Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,154 questions
0 answers
i can't add my personal accout to Microsoft authenticator.
Everytime i tried to login, its juse end with "something went wrong, please try again later."
asked 2024-07-27T13:20:11.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 93%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pokyie Pegashark
0
Reputation points
commented 2024-07-27T22:58:55.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 82%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jahnoi Tomlin
0
Reputation points
0 answers
Authenticator won't let me enter my own account
I have a new phone, and I was able to activate my old Hotmail account. But when it comes to add my student account as a secondary, authenticator app will pop up, giving me a random number. While Outlook will ask me to enter some numbers at my…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 26%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
0 answers
Problemas de login na minha conta
Olá, estou com um problema para entrar em minha outra conta no autenticador da Microsoft. A minha conta yan.cezar@etec.sp.gov.br , eu entrei com ela em um celular ,mas já a retirei de lá para poder cadastrar no meu novo dispositivo celular, ou seja não…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
4 answers
¿Cómo eliminar una cuenta de un antiguo empleador de microsoft autenticador android?
Cordial saludo. En la App Autenticador de Microsoft android que tengo con mi cuenta personal, agregué la cuenta de empresa que me proporcionaron para el trabajo. Yo ya no estoy empleado en esa empresa y la cuenta fue eliminada. Ahora en el autenticador…
asked 2024-04-18T11:44:18.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Cesar Ruiz
5
Reputation points
commented 2024-07-27T13:25:59.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joseph Menéndez Chávez
0
Reputation points
1 answer
SMS verification not working
Hello, I have downloaded the Microsoft authenticator app and it needs me to type in my verification code via SMS. I don't receive anything but I have checked my profile and it's correct. Please help.
asked 2024-07-27T09:42:12.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Reena
0
Reputation points
answered 2024-07-27T12:53:47.8966667+00:00
George Chrysovalantis Grammatikos
511
Reputation points MVP
1 answer
One of the answers was accepted by the question author.
Microsoft authenticator External organization (after phone reset or lost)
Hello, I recently lost my phone and now that I have a new one, I need to connect to an external organisation attach to my company microsoft account. The problem is that I have no longer the entry for this external organisation in my authenticator…
asked 2022-07-25T16:17:50.337+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 55.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Girod Luc Hervé
21
Reputation points
commented 2024-07-27T09:27:08.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jean-Philippe Encausse
5
Reputation points MVP
1 answer
Microsoft Authenticator App recovery
Hello, I got a new phone and am unable to log into my facebook & instagram accounts because I used the microsoft authenticator app for the two-step verification. I no longer have access to my old phone and have no way of recovering my authenticator…
asked 2024-07-27T01:59:38.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 54%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Talor Gerrin
5
Reputation points
answered 2024-07-27T07:28:41.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
akinbade abiola
9,625
Reputation points
0 answers
MS apps not signing in or syncing. Need profile deep clean
I have been having an issue with my apps not signing incorrectly. I keep signing in, but nothing happens. The browser works fine, but I can't upload, download, or sync files from the browser and app (i.e. MS Word app) or file manager. My husband had a…
asked 2024-07-27T06:41:24.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 18%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lisa Miranda
0
Reputation points
asked 2024-07-27T06:41:24.66+00:00
Lisa Miranda
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I’m having trouble getting codes since switching phones for my school accounts
I got a new phone and didn’t know I needed to backup and transfer from my previous phone. With that being said I can’t get into my school accounts because I can’t get a code and when I try to register through the app it asks for a code or a QR code but I…
asked 2024-07-26T14:48:24.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bransom, Whitney
0
Reputation points
commented 2024-07-27T02:54:34.0833333+00:00
Bransom, Whitney
0
Reputation points
8 answers
How to remove an old account from authenticator app
How do I remove an old account from my authenticator app?
asked 2024-02-19T08:12:37.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sheila Semavor
10
Reputation points
commented 2024-07-26T19:40:54.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeff Houze
0
Reputation points
1 answer
user has lost the mobile authenticator
the user is not able to login to page Go to Security & Privacy page > choose Additional security verification > Update my phone numbers used for account security. what can we do?
asked 2024-07-26T12:11:32.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sokratis Laskaridis
5
Reputation points
answered 2024-07-26T14:23:46.49+00:00
Volodymyr Shkrupskyi
0
Reputation points
1 answer
Stuck in a verification loop using Microsoft Authenticator
Hello, I seem to be stuck in a verification loop when using the Authenticator App. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am currently trying to log in from.…
asked 2024-04-30T09:10:32.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lars Krampe
5
Reputation points
commented 2024-07-26T14:16:26.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 91%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stephanie Dokis
0
Reputation points
0 answers
authenticator kod gelmiyor
gameforge uygulamasina giris yaparken kos istiyor ama bir türlü microsoft authenticator kod gelmiyor giremiyorum resmen bir sene once not aldigim kod olmasa giremiyordum ama hala kod gelmiyor bi daha basima kalirsa ne olacak ilgilenin
asked 2024-07-26T11:38:10.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB1%3C/text%3E%3C/svg%3E)
bomba 1225
0
Reputation points
asked 2024-07-26T11:38:10.0666667+00:00
bomba 1225
0
Reputation points
0 answers
we are struggling to get our software verifed by microsoft so our customers can use SSO
We are struggling to get our software verified by microsoft and our clients are unable to use SSO. How do we contact help / support?
asked 2024-07-26T09:49:55.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Simon Kelly
0
Reputation points
commented 2024-07-26T10:40:50.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 93%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kok Wai Man
0
Reputation points
0 answers
Instagram verification code and old phone crashed
I set up the verification code via MS Authenticator for my Instagram account. However, my cell phone crashed. Because of this I had to buy a new mobile. Transferring the data from one mobile to the new one wasn't possible. Now I want to get on my…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 75%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
0 answers
Can't sign in to Microsoft 365
Good day, I purchased a Microsoft 365 Business Premium account a month ago. Due to switching to a new phone, all other 2FA codes were transferred except this one. I am the only admin. I have reset my old phone. It's the same problem as described here:…
asked 2024-07-26T08:34:32.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tobias Putz
0
Reputation points
asked 2024-07-26T08:34:32.56+00:00
Tobias Putz
0
Reputation points
0 answers
Broken link in Download Microsoft Authenticator from China page
We just discovered that Microsoft published its Microsoft Authenticator app in major app stores in Mainland China: …
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
1 answer
How to Unlock Drive using the Bitlocker Recovery Key
Hi, I mistakenly locked my drive E & D with the bitlocker encryption. I have the recovery keys for the disks but when i try to unlock using the keys it doesn't work out. Kindly I request for your help to unlock them since the disks have important…
asked 2023-08-14T07:23:58.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWN%3C/text%3E%3C/svg%3E)
winfred nzioka
0
Reputation points
commented 2024-07-26T06:33:11.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 93%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
a k
0
Reputation points
5 answers
Cannot enable Passwordless Phone Sign in on Android Devices
I have enabled passwordless phone sign in in our organization and set it up on many devices, Android and iOS. However, today, Android users are unable to complete the phone sign in enrollment process. I am giving users a temporary access pass and having…
asked 2024-01-29T23:31:29.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dan Chandler-Klein
41
Reputation points
commented 2024-07-26T06:04:31.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alessandro
0
Reputation points
0 answers
Unable to login to azure devops, no notification in Authenticator
I'm strugling with Azure Devops since a few days. I’ve been experiencing issues with Azure DevOps for the past few days. The MFA process is prompting me to approve a notification in the Authenticator app on my phone, but I never receive the notification.…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)