Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,467 questions
6 answers
July 07-2024 Updates Break Remote Desktop Gateway Servers
We are seeing the issue on 2 of our four RDS Gateways (running 2022 STD). Faulting application name: svchost.exe_TSGateway, version: 10.0.20348.2520, time stamp: 0xf862c7cb Faulting module name: aaedge.dll, version: 10.0.20348.2582, time stamp:…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
08-2024 Updates Break Remote Desktop Gateway Servers
Hi We have encountered an issue with Server Remote Desktop Gateway after the August 2024 patch update. with 2 IDs: 7031 and 1000. This was happening again with the previous July patch. We then removed the July patch and it worked fine, then installed…
0 answers
How to fix Microsoft Remote Desktop giving RDP error when trying to add Workspace on Mac
Trying to add a Workspace on a client's Mac machine to access software through rd web client and keep getting this right after credentials are entered. There are two accounts on the machine and both give this error. It happens immediately. The website…
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,467 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
489 questions
asked 2024-08-23T19:56:09.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 73%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rodney Crauswell
1
Reputation point
asked 2024-08-23T19:56:09.4066667+00:00
Rodney Crauswell
1
Reputation point
3 answers
A RDS User is immediately signed out of the RDS server when logging in
I am running a Remote Desktop Server in Windows 2019, and most users have no problem accessing it. One user however, who is based in Turkey and accesses the RDS over VPN - as soon as they login to the server they see the logging in message, briefly they…
asked 2024-06-20T16:30:47.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Duncan Drury
25
Reputation points
edited an answer 2024-08-23T16:08:41.34+00:00
Duncan Drury
25
Reputation points
0 answers
Reset RDS VDI VM name suffix
Hello, I have a deployed VDI pooled VM collection, with a suffix starting from 0. Each desktop added to the collection increments by 1. If I remove a desktop from the collection, then add a new one, rather than continuing from the current highest suffix,…
asked 2024-08-23T12:54:09.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JamesEdmondsUKPN
5
Reputation points
asked 2024-08-23T12:54:09.2133333+00:00
JamesEdmondsUKPN
5
Reputation points
0 answers
Special Characters in MS Azure via RD-Client on iPad Pro 13“ with Apple Magic Keyboard
Is there any way to type the character @ in MS Azure via the RD Client on an iPad Pro 13“ 2024 with Apple Magic Keyboard? None of the usual combinations seems to work… Thanks!
asked 2024-08-23T12:49:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 69%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Marcus Ager
5
Reputation points
asked 2024-08-23T12:49:19.05+00:00
Marcus Ager
5
Reputation points
0 answers
Bug: Remote Desktop for Mac release 10.9.7 appears to break all RDP connections where clipboard sharing is enabled
To reproduce: With clipboard sharing enabled, attempt to connect to one of several different Windows Server hosts from Remote Desktop for Mac. Expected: Connection to RDP works well. Actual: The connection hangs indefinitely on "Configuring the…
asked 2024-05-28T16:26:41.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Schwarz
5
Reputation points
commented 2024-08-23T08:54:08.82+00:00
Daniel Hutmacher
0
Reputation points MVP
1 answer
Adding other domains in Remote assistant
We currently have the HoloLens Industrial Edition with the Remote Assistant License, which allows us to make calls within our ( “trigo-group.com”) domain. However, we need to reach out to other domains, such as “.cnh.com,” where Microsoft Teams is…
asked 2024-08-21T15:48:44.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 40%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chellathurai, Aravind
0
Reputation points
answered 2024-08-23T05:46:52.04+00:00
Karlie Weng
17,311
Reputation points Microsoft Vendor
1 answer
Remote Desktop Outbound connection issue within a domain
Error 0x204 I am unable to use Remote Desktop to connect outbound from one device to any other device within the domain. However, I can connect to the device from any other device on the domain. Other devices within the same subnet do not have this…
asked 2024-08-21T20:19:43.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bennett
0
Reputation points
answered 2024-08-23T05:44:53.8166667+00:00
Karlie Weng
17,311
Reputation points Microsoft Vendor
2 answers
HID device redirected with RDP RemoteFX does not appear at Winlogon desktop state
Hello, I have successfully setup HID device (FIDO U2F key) redirection with RemoteFX to Windows 2019 Terminal Server (on premise) . I have used a device GUID "{745a17a0-74d3-11d0-b6fe-00a0c90f57da}". according to guide -…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 52%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 55.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
2 answers
RDS 2022 RD WebFeed not working in RD Client (We couldn't find any workspaces)
Hi, I have deployed a remote desktop deployment on server 2022, and am trying to publish my collection feed to the remote desktop client application on Windows 11 devices. When entering the webfeed URL, I just get a message that says: "We couldn't…
asked 2024-08-13T15:05:01.4466667+00:00
JamesEdmondsUKPN
5
Reputation points
answered 2024-08-22T15:30:29.2666667+00:00
JamesEdmondsUKPN
5
Reputation points
1 answer
Microsoft Remote Desktop Client failed to open remote desktop
hi Expert, I'm using Microsoft Remote Desktop Client app for windows. I'm able to login and can see the remote desktop, but when failed to connect to the remote desktop. I manage to get the log and convert it to the csv format (please remove .txt to…
asked 2024-08-14T01:52:22.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 30%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Wang, Kevin
0
Reputation points
answered 2024-08-21T17:15:24.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 97%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jacen Wang
315
Reputation points Microsoft Vendor
2 answers
How to fix touch screen issue in Microsoft RD client in Android scanners ? When we save the option as touch screen after few minutes it gets changed to mouse pointer in the RD session.
Hi All, We use Microsoft Remote Desktop version 10.0.18.251 to connect to our servers from Android RF Scanners. Recently users reported that the touch screen option often toggles to the mouse pointer in the remote desktop session. Outside the remote…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 65%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
RDP to Ubuntu with XRDP with azure users
Hey we are looking for a way to allow Azure AD users to login to Linux VMS using XRDP preinstalled. The login should not involve credentials but use SSO or some kind of certificate. Any suggestions. Regards, Erez
asked 2024-08-19T15:37:45.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 85%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Shindelman, Erez
0
Reputation points
answered 2024-08-21T03:03:12.98+00:00
Karlie Weng
17,311
Reputation points Microsoft Vendor
0 answers
Connect to AzureAD joined computer over RDP
Hello, maybe someone already solved the connection problem or maybe there is a way to solve this problem. You need to add two keys to the RDP file and only then can you connect successfully. enablerdsaadauth:i:0 enablecredsspsupport:i:0 only after that,…
asked 2023-04-25T20:41:07.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mountain Pond
1,436
Reputation points
commented 2024-08-20T15:41:00.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 57.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Debbie Singer
0
Reputation points
9 answers
Word 2016 (VL/ProPlus) Slow Launch Involving RoamingCustom.dic
Have a 6-server RDS-SH farm running Server 2019 with volume licensed Office 2016 Pro Plus. This client does have a 365 subscription for Sharepoint/Teams. User profiles are redirected via policy to a file server exclusively for profiles and home…
asked 2023-04-20T14:11:19.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BF
15
Reputation points
commented 2024-08-20T13:34:36.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Calvin
0
Reputation points
0 answers
App freezes on Remote Desktop when user logs on to second terminal
Hi, Using a third party app (TPA) with Windows Server 2022. Users log on to the server via Remote Desktop to use the TPA. Currently using a test bed setup with a fresh copy of Windows Server Standard with Desktop Experience (2022) and updates…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 14.000000000000002%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
App freezes on Remote Desktop when user logs on to second terminal
Hi, Using a third party app (TPA) with Windows Server 2022. Users log on to the server via Remote Desktop to use the TPA. Currently using a test bed setup with a fresh copy of Windows Server 2022 Standard with Desktop Experience and updates…
0 answers
App freezes on Remote Desktop when user switches to second terminal
Hi, Using a third party app (TPA) with Windows Server 2022. User log on to the server via Remote Desktop to use the TPA. Currently using a test bed setup with a fresh copy of Windows Server 2022 Standard with Desktop Experience and updates…
0 answers
App freezes when logging on to second terminal with Remote Desktop
Using a Third Party App (TPA) with Windows Server 2022. Users log on to the server via Remote Desktop to use the TPA. Currently using a test bed set up with a fresh copy of Server 2022 Standard with Desktop Experience with all updates applied. Typical…