Design agent conversations using topics

  • Module
  • 12 Units
Beginner
Intermediate
App Maker
Functional Consultant
Developer
Microsoft Copilot Studio
Dynamics 365 Contact Center

Microsoft Copilot Studio uses topics, which are like small conversations related to a specific subject. A Microsoft Copilot Studio agent typically includes many topics. This module introduces you to topics, a conversation between a user and an agent, and how to create them.

Learning objectives

This module explains how to:

  • Use topics to create and manage conversation paths in an agent.
  • Work with topic triggers.
  • Work with conversation nodes.
  • Add branching to a topic.
  • Manage topics.
  • Work with variables.
  • Work with entities.
  • Work with system topics.

Prerequisites

Experience with Microsoft Copilot Studio.

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