Microsoft Q&A

Remote Desktop

3,213 questions

A Microsoft app that connects remotely to computers and to virtual apps and desktops.

Browse all Windows tags

3,213 questions with Remote Desktop tags

Sort by: Updated
0 answers

Unable to Log into remote Desktop

I am having a huge issue trying to log onto Remote desktop server. I recently installed a new Windows Server 2022 Virtual machine with Active Directory as a secondary server to a Windows 2012 Primary Domain Controller. I followed the steps to make the…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
8,789 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
3,942 questions
Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
2,390 questions
asked 2023-03-23T01:43:44.51+00:00
Sameer Rao 0 Reputation points
8 answers

Winlogon error 4005

Hello, after 1 year we noticed an winlogon error 4005 again. We're experiencing an issue with nearly all of our users connecting to Windows Server 2016 RDS. When the problem occurs, users are able to authenticate, but are presented with a blank/black…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2021-05-10T11:20:49.833+00:00
lelumpolelum 1 Reputation point
commented 2023-03-22T21:01:28.16+00:00
Anderson Viotti 0 Reputation points
1 answer One of the answers was accepted by the question author.

How many RDS license are spent in two connections

Hi, I have a question on how works the license for a RD Licensing Terminal Services RDS. We have a RDS Server that has 343 Windows Server 2019 RDS Per User CAL. Volume License (License Program) But we are wondering how does license assignment works. If…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
2,390 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
8,789 questions
asked 2023-03-22T20:14:50.2+00:00
Delgado Ruiz, Cesar Ernesto 0 Reputation points
commented 2023-03-22T20:24:26.22+00:00
Delgado Ruiz, Cesar Ernesto 0 Reputation points
0 answers

remote desktop client mstsc.exe stays running in background after closing and eats CPU

Hello everyone. After closing terminal client mstsc.exe stays hanging in background. And after some time hanging in background it starts eating CPU. So several such processes can eat significant CPU resources. I noticed this behavior last month, but…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2023-03-22T19:17:29.6666667+00:00
Comraddm 0 Reputation points
edited the question 2023-03-22T19:26:00.34+00:00
Comraddm 0 Reputation points
1 answer

Unable to connect to a server via RDP

I cannot connect to one of our company servers via Remote Desktop Connection. When I try it, I get this error: Remote Desktop Connection Because of a protocol error, the client could not connect to the remote computer. Please try connecting to the…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2023-03-22T13:16:02.8366667+00:00
Daniel Licka 0 Reputation points
answered 2023-03-22T18:16:26.6+00:00
Miroslav Pragl 1 Reputation point
0 answers

How to fix rdp 0xb07 error?

I can't connect my VM.Last two VM has this error.(0xb07 your account has been disabled )

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
4,880 questions
asked 2023-03-22T17:56:03.0933333+00:00
Mehin Quluzade 0 Reputation points
0 answers

RDP keeping disconnecting/reconnecting with reason code 2147942521(even id 40)

Hello, my RDP session frequently disconnect and reconnect , I check the event log, there was a reason code 2147942521, but I am not able to find any explain regarding this reason code, does any knows how to debug this issue ? client windows…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2022-11-02T02:55:14.187+00:00
Rogge Zhou 1 Reputation point
commented 2023-03-22T14:36:58.87+00:00
Sebastien 0 Reputation points
1 answer

Problem with RDS farm and user profile disk

Hello, I've already searched the internet, but unfortunately didn't find a successful solution to my problem. Our customer uses a Windows Server 2022 terminal server farm with broker. On the broker I have activated the user profile disks. After logging…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2023-03-22T08:32:20.9433333+00:00
Tina Grundmann 0 Reputation points
answered 2023-03-22T13:56:34.6133333+00:00
Limitless Technology 15,521 Reputation points
1 answer

Windows Server 2019 RDS Rdp file takes long to download from external site.

file type = cpub-qwic-****-CmsRdsh .rdp We have a RDS Gateway that is pointing to a external site i.e public facing. Accessing the RDS via the external site https://remote.sample.com/rdweb  takes a very long time to download the .rdp file When we access…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2023-03-21T10:20:27.6766667+00:00
Zani 0 Reputation points
answered 2023-03-22T13:42:39.02+00:00
Limitless Technology 15,521 Reputation points
10 answers

RDS deployment with Azure AD Application Proxy - RDP fails (authentication to the firewall failed due to missing firewall credentials)

Basically, followed this MS Article: [application-proxy-integrate-with-remote-desktop-services][1] Installed and registered a connector following [application-proxy-add-on-premises-application][2] Enabled the Web Client following…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2021-05-04T10:47:13.403+00:00
Barry van Dijk 21 Reputation points
commented 2023-03-22T12:25:44.0933333+00:00
ChrisA 1 Reputation point
0 answers

Remote Desktop no work after windows 11's update

Good morning, Since I upgraded my virtual machine to Windows 11, remote desktop with a VPN no longer works. Indeed, after entering my credentials, it shows me the attached error. To know that: Connecting from an Ethernet cable works. After a restart…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
6,617 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
4,052 questions
asked 2023-03-22T12:11:36.0166667+00:00
Epice_08 20 Reputation points
edited the question 2023-03-22T12:12:45.2766667+00:00
Epice_08 20 Reputation points
3 answers

Microsoft Store RDP App Wont allow conenction when protected users group enabled

I have just enabled the protected users group on a domain and the RDP Windows store application does not support kerberos authentication is there any workarounds for this that allows me to keep using the app and the protected users group

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2021-04-26T15:05:34.107+00:00
Derek Price 1 Reputation point
edited an answer 2023-03-22T08:33:30.2866667+00:00
Sebastian Cerazy 271 Reputation points
6 answers

Logon attempt failed via RDP periodically

Hey everyone, We've got an issue, domain users who allow to access to member server\client via RDP couldn't access even Administrator who allow to access to any computer\Server object in domain. it's happened periodically. which means if we would…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
8,789 questions
Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
354 questions
Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
939 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
2,865 questions
asked 2022-01-16T23:01:00.203+00:00
Arnold MIshaev 216 Reputation points
commented 2023-03-21T18:41:38.71+00:00
Matt Brown 0 Reputation points
6 answers

Windows Server 2022 Remote Desktop - Black Screen

We've recently installed a Server 2022 as a Remote Desktop Server. We have a load of Mac users, some laptops, some desktops who connect using the Microsoft Remote Desktop app from the app store. We are finding that when a user gets disconnected,…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2022-05-10T15:40:20.99+00:00
Simon Miles 1 Reputation point
answered 2023-03-21T14:49:50.8866667+00:00
Simon Miles 1 Reputation point
0 answers

Remote Desktop Credentials not working

I'm using MS Remote Desktop to connect to an Azure Virtual Desktop.  I've been using the app on a Windows 10  Pro 22H2 without a problem to connect to my VD.  Today it is giving me the error "the credentials that were used to connect to…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
4,880 questions
asked 2023-03-20T19:33:57.19+00:00
Bill Widmer 0 Reputation points
edited the question 2023-03-21T14:03:46.18+00:00
Bill Widmer 0 Reputation points
6 answers

how to copy setup of Remote Desktop for Mac to a new profile ?

Hi, I have many PCs and Workspaces configured on my actual profile and I need to move to a new profile, and I don't see how to export or copy everything to my new profile. thank you for you help

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2021-05-16T21:47:29.187+00:00
Cyrille BENAC 6 Reputation points
commented 2023-03-21T13:00:51.7966667+00:00
Otto G 0 Reputation points
1 answer

Cannot connect to VM using RDP after setting up firewall for public ip of VM and VM public ip as none

I have followed the learn steps to set up firewall and configure it for public and when i tried to connect using public IP , the connection failed using public IP. I followed steps provided here:…

Azure Firewall
Azure Firewall
An Azure network security service that is used to protect Azure Virtual Network resources.
365 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2023-03-19T14:08:23.6233333+00:00
Satyam 0 Reputation points
commented 2023-03-21T11:49:03.2533333+00:00
KapilAnanth-MSFT 10,981 Reputation points Microsoft Employee
1 answer

the mouse cannot be dragged after using remote desktop or virtual machine

Scenarios that accompany this: after using remote desktop or virtual machine Problem phenomenon: Unable to drag desktop icons, hold down the left button to drag the icon, it will flash back quickly (not turn on the automatic arrangement of icons) You…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2023-03-17T00:50:41.8633333+00:00
LE NEVO666 0 Reputation points
commented 2023-03-21T04:40:54.03+00:00
LE NEVO666 0 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to paste clipboard on cmd.exe, powershell.exe or putty through RD Web Client (HTML5)

Unable to paste clipboard on cmd.exe, powershell.exe or putty through RD Web Client (HTML5)   Hi  via "Remote Desktop web client" it is not possible to paste text from Client towards RDP session on some application (e.g. cmd.exe or putty),…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
8,789 questions
asked 2023-01-22T17:09:04.6333333+00:00
Nasta 20 Reputation points
commented 2023-03-20T21:53:08.3766667+00:00
Tyler Lindberg 1 Reputation point
9 answers One of the answers was accepted by the question author.

Remote desktop connection: An internal error has occurred

Hi guys, I have problem with RDP when connect to my Server (Windows 2016 std OS) Some time, remote desktop faild with message: An internal error has occurred (please see more detail in video link) RDP client: Windows server 2016 or windows 10 pro…

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,213 questions
asked 2021-03-05T04:23:48.597+00:00
Lê Phùng Hiến 56 Reputation points
commented 2023-03-20T20:34:23.9833333+00:00
Rainer, Lynette 0 Reputation points