473,632 questions

Sort by: Updated
1 answer

Microsoft Surface Laptop 4 keeps closing with blue screen. Tried usual diagnostics but no success,

Microsoft Surface Laptop 4 keeps closing with blue screen. Tried usual diagnostics but no success. Would appreciate some help please. Thanks

Surface | Surface Laptop | Performance and maintenance
asked 2025-01-10T17:15:19+00:00
Anonymous
9 answers One of the answers was accepted by the question author.

Mini DisplayPort adapter not working

Hi, I've purchased a Surface 4 pro a few weeks ago. I used the minidisplay port adapter to connect to an external projector using a VGA adapter from a friend (3rd party). Everything was fine. After that I bought a Belkin HDMI adapter. I tried to use it…

Surface | Surface Pro | Display and screen
asked 2016-11-04T18:19:52+00:00
Anonymous
1 answer

Surface Slim Pen 2 tip is not working, but the pen is paired/connected and working with the eraser. Tried everything, but nothing.

I have a Surface Pro 8 and the Surface Slim Pen 2. Both are working well initially, but today, I've been having this issue with my pen tip not working. My pen nib never broke, but I bought a replacement pack with 2 other tips just in case. When I tried…

Surface | Surface Pro | Display and screen
asked 2023-05-10T09:38:54+00:00
Anonymous
3 answers

Surface book 2 (Unknown USB device (Port Reset Failed)

Dear community, I have had this issue for a week now where my Surface book 2 base keeps disconnecting and reconnecting (not physically), it just makes the sound windows makes when disconnecting and reconnecting a usb device and renders the entire base…

Surface | Surface Book | Performance and maintenance
asked 2021-10-30T06:05:21+00:00
Anonymous
7 answers

How to resize pictures on Surface Pro 4

as stated need to resize photos on my surface 4,  seems I need an app well which one.  after spending too much already on this I'm finding lots of additional items to have to go and hunt for that are included in a lap top.  **Subject was edited by the…

Surface | Surface Pro | Sound and camera
asked 2017-05-28T05:01:54+00:00
Anonymous
6 answers One of the answers was accepted by the question author.

Question Re Storing a Surface Studio in Cold Weather for a Couple Months

I have a Surface Studio. I am moving from Utah to Ohio and would like to keep my Studio in a storage facility (while I find a new home in Ohio) that is, according to the agent I spoke with at the storage facility, not really climate-controlled. So, my…

Surface | Surface Studio | Safety and security
asked 2021-08-26T17:35:40+00:00
Anonymous
9 answers

Help needed_Windows doesn’t start on Surface Pro 4 - cannot recover my Surface using a USB recovery drive

Hi all,  I have been using my Surface Pro 4 (i5, 4GB) since January 2017. Last Friday, I put it into "sleep" and after a while I came back and disconnected all accessories (I did this almost everyday and it was all okay). Then I found Windows…

Surface | Surface Pro | Install and update
asked 2020-08-12T21:37:46+00:00
Anonymous
3 answers

Alcantara Keyboard cleanining

How to clean my alcantara keyboard as it comes dirty with stains

Surface | Surface Laptop | Safety and security
asked 2019-05-14T10:10:30+00:00
Anonymous
1 answer

Surface Model 1514 128 Gb - Full Reset

I recently retired and had information and programs no longer needed so I did a complete reset on my Surface. When it restarted the last time it got to the AMI Bios and stopped. I cannot use the mouse or any other way of continuing the restart because…

Surface | Surface Pro | Install and update
asked 2017-11-22T19:53:50+00:00
Anonymous
8 answers

Surface Pro 11 performance

Hi! I have Surface Pro 11 OLED, Windows 24H2 with updates up to 12/10/2024. Thanks Microsoft for efforts about ARM64. I don't ask super gaming performance from Surface Pro 11. But elementary performance has questions. I'm about Windows interface speed…

Surface | Surface Pro | Performance and maintenance
asked 2024-12-11T18:57:12+00:00
Anonymous
2 answers

Why can't I use my Microsoft Complete coverage when initiating a repair?

I have accidental damage to both my Microsoft Surface Pro X and my Signature Keyboard. When I initiate a repair I have no option to take advantage of the Microsoft Complete coverage I purchased, which is still in effect. Instead I'm asked to pay $600 to…

Surface | Surface Pro | Performance and maintenance
asked 2024-05-07T15:26:25+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Surface Laptop Studio won't charge (despite trying fixes).

Hi, My Surface can only charge via USB-C and no longer via the proper charger. I have: cleaned, done 20 sec reboot several times, reinstalled battery drivers, run the diagnostic tool, tried other chargers that I know work etc., still won't charge. Only…

Surface | Surface Laptop | Power and battery
asked 2024-01-04T10:14:25+00:00
Anonymous
1 answer

Controlling Surface Hub via Telnet

Hello Everyone, Can we control MS Surface Hub via Telnet commands like TV Power ON, Power Off? I am using a Crestron Control Processor. If yes then what are the commands and Telnet Port number?

Surface | Other
asked 2024-03-15T14:24:01+00:00
Anonymous
1 answer

Windows native apps keep crashing or won't even open

Hello, I can't seem to recall exactly when this started to occur but here is a rundown of my issues and solution i've tried so far. Affected apps: Microsoft Store Surface App Calculator WhatsApp Dolby Access Event viewer crash report:…

Surface | Surface Laptop | Install and update
asked 2024-11-21T14:12:44+00:00
Anonymous
1 answer

Volume/Screen Dimming

Sometimes the volume down button dims the screen momentarily while the volume up button does nothing. Onset: Randomly after Windows 10 boots and user logs in. Provoking: No idea. Occurs with and without Bluetooth keyboard/pen connected Quality: The…

Surface | Surface Pro | Display and screen
asked 2020-05-19T13:38:49+00:00
Anonymous
3 answers

Surface Pro 3 - Screen goes black, unable to power back on

I have a recent issue with my Surface Pro 3 where the screen goes black and I am unable to power back on the computer. Battery is at 100% and plugged in. The only way I have been able to resolve this issue is by taping the power button down for a long…

Surface | Surface Pro | Power and battery
asked 2021-01-26T17:39:28+00:00
Anonymous
10 answers

Surface Pro 3 dead when charger unplugged (won't run on batter) after latest firmware update

I have a surface pro 3 i5 256 (model 1631). There was recently a firmware update. However, after this update, my tablet won't power on when unplugged. And when it is on with the charger, if the charger is unplugged, the tablet shuts down. Is there any…

Surface | Surface Pro | Power and battery
asked 2018-10-18T07:39:57+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

I want to know what surface is best for animation and design f

I’m starting a clothing line, as well as other stuff in the design and animation area I wanted to know what’s the best surface that will suite my needs

Surface | Surface Laptop | Performance and maintenance
asked 2024-09-07T20:41:59+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Surface Book 2 drops frame rate

I have noticed that when I play some games, or watch videos, the frame rate drops. I only play games in Steam and the games this happens on are: Geometry Wars 3 Worms during the video sequences before a level loads up. Pinball FX3 DARIUSBURST Chronicle…

Surface | Surface Book | Display and screen
asked 2019-08-04T21:22:15+00:00
Anonymous
1 answer

Disabling display orientation shortcuts

I'm using my Surface Pro with an external monitor and I'm getting a bit frustrated that every time I go to select a word using Ctrl + Shift + (Arrow) [and I do that a lot] the external monitor's display orientation rotates. Strangely, in my Display…

Surface | Surface Pro | Display and screen
asked 2021-05-16T06:29:59+00:00
Anonymous