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Exchange Server troubleshooting

This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Exchange Server. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue.

Administration

How-To Guide

  • "The term New-Mailbox is not recognized" error
  • 400 Bad Request when accessing the Options page
  • 403 Forbidden when viewing cross-forest free/busy information

Client Connectivity

How-To Guide

  • "Insecure connection" error in Outlook for iOS or Android
  • "The connection to your mail server timed out" error in Outlook for iOS or Outlook for Android
  • "You've exceeded the storage limit for your mailbox" error

Compliance

How-To Guide

  • Audit Log searches fail with ErrorInvalidServerVersion
  • Content index state is stuck in crawling
  • Error when doing a multi-mailbox search

Development

How-To Guide

  • Develop apps via Exchange PowerShell and .NET Framework
  • Support limitations for open standards

Distribution Lists

How-To Guide

  • Get-DistributionGroupMember not return all members

Mail flow

How-To Guide

  • 451 4.4.0 DNS query failed
  • 554 5.4.14 Hop count exceeded
  • Apps for Outlook 2013 can't activate in email
  • Assertion Failed when editing a transport rule
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