Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,933 questions
3 answers
Microsoft 365 login/subscription issue
I have a Microsoft 365 account. It is current and I paid for the 1 yr. subscription last November. It is only July and I got a notice today saying that I needed a Microsoft 365 subscription to continue using Outlook, Work, Excel, etc. It won't let me…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
2 answers
Unable to get into email account after exhausting all online support.
Unable to get into email account after exhausting all online support. Need to talk to a REAL LIVE person. Can you please supply me with a phone number to a REAL person?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,557 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 57.99999999999999%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
2 answers
My computer restarts every morning at around 8:05AM since July 15, 2026.
Copilot has been troubleshooting this for several days now but I don't trust it anymore. How can I reliably figure out what is causing it?
Windows for home | Windows 11 | Performance and system failures
32,011 questions
asked 2026-07-22T19:20:39.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Fred Diether
0
Reputation points
commented 2026-07-27T00:48:50.45+00:00
Fred Diether
0
Reputation points
1 answer
connecting boom speaker to my computer
I cannot connect my boom speaker to my hp computer
Windows for home | Other | Devices and drivers
6,683 questions
asked 2026-07-27T00:11:37.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 57.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Anne Petrie
0
Reputation points
answered 2026-07-27T00:48:39.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
118.6K
Reputation points
Independent Advisor
1 answer
SOUND PROBLEMS
My sound on the computer and my speakers has stopped working. Please help!
Windows for home | Windows 11 | Devices and drivers
23,750 questions
asked 2026-07-26T20:11:26.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 57.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
mandi vincent
0
Reputation points
answered 2026-07-27T00:48:24.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
11,695
Reputation points Microsoft External Staff
Moderator
0 answers
Trouble setting up account on Authenticator App
While trying to setup my work account on Microsoft authenticator app, it is asking for "the code displayed on the authenticator app". But I don't have it since I am trying to set up the authenticator app in the first place. Due to this I am…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,778 questions
asked 2026-07-27T00:15:42.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sadique Selia
0
Reputation points
edited the question 2026-07-27T00:48:15.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,360
Reputation points Microsoft External Staff
Moderator
1 answer
Windows script host error code 80070002
How do I fix this? This happen after I used Malwarebyte and quarantine some apps like Traffic monetizer(I didn't install it) and something in registry
Windows for home | Windows 11 | Security and privacy
8,463 questions
asked 2026-07-26T02:42:04.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
Vittus Eipe
0
Reputation points
commented 2026-07-27T00:44:59.3433333+00:00
EmilyS726
251.7K
Reputation points
Independent Advisor
1 answer
My WhatsApp is lagging
Hi, my WhatsApp is lagging. I remembered it happened after I removed MS Phone Link App. Have already re-download WhatsApp, still same. Can give guide step by step to fix this? Thanks, Budi.
Windows for home | Other | Apps
6,575 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 72%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
There are No points to be given today for clicking on your subjects...Not even a daily Poll....did you hide it someplace.
I came into my Microsoft account today, Sunday, July 26, and normally there are things to click on to be awarded points...granted you have given us less and less, but today shockingly there is NOTHING. There is not even a poll that has been offered…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,883 questions
asked 2026-07-27T00:42:35.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Pamela Comstock
0
Reputation points
answered 2026-07-27T00:44:01.6066667+00:00
Pamela Comstock
0
Reputation points
2 answers
One of the answers was accepted by the question author.
I can't download Windows Insider Preview iso
Hi, When I try to download Windows Insider Preview iso, I get error message below: Error We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous…
Windows Insider program | Windows Insider preview | Files, folders, and storage
asked 2026-07-22T13:42:18.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
André DI CHIARA
20
Reputation points
commented 2026-07-27T00:42:33.9833333+00:00
Sin-D
11,695
Reputation points Microsoft External Staff
Moderator
2 answers
"Send a copy to my email" stopped working
Just realized that the "Send a copy to my email" function stopped working. For example I have asked a question on ebay and I wanted this question and the response to it to appear also in my email. In the past this worked by checking the box at…
Windows for home | Other | Email and communications
3,828 questions
asked 2026-07-25T23:15:58.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 65%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lajos S Tresser
0
Reputation points
commented 2026-07-27T00:41:23.1466667+00:00
Sin-D
11,695
Reputation points Microsoft External Staff
Moderator
4 answers
There is no MSN app listed under installed apps, but it comes up amazing often. Like a virus!!!
There is no MSN app listed under installed apps, but it comes up amazing often. Like a virus!!!
Windows for home | Windows 11 | Security and privacy
8,463 questions
asked 2026-07-21T20:35:45.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Neil Lazar
0
Reputation points
commented 2026-07-27T00:40:33.8433333+00:00
Sin-D
11,695
Reputation points Microsoft External Staff
Moderator
0 answers
JBL Bluetooth
My HP Laptop does not see my JBL Live Beam 3 device
Windows for home | Other | Devices and drivers
6,683 questions
asked 2026-07-27T00:38:33.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Allan Minnaar
0
Reputation points
asked 2026-07-27T00:38:33.86+00:00
Allan Minnaar
0
Reputation points
2 answers
Account Aliased with Incorrect Mailbox
My Microsoft account sign-in is my Gmail address and it remains my primary alias. I created an Outlook.com alias, then removed it. Outlook Web now opens a mailbox identified as outlook_################@outlook.com. This address does not appear under…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,795 questions
asked 2026-07-26T11:40:17.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Donovan
0
Reputation points
answered 2026-07-27T00:37:23.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
26,500
Reputation points
Independent Advisor
0 answers
Outlook email was typed it wrong
Outlook email address was typed in wrong. How do I fix it? I have a friend who had someone set up his Outlook account on his new computer they wrote in the WRONG email address. He nor I know how to delete the wrong email and set up the correct email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,795 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 92%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Laptop keeps bluescreening and im not sure why or how to check
my fan is currently damaged but it tends to crash within minuets and doesnt seem to overheat, it has happened 3 times 2 twice before doing system updates and once after in the past few days so im not sure if these issues are unrelated or not
Windows for home | Previous Windows versions | Performance and system failures
asked 2026-07-21T09:01:32.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joseph Farrugia
0
Reputation points
commented 2026-07-27T00:36:47.9333333+00:00
Sin-D
11,695
Reputation points Microsoft External Staff
Moderator
1 answer
New Outlook for Windows 11 doesn't perform the rules
I'm getting tons of junk mail every day. Most of them use my mail id: [Moderator note: PII removed] but use different email server names. I've added two rules, see below. The XXX1 one for a specific server name, and a generic one JunkFromG_R, for…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,713 questions
asked 2026-07-26T20:02:05.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gary Rosenfeld
0
Reputation points
answered 2026-07-27T00:34:02.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
9,765
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft sign in window keeps closing
I'm trying to sign in with my other email in the Xbox app (or the Microsoft store) and when I click the option (Use a different account Email, phone, or Skype) the window opens with a blank screen and then closes. When I use my current email it works…
Windows for home | Windows 10 | Microsoft Store
6,556 questions
asked 2026-07-22T07:28:19.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jayven Avellaneda
0
Reputation points
commented 2026-07-27T00:33:48.5366667+00:00
Jayven Avellaneda
0
Reputation points
1 answer
Apps launching at startup despite being disabled in Settings, Task Manager, and Startup folder
I have a handful of apps that launch every time I log in, even though: The apps' own settings have "run at startup" (or equivalent) turned off Windows Settings → Apps → Startup shows them as disabled There's no shortcut for them in…
Windows for home | Windows 11 | Settings
9,908 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 49%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
On my other account when i try to login it says "can't find account" and when i press create new account it says already have an account and it wont work on my ROG xbox ally and on minecraft the email is [mod: PII redacted]@gmail.com feel free to email me
On my other account when i try to login it says "can't find account" and when i press create new account it says already have an account and it wont work on my ROG xbox ally and on minecraft the email is [mod: PII redacted]@gmail.com feel free…
Windows for home | Windows 11 | Accounts, profiles, and login
9,643 questions
asked 2026-07-27T00:33:43.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Conner Dalton
0
Reputation points
asked 2026-07-27T00:33:43.9666667+00:00
Conner Dalton
0
Reputation points