Manage administrator roles in Viva Engage
To perform administrative tasks and facilitate many of the premium features in Viva Engage, users need to be assigned specific roles. The table below describes each of the admin roles in Viva Engage and the business functions they enable.
Note
No Viva Engage licenses are required for admins to configure Viva Engage (core or premium). Unlike Viva Engage users, Microsoft 365 Global administrators and Engage administrators (also called Yammer administrators in Microsoft Entra ID) are exempt from needing a Viva Engage Core or premium license to access the Engage website, the Engage admin center, or legacy network admin center. Other Viva Engage admin roles can also administer premium features without being assigned a premium license.
Select a role in the table to learn more about it.
Admin role | Business function |
---|---|
Microsoft 365 Global Administrator | Manages all aspects of Microsoft 365 Entra and services that use Microsoft 365 Entra identities. This role controls admin role assignment and configuration in Viva Engage. As such, global admins have unlimited access to settings and most of its data, including subscription management. |
Engage Administrator | Configures and manages all aspects of Viva Engage including tenant settings, core and premium features, and compliance |
Verified Administrator | Configures the Viva Engage network. Performs tasks that have legal implications, such as managing security settings, monitoring keywords for appropriate use, managing data retention, and exporting data. |
Network Administrator | Configures the Viva Engage network |
Answers Administrator | Configures Answers in Viva Engage, manages topics, and enables badges |
Corporate Communicator | Creates and manages official campaigns, defines leaders, and manages content across the organization |
Community Administrator | Manages day-to-day activity (including usage) within a community to keep it engaged and productive |
Who assigns roles and where?
Some admins have more permissions than others and can assign Viva Engage roles to users. The following table lists admins in order of their permissions, with those having the most permissions at the top.
Admin role | Can assign these roles | Assigned in |
---|---|---|
Microsoft 365 Global Administrator | Other global admins, Engage admins, Answers admins (Knowledge manager) | Microsoft Entra ID |
Engage Administrator | Verified admins, Network admins, Corporate communicators | Microsoft Entra ID |
Verified Administrator | Verified admins, Network admins, Corporate communicators | Yammer admin center / Viva Engage admin center |
Network Administrator | Other network admins, Corporate Communicators | Yammer admin center / Viva Engage admin center |
Community Administrator | Other community admins | Viva Engage community |
Role hierarchy
Microsoft 365 Global Administrator
Function | Details |
---|---|
Permissions |
|
Who can assign | A Microsoft 365 Global administrator |
How to assign | See Assign admin roles in the Microsoft 365 admin center |
Engage Administrator
Function | Details |
---|---|
Permissions |
|
Who can assign | A Microsoft 365 Global administrator |
How to assign | Assign the Engage admin role in Microsoft Entra ID or Privileged Identity Management (PIM) |
Verified Administrator
Function | Details |
---|---|
Permissions |
|
Who can assign | Engage admin or verified admin |
How to assign | In the Yammer admin center, select Admins. Find and select the user's name and select Make this user an admin. If the user is already an admin, find their name from the Current Admins list and select Grant Verified Admin. |
Network Administrator
Function | Details |
---|---|
Permissions |
|
Who can assign | Engage admin or network admin |
How to assign | In the Yammer admin center, select Admins. Find and select the user's name and select Make this user an admin. If the user is already an admin, find their name from the Current Admins list and select Grant Network Admin. |
Answers Administrator
Function | Details |
---|---|
Permissions |
|
Who can assign | A Microsoft 365 Global administrator |
How to assign | Assign a Knowledge Manager role in Microsoft Entra ID |
Corporate Communicator
Function | Details |
---|---|
Permissions |
|
Who can assign | Engage admin |
How to assign | In the Viva Engage admin center, on the Setup and configuration tab, select Manage corporate communicators. Select Add user to search for a user by name or email ID. Assignees appear in the list of active corporate communicators in your organization. |
Community Administrator
Function | Details |
---|---|
Permissions | Community admins only have permissions in their communities:
|
Who can assign | Engage admins can assign community admins. Additionally, any Engage user who creates a community is automatically assigned the community admin role. Community admins can assign up to 100 other community admins. Note: Network admins and verified admins can prevent Engage users from creating communities. In this case, they must assign the initial community admin who performs all community admin tasks. |
How to assign | On the community page, select Settings icon > Manage Members and Admins. Choose a user and select either Make Admin or Revoke Admin. |
Palaute
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