2,270 questions
2 answers
PhotoCaptureFileCreationFailed
I'm Facing this issue and unable to resolve it.
Windows for home | Windows 11 | Apps
asked 2026-07-25T13:26:07.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ankit Sarraf
0
Reputation points
answered 2026-07-26T17:37:09.9866667+00:00
Kapil Arya
38,086
Reputation points
Volunteer Moderator
2 answers
the laptop no sound or speaker
This Laptop Dell Latitude 3410, suddenly not working the sound or speaker. And can't on or press with red X. and the charge AC has a problem.
Windows for home | Windows 10 | Settings
21,770 questions
asked 2026-07-25T17:54:26.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 27%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Annabelle Cara
0
Reputation points
answered 2026-07-26T17:32:20.63+00:00
Kapil Arya
38,086
Reputation points
Volunteer Moderator
1 answer
AI Credit Accounting
How can I find out how many AI credits I have and what action consumed them?
Microsoft Copilot | Other
1,948 questions
asked 2026-07-26T16:06:27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Terry Smart
0
Reputation points
answered 2026-07-26T17:26:43.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tehreem Farooqi
80
Reputation points
2 answers
0xA00F429F <WindowShowFailed> (0x8007001F)
I cant access my camera. This error shows up 0xA00F429F <WindowShowFailed> (0x8007001F)
Windows for home | Windows 11 | Devices and drivers
23,791 questions
asked 2026-07-26T13:20:20.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 0%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Abby Co
0
Reputation points
answered 2026-07-26T17:26:06.93+00:00
Kapil Arya
38,086
Reputation points
Volunteer Moderator
2 answers
i am the only global administrator and locked out for MFA stop working in Russia.
No SMS or phone calls are possible now. We still pay for Microsoft 365. Can you change the MFA method for me?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,846 questions
asked 2026-07-22T21:24:38.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sergey Skuratov Architects
0
Reputation points
commented 2026-07-26T17:25:39.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
15,405
Reputation points Microsoft External Staff
Moderator
6 answers
Cannot type on Excel
Im unable to write or enter any text into any cell. I have already uninstalled everything and reinstall. I have a premium plan and i am logged in. I dont know what else to try. please help !
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,615 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Excel lis not working or not activating
Need this unlocked ASAP. Have a global contract with MS [Moderator note: Personally Identifiable Information removed].onmicrosoft.com
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,618 questions
asked 2026-07-22T16:56:06.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 37%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Todd TAS. Shoemack
5
Reputation points
commented 2026-07-26T17:21:15.2933333+00:00
Kristen-L
15,405
Reputation points Microsoft External Staff
Moderator
1 answer
how to activate windows defender and protect my computer?
I want to use my laptops own protection app. How do I uninstall other apps and start windows defender so it is my only protection
Windows for home | Windows 11 | Security and privacy
8,472 questions
asked 2026-07-26T16:43:31.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 15%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Ani Dimitro
0
Reputation points
answered 2026-07-26T17:18:27.1533333+00:00
Ferdinand Nanalig
31,620
Reputation points
Independent Advisor
2 answers
I don't have sound on my PC
I can't get sound on my PC. Don't know what happened
Windows for home | Windows 11 | Settings
9,915 questions
asked 2026-07-26T16:30:01.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ron Larrivee
0
Reputation points
answered 2026-07-26T17:17:31.16+00:00
Kapil Arya
38,086
Reputation points
Volunteer Moderator
0 answers
Microsoft Places - It is not reflecting on outlook correctly with the Building and Floor - New Places Finder
Hello All I have enabled Places Finder But I cannot see the Floor and Sections workspace and the desks I have waited for 12-72 hours now Its not reflecting at all
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,794 questions
asked 2026-07-25T20:26:54.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 17%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patel, Meetkumar
0
Reputation points
commented 2026-07-26T17:15:30.8233333+00:00
Patel, Meetkumar
0
Reputation points
2 answers
need to contact a help desk via email
our Admin had passed away two weeks ago. we require your help to change the Admin authority to the other shareholders in the company.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,846 questions
asked 2026-07-26T16:00:50.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ashraf Bait Saleem
0
Reputation points
answered 2026-07-26T17:13:16.9466667+00:00
Kristen-L
15,405
Reputation points Microsoft External Staff
Moderator
1 answer
Issue with MS product configuration or licensing?
Need assistance from a MS Engineer to assist with a configuration issue. After creating a Survey through MS Forms my licenses supporting MS 365 Business Premium is not allowing me to incorporate the survey into a SharePoint page due to an Tenant/license…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,228 questions
asked 2026-07-26T14:43:14.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 45%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Celister Houston
0
Reputation points
answered 2026-07-26T17:09:47.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
16,660
Reputation points Microsoft External Staff
Moderator
1 answer
need to update my microsoft office mac 2011
I have in my Mac Microsoft Office Mac 2011 and I need to update it so it allows me to edit and save in Excel
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,517 questions
asked 2026-07-26T13:46:34.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Betty Lauro
0
Reputation points
answered 2026-07-26T17:02:14.77+00:00
Bob Jones AKA CyberTaz MVP
436.7K
Reputation points
2 answers
PASSKEY
Does anyone know how to get rid of passkey completely on Windows 11? Almost every week it forgets my passkey, and I have to log in with my password. I have to set a new passkey, and which intern (Profanity removed by Moderator) up all my login passkey…
Windows for home | Windows 11 | Accounts, profiles, and login
9,657 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Datacenter core licensing: How to calculate licensed cores vs deployed VMs for an audit?
Need to validate our Datacenter edition core-based licensing compliance across our virtualization hosts ahead of an upcoming audit. Says we need to make sure licensed cores match actual deployed VMs properly. And our hosts are running mixed workloads.
Windows for business | Windows 365 Business
2,628 questions
asked 2026-07-23T16:58:10.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Micheal Brown
25
Reputation points
accepted 2026-07-26T16:57:57.0233333+00:00
Micheal Brown
25
Reputation points
3 answers
How to change font size of Japanese only, in a long document containing both Japanese and English
I have a long Word 2010 document containing both Japanese (MS PGothic) and English (Arial). I tried to set them up initially to be different sizes but Word would not do that. But the Japanese font is simply too hard to read, so I need to somehow change…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,813 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Issue with renewing subscription
I have been trying to renew my Minecraft: Bedrock Edition realm subscription. However, instead of renewing the realm that I already have, it creates a new realm. I have now paid for three realms, but only have one working one and it's not the one that I…
Windows for home | Windows 11 | Microsoft Store
3,205 questions
asked 2026-07-25T23:25:08.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
Jaimee Yoon
0
Reputation points
answered 2026-07-26T16:51:53.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
9,820
Reputation points Microsoft External Staff
Moderator
1 answer
Excel how to apply color scales to text cells
Hello! I am trying to figure out how to use color scales conditional formatting based on cells that are text, in Excel. Basically, I have a table of cells filled with a description and number. Example "America - 10". I want to apply the color…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,601 questions
asked 2026-07-21T20:56:15.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 96%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leonard Fong
0
Reputation points
commented 2026-07-26T16:43:43.5866667+00:00
Lucus-V
9,820
Reputation points Microsoft External Staff
Moderator
2 answers
ADDITIONAL MONITOR NOT DETECTED
IVE HAD A MONITOR CONNECTED TO LAPTOP FOR TWO YRS. FOR NO REASON MONITOR WENT BLACK AND IS NOW UNDETECTABLE. I TRIED OTHER MONITOR AND DIFFERENT HDMI CORDS. SAME.
Windows for home | Other | Devices and drivers
6,691 questions
asked 2026-07-22T18:51:02.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Leslie Ortiz
0
Reputation points
commented 2026-07-26T16:43:25.9633333+00:00
Lucus-V
9,820
Reputation points Microsoft External Staff
Moderator
1 answer
Excel spreadsheet cannot be saved. Save and Save As are not hilighted.
I am unable to save any excel documents as the Save and Save As buttons are not hilighted.
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,615 questions
asked 2026-07-22T21:29:42.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 75%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Edite Sammons
0
Reputation points
commented 2026-07-26T16:42:56.16+00:00
Lucus-V
9,820
Reputation points Microsoft External Staff
Moderator