msdyn_ocsentimentdailytopic Entity Reference
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- store properties regarding each topic cluster
- used for dashboard visualization (like topic example) and calculation for topic mapping
Added by: Omnichannel - Base Patch Solution
Message | Web API Operation | SDK Assembly |
---|---|---|
Assign | PATCH [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics(msdyn_ocsentimentdailytopicid) Update ownerid property. |
AssignRequest |
Create | POST [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics See Create |
CreateRequest or Create |
Delete | DELETE [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics(msdyn_ocsentimentdailytopicid) See Delete |
DeleteRequest or Delete |
GrantAccess | GrantAccess Action | GrantAccessRequest |
IsValidStateTransition | IsValidStateTransition Function | IsValidStateTransitionRequest |
ModifyAccess | ModifyAccess Action | ModifyAccessRequest |
Retrieve | GET [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics(msdyn_ocsentimentdailytopicid) See Retrieve |
RetrieveRequest or Retrieve |
RetrieveMultiple | GET [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
RetrievePrincipalAccess | RetrievePrincipalAccess Function | RetrievePrincipalAccessRequest |
RetrieveSharedPrincipalsAndAccess | RetrieveSharedPrincipalsAndAccess Function | RetrieveSharedPrincipalsAndAccessRequest |
RevokeAccess | RevokeAccess Action | RevokeAccessRequest |
SetState | PATCH [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics(msdyn_ocsentimentdailytopicid) Update statecode and statuscode properties. |
SetStateRequest |
Update | PATCH [org URI]/api/data/v9.1/msdyn_ocsentimentdailytopics(msdyn_ocsentimentdailytopicid) See Update |
UpdateRequest or Update |
Property | Value |
---|---|
CollectionSchemaName | msdyn_ocsentimentdailytopics |
DisplayCollectionName | Sentiment daily topic |
DisplayName | Sentiment daily topic |
EntitySetName | msdyn_ocsentimentdailytopics |
IsBPFEntity | False |
LogicalCollectionName | msdyn_ocsentimentdailytopics |
LogicalName | msdyn_ocsentimentdailytopic |
OwnershipType | UserOwned |
PrimaryIdAttribute | msdyn_ocsentimentdailytopicid |
PrimaryNameAttribute | msdyn_name |
SchemaName | msdyn_ocsentimentdailytopic |
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- msdyn_conversationcount
- msdyn_conversationexample
- msdyn_name
- msdyn_ocsentimentdailytopicId
- msdyn_sentimentdriverintradayweightimpact
- msdyn_sentimentscore
- msdyn_topiccountpercentage
- msdyn_topicdate
- msdyn_topicindex
- msdyn_topicname
- msdyn_weeklyid
- msdyn_weeklytopicid
- msdyn_weeklytopicname
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
Property | Value |
---|---|
Description | Sequence number of the import that created this record. |
DisplayName | Import Sequence Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | importsequencenumber |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | The volume of chat sessions within this topic cluster |
DisplayName | Conversation count |
Format | None |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_conversationcount |
MaxValue | 2147483647 |
MinValue | 0 |
RequiredLevel | ApplicationRequired |
Type | Integer |
Property | Value |
---|---|
Description | 3 Chat conversation examples from this topic cluster |
DisplayName | Conversation example |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_conversationexample |
MaxLength | 4000 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
Description | The name of the custom entity. |
DisplayName | Name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_name |
MaxLength | 100 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
Description | Daily Topic Id |
DisplayName | Topic Unique Id |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | msdyn_ocsentimentdailytopicid |
RequiredLevel | SystemRequired |
Type | Uniqueidentifier |
Property | Value |
---|---|
Description | Intraday sentiment driver: The sentiment weighted impact value from this topic cluster on the day’s average sentiment score |
DisplayName | Sentiment driver intraday weight impact |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_sentimentdriverintradayweightimpact |
MaxValue | 100 |
MinValue | -100 |
Precision | 3 |
RequiredLevel | Recommended |
Type | Double |
Property | Value |
---|---|
Description | The average sentiment score for all the chat sessions within the topic cluster |
DisplayName | Sentiment score |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_sentimentscore |
MaxValue | 1000000000 |
MinValue | 0 |
Precision | 3 |
RequiredLevel | ApplicationRequired |
Type | Double |
Property | Value |
---|---|
Description | The percentage of this topic chat session volume in the total daily chat session volume |
DisplayName | Topic count percentage |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_topiccountpercentage |
MaxValue | 1000000000 |
MinValue | 0 |
Precision | 3 |
RequiredLevel | ApplicationRequired |
Type | Double |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date of the Topic |
DisplayName | Topic date |
Format | DateOnly |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_topicdate |
RequiredLevel | ApplicationRequired |
Type | DateTime |
Property | Value |
---|---|
Description | The topic cluster id from clustering algorithm -1 represent outlier cluster. Positive number like 5 represent topic cluster |
DisplayName | Topic index |
Format | None |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_topicindex |
MaxValue | 2147483647 |
MinValue | -100 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | A combination of top noun keyword and verb keyword, which is used for dashboard visualization |
DisplayName | Topic name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_topicname |
MaxLength | 4000 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
Description | Weekly Id for the topic |
DisplayName | Weekly id |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_weeklyid |
MaxLength | 4000 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
Description | Weekly TopicId for the topic |
DisplayName | Weekly topic id |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_weeklytopicid |
MaxLength | 4000 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
Description | Weekly Topic Name for the topic |
DisplayName | Weekly topic name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_weeklytopicname |
MaxLength | 4000 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time that the record was migrated. |
DisplayName | Record Created On |
Format | DateOnly |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | overriddencreatedon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Owner Id |
DisplayName | Owner |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | ownerid |
RequiredLevel | SystemRequired |
Targets | systemuser,team |
Type | Owner |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Owner Id Type |
DisplayName | |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridtype |
RequiredLevel | SystemRequired |
Type | EntityName |
Property | Value |
---|---|
Description | Status of the Sentiment daily topic |
DisplayName | Status |
IsValidForCreate | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statecode |
RequiredLevel | SystemRequired |
Type | State |
Value | Label | DefaultStatus | InvariantName |
---|---|---|---|
0 | Active | 1 | Active |
1 | Inactive | 2 | Inactive |
Property | Value |
---|---|
Description | Reason for the status of the Sentiment daily topic |
DisplayName | Status Reason |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statuscode |
RequiredLevel | None |
Type | Status |
Value | Label | State |
---|---|---|
1 | Active | 0 |
2 | Inactive | 1 |
Property | Value |
---|---|
Description | For internal use only. |
DisplayName | Time Zone Rule Version Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | timezoneruleversionnumber |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | Time zone code that was in use when the record was created. |
DisplayName | UTC Conversion Time Zone Code |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | utcconversiontimezonecode |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningTeam
- OwningUser
- VersionNumber
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who created the record. |
DisplayName | Created By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was created. |
DisplayName | Created On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who created the record. |
DisplayName | Created By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who modified the record. |
DisplayName | Modified By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was modified. |
DisplayName | Modified On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who modified the record. |
DisplayName | Modified By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Yomi name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the business unit that owns the record |
DisplayName | Owning Business Unit |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningbusinessunit |
RequiredLevel | None |
Targets | businessunit |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the team that owns the record. |
DisplayName | Owning Team |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningteam |
RequiredLevel | None |
Targets | team |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the user that owns the record. |
DisplayName | Owning User |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owninguser |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Version Number |
DisplayName | Version Number |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | versionnumber |
MaxValue | 9223372036854775807 |
MinValue | -9223372036854775808 |
RequiredLevel | None |
Type | BigInt |
Listed by SchemaName.
- msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopickeyword_dailytopicid
- msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopictrending_basetopicid
- msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopictrending_dailytopicid
Same as msdyn_ocsentimentdailytopickeyword entity msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopickeyword_dailytopicid Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | msdyn_ocsentimentdailytopickeyword |
ReferencingAttribute | msdyn_dailytopicid |
IsHierarchical | False |
IsCustomizable | False |
ReferencedEntityNavigationPropertyName | msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopickeyword_dailytopicid |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 10000 |
CascadeConfiguration | Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Same as msdyn_ocsentimentdailytopictrending entity msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopictrending_basetopicid Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | msdyn_ocsentimentdailytopictrending |
ReferencingAttribute | msdyn_basetopicid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopictrending_basetopicid |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 10000 |
CascadeConfiguration | Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Same as msdyn_ocsentimentdailytopictrending entity msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopictrending_dailytopicid Many-To-One relationship.
Property | Value |
---|---|
ReferencingEntity | msdyn_ocsentimentdailytopictrending |
ReferencingAttribute | msdyn_dailytopicid |
IsHierarchical | False |
IsCustomizable | True |
ReferencedEntityNavigationPropertyName | msdyn_msdyn_ocsentimentdailytopic_msdyn_ocsentimentdailytopictrending_dailytopicid |
AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 10000 |
CascadeConfiguration | Assign: NoCascade Delete: RemoveLink Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service