Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,815 questions
1 answer
One of the answers was accepted by the question author.
Cancel a subscription with no access to the account
I have someone who used a business credit card and purchased a microsoft 365 account. I don't have access to the account and need to cancel the subscription. The bank said to give you the cc acct last four digits (PIi Removed) the time of the last charge…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked
2026-07-28T13:54:42.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 28.999999999999996%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Seasonal Roots
20
Reputation points
accepted
2026-07-28T15:26:16.1666667+00:00
Seasonal Roots
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Teams live audio interaction
Hi, I’ve been working on building a calling bot/agent that can actively join Microsoft Teams calls and interact with participants by capturing and processing their spoken audio. I tried using the Microsoft Graph API for live audio streaming, but I wasn’t…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,810 questions
asked
2025-08-16T21:23:23.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 59%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Eedula, Pavan Kalyan Reddy
20
Reputation points
commented
2026-07-28T15:21:35.6466667+00:00
Eedula, Pavan Kalyan Reddy
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Refund for Windows Store purchase of Windows 11 Pro
I purchased Windows 11 pro around a week ago and it failed to install due to error. Microsoft support tried for two days and many hours to get it to install and they were not able to and refunded my purchase. We discussed having me factory reset my…
Windows for home | Windows 11 | Microsoft Store
3,328 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 1%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Old Outlook thread needs to be locked
https://learn.microsoft.com/en-us/answers/questions/5624900/unable-to-login-to-outlook-email From Nov 2025. Original Question is "Unable to login to outlook". All it's doing is attracting desperate people who should be starting a new Question.
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
152 questions
asked
2026-07-28T09:08:02.8466667+00:00
Hornblower409
15,140
Reputation points
accepted
2026-07-28T14:52:30.32+00:00
Hornblower409
15,140
Reputation points
1 answer
Cannot connect to VPN
A connection using this configuration is already active. Check your VPN or network settings to ensure no other session is running in the background.
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked
2026-07-23T19:31:11.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZG%3C/text%3E%3C/svg%3E)
Zach Gale (Wipro Limited)
0
Reputation points Microsoft External Staff
commented
2026-07-28T14:47:24.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rolando Abarca Garcia (CBRE INC)
0
Reputation points Microsoft External Staff
1 answer
One of the answers was accepted by the question author.
Zone MSN Games not working
The loading bar for games on zone.msn.com gets stuck at the very end and refuses to progress further.
Microsoft Edge | Website issues | Windows 10
Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10
1,741 questions
asked
2026-07-27T06:27:01.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Semih Kaleli
20
Reputation points
accepted
2026-07-28T14:31:45.3466667+00:00
Semih Kaleli
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Xbox gamebar clips and recordings are overly saturated and dark.
As described in title. My monitor doesn't support HDR so I doubt that is the issue. This issue persists on games and desktop recordings and is still persistent when the clip is opened in media player.
Windows for home | Other | Gaming
4,284 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 17%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
KERNEL_SECURITY_CHECK_FAILURE (139)
Hello, I have a HP pavilion TP01-3700 desktop. Since the July updates, every morning my computer automatically restarts and opens a black screen stating, "Your device ran into problem and needs to restart" "KERNEL_SECURITY_CHECK _FAILURE…
Windows for home | Other | Performance and system failures
2,859 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E6%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Problem with Microsoft premium Solitaire showing ads
I have a subscription to Microsoft Solitaire Premium expiring on 8-19. Today says I need to update NOW and I am getting ads. What's up?
Windows for home | Windows 11 | Gaming
5,342 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Word For Mac locked
Please can anyone help me fix this I cant access my documents I am locked out
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
872 questions
asked
2026-07-28T13:17:46.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Aidan Coughlan
20
Reputation points
commented
2026-07-28T14:02:06.5166667+00:00
Aidan Coughlan
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to create Microsoft Fabric trial account with a personal Gmail account for DP-600 preparation
Hi everyone, I'm preparing for the Microsoft DP-600 (Fabric Analytics Engineer) certification and would like to get hands-on experience with Microsoft Fabric. I tried creating a Microsoft Fabric trial account using my personal Gmail account, but I…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,950 questions
asked
2026-07-24T12:35:55.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 42%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mohan Kumar
20
Reputation points
accepted
2026-07-28T13:58:59.36+00:00
Mohan Kumar
20
Reputation points
4 answers
One of the answers was accepted by the question author.
Observe multiple outbound traffic with Microsoft domain
Dear Team, We have detected multiple URL requests one of my windows server with holding Microsoft domain that have been identified as malicious by Trend Micro threat intelligence. can you please comment on these…
Windows for business | Windows Server | User experience | Other
20,445 questions
asked
2026-02-12T12:00:54.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chandra Pal Singh Chauhan
25
Reputation points
answered
2026-07-28T13:51:55.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 66%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Monika Herrmann
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Adding Microsoft Defender for Office 365 Plan 2 Add-on to Business Standard accounts?
I'm considering the 90-day free trial of the Microsoft Defender for Office 365 Plan 2 add-on, which is required to do attack simulations and training through Defender. My question is: can the Plan 2 add-on only be applied to Business Premium…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,089 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 19%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
5 answers
How do you connect to Windows 11 PCs for network file sharing?
I have turned on all network file sharing settings on both PCs. In the network section of the file explorer they are both visible to each other. When I double-click on the other PC in the file explorer I am prompted to input my network credentials. In…
Windows for home | Windows 11 | Internet and connectivity
5,454 questions
asked
2025-08-28T04:25:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Flashy-Shinobi
10
Reputation points
commented
2026-07-28T13:03:39.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC0%3C/text%3E%3C/svg%3E)
ChA-0320
0
Reputation points
9 answers
One of the answers was accepted by the question author.
Levels in Microsoft Learn
How many levels are present in Microsoft Learn and what are the maximum points one can achieve?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2020-10-21T09:52:15.097+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 10%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Ayushri Jain
216
Reputation points
answered
2026-07-28T12:56:52.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Ferenc
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Windows update error 0x80244017 wsus server
I have multiple computer in my domain (EC2 instances in AWS account) which are getting updates from wsus server. But A newly created computer having a problem receiving updates from wsus server. I have tried multiple methods but no success so far. Does…
Windows for business | Windows Server | User experience | Other
20,445 questions
asked
2025-06-11T06:06:05.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 52%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Muhammad Zubair
20
Reputation points
accepted
2026-07-28T12:47:24.7+00:00
Muhammad Zubair
20
Reputation points
1 answer
One of the answers was accepted by the question author.
2 Day Account Suspension for saying "hello" and complementing people on my friends list
I was on Xbox and I looked at my friends list. I noticed a lot of people that I remember playing with and having a good time with 2-3 years ago. Other were old friends and some were new. I wanted to get back with some of them so we can play again. I…
Windows for home | Other | Gaming
4,284 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
PHOT FILES ARE ALL IN VIDEO
ALL MY FILE PHOTOS ARE IN VIDEO AND NOT ALL FILES WHEN ATTEMPTING TO POST
Windows for home | Windows 10 | Files, folders, and storage
23,597 questions
asked
2026-07-27T14:01:59.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
clive martin
20
Reputation points
commented
2026-07-28T12:29:03.43+00:00
Rodrigo Queiroz
78,705
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) BSOD from nvlddmkm.sys
So I have a slight problem. Everytime I boot up a game, sometimes it doesnt do anything, and after a while, my whole PC gets a BSOD. I have been vacationing for a month, and I recently returned from my trip, and this has been happening recently. It hasnt…
Windows for home | Windows 10 | Performance and system failures
42,848 questions
asked
2026-07-27T12:14:02.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 79%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM3%3C/text%3E%3C/svg%3E)
Markus-3317
20
Reputation points
accepted
2026-07-28T12:28:15.46+00:00
Markus-3317
20
Reputation points
2 answers
One of the answers was accepted by the question author.
I cant book my exam through my learn link
When I tried to book my microsoft exam ab-100 it shows an unexpected error: Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support. This is the error I am receiving
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-07-27T10:49:27.9866667+00:00
Seena Khan
20
Reputation points MVP
accepted
2026-07-28T12:28:09.8533333+00:00
Seena Khan
20
Reputation points MVP