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AI models and business scenarios

In AI Builder, you can choose from several model types that are suited to different business scenarios. Here are some examples:

  • If you want to use intelligence to detect your products in images, you can refine a custom AI Builder object detection model. With a customizable model, you'll build, train, and publish it for your intended use.

  • If you want to use intelligence to automate your expense reports by scanning and processing business receipts, you can use a prebuilt AI Builder receipt scanning model. All prebuilt models allow you to go straight to productivity.

  • If you want to design a marketing campaign based on patterns in your historical data, you can use a custom prediction model tailored to your business, using your own historical data.

These models are only a few of the ways you can use AI Builder to add intelligence to your business processes.

To build a model with AI Builder:

  1. Sign in to Power Apps or Power Automate.

  2. On the left pane, select ... More > AI hub.

  3. Under Discover an AI capability, select AI models.

    (Optional) To keep AI models permanently on the menu for easy access, select the pin icon.

  4. On the right pane, select the model type that matches what you want to do. You're ready to get started.

    Screenshot of AI models page.

Model types

The following table lists the data type, models type, and build type.

  • Data type: Describes the type of AI that the models use (for example, documents, text, structured data, or images).

  • Build type: Indicates whether it’s a customizable model that you'll need to build, train, and publish for your intended use, or if it's a prebuilt model that’s ready to use. In general, use custom AI Builder models for applications where you're working with data that’s unique to your business. Use prebuilt models for scenarios that are common across different types of businesses.

Common business scenarios and the model types that are suited to them are described later in this topic.

Data type Model type AI Template table UniqueName mapping Build type
Documents Business card reader BusinessCard Prebuilt
Documents Document processing DocumentScanning, (DocumentLayoutAnalysis is used during training) Custom
Documents Text recognition TextRecognition Prebuilt
Documents Receipt processing ReceiptScanning Prebuilt
Documents Invoice processing InvoiceProcessing Prebuilt
Documents ID reader IdentityDocument Prebuilt
Text Text generation (preview) GptPowerPrompt, (GptPromptEngineering was used during Preview) Prebuilt
Text Category classification TextClassificationV2 Prebuilt (preview) and custom
Text Entity extraction EntityExtraction Prebuilt and custom
Text Key phrase extraction KeyPhraseExtraction Prebuilt
Text Language detection LanguageDetection Prebuilt
Text Sentiment analysis SentimentAnalysis Prebuilt
Text Text translation TextTranslation Prebuilt
Structured data Prediction BinaryPrediction, GenericPrediction Custom
Images Object detection ObjectDetection, (ObjectDetectionProposal is used during training) Custom
Images Image Description ImageDescription Prebuilt (preview)
Images Text Recognition TextRecognition Prebuilt
Preview version of App Copilot CopilotSidePanePredict Prebuilt (preview)

Common business scenarios

The different types of AI models in AI Builder provide you with a broad range of AI capabilities without the need for coding or data expertise. Here are some common business scenarios, and the preferred AI model types for addressing them:

Business scenario Model type
Automate customer application processing Document processing
Automate expense reports Receipt processing
Categorize user feedback based on their focus Category classification
Extract insights from product reviews Entity extraction
Identify language of text Language detection
Identify and classify customer feedback Sentiment analysis
Translate support requests into your language Text translation
Identify fraudulent transactions Prediction
Get alerted to social media posts referencing your brand Key phrase extraction
Automate contact list Business card reader
Automate inventory taking Object detection
Take a photo of text and save it to a database Text recognition

Next step

Build a model

Feature availability by region