1,838,972 questions

Sort by: Updated
1 answer

Bitlocker continues to need reapplying

My laptop will not open until I input the bit lock recovery key. I have applied the recovery key several times although when my laptop shuts down, I have to do it all over again. Please advise.

Windows for home | Windows 11 | Recovery and backup
asked 2026-07-27T04:51:01.8033333+00:00
Vickie Scott Davis 0 Reputation points
answered 2026-07-27T05:27:51.7866667+00:00
Lester Bernard Reyes 83,815 Reputation points Independent Advisor
0 answers

Windows 11 HLK testing for Wifi driver

Hi Guys, We are currently trying to bringup wifi driver for windows 11 test machine. we are planning to start the windows HLK testing as soon as possible. please do let me know the hardware and software requirements that should be satisfied before…

Windows development | Windows Performance Toolkit
asked 2026-07-27T05:27:38.6366667+00:00
Sidharthan Srinivasan 40 Reputation points
1 answer

Emails are not getting generated

I have my email and the same email is configured in group emails of the company. Initially I used to get the notification in my email whenever a group mail was sent. since yesterday, I am not receiving the mails, but it is coming in group email. kindly…

Outlook | Web | Outlook on the web for business | Email
asked 2026-07-23T05:00:04.63+00:00
Ume Hani Siraj 0 Reputation points
commented 2026-07-27T05:26:45.1433333+00:00
Jade Ng 14,230 Reputation points Microsoft External Staff Moderator
1 answer

My Bluetooth toggle icon disappeared from the Taskbar menu. Also, in device manager, Bluetooth driver is not visible even in show hidden devices

I am not able to connect Bluetooth devices. My Bluetooth toggle icon disappeared from the Taskbar menu. Also, in device manager, Bluetooth driver is not visible even in show hidden devices

Windows for home | Windows 11 | Devices and drivers
asked 2026-07-27T04:51:20.24+00:00
MEET PARSANA 0 Reputation points
answered 2026-07-27T05:26:31.9833333+00:00
DaveM121 909.7K Reputation points Independent Advisor
1 answer

Azure Managed Redis deployment fails with AllocationFailed in East US 2 due to insufficient capacity

I am trying to deploy an Azure Managed Redis instance in the East US 2 region using Azure CLI and Bicep. However, the deployment fails with the following error: I have already retried the deployment multiple times, but I receive the same error. I have…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

410 questions
asked 2026-07-21T00:07:15.8366667+00:00
Saikumar Polavaram 20 Reputation points
edited the question 2026-07-27T05:25:31.18+00:00
Ravi Varma Mudduluru 12,535 Reputation points Microsoft External Staff Moderator
1 answer

Unable to active Microsoft Excel

Macbook air early 2015 macOS Monterey 12.7.6 Office version 16.78(23100802). Microsoft 365 subscription is active Office 2019 licences removed with License removal tool. Can sign into microsoft account in Safari. When clicking activate in excel…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-26T06:26:23.4133333+00:00
Anphe Chan 0 Reputation points
commented 2026-07-27T05:21:48.6633333+00:00
DaveM121 909.7K Reputation points Independent Advisor
1 answer

Locked past invoice

Hi there, I Have a locked past invoice in my Azure that is preventing me from creating new subscriptions. How can I directly contact Azure engineering team to unlock it for me in the back end? I don't have any support plan in my account. Regards, -Marcel

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,913 questions
asked 2026-07-19T05:42:49.15+00:00
mkei10 0 Reputation points
commented 2026-07-27T05:21:48.2833333+00:00
Ravi Varma Mudduluru 12,535 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

365 office not activated on my big sur 11.7.11 version,

Hello i have and Macbook Air, with Bigsur 11.7.1 software version , have installed version of office 16.77 - which as i read shall be compatible with that, but it is not activated, i have bought year subscription for office 365, so what is the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-27T04:30:06.07+00:00
atloc sergiu 20 Reputation points
commented 2026-07-27T05:18:03.18+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
2 answers

Product key is not recognized when entered via microsoft365.com/setup

I have purchased my Microsoft365 personal together with my Macbook Neo on apple store website. Product key was arrived on July 1st but I haven't tried to redeem it until July 25th. On July 25th when I enter the product key as suggested in the guide book…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-26T11:32:56.58+00:00
Lana Erdenechuluun 0 Reputation points
commented 2026-07-27T05:15:17.79+00:00
DaveM121 909.7K Reputation points Independent Advisor
2 answers

Classic Outlook cannot add Business Premium account — modern sign-in window fails silently

When adding this account to classic Outlook (Windows), the modern sign-in window attempts to open once per restart, closes immediately without displaying, and Outlook falls back to a legacy dialog: "Problem Connecting to Server — An encrypted…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-27T03:06:25.8266667+00:00
Steven Dealph 0 Reputation points
commented 2026-07-27T05:01:15.4333333+00:00
Dora-T 15,820 Reputation points Microsoft External Staff Moderator
0 answers

Azure AIK enrollment returns HTTP 404 "authority does not exist" — Intel ODCA 2 CSME MTP PCH SVN 01 PTT CA not onboarded to microsoftaik.azure.net (Arrow Lake-HX)

certreq -enrollaik -config "" fails with HTTP 404 (0x80190194, HTTP_E_STATUS_NOT_FOUND) at the GetCACaps / SCEP stage (EnrollStage 140). The TPM is healthy and Windows reports it is ready for attestation; the failure is that Microsoft's Azure…

Windows for home | Windows 11 | Performance and system failures
asked 2026-07-19T02:08:48.7466667+00:00
Sam Brumm 0 Reputation points
edited the question 2026-07-27T04:54:00.17+00:00
Ravi Varma Mudduluru 12,535 Reputation points Microsoft External Staff Moderator
1 answer

Emergency CRL republishing and when time runs out

Our issuing CA missed publishing a new CRL before the old one expired, and suddenly everything started breaking. Certificates that were perfectly valid began failing validation, services relying on SSL or smart card auth threw errors, and users couldn’t…

Windows for business | Windows 365 Business
asked 2026-07-27T04:30:02.7233333+00:00
Amira Hamid 0 Reputation points
answered 2026-07-27T04:53:30.6066667+00:00
HLBui 11,010 Reputation points Independent Advisor
1 answer

redownload flight simulator

MS flight simulator files got corrupted and i uninstalled flightsim. I want to redownload. im in the store but cant find anything that will help me?

Windows for home | Other | Gaming
asked 2026-07-27T02:23:59.6633333+00:00
Paul Larochelle 5 Reputation points
commented 2026-07-27T04:50:34.68+00:00
John Jefferson Doyon 80,870 Reputation points Independent Advisor
2 answers

Install Office 365 on IOS 13

Hello, how do I install a version of Office 365 that my mac will be able to use. I have already purchased 365 and inputted my product key, however it wont install as it says it needs IOS14 however I cannot access this. How to I access an older version…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-26T17:33:19.73+00:00
Laura 0 Reputation points
answered 2026-07-27T04:47:33.5733333+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Azure AI Foundry agent doesn't receive user-uploaded PDF attachment

New Foundry (ai.azure.com), standard Agents, OpenAPI 3.0.1 action pointing at a Python Azure Function. Endpoint is anonymous, works with curl. In Playground I attach a PDF and prompt the agent to process it. The attachment chip shows the file, but the…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,599 questions
asked 2026-07-24T07:07:56.35+00:00
Aria Rahujani 20 Reputation points
answered 2026-07-27T04:46:41.48+00:00
Pavan Kumar Purilla 90 Reputation points Microsoft External Staff Moderator
8 answers

can't activate 365

Hello, please help, I can't activate office 365 , it says that my OS must be updated but It was working before . I have a Catalina OS system. Please , let me know what to do I just purchased office 365, thanks

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-26T19:58:55.6733333+00:00
pierre marc 0 Reputation points
answered 2026-07-27T04:44:59.59+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
1 answer

Trying to change my e-mail address, verification link does not work

Trying to change my e-mail address, and I go to the verification e=mail it sends, and I click the link, it takes me to the page, but will not say verified in my account so I can make it primary. Really need to change it, because I no long have access to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-25T23:13:25.37+00:00
Debbie Allen 0 Reputation points
commented 2026-07-27T04:43:11.8333333+00:00
Winnie-B 9,845 Reputation points Microsoft External Staff Moderator
2 answers

MSFT claims my license is not activated word on MacBook

I paid for MSFT office as a perpetual license Is it true that MSFT is cancelling that license for mac users?

Microsoft 365 and Office | Other
asked 2026-07-26T20:38:34.9233333+00:00
Chris Johnson 0 Reputation points
edited an answer 2026-07-27T04:43:01.8533333+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
2 answers

0x0 issue with Microsoft Office

Having issue with Microsoft Office getting error message 0x0 when trying to update.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-26T22:47:06.8866667+00:00
Joseph Hall 0 Reputation points
answered 2026-07-27T04:41:10.99+00:00
EmilyS_726 23,420 Reputation points Volunteer Moderator
1 answer

ggshield invocation during git commit

In VS 2019, ggshield gets invoked automatically while making commits, and it blocks commit if secret is present in any file. But this is not happening with Visual Studio 2022, because it uses it's own mini git version. I am not able change VS 2022…

Developer technologies | Visual Studio | Setup
asked 2026-07-24T13:18:54.55+00:00
Prasad Khalane 25 Reputation points
answered 2026-07-27T04:39:21.75+00:00
Nancy Vo (WICLOUD CORPORATION) 7,825 Reputation points Microsoft External Staff Moderator