Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,654 questions
2 answers
One of the answers was accepted by the question author.
I cannot setup my aol.com email account in Outlook
This is the error message i am getting {"SessionId":"[PII]","Timestamp":[PII],"Error":"INTERACTIONREQUIRED"}
Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-23T15:22:54.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Allan Walker
20
Reputation points
commented 2026-05-20T15:08:55.1466667+00:00
Allan Walker
20
Reputation points
3 answers
After forced update my windows 11 laptops do Not start up
I have a 2019 ASUS that has windows 11 after MS free offers to upgrade from windows 10.. Was forced to do MS CoPilot upgrade and now if power on the laptop sometimes get to where enter PIN but after enter PIN and press Enter nothing happens meaning…
Windows for home | Windows 11 | Windows update
14,877 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 32%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
3 answers
I canceled my Entra ID P2 trial, submitted my account for closure, but am still getting billed
Hi! I created a new Entra ID P2 trial to test some features in a new tenant; and once I sorted my testing, I marked the account for deletion. I'm now also receiving "past due" invoices from Microsoft, eg. for invoice [Moderator note: Personally…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,254 questions
asked 2026-05-20T14:38:41.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Benjamin Chait
0
Reputation points
answered 2026-05-20T15:08:06.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
19,670
Reputation points Microsoft External Staff
Moderator
0 answers
why is excel spreadsheet inserting extra blank sheets when i go to print, there is no data outside the selected print area
why is excel spreadsheet inserting extra blank sheets when i go to print, there is no data outside the selected print area
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,539 questions
asked 2026-05-20T15:07:41.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aoibhe
0
Reputation points
answered 2026-05-20T15:08:00.1633333+00:00
Q&A Assist
4 answers
Outlook 365 and Group mailboxes
Good morning We are using Outlook 365 and group mailboxes in the sales department. See below. Microsoft® Outlook® for Microsoft 365 MSO (Version 2604 Build 16.0.19929.20172) 64-bit We have cash mode enabled for 1 year. At some point, we are seeing…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,412 questions
asked 2026-05-19T13:57:45.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Sigmon
20
Reputation points
commented 2026-05-20T15:07:47.8466667+00:00
James Sigmon
20
Reputation points
0 answers
How to get upgraded to Windows 11 Pro from Home
I've been trying all morning to get my computer successfully upgraded to Pro from the Home version I currently have. I have received the message "Windows upgrade failed Error Code:0xc004f050" every time I've tried. I've tried every workaround…
Windows for home | Windows 11 | Install and upgrade
8,900 questions
asked 2026-05-20T15:07:36.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 13%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sarah Cooper
0
Reputation points
asked 2026-05-20T15:07:36.35+00:00
Sarah Cooper
0
Reputation points
1 answer
Storage Issues with Onedrive
Good day, I'm using a Macbook which is almost at its capacity in terms of storage. I notice that documents I save, save both on my actual computer and in the cloud. I want to have offline access to some of my documents, but not some of the larger files.…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,126 questions
asked 2026-05-20T15:06:50.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jason Peat
0
Reputation points
answered 2026-05-20T15:07:11.9733333+00:00
Q&A Assist
3 answers
cannot use the email to log in for onmicrosoft.com for admin purposes
Hi no matter where I try and use my onmicrosoft.com email for admin issues with my main M365 email domain name i cannot log in anywhere with it
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,537 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 94%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
3 answers
Azure Communication Service stops sending email
We are evaluating Azure Communication Services for sending emails. Domain and other verifications are already complete. However when testing, we find that after sending a number of emails, trying to connect and send additional emails stops working.…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,663 questions
asked 2026-05-20T14:46:37.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jake K
56
Reputation points
edited an answer 2026-05-20T15:06:48.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Praneeth Maddali
9,595
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 10 Frozen Due to Update Issues as of May 9 2026
Let me preface this by stating that there seems to be widespread issues with pcs running Windows 10 and 11 as of May 9 2026. I have never had this happen before. Then out of the blue one of my Dell desktops running Windows 10 just inexplicably began…
Windows for home | Windows 10 | Performance and system failures
42,630 questions
asked 2026-05-09T20:26:18.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 53%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Timothy Angelone
15
Reputation points
commented 2026-05-20T15:06:07.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 24%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LSF
0
Reputation points
2 answers
Emails are being returned as undeliverable
I can't send any emails to adresses at gmail.com and now to many other adresses I get this message:- The following organization rejected your message: BL6PEPF0001AB4A.mail.protection.outlook.com.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,654 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Graph API for Sharepoint groups or users
I am working on Microsort Graph APIs for getting permission for sharepoint sites, drive and drive items usingapplication. For API drives/{driveId}/items/{itemId}/permissions to get permission on drive items, I see that it returns grantedToV2 object with…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,150 questions
asked 2026-05-14T09:38:49.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jain Harshita
0
Reputation points
commented 2026-05-20T15:05:49.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
17,095
Reputation points Microsoft External Staff
Moderator
2 answers
I've been trying to install the windows update (KB5034848) however after pressing install it downloads and installs before showing the code Install error - 0x800705b9 Is there a way of fixing this error.
I've been trying to install the windows update 2026-05 Security Update (KB5089549) (26200.8457) however after pressing install it downloads and installs before showing the code Install error - 0x800705b9 Is there a way of fixing this error.
Windows for home | Windows 11 | Windows update
14,877 questions
asked 2026-05-20T14:23:56.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nick Snyder
0
Reputation points
answered 2026-05-20T15:05:44.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
168.6K
Reputation points
Independent Advisor
3 answers
My issue with regard to Microsoft 365 Personal is solved
I have been in discussion with CoPilot and have decided to take this advice and confirm that staying with my current plan of £60 per annum for Microsoft 365 Personal to be the best option for me. Apologies for contacting you previously. There is one…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,152 questions
asked 2026-05-20T15:02:18.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED0%3C/text%3E%3C/svg%3E)
DeneseEdmondson-0897
0
Reputation points
answered 2026-05-20T15:04:51.01+00:00
DeneseEdmondson-0897
0
Reputation points
0 answers
Canceled 365 but can't download Office
I am trying to download the purchased Office Home 2024 but it will not download as it states that the product key is invalid when I just canceled my subscription to 365.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,181 questions
asked 2026-05-20T15:04:36.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Claude Rusinek
0
Reputation points
asked 2026-05-20T15:04:36.9766667+00:00
Claude Rusinek
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Insert Copied Cells
Excel will not allow the function "Insert Copied Cells", reviewed all existing fixes, reinstalled, nothing works. Open a brand new Worksheet type in basic data and try Copy > Insert Copied Cells and it is greyed out with no option. I can…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,539 questions
asked 2026-05-19T13:12:25.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 18%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jason Peller
0
Reputation points
accepted 2026-05-20T15:04:22.55+00:00
Jason Peller
0
Reputation points
2 answers
Zoom will not use camera or microphone on windows 11.
My windows 10 computer was automatically updated to windows 11. I had a Zoom meeting that I was able to log onto as usual, but my camera and microphone would not function. Any suggestions to fix this?
Windows for home | Windows 11 | Devices and drivers
22,937 questions
asked 2026-05-19T17:06:03.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Eric Ferguson
0
Reputation points
commented 2026-05-20T15:04:15.2233333+00:00
John Jefferson Doyon
69,840
Reputation points
Independent Advisor
2 answers
Email disappeared then sent to contacts?
Hi can anyone help or have you had the same or similar issue? I was working on an email that disappeared via the outlook app on a tablet. when this happened it stated it was sending it to all my emails contacts from another outlook account. The original…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,764 questions
asked 2026-05-20T15:02:26.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 5%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Craig Bell
0
Reputation points
answered 2026-05-20T15:03:59.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIV%3C/text%3E%3C/svg%3E)
Ishika Verma
0
Reputation points
3 answers
get rid of copilot icon
how do I get rid of the stupid copilot icon that now appears on the pages when I'm working in Word? There's no option in preferences that I can find.
Microsoft 365 and Office | Word | For education | Other
Microsoft 365 and Office | Word | For education | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 27%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Black screen / windows 10
It appears at the beginning ( only ) just a few seconds then it is starting normally A solution I myself adopted is to still pressing on the long shift ( ruler ) then it never has been seen while loading. I don't know whether the reason is technical or…
Windows for home | Windows 10 | Desktop, Start, and personalization | Other
asked 2026-05-20T14:00:56.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad Ahmad
5
Reputation points
commented 2026-05-20T15:03:13.29+00:00
DaveM121
878.4K
Reputation points
Independent Advisor