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inherited a customer buying with ex-ITsupplier buying commercial direct

Hi I inherited a customer with office365 licenses via the ex-ITsupplier, who setup licenses as commercial direct. ex-IT supplier buys licenses on his credit card and on bills to customer. Licenses do not expire until mid2026. Can this be transferred away…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-21T23:53:23.32+00:00
JPartner 0 Reputation points
edited an answer 2025-12-22T01:06:04.2266667+00:00
Vivian-HT 9,405 Reputation points Microsoft External Staff Moderator
1 answer

a proccess called cmd.exe is using around 30% cpu. It does not show on task manager or process explorer

Not sure if this is the right place to ask but i found similiar questions here. Finally kinda found out why my computer is slowing down randomly. a proccess called cmd.exe is using around 30%. It does not show on task manager or process explorer. But i…

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-22T01:05:41.0133333+00:00
tone23 0 Reputation points
answered 2025-12-22T01:05:53.5733333+00:00
Q&A Assist
1 answer

I never received a confirmation email with my product key for my Windows 11 purchase.

I never received a confirmation email with my product keys for my Windows 11 purchase. How do I get my product keys? Can a new email be generated? I bought 2 copies of Windows 11 for the computers my sons just built. I downloaded the media creation tool…

Windows for home | Windows 11 | Licensing and activation
asked 2025-06-09T02:56:46.1133333+00:00
Paul Cameron 5 Reputation points
edited the question 2025-12-22T01:05:05.23+00:00
Don Varnau 19,555 Reputation points Volunteer Moderator
2 answers

How can I never use ONEDRIVE again?

Why would Microsoft not allow me to not AutoSave to my personal PC. Do you hate me in Redmond Washington? Where can I go to not use your products anymore?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-12-19T01:55:57.7566667+00:00
Hallas, James 0 Reputation points
edited an answer 2025-12-22T01:03:31.6833333+00:00
Sophie N 8,930 Reputation points Microsoft External Staff Moderator
2 answers

I lost all my work on a document, how can I restore it?

I was working on my essay and clicked a random button and my entire essay is missing and I cant retrace it.

Microsoft 365 and Office | Word | For education | Other
asked 2025-12-08T04:44:50.0766667+00:00
Calzoncin, Sophia 10 Reputation points
commented 2025-12-22T01:03:04.8666667+00:00
Jade Ng 6,550 Reputation points Microsoft External Staff Moderator
0 answers

Cant import Certificates from Key Store to Web App

Cannot import web app from Key Vault. Failed to import key vault certificate: https://smppileopskeyvault.vault.azure.net/certificates/pileops. Error: The service does not have access to…

Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,505 questions
asked 2025-12-20T09:22:57.33+00:00
Pile Vic 0 Reputation points
edited the question 2025-12-22T01:02:13.28+00:00
Sridevi Machavarapu 11,320 Reputation points Microsoft External Staff Moderator
2 answers

We got the new iPhone 17 max pro and my email isn't working on the outlook app

Error Code: 50089 Request Id: [Moderator note: personal info removed] Correlation Id: [Moderator note: personal info removed] Timestamp: 2025-12-21T23:59:46Z Moved from Exchange | Other

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-12-22T00:20:04.8266667+00:00
Kenneth Brott 0 Reputation points
edited the question 2025-12-22T01:02:11.07+00:00
Jade Ng 6,550 Reputation points Microsoft External Staff Moderator
1 answer

how to fix this error, ive recently needed to re login to my microsoft store and microsoft in general due to authentication and i lost most of my subscriptions due to errors similar to these

Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Correlation Id: (Moderator's note: PII Removed) Timestamp: 2025-12-21T17:49:57.000Z DPTI:…

Windows for home | Other | Security and privacy
asked 2025-12-21T17:53:31.79+00:00
Kien Gamez 0 Reputation points
answered 2025-12-22T01:01:12.8766667+00:00
Hendrix-V 6,930 Reputation points Microsoft External Staff Moderator
2 answers

Cannot login into Azure Storage Explorer

Azure Storage Explorer application Every time I try to login in it says: elected user account does not exist in tenant 'Microsoft Services' and cannot access the application '

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-20T18:23:58.33+00:00
John T 20 Reputation points
edited the question 2025-12-22T01:00:54.45+00:00
Sridevi Machavarapu 11,320 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Trusted Signing Account - Identity Validation In Progress

I have the exact same problem mentioned in this post: https://learn.microsoft.com/en-us/answers/questions/5616711/trusted-signing-account-identity-validation-in-pro Hello, I've signed up for the Azure Trusted Signing Account but my organization has been…

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
365 questions
asked 2025-12-04T18:06:06.5566667+00:00
Hao Wu 30 Reputation points
edited a comment 2025-12-22T01:00:02.3333333+00:00
Hao Wu 30 Reputation points
2 answers

Grant-PnPAzureADAppSitePermission does not work when setting read permission to personal site

Hi, Is it expected that the PowerShell command Grant-PnPAzureADAppSitePermission does not work when granting read access to a personal OneDrive site (-my.sharepoint.com)? When I tried running this command: Grant-PnPAzureADAppSitePermission -AppId…

Microsoft 365 and Office | SharePoint | Development
asked 2025-12-16T23:19:20.2366667+00:00
Melvin 60 Reputation points
commented 2025-12-22T00:58:54.5366667+00:00
Matthew-P 8,115 Reputation points Microsoft External Staff Moderator
2 answers

MFA blocked – Error 399287 – SMS authentication conflict – request for authentication methods reset

Hello, I am contacting you regarding a Microsoft account that is currently blocked in a Multi-Factor Authentication (MFA) enrollment loop. Please note that the account I am using to send this message is NOT the account affected by the issue. I am unable…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2025-12-21T19:12:47.2733333+00:00
Primaelle Vertenoeil 0 Reputation points
answered 2025-12-22T00:58:08.9366667+00:00
Jade-T 8,770 Reputation points Microsoft External Staff Moderator
2 answers

Help with Account error in office 2024 on Windows 10 PC

Every day I have to Sign in, Viz: I only use Word, Excel and Outlook. It shows up in Word and Excel, but not in Outlook, Viz: My Office is Microsoft Office 2024 Professional Plus (PC) I have been told to Sign Out and Sign in again, and that it is a…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-10-30T20:13:45.6366667+00:00
Einar Flaathe 0 Reputation points
commented 2025-12-22T00:57:49.97+00:00
Jeanie H 8,165 Reputation points Microsoft External Staff Moderator
1 answer

PORQUE TENGO QUE PAGAR SUSCRIPCION DE 365, SI YA PAGUE EL MICRODOFT 2024 PRO

PORQUE ES QEU TENGO QUE AFILIARME A UNA SUSCRIPVIONS DE 365 COPILOT SI YA COMPRE WINDOWS 11 PRO Y OFFICE 2024 ???

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-12-20T01:26:06.58+00:00
Jose Velazco 0 Reputation points
commented 2025-12-22T00:57:44.2166667+00:00
Sophie N 8,930 Reputation points Microsoft External Staff Moderator
6 answers

Issue with Right Alt + Shift Not Switching Languages Properly in Windows

Hello, I am experiencing an issue in Windows with the keyboard shortcut Right Alt + Shift used for switching input languages. The shortcut works only when switching from English to Arabic, but it does not work when switching from Arabic back to English.…

Windows for home | Windows 11 | Settings
asked 2025-12-05T14:56:28.47+00:00
Mohamed Samir Ahamed Fooda 85 Reputation points
commented 2025-12-22T00:57:38.57+00:00
Hanaa Fathy 0 Reputation points
2 answers

How to integrate Team with Outlook

How to contact via phone with Microsoft for technical support?

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Schedule meetings
asked 2025-12-20T00:32:24.4+00:00
Bipul Dutta 0 Reputation points
commented 2025-12-22T00:57:13.7333333+00:00
Sophie N 8,930 Reputation points Microsoft External Staff Moderator
2 answers

Why was this thread deleted

https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fanswers%2Fa%2F12447698&p=bT0wOWIzYjcyZS0yNDVlLTRjY2MtOGRjYi1iMzRiNTVmYmY5YjMmdT1hZW8mbD0xMjQ0NzY5OA%3D%3D   Mod moved from : Azure Key Vault

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2025-12-20T09:25:43.9633333+00:00
Pile Vic 0 Reputation points
edited the question 2025-12-22T00:57:00.2233333+00:00
Sridevi Machavarapu 11,320 Reputation points Microsoft External Staff Moderator
2 answers

Why isn't the "new Outlook" scheduling tool suggesting the first times all attendees are available?

I need to use to Outlook to find the best day and time for all of my required attendees to attend my meeting but it's not working. In my open invite, when I select Scheduler or click on the date/time to see the Time Suggestions, Outlook is not suggesting…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-19T22:39:33.37+00:00
Michelle Schnorr 0 Reputation points
commented 2025-12-22T00:56:55.42+00:00
Sophie N 8,930 Reputation points Microsoft External Staff Moderator
2 answers

Error SQL71621: Azure Key Vault URI '' must be an well-formed, absolute URL

I have an Azure SQL Database using Always Encrypted with the Column Master Key being stored in Azure Key Vault. The project is in Azure DevOps and I am using the Azure SQL DacpacTask to deploy my releases to my dev and prod environments. I am using a…

Azure SQL Database
asked 2024-10-23T18:27:15.0666667+00:00
J B 0 Reputation points
edited an answer 2025-12-22T00:56:52.3833333+00:00
Greg Yvkoff 151 Reputation points
2 answers

How to make another account an admin acct?

I set up the wrong account as admin when first setting up my new computer. I would like to change the admin acct to the correct one and then delete the original. How and where do I do this? Moved from: Microsoft System Center | Other

Windows for home | Other | Security and privacy
asked 2025-12-21T23:38:14.9633333+00:00
Christopher Curtis 0 Reputation points
answered 2025-12-22T00:56:38.47+00:00
EmilyS726 189K Reputation points Independent Advisor