5,307 questions
1 answer
One of the answers was accepted by the question author.
Windows 11 Pro Retail activation stuck in Notification mode after hardware refresh (0x803F7001) — pre-wipe license was confirmed active
Windows 11 Pro (Retail channel, partial key 3V66T) has been stuck in "Notification mode" for over a week, error 0x803F7001, after a same-week hardware refresh + clean OS reinstall. Support case number <PII removed> open but stalled (phone…
Windows for home | Windows 11 | Licensing and activation
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Tenant lockout only Global Admin, lost MFA (Authenticator) – need tenant recovery
@Rukmini Hello, I am the global administrator for my Microsoft 365 business tenant. My account is: ****II.onmicrosoft.com I lost access to my Microsoft Authenticator app and I do not have any backup authentication methods configured. Because of this, I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,213 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 74%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How am I supposed to contact Xbox Support? Nothing Works!
I keep trying over and over and over to contact Xbox support but nothing works. It's like the entirety of Xbox support just no longer exists or something. No matter what I do, I can't get anything related to Xbox support to even load. All I want to do is…
Windows for home | Other | Gaming
4,286 questions
asked
2025-08-28T02:09:22.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Maria Tex
25
Reputation points
commented
2026-07-25T19:59:24.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 83%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Šarlota Bocková
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How can I add a background phoro to my Windows 11 computer?
After a new User account was made and then deleted and or some setting was changed, I lost my background photo and now the screen is all black. When I go to the Background photo area in Personalization, there is NO option to add a background photo! I can…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-07-25T06:26:44.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 82%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wayne Carpenter
115
Reputation points
commented
2026-07-25T18:38:52.6433333+00:00
Wayne Carpenter
115
Reputation points
1 answer
One of the answers was accepted by the question author.
I want to erase all photos stored in my One Drive.
I want to erase all photos stored in my One Drive. It makes to scroll down and select all the photos to be erased but it takes hours to choose all the photos. There should be a easy way to do this but I can not find it on the page.
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,235 questions
asked
2025-10-17T09:48:12.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 25%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Ercan Cihandide
25
Reputation points
commented
2026-07-25T18:37:54.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Scott Royle
10
Reputation points
1 answer
One of the answers was accepted by the question author.
office 2024 home edition without onenote app
Hello, is it possible to install office 2024 home edition without onenote app ?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,758 questions
asked
2026-07-23T16:14:53.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 63%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Tomislav Ostroški
20
Reputation points
commented
2026-07-25T18:11:10.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKU%3C/text%3E%3C/svg%3E)
Kaleem Ullah
10
Reputation points
5 answers
One of the answers was accepted by the question author.
i have an account but micro 365 not working on mac OS device
i have an account but micro 365 not working on mac OS device, device not seen
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,790 questions
asked
2026-07-18T08:35:10.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leslie Barras
20
Reputation points
commented
2026-07-25T17:21:16.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Huma Ali
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Outlook will not open on this device
Outlook will not open on this device (laptop Windows 11) but opens on our desktop computer which is Windows 10. it came up with "Outlook not responding" . It froze last night when I was trying to delete messages and move a folder
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,153 questions
asked
2026-07-25T06:57:11.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 12%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Murray Davies
20
Reputation points
commented
2026-07-25T17:09:54.7533333+00:00
Stefan Blom
352.3K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Fixing Half English Half Vietnamese issues in Windows 11
Someone's laptop has a problem with the Vietnamese Language Pack. If you can, go https://www.facebook.com/groups/864872477456083/posts/1810727696203885/ to see problems. There is a laptop fully Vietnamese and a laptop partial English US and Vietnamese.
Windows for home | Windows 11 | Input and language
2,039 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 79%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Minecraft account connected to an unknown Microsoft account.
When I recently tried logging into my Minecraft account using the Microsoft account I have always used, it did not log me into my normal Minecraft account. Instead, it for some reason created a completely new account. Since then, every time I log in with…
Windows for home | Windows 11 | Accounts, profiles, and login
10,097 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 12%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 51%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Email Hacked and Authenticator Not Working
Hello, my Microsoft email has been hacked and I can't reset the password as the Authenticator App is also hacked or blocked. I am going around in circles with online help...all options need Authenticator app, but it is not pushing notifications. I need…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,153 questions
1 answer
One of the answers was accepted by the question author.
How to get rid of this red notification badge on iPad?
I recently started trying Edge on both my iPhone and iPad but I'm running into a weird issue on both of them. I always see this red badge on the menu icon to the right, but when I tap on it, it doesn't show me where the notification is coming from. When…
Microsoft Edge | Other | iOS
Microsoft Edge | Other | iOS
Other issues or features related to Microsoft Edge on iOS
237 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
A phishing email ?
I receive an email, titled " email alert", email address is " to ******@communication.com ", with the attached called "Microsoft Docx-15KB", the content of the email said that " please see pdf and follow the included…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,819 questions
asked
2026-07-25T14:51:25.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Shuming Chen
20
Reputation points
accepted
2026-07-25T15:43:12.0166667+00:00
Shuming Chen
20
Reputation points
3 answers
Cant change hello PIN as the PIN verification screen appears then disapears.
It seems that the pin I have used for some time is not working?? Fortunetely I used the passwordto access the computer. Now Im trying to change the password. I cant Put in the old password and then a new one because it does not accept the old one. Ok so…
Windows for home | Windows 11 | Security and privacy
8,708 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 42%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 79%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft Defender for Cloud Recommendations Not Refreshing After Resource Deletion and Exemption
We are experiencing an issue with Microsoft Defender for Cloud recommendations where deleted resources continue to be flagged as requiring action. It has been more than 10 days since these resources were deleted, yet they still appear as non-compliant in…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,786 questions
asked
2026-06-16T21:16:24.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 77%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohanish Mate
46
Reputation points Microsoft External Staff
commented
2026-07-25T14:57:03.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joshua Berkowitz
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Disabling Windows 11 MAC Randomization via Intune Wi-Fi Profiles
Context: Our corporate access points rely on MAC address filtering to authorize hardware. Because Windows 11 randomizes MAC addresses by default, our authorized devices are currently losing connectivity. Question: How do we configure an Intune Wi-Fi…
Windows for business | Windows 365 Business
2,786 questions
asked
2026-07-06T14:50:48.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jenifer Teffani
20
Reputation points
accepted
2026-07-25T14:39:33.63+00:00
Jenifer Teffani
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Can File Explorer show file sizes in bytes instead of kb?
Can File Explorer show file sizes in bytes instead of kb... if so, how?
Windows for home | Windows 11 | Files, folders, and storage
11,709 questions
asked
2026-07-25T13:27:48.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jack Smook
110
Reputation points
commented
2026-07-25T14:09:32.4466667+00:00
Jack Smook
110
Reputation points
3 answers
One of the answers was accepted by the question author.
Unplanned downtime with "Unknown Reason" / Platform Initiated cause – Azure Database for PostgreSQL Flexible Server
On July 7, 2026, 9:14 AM (local time) our production Azure Database for PostgreSQL – Flexible Server instance experienced an unplanned outage. We restarted the server manually, which restored connectivity. A Resource Health event was generated with the…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,051 questions
asked
2026-07-10T07:17:03.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vito Bahtijarević
20
Reputation points
accepted
2026-07-25T13:52:43.76+00:00
Vito Bahtijarević
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How to fix IRQL_NOT_LESS_OR_EQUAL with ntoskrnl.exe identified as source?
I'm having a lot of BSOD issues. I've repaired my C drive, but have yet to repair my EFI system partition, which is shown as needing a full repair on settings. I also had my computer scan for corrupted system files, which it found and repaired. I've…
Windows for home | Windows 11 | Performance and system failures
32,459 questions
asked
2026-07-21T00:54:34.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 37%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
Zoë Herman
20
Reputation points
commented
2026-07-25T13:36:24.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
21,995
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.
We pay $18 a month and can't access Office 365. Is this because I was recently given an account ******@twgs.qld.edu.au? But now wish to log in to account of ******@gmail.com? Request Id: 1b67d135-ce63-44ba-a711-054201281c00 Correlation Id:…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,137 questions
asked
2026-07-25T00:26:54.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Murtagh
20
Reputation points
commented
2026-07-25T13:22:31.82+00:00
EmilyS726
267.8K
Reputation points
Independent Advisor