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msdyn_panetoolconfiguration Entity Reference

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Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer Service. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages.

Added by: Productivity Pane Component Solution

Messages

Message Web API Operation SDK Assembly
Create POST [org URI]/api/data/v9.0/msdyn_panetoolconfigurations
See Create		 CreateRequest or
Create
Delete DELETE [org URI]/api/data/v9.0/msdyn_panetoolconfigurations(msdyn_panetoolconfigurationid)
See Delete		 DeleteRequest or
Delete
IsValidStateTransition IsValidStateTransition Function IsValidStateTransitionRequest
Retrieve GET [org URI]/api/data/v9.0/msdyn_panetoolconfigurations(msdyn_panetoolconfigurationid)
See Retrieve		 RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/msdyn_panetoolconfigurations
See Query Data		 RetrieveMultipleRequest or
RetrieveMultiple
SetState PATCH [org URI]/api/data/v9.0/msdyn_panetoolconfigurations(msdyn_panetoolconfigurationid)
Update statecode and statuscode properties.		 SetStateRequest
Update PATCH [org URI]/api/data/v9.0/msdyn_panetoolconfigurations(msdyn_panetoolconfigurationid)
See Update		 UpdateRequest or
Update

Entity Properties

Property Value
CollectionSchemaName msdyn_panetoolconfigurations
DisplayCollectionName Pane tool configurations
DisplayName Pane tool configuration
EntitySetName msdyn_panetoolconfigurations
IsBPFEntity False
LogicalCollectionName msdyn_panetoolconfigurations
LogicalName msdyn_panetoolconfiguration
OwnershipType OrganizationOwned
PrimaryIdAttribute msdyn_panetoolconfigurationid
PrimaryNameAttribute msdyn_name
SchemaName msdyn_panetoolconfiguration

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Added by: Basic Solution Solution

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

IsCustomizable

Added by: Basic Solution Solution

Property Value
Description For internal use only.
DisplayName Is Customizable
IsValidForForm False
IsValidForRead True
LogicalName iscustomizable
RequiredLevel SystemRequired
Type ManagedProperty

msdyn_category

Property Value
Description
DisplayName Category
IsValidForForm True
IsValidForRead True
LogicalName msdyn_category
RequiredLevel None
Type Picklist

msdyn_category Options

Value Label
100000000 Uncategorized
100000001 Agent Guidance
100000002 Reference
100000003 Collabaration
100000004 Automated action

msdyn_controlname

Property Value
Description
DisplayName Control Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_controlname
MaxLength 100
RequiredLevel ApplicationRequired
Type String

msdyn_data

Property Value
Description
DisplayName Data
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_data
MaxLength 1000
RequiredLevel None
Type String

msdyn_defaulticon

Property Value
Description
DisplayName Default Icon
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_defaulticon
MaxLength 100
RequiredLevel None
Type String

msdyn_description

Property Value
Description
DisplayName Description
FormatName Text
IsLocalizable True
IsValidForForm True
IsValidForRead True
LogicalName msdyn_description
MaxLength 256
RequiredLevel None
Type String

msdyn_isConfigurable

Property Value
Description
DisplayName Configurable
IsValidForForm True
IsValidForRead True
LogicalName msdyn_isconfigurable
RequiredLevel None
Type Boolean

msdyn_isConfigurable Options

Value Label
1 Yes
0 No

DefaultValue: False

Property Value
Description
DisplayName Learn More Link
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_learnmorelink
MaxLength 100
RequiredLevel None
Type String

msdyn_name

Property Value
Description The name of the custom entity.
DisplayName Name
FormatName Text
IsLocalizable True
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
MaxLength 100
RequiredLevel ApplicationRequired
Type String

msdyn_panetoolconfigurationId

Property Value
Description Unique identifier for entity instances
DisplayName Pane tool configuration
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName msdyn_panetoolconfigurationid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_toolConfigurationEntity

Property Value
Description
DisplayName Tool Configuration Entity
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_toolconfigurationentity
MaxLength 100
RequiredLevel None
Type String

msdyn_UniqueName

Property Value
Description Unique Name for the entity.
DisplayName Unique Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
IsValidForUpdate False
LogicalName msdyn_uniquename
MaxLength 128
RequiredLevel SystemRequired
Type String

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

statecode

Property Value
Description Status of the Pane tool configuration
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

statecode Options

Value Label DefaultStatus InvariantName
0 Active 1 Active
1 Inactive 2 Inactive

statuscode

Property Value
Description Reason for the status of the Pane tool configuration
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

statuscode Options

Value Label State
1 Active 0
2 Inactive 1

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique

Added by: Basic Solution Solution

Property Value
Description For internal use only.
DisplayName Row id unique
IsValidForForm False
IsValidForRead True
LogicalName componentidunique
RequiredLevel SystemRequired
Type Uniqueidentifier

ComponentState

Added by: Basic Solution Solution

Property Value
Description For internal use only.
DisplayName Component State
IsValidForForm False
IsValidForRead True
LogicalName componentstate
RequiredLevel SystemRequired
Type Picklist

ComponentState Options

Value Label
0 Published
1 Unpublished
2 Deleted
3 Deleted Unpublished

CreatedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

IsManaged

Added by: Basic Solution Solution

Property Value
Description Indicates whether the solution component is part of a managed solution.
DisplayName Is Managed
IsValidForForm False
IsValidForRead True
LogicalName ismanaged
RequiredLevel SystemRequired
Type Boolean

IsManaged Options

Value Label
1 Managed
0 Unmanaged

DefaultValue: False

ModifiedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OrganizationId

Added by: Active Solution Solution

Property Value
Description Unique identifier for the organization
DisplayName Organization Id
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel None
Targets organization
Type Lookup

OrganizationIdName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName organizationidname
MaxLength 100
RequiredLevel SystemRequired
Type String

OverwriteTime

Added by: Basic Solution Solution

Property Value
DateTimeBehavior UserLocal
Description For internal use only.
DisplayName Record Overwrite Time
Format DateAndTime
IsValidForForm False
IsValidForRead True
LogicalName overwritetime
RequiredLevel SystemRequired
Type DateTime

SolutionId

Added by: Basic Solution Solution

Property Value
Description Unique identifier of the associated solution.
DisplayName Solution
IsValidForForm False
IsValidForRead True
LogicalName solutionid
RequiredLevel SystemRequired
Type Uniqueidentifier

SupportingSolutionId

Added by: Basic Solution Solution

Property Value
Description For internal use only.
DisplayName Solution
IsValidForForm False
IsValidForRead False
LogicalName supportingsolutionid
RequiredLevel None
Type Uniqueidentifier

VersionNumber

Added by: Active Solution Solution

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

msdyn_msdyn_toolconfig_msdyn_tabconfig

Same as msdyn_panetabconfiguration entity msdyn_msdyn_toolconfig_msdyn_tabconfig Many-To-One relationship.

Property Value
ReferencingEntity msdyn_panetabconfiguration
ReferencingAttribute msdyn_toolid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_msdyn_toolconfig_msdyn_tabconfig
AssociatedMenuConfiguration Behavior: UseCollectionName
Group: Details
Label:
Order: 10000
CascadeConfiguration Assign: NoCascade
Delete: RemoveLink
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

lk_msdyn_panetoolconfiguration_createdby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_panetoolconfiguration_createdby One-To-Many relationship.

lk_msdyn_panetoolconfiguration_createdonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_panetoolconfiguration_createdonbehalfby One-To-Many relationship.

lk_msdyn_panetoolconfiguration_modifiedby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_panetoolconfiguration_modifiedby One-To-Many relationship.

lk_msdyn_panetoolconfiguration_modifiedonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_panetoolconfiguration_modifiedonbehalfby One-To-Many relationship.

Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service