Votes 5 ·

Same here. My laptop is a year or so old and top of the line. It cost well over $1,000 and was purchased to be future proof for a while. It can handle anything I throw at it.
This ridiculous action by MS is going to greatly damage their reputation. This is a much bigger problem then a few disgruntled people. They are attempting to make everyone buy a new PC. It will NOT work. This money grab will be seen for what it is. Everything in this world comes and goes. Eventually someone will give consumers what they need and want and MS will be in our rear view mirror. I can barely wait.

5 Votes 5 ·

I have the samer problem with my ASUS ROG Laptop running an Intel Core i7-7700HQ CPU @ 2.80GZ processor. Microsoft appear to have lost the game and are only supporting a limited range of processors. My laptop was purchased 3 years ago and is still in top condition. It easily meets all Microsoft requirements for Windows part from the processor modehich ios far more powerful than many of the so called supported processors.

5 Votes 5 ·

Man this is the Worst My MSI Intel Core i7-7700HQ CPU @ 2.80GHz processor, isnt compatible too.

4 Votes 4 ·
Show more comments
cheong00 avatar image
1 Vote"
cheong00 commented

Microsoft has made it clear that most 8th gen and all CPUs before 8th gen will not be supported.

The are ways to install it manually, but you do it on your own risk.

· 6
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Own risk of what? Do you think quad core i7 (2.8GHz) is worse than newer dual core 1GHz celeron?! Or Atom?

9 Votes 9 ·

From Microsoft's own word, "Devices that didn’t meet the minimum requirements had 52% more kernel mode crashes, whereas the supported devices had a 99.8% crash-free experience."

You may still perform manual upgrade to Win11. There's no one stop you from doing that. And the increased likelihood for a crash may not bother you since the base number is small in the beginning. But as I said before, "do it on your own risk". If at some time point you really experienced frequent crash, most likely the Microsoft Support won't be able to help you since the hardware is outside support scope, and they're not going to spend man hours to help you out of it.

Unless you have a very specific reason, if your device is not a supported one, I think it's better to just stay in Win10.

1 Vote 1 ·

I've see far less powerful CPUs are supported by Windows 11, but not this (once) mighty i7-7700HQ process. Unless Microsoft looking for more PC buy (intel CPUs ↑) or any architectural problem with i7-7700HQ, I don't see any problem why Windows 11 can not support this processor.

8 Votes 8 ·

it's not about the power of the processor. For example, many Fujitsu processors or IBM's processors and other processors are far more powerful than any, but Microsoft is the largest company in the world and their main product is the Windows Operating System. They need to individually code, test, support, for each proccessor that they admit to an operating system. In the case of the I7, 7th generation they have agreed to support it for another 5 years under Windows 10 and have not done added it to Windows 11. If you have Windows 10 Professional, which you should if you care to have the full advantage of the I7 7th generation processor, you can run the Windows 11 development environment in Hyper V gratuitously and capture most of the missing features in this manner since it emulates a processor that they support. Another example of this is, the reason why we really only have a few general purpose computer operating systems: Windows, Linux, MacOS and BSD is because the kernel of the operating system has made a partnership with the Intel, AMD, and other communities to be able to specifically program each of their individual processors and it is a huge amount of effort, time to consider the architecture and optimization, debugging/finding faults and solutions.

0 Votes 0 ·

This is why even though there are hundreds of Linux distros, they are all bound to the Linux kernel... whether it is Red Hat Enterprise Linux, Arch Linux, Linux Mint, OpenSuse, Debian (Deborah Lynne Ian), Ubuntu, Rocky Linux, Oracle Linux, CentOS, Fedora, Gentoo, Slackware, Raspberry PI OS and hundreds more.., they require the Linux kernel in order to be compatible with the processor and the other hardware components. Similarly without revealing their techniques just simply a few leaks, Microsoft does this effort behind the scenes without being open about their procedure.

0 Votes 0 ·
Show more comments
Andrzej-9251 avatar image
6 Votes"
Andrzej-9251 commented

That's right! What is wrong with i7 7700HQ? I have a new computer just like you. Now what? Buy a new one for the next 1k USD? Or buy chipper one with i3 or i5 which are on the list. It's stupid.

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I've recently been thinking of switching to apple, and while I've always been PC it's a little disturbing to be in the same position as you are with a fairly high end laptop i7 7700HQ with 16 gig of ram and not able to run the latest operating system but someone with an atom or celeron can. This just pushes me one step closer to buying a powerbook.

3 Votes 3 ·

Don't buy a Mac anything too fast. I "future proofed" my iMac with the fattest CPU I could. Same thing. After a few years, and early in my opinion, it will not support the latest Mac OS. There is no difference.

I also have a laptop with the i7-7700HQ. I am upset it cannot support Win11.

0 Votes 0 ·
AlexS-3254 avatar image
3 Votes"
AlexS-3254 commented

Having the same issue here with my Lenovo Yoga that runs on i7-7700hq 2.80ghz processor
does not make any sense that other "Weaker processors" are compatible and this one is not. Can someone add it to the list so we can have the win11 upgrade?

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Docs-4663 avatar image
0 Votes"
Docs-4663 commented

Windows 11 can be installed in a supported or unsupported fashion.

For supported installations use the Windows upgrade assistant.
It will screen for supported and unsupported computer environments.
Unsupported computer environments when detected will fail to upgrade.

For unsupported installations these are options:
a) modify the registry and files so that the Windows upgrade assistant does not detect unsupported computer configurations
b) backup important files > perform a clean install Windows 11 > restore important files


Unsupported Windows 11 installations may not benefit from the improved performance or security.
And unsupported installations may later have problems with Windows updates or Microsoft Defender updates.


Each end users must gauge the risks and benefits.


It's best to make free or pay backup images.

If you're not happy with Windows 11 you an then restore the image.



For feedback that goes to Microsoft please use the Feedback Hub:
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332


https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Can you share specifically what portion of the registry needs to be changed?

0 Votes 0 ·

So Microsoft will provide support to less powerful CPU which has higher percentage to have problems but no any kind of support to (install at your own risk) much more powerful CPU ? Well...yeah make sense though more workload to Microsoft technical support team but hey profit to the shareholders.

0 Votes 0 ·
kiakiss83I-2782 avatar image
4 Votes"
kiakiss83I-2782 commented

I have the same problem. I hope Microsoft will consider Intel Core i7-7700HQ CPU for Windows 11.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

THLee-7420 avatar image
4 Votes"
THLee-7420 commented

I also have a very similar issue. I have i7-7700 and cannot understand why my processor cannot be upgraded to Win 11. It is just unreasonable that mine is not allowed but higher generation CPUs with lower performance are allowed. I think this policy undermines the loyalty to the MS.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Holte-8051 avatar image
3 Votes"
Holte-8051 commented

I don't see why my laptop are more trashy... I bought a gamer computer for about 2.400 dollar and it's actually more a beast among many laptops...


160217-directx-diagnoseverkt%C3%B8y-24122021-045445.png


· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Mine is an Alienware, with 32gig RAM, cost £2600 and still, can't upgrade

0 Votes 0 ·
Docs-4663 avatar image
1 Vote"
Docs-4663 commented

This is an UNSUPPORTED option for those that want to install Windows 11 on computers that failed to upgrade using the windows upgrade assistant:

https://youtu.be/7QMrB4LxqQ8

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ChrisRushton-2670 avatar image
3 Votes"
ChrisRushton-2670 commented

Having spent a lot of money on a serious laptop for photographic work to find that I cannot upgrade o Windows 11 is deplorable. Microsoft - FIT IT!!!!!

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

EddyT-6177 avatar image
1 Vote"
EddyT-6177 commented

I also have a Core i7-7700HQ. I am done with these people saying 2017/2018 is old. Is not even 5 years, anything that is not past 5 years should not be considered old. This stuff with the Kaby Lake is weird and Microsoft doesnt seem to touch some 8th gens because they know they have to support the 7th gen of Kaby as well. So this what is being said: " Officially, only the Kaby Lake-R CPUs (which are 8th gen) are supported. Kaby Lake-G (8th gen) and Kaby Lake (7th gen) are not supported.", yeah but Kaby Lake-G (8th gen) is now recently supported https://www.quora.com/Will-Windows-11-work-on-7th-Gen-Intel-Kaby-Lake-processors. Additionally Kaby Lake only supports windows 10 and nothing else https://www.reddit.com/r/Windows11/comments/pfv4ee/intel_7th_gen_kaby_lake_compatibility_nonsense/ . This damn processor is in a limbo and the twilight zone.

Even Dell still mentions all of Kaby Lake being supported in their site https://www.dell.com/support/kbdoc/en-us/000130972/microsoft-windows-operating-system-support-for-intel-kaby-lake-and-later-processors. Anyone who bought a gaming laptop over $1000 should be given their money back from all the companies and especially Microsoft just saying: "Windows 10 is the last windows there will be" setting this statement on stone, so when Windows 11 surprisingly was announced they just make excuses and backstab the user. I don't care what arguments people have, Microsoft just wants to ditch all these group of people like nothing is happening even when this is completely their fault. Such a big corporation cant seem to plan for the future, this is just funny.

From another thread: "The processor requirement is the most restrictive; supported processors include 8th-generation and newer Intel Core processors as well as AMD Ryzen 2000-series processors and newer. These are all chips that launched in late 2017 and early 2018". Kaby Lake was launched late 2017, so Microsoft there is no EXCUSE! fix your stuff! Like you just did with the Kaby Lake-G!

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Your Opinion Counts

Share your feedback, or help out by voting for other people's feedback.