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Cant log in. Stuck in Microsoft Authenticator loop.

Anonymous
2024-12-10T11:57:06+00:00

Hi!

I cant log in. Im stuck in Microsoft Authenticator loop.

  1. https://outlook.office.com/mail/
  2. Login -> Action required. Additional security information for your organization. Follow the prompts to download and set up the Microsoft Authenticator app.
  3. Click NEXT
  4. Succeeded! Good job! You have successfully configured your security information. Select Done to continue logging in. Default sign-in method: Microsoft Authenticator - notification Microsoft Authenticator iPhone 14 Pro
  5. Click READY
  6. Action required. Additional security information for your organization. Follow the prompts to download and set up the Microsoft Authenticator app.

-> 3-6 again and again..

Dont know what to do. Cant login my account.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-07-16T20:46:02+00:00

    The advice these M$ people don't know ****.

    It's been going on 6 days I can't use my email for important stuff like fighting for my life with cancer and these people screwed up the email probs every one has right is a bug on their behalf and not ours.

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