The Surface Support Portal provides a centralized solution for commercial and education customers to create service requests, track the status of device repairs, and look up current warranty and protection plans.
Already have a Microsoft 365 tenant? Access the portal here.
To expedite your support request, make sure to include your device's serial number and your shipping address in the Issue Description field. If your issue wasn't listed or you need more help, contact Surface Support for Business and Education customers.
The Surface Endpoint Admin Course covers the management and support of Surface devices, settings, support requests, security settings, the IT Toolkit, the Surface Management Portal, and more.
Plan and execute an endpoint deployment strategy, using essential elements of modern management, co-management approaches, and Microsoft Intune integration.