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[URGENT] Certification Renewal Error Inquiry

Hello, I am writing to report a critical and absurd system error regarding my MS-700 certification renewal. Today is the very first time I logged in to renew this certification. However, even before I could even touch or click the "Take…

Community Center | Not monitored
asked 2026-05-26T04:50:58.1266667+00:00
YunJae LEE 0 Reputation points
edited the question 2026-05-26T17:19:01.8733333+00:00
Gérard Oomens 123.3K Reputation points Volunteer Moderator
1 answer

I didn't receive the badge yet

I finalised all training courses i didn't reach the explorer yet kindly help me what is missing

Community Center | Not monitored
asked 2026-05-26T15:10:44.6466667+00:00
Lara Al Jannoun 0 Reputation points
edited the question 2026-05-26T17:17:05.0433333+00:00
Gérard Oomens 123.3K Reputation points Volunteer Moderator
2 answers

Stop Auto payment

I have an autopayment of $107.36 on a debit card that happened on May 23, 2026 that I would like stopped. The statement description says it was merchant code: 5818. When I go to our microsoft account it says we have not purchased anything in the last 3…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-26T16:42:09.38+00:00
Jim Anderson 0 Reputation points
answered 2026-05-26T17:16:05.1833333+00:00
DaveM121 888.6K Reputation points Independent Advisor
1 answer

i cannot add a mobile phone nor a new recovery email to my hotmail.com account

Dear Microsoft Support Team, I am experiencing an issue with my Hotmail account and would appreciate your assistance. I am currently unable to add a mobile phone number or a new recovery email address to my account's security information. Whenever I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-25T20:33:00.1866667+00:00
Lilia Mendez 0 Reputation points
commented 2026-05-26T17:16:02.58+00:00
EmilyS726 238.7K Reputation points Independent Advisor
2 answers

I paid my subscript to Windows 365 but it is not working

I recently paid my subscription for Microsoft Windows 365 office personal but when I tried to open Excel just now i get a message about payment?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-26T16:41:00.7566667+00:00
A. James Sheridan 0 Reputation points
answered 2026-05-26T17:14:50.2966667+00:00
DaveM121 888.6K Reputation points Independent Advisor
3 answers

Brand new laptop with free year of Microsoft office suite, but cannot activate as old, expired subscription is still showing on acccount

I have a new/replacement laptop that I just got that has a free year of Microsoft Office that I'm supposed to be able to activate, but it keeps recognizing my old, expired Microsoft Office subscription from the laptop I had to replace. How can I activate…

Microsoft 365 and Office | Other
asked 2026-05-26T03:33:30.7133333+00:00
Dee 0 Reputation points
answered 2026-05-26T17:14:24.74+00:00
John Jefferson Doyon 72,570 Reputation points Independent Advisor
2 answers

[Moderator note: Personally Identifiable Information removed] Email Distribution Group Updates Needed

I am currently listed as an owner of the Outlook [Moderator note: Personally Identifiable Information removed] Distribution group. I need to remove my name and add [Moderator note: Personally Identifiable Information removed] as owner of the group;…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-05-26T15:43:07.11+00:00
Deubel,Lisa 0 Reputation points
edited an answer 2026-05-26T17:13:12.4833333+00:00
Chris Duong 9,085 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix this problem?

Oneproud420 account has a game pass but it's not showing up. What do I need to do? Don't have game pass card was bought at Walmart. For Xbox live 12 month subscription got it as a Christmas present. No longer have card.

Windows for home | Windows 11 | Microsoft Store
asked 2026-03-18T00:21:51.57+00:00
Bradley Cousins 0 Reputation points
answered 2026-05-26T17:09:35.0966667+00:00
Mustafa Ali 0 Reputation points
1 answer One of the answers was accepted by the question author.

Renewed Microsoft 365 Personal on 5/21/26

Renewed Microsoft 365 Personal on 5/21/26 and downloaded it but all programs except Access are still showing subscription cancelled.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-26T16:53:59.6633333+00:00
Phyris Tobler 20 Reputation points
accepted 2026-05-26T17:09:10.6466667+00:00
Phyris Tobler 20 Reputation points
4 answers One of the answers was accepted by the question author.

How do I remove Copilot on Outlook Classic?

AI should always be optional. And it's stupid that these details need to be at least 50 characters.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-26T15:00:46.1766667+00:00
Hubbard, Kimberly M 20 Reputation points
accepted 2026-05-26T17:07:16.82+00:00
Hubbard, Kimberly M 20 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to access Azure DevOps Organization as owner was deleted

Hi Team, I need you help to gain access again to one of our ADO organizations. Owner account was deleted in a cleanup and nobody else has access to the organization. Could you help us please?

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,140 questions
asked 2026-05-26T14:28:17.2+00:00
Sofia Campos 25 Reputation points
commented 2026-05-26T17:05:37.7866667+00:00
Sofia Campos 25 Reputation points
1 answer

erro 0x8000FFFF

o erro 0x8000FFFF do meu PC Windows 10 esta atrapalhando a conexão com a rede

Windows for home | Windows 10 | Devices and drivers
asked 2026-05-26T16:32:18.04+00:00
answered 2026-05-26T17:05:16.6933333+00:00
David-M 114.7K Reputation points Independent Advisor
2 answers

KB5022661 for Windows Server 2008 R2 where to download?

Good Day I am looking for kb5022661 to apply to my Windows Server 2008 R2 server. i can't seem to find it on the Microsoft Update Catalog i am trying to update the anti-virus on that server and the newest version requires Trusted Signing i already have…

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-05-26T13:54:22.7933333+00:00
Aaron Rousch 0 Reputation points
commented 2026-05-26T16:58:52.8633333+00:00
Aaron Rousch 0 Reputation points
3 answers

Azure Maps - Changing Map Style and Adding Symbols to Existing Layer Issue

Hi, I have a map with a SymbolLayer on it with the ability to click on the map to add a symbol and also click on a symbol to see it's ID in a popup. I am encountering an issue where if I change the map style and add a symbol and click on that symbol, the…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

924 questions
asked 2025-06-23T18:46:50.2133333+00:00
Ken Bowman 301 Reputation points
commented 2026-05-26T16:58:25.28+00:00
Ken Bowman 301 Reputation points
2 answers

How to edit and create new documents in word.

I have a personal account that I pay a subscription fee. All my devices are connected to my account and I can download and open files but it will not let me edit or create new documents. It tells me to log in and when I try it says I do not have an…

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-26T16:06:51.4066667+00:00
Shandi Flores 0 Reputation points
answered 2026-05-26T16:58:02.1266667+00:00
IGYQ 19,605 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to access Azure Free Account – Tenant blocked due to inactivity

Hi Team, Today I have registered for free azure account, but I am unable to login , I am getting following error, although I never access azure portal with this account, it says tenant blocked, could you please help to resolve Sign-in failed Error…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-26T16:41:01.18+00:00
Rina Patel 40 Reputation points
accepted 2026-05-26T16:57:57.99+00:00
Rina Patel 40 Reputation points
0 answers

forza horizon 5

how do i fix forza horizon 5 on my ps5 I have tried every way.

GroupMe | SMS messaging
GroupMe | SMS messaging

A feature that allows users in the U.S. to participate in GroupMe chats via standard text messages, without needing the app or internet access.

9 questions
asked 2026-05-26T16:56:43.67+00:00
kiss-my-pump-gg0 0 Reputation points
4 answers

Foundry Agent User_Tool_Error When Connecting to Azure AI Search

I am configuring a Foundry agent to connect to my Azure AI Search service. When the agent attempts to query the search index, I receive a user_tool_error. Upon investigation, it appears the agent is using the query operation instead of the supported…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,806 questions
asked 2026-05-21T20:39:27.7533333+00:00
Abanes, Cameron A 20 Reputation points
commented 2026-05-26T16:56:38.3433333+00:00
Karnam Venkata Rajeswari 3,655 Reputation points Microsoft External Staff Moderator
2 answers

Notifications with the new Planner update

We just were automatically updated to the new version of the Planner Board, which we use throughout every department in our company. The old version, if you were to comment on a card you would be notified from there on out with any update that was added…

Microsoft 365 and Office | Project | For business | Other
asked 2026-05-15T17:58:45.3466667+00:00
Rachel O'Connor 0 Reputation points
edited an answer 2026-05-26T16:55:30.7033333+00:00
Chris Duong 9,085 Reputation points Microsoft External Staff Moderator
3 answers

Using mail enabled security groups for access to a shared mailbox

I've been searching for a solution, but until now couldn't find one. We are using an Exchange 2019 environment which include users and shared mailboxes. Due to the fact that we would like to use IAM software we would like to have access to a shared…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

959 questions
asked 2025-01-31T08:46:02.76+00:00
Bakker, Ron 0 Reputation points
commented 2026-05-26T16:51:27.4966667+00:00