
42,420 questions with Microsoft 365 and Office-related tags
my product key was stolen and i want to recover purchase
I purchased Office 2024 from Best Buy and it will not install as it says it has already been redeemed. I have 2 Microsoft accounts and neither show an install. I am sure I didn't install this. I called Best Buy but they said I must contact Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows


Missing bullet symbols after windows 11 reinstall
After reinstalling Windows 11, I no longer have the bullet symbols (symbol font) in Outlook and Word. Bullets show up as a square box by default.
Microsoft 365 and Office | Word | For business | Windows


Windows Explorer with Onedrive extremely slow.
Windows explorer with Onedrive crazy slow. taking >30secs to open folder, then sub-folders similar. Saving files also stupid slow. Looked up Event viewer and saying The server {1454BEE1-EC6D-4D38-BCFD-1DA1F91BA46E} did not register with DCOM…
Microsoft 365 and Office | OneDrive | For business | Windows

adding payment method
how do I add my payment mothed after installing 365, it keeps saying my info is incorrect and wont let me go past this stage.
Microsoft 365 and Office | Access | Development

Why is default OneDrive settings "Always keep on this device" enabled for some users whole OneDrive folder?
Some users has the default OneDrive settins for "Always keep on this device" turned on. This setting is on top lever OneDrive folder. For some users the choice doesn't even show. Why doesn't it show for all users and can I set it to default…
Microsoft 365 and Office | OneDrive | For business | Windows

How can I import users from Entra ID to Active Directory?
Hi folks, I need an ideas exchange to reach this goal: Is it possible import Entra ID users in on-prem Active Directory? Can I use "Entra Connect Sync" to reach this goal? How can I import users' passwords? Password Writeback can crack…
Microsoft 365 and Office | Office Online Server

Why is Microsoft Changing to a Visual enhancement?
Computers and software were designed to make our lives quicker and easier. Now with developers changing to their own designs they think they know what others want. Wrong! Bring back the original Word it's simple and easy to use. I just want a platform…
Microsoft 365 and Office | Development | Other

Can't sign in with Copilot due to expired inactive school registration
My Office 365 license is valid through April 2026. Yet I cannot sign in to Copilot---it requires signing in with a username that no longer exists. That one has been a free educational license now expired, but which is still lurking in my current…
Microsoft 365 and Office | Word | For business | Windows


I cannot sign into my outlook account?
I have two accounts, one of which is used to pay for my 365 subscription, however, I cannot sign in. Microsoft claims nothing is wrong, but that makes no sense since I cannot sign in. HELP!
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
How to bring comments/notes back into view?
All comments/notes in one of my Excel worksheets got pushed beyond visible range when the file was moved to a new computer. I can manually move it back into view and resize it back to its original look, but I can't do that for thousands of cells. It was…
Microsoft 365 and Office | Excel | For business | Windows

Project Web App Project Details Page not loading information
Project Web App Project Details Page not loading information There is a failure in the Project Online project detail page where in the details of the existing web items it says: "Could not load this web item. Information that may be helpful in…
Microsoft 365 and Office | Project | For business | Windows
Account Fraud
I have been charged £32.05 by microsoft for a payment I have not made. I do not even have any microsoft items. However it is impossible to find a way to report this to microsoft. By bank have said I need to speak to microsoft before a full fraud case can…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Trouble Inserting PDF and Word Documents in Microsoft Word 365 on Windows 11
The 'insert object' does not work. Neither for PDF file (a pop-up reads that the Adobe is not installed or open, none of which is not true), nor for Word document, which opens that document to work on it but does not insert it.
Microsoft 365 and Office | Word | For business | Windows

I am paying £8.50 pm and no idea what for?
I am paying £8.50 a month for what? Can someone please let me know. Thanks
Microsoft 365 and Office | Word | For business | Windows

Office 365 users - remove an alias and email question
I currently have exchange 2019 and 365 business basic. I would like to remove an alias from a 365 user but do not have any access to. I was able to add my domain to office 365 that I use for email. I do not have exchange online configured. Can I set up…
Microsoft 365 and Office | SharePoint | For business | Windows

Samsung gallery how to manage backups / sync with OneDrive and Google drive
All these backup and sync options are driving me nuts 😆. So I decided to ask for some assistance here I have a Samsung S25+, which I really like. To manage the photos I am using Samsung gallery app, i like it better than Google photos. For years I'm…
Microsoft 365 and Office | OneDrive | For business | Windows

OneNot can‘t sync data from iPad
Hello, any help would be appreciated I‘ve been using OneNote for a while but wanted to enjoy the full microsoft office suite so I got an Office account. I have a lot of files with data I‘d like to keep in OneNote on my tablet. To have a backup I wanted…
Microsoft 365 and Office | OneNote | For business | Windows
Excel question about converting data
I am working on a spreadsheet of data exported from a database. There is an inconsistency with the output that seems to be related to Excel. In the example below, most of the #NAME? - the data is =+DRUSEN. I thought it might be because the field did…
Microsoft 365 and Office | Excel | For business | Windows

For awhile Microsoft 365 was auto-loading Google fonts used in an existing presentation but NOT embedded OR system installed - why has this behavior recently changed?
For a good while Microsoft 365 was auto-loading Google fonts that were used in existing presentations but that were NOT embedded OR system installed – why has this behavior recently changed? Google fonts that had been previously auto-loaded to the user…
Microsoft 365 and Office | PowerPoint | For business | Windows
I am not able to access my 365 developer account post 60 days of deletion
Hello MS Support, I used to have 365 developer account with the email address :- ******@gmail.com which got expired due to non usage, so i contacted MS support & Akash from MS Support advise me to delete the subscription and wait for 60 days however…