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1 answer One of the answers was accepted by the question author.

How can Microsoft Clarity help improve user experience on a service-based Mindfully website?

I’m working on improving the user experience of a service-based website and I’m considering using Microsoft Clarity to better understand how visitors interact with the site. I’d like to learn more about the best way to use Clarity features such as…

Microsoft Security
Microsoft Security

A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.

43 questions
asked 2026-08-12T11:26:36.3966667+00:00
Saria Dean 20 Reputation points
accepted 2026-08-12T11:37:39.65+00:00
Saria Dean 20 Reputation points
2 answers One of the answers was accepted by the question author.

Missing Certification Voucher - AI Skills Fest 2026

Hello Support Team, I completed the AI Skills Fest 2026 challenge program back in June, but I have never received my Pearson VUE exam voucher email. I was just text chatting with a general Microsoft billing agent (Tushar), and they directed me to contact…

Community Center | Not monitored
asked 2026-08-12T09:47:27.5766667+00:00
Charis Akinmusire 20 Reputation points
answered 2026-08-12T11:19:01.5366667+00:00
Julian Sharp 40,111 Reputation points
2 answers One of the answers was accepted by the question author.

I have two accounts and it keeps only allowing one

I have an old hotmail account and a Gmail one but I can’t access both at the same time as my Microsoft account is linked to Gmail one so it’s removing one if I try to add both how do I resolve this ?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-10T18:36:34.3866667+00:00
claire farlam 20 Reputation points
accepted 2026-08-12T11:09:21.53+00:00
claire farlam 20 Reputation points
1 answer One of the answers was accepted by the question author.

Missed PL-300 Exam due to OnVUE launch failure & incorrect support advice (Case #42<***removed PII***>)

Hi Microsoft Support Team, I was scheduled to take my PL-300 exam today, but I was unable to launch the OnVUE application (OnVUE-26.14.116.exe). Prior to the exam, I attempted the system test, which failed to launch. I contacted Pearson VUE support, and…

Community Center | Not monitored
asked 2026-07-31T05:37:09.69+00:00
Kazi Safayet 20 Reputation points
edited the question 2026-08-12T11:05:33.7466667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Request for Microsoft 365 Fundamentals Exam Discount Voucher

I hope you are doing well. I attended and successfully completed the Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot and Agents training session. According to the completion email, I am eligible to receive a 50% discount…

Community Center | Not monitored
asked 2026-07-31T05:23:48.7366667+00:00
Sitab Husain Malek 0 Reputation points
recommended 2026-08-12T11:04:22.9666667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Copilot Studio Workflow — connections owned by a service account don't work when a different user opens it. Why, and is there a fix?

I built a Workflow (Copilot Studio's newer autonomous/event-driven flow type, not classic agent flows or Power Automate cloud flows). All connections in it (SharePoint, Dataverse, Outlook, etc.) are authenticated under a dedicated service account, not my…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-11T08:43:27.02+00:00
BATES Jack (EXT) 40 Reputation points
accepted 2026-08-12T11:01:07.13+00:00
BATES Jack (EXT) 40 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook delay send

I can't move to the new outlook because it doesn't enable a delay send rule to be set for all out going email - this is a critical feature that is missing

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-10T13:23:35.7466667+00:00
Darton, Nicholas 40 Reputation points
accepted 2026-08-12T10:56:14.12+00:00
Darton, Nicholas 40 Reputation points
2 answers One of the answers was accepted by the question author.

Why won't the Microsoft sign-in accept my PIN on my wife's laptop computer

Why won't the Microsoft sign-in accept my PIN on my wife's laptop computer when I try to update her Office 365? She shares my subscription, so, I need to sign into her device with my email address since I own the subscription, yet Microsoft rejects my…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-11T20:40:03.8+00:00
Richard M 20 Reputation points
edited an answer 2026-08-12T10:54:37.5+00:00
Stefan Blom 348.6K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Azure SQL Database sp_invoke_external_rest_endpoint Failing (401 Unauthorized) with Managed Identity for OpenAI

Environment: Azure SQL Database Azure OpenAI Service System Assigned Managed Identity (SAMI) The Issue: I am attempting to call an Azure OpenAI endpoint directly from an Azure SQL Database using the sp_invoke_external_rest_endpoint system stored…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,983 questions
asked 2026-08-12T03:30:49.1+00:00
Ronn Taylor 40 Reputation points
edited a comment 2026-08-12T10:39:13.3233333+00:00
Ronn Taylor 40 Reputation points
4 answers

Microsoft Edge Printing Issue

Hi we have been struggling with printing on version Version 151.0.4129.59 (Official build) (64-bit) it either keeps loading preview or the web browser keeps crashing. No matter if you reset Microsoft Edge or Repair it does not work. Will there be a fix…

Microsoft Edge | Other | Windows 11
asked 2026-08-06T06:42:57.16+00:00
recommended 2026-08-12T10:10:17.3466667+00:00
Thomas4-N 21,145 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Too few devices for Office 365 Family allowed. At least 8 devices must be possible.

Hello, es gibt immer mehr Geräte, wie iPhone, iPad, MacBook, iMac, Windows-PC, Windows-Notbook, die 1 Kunde quasi gleichzeitig benutzt. Deshalb muss im Office 365 Family Abonnement die erlaubte Anzahl von Geräten von 5 auf mindestens 8 erhöht werden,…

Microsoft 365 and Office | Other
asked 2026-08-12T07:10:16.4066667+00:00
Rainer K 20 Reputation points
accepted 2026-08-12T09:52:51.4+00:00
Rainer K 20 Reputation points
1 answer One of the answers was accepted by the question author.

Laptops have less and less free space.

My laptop's C drive originally had only 53-54GB of free space. After updating NVIDIA Display Driver and Insys Software Firmware Driver, it only had 50-51GB left. I've deleted restore points, cleaned up the disk, and run Dism.exe /online /Cleanup-Image…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-08-12T06:34:13.6733333+00:00
林宗昇 8,250 Reputation points
commented 2026-08-12T09:51:05.99+00:00
林宗昇 8,250 Reputation points
1 answer

Default zoom level Outlook Reading Pane

How can I change the default zoom setting for the Outlook Reading Pane? I've seen so many solutions online and here on learn.microsoft.com, but they all refer to the zoom level when you open the email, not the reading pane. We use: MS Outlook (Classic)…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-12T08:26:57.8533333+00:00
Anonymous
recommended 2026-08-12T09:38:46.1666667+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
7 answers One of the answers was accepted by the question author.

WIN11 Widgets not working - "Unable to load weather information"

I am running WIN11 (latest update available) and, for some reason, my widgets are not working. They had been working until recently. I didn't install any new programs that seem to be related to Widgets not working. I am indeed connected to the internet..…

Windows for home | Windows 11 | Apps
asked 2025-07-12T22:08:05.0666667+00:00
Matthew Steger 45 Reputation points
commented 2026-08-12T09:26:57.2066667+00:00
garbo 0 Reputation points
2 answers One of the answers was accepted by the question author.

How do I rename a team in New Teams version?

There isn't an option when I click the three-dot menu to edit the name of the team in the Manage Team section. So, given that, how do I edit the name of a team?

Microsoft Teams | Microsoft Teams for business | Other
asked 2024-02-07T17:34:44.0933333+00:00
Draven Carothers 35 Reputation points
commented 2026-08-12T09:17:27.63+00:00
Sean Cook 0 Reputation points
1 answer

Strange 5GB+ files popping up on Local Disk

A few days ago, I noticed these files in my local disk. They take a ton of space, around 63GB in total, and all have weird file types. I couldn't get any information on the specific type of file format and what's stranger is that they all start with…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-07-31T04:56:07.09+00:00
Audrey Yan 0 Reputation points
recommended 2026-08-12T09:13:34.7266667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

1 License, 1 Domain - MS365 Business says UNLICENSED

I got a domain from a different source (WIX). While setting up MS365 we were given onmicrosoft.com and then I noticed it changed it to .onmicrosoft457.com When I go into MS Admin>Active Users> it says onmicrosoft.com is UNLICENSED. What do I do?…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-08T18:24:39.59+00:00
Charmaine 20 Reputation points
edited an answer 2026-08-12T09:13:02.6266667+00:00
Killian N 3,150 Reputation points Independent Advisor
2 answers

Microsoft 365 Displaying Without Certain Characters On Mobile (Excel, SharePoint, Android)

I can't remember exactly when it started, I would say starting in July of this year, I noticed when viewing my work schedule online (we use 365 to post our weekly schedules), 3 specific characters would disappear, but only when I'm viewing the schedule…

Microsoft 365 and Office | SharePoint | Other | Android
asked 2026-07-29T10:07:23.8666667+00:00
Harold Wagner 5 Reputation points
recommended 2026-08-12T09:12:51.7133333+00:00
Stefan Blom 348.6K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How to reach a Microsoft Tech support human being

I need to talk to a Microsoft tech support person. I need to re-establish global admin status. But, I can't get a support person without global admin status. How do I get to talk with a Microsoft tech support human being?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-08T12:24:25.62+00:00
Candace Roberts 20 Reputation points
edited an answer 2026-08-12T09:11:22.0166667+00:00
Killian N 3,150 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

HOW TO download transcript?

I organized a TEAMS meet last month but someone else set to record the session for writing her minutes. How to download and share the transcript?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-08-07T03:39:54.4533333+00:00
Kan, Koon-Hwee 20 Reputation points
edited an answer 2026-08-12T09:09:01.71+00:00
Killian N 3,150 Reputation points Independent Advisor