Microsoft Dynamics 365 Commerce documentation

Discover how to make the most of Dynamics 365 Commerce with training, documentation, and videos covering product capabilities. Learn how to use Commerce to deliver unified, personalized, and seamless buying experiences for customers and partners.

Get Started

Get started

What's new

What's new

Training

Training

Concept

Troubleshoot

Implement

Guidance

• Dynamics 365 implementation guidance
• Implementation lifecycle management
• Adoption frameworks
• Security

Try/Buy/Deploy

• Deploy a demo environment
• Before you buy
• Deployment options

Set up

• Environment planning
• Architecture
• Onboard an implementation project
• Prepare for go-live
• Configure and install Commerce Scale Unit (self-hosted)

Administer and develop

Platform development

• Develop and customize your environment
• Deploy and access development environments
• Application stack and server architecture

Commerce development

• Migrate to the Commerce SDK
• Introduction to Commerce Scale Unit (CSU) core
• Point of sale (POS) extension
• E-commerce online extensibility development
• Retail software development kit (SDK) (legacy)

Manage environments

• Dynamics 365 Lifecycle Services resources
• Continuous delivery
• Upgrades, updates, and hotfixes
• Set up new environments, Azure DevOps, and branches for projects
• Update code and environments for Commerce projects

Manage data storage

• Data management
• Data import and export
• Database movement operations
• Data entities

System administration

• System administration
• Process automation
• Batch processing

Organization administration

• Organization administration
• Organizations and organizational hierarchies
• Workflow system
• Number sequences

Manage user access

• Role-based security
• Create users
• Assign users to security roles
• Manage e-commerce users and roles

Set up channels

• Set up a retail channel
• Set up an online channel
• Online and offline point of sale (POS) operations
• Store Commerce app
• Dynamics 365 Payment Connector for Adyen

Integration development

• Integration between finance and operations apps and third party apps
• Data management REST API
• Service endpoint overview
• Design principles and best practices for data entities
• Consume Retail Server APIs in external applications

Microsoft Office integration

• Office integration
• Configure and send email
• Customize the Open in Microsoft Office menu
• Commerce and Microsoft Teams integration

Microsoft Power Platform integration

• Power Platform integration
• Dual-write
• Virtual entities
• Dual-write mapping reference
• Reporting and analytics with Power BI

Azure Data Lake integration

• Export to Azure Data Lake
• Export to Azure Data Lake in finance and operations apps
• Enable Azure Data Lake Storage in a Commerce environment

Developer reference

• API references
• X++ language reference
• Service endpoint overview
• Open Data Protocol (OData)
• Commerce Scale Unit customer and consumer APIs

Developer tools

• Set up a development environment
• Development tools in Visual Studio
• Create deployable packages

Extend and customize

• Extensibility overview
• Write extensible code
• Manage your e-commerce site
• POS extension basics
• POS user interface visual configurations

Use

Enable Copilot experiences

• Customer insights by Copilot
• Store report insights by Copilot
• Enable Copilot statement posting summaries
• Streamline your merchandising process with Copilot-based insights
• Use Copilot in site builder to enrich product detail pages

Merchandise products and services

• Product information
• Manage attributes and attribute groups
• Retail sales price management
• Retail discounts
• Inventory availability for online and retail channels

Manage orders

• Customer orders in point of sale (POS)
• Create returns in point of sale (POS)
• Distributed order management (DOM)

Manage customers

• Loyalty
• Clienteling overview

Manage financials

• Statements
• Edit and audit online order and asynchronous customer order transactions

Manage worker tasks

• Task management overview
• Configure task management
• Create task lists and add tasks
• Assign task lists to stores or employees

Manage your e-commerce site

• E-commerce site overview
• Create an e-commerce site
• Ways to add content
• Digital asset management
• Make your site compliant

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