1,819,712 questions

Sort by: Updated
1 answer

Microsoft Workspace Discount Program

Hi. I had previously used a different personal email Microsoft Account to get the Workspace Discount. I have since then started to use another personal email Microsoft Account for all things Microsoft. I switched over my 365 applications. But I am unable…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-22T15:24:01.9866667+00:00
chris rheinherren 0 Reputation points
answered 2026-06-22T23:46:23.3866667+00:00
Sophie N 16,145 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft word stops working

Microsoft word stops working, freezes. This has occurred multiple times today

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-22T23:46:05.0266667+00:00
Julie Igilar 0 Reputation points
2 answers

margin and print error

My margins are already correct, but when I export and print it, they end up shifting to the right and shrinking.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-22T22:01:45.67+00:00
Regita 0 Reputation points
answered 2026-06-22T23:46:02.43+00:00
Manoel Barros 19,460 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

complete failure of Microsoft word

What is going on? Is 365 incompatible to Windows 1? I downloaded it and it does not work so am uninstalling again! #Microsoft 365 and Office Word for Home Windows

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-19T01:05:58.55+00:00
peter hofmann1 20 Reputation points
commented 2026-06-22T23:45:51.84+00:00
Stefan Blom 342.8K Reputation points MVP Volunteer Moderator
2 answers

Word application crashing

Hello Microsoft, Since today morning I cannot use my word application in mobile I cannot open the application as it immediately crashes down and moreover it shows the app has a bug and please tell me a way to solve this bug and i need my documents…

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-18T16:45:28.4366667+00:00
sreenidhi ravishankar 0 Reputation points
commented 2026-06-22T23:44:56.49+00:00
Xavier-D 9,440 Reputation points Microsoft External Staff Moderator
2 answers

How do i fix all permissions for the folders i have in windows 11

Hello, I have seem to lost permission to every folder on my computer, even though I had access to them yesterday and on the administrator account. Is there a way to give permissions back to my account without having to go to each individual folder to…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-22T22:08:12.42+00:00
Josh Letto 0 Reputation points
commented 2026-06-22T23:44:33.3966667+00:00
Josh Letto 0 Reputation points
1 answer

Why does Microsoft keep saying that Imy password has been used to many times and when I go to alternativelogins, it does not reconize my alternative email account with gmail and my phone number.

Why does Microsoft keep saying that my password has been used to many times and when I go to alternative logins, it does not recognize my alternative email account with gmail and my phone number. Keeps on saying that it is incorrect.

Windows for home | Windows 10 | Accessibility
asked 2026-06-22T22:58:51.76+00:00
James Andrew 0 Reputation points
answered 2026-06-22T23:42:29.46+00:00
Tin Luna 25,535 Reputation points Independent Advisor
1 answer

embedded camera in a Dell Pro Laptops PA 14250 not working and not found in devices

Embedded camera in a Dell Pro Laptop PA14250 not working and not found in devices - have tried searching for the device in device settings, and turning the shutter on and off multiple times. Still not found. How do I find and re-initialize this device?…

Windows for business | Windows 365 Enterprise
asked 2026-06-22T21:10:19.5066667+00:00
Brian Olis 0 Reputation points
answered 2026-06-22T23:41:19.2666667+00:00
Jason Nguyen Tran 20,355 Reputation points Independent Advisor
0 answers

Requesting a Refund

Hello Microsoft Customer Support, Hope you've been well. I'd like to request a refund for my ClipChamp subscription. I had initially cancelled it last January 2025, but it seems it didn't go through and it's still been charging my Microsoft account. If…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-22T23:41:11.82+00:00
Jas_Mic_Account 0 Reputation points
2 answers

Microsoft Word crashes and shows "Word has run into an error" when opening documents

I am using Microsoft Word on Windows. Whenever I open Microsoft Word, it shows the error message: "We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result." I have…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-06-22T01:41:48.02+00:00
Momin Ameer basha 0 Reputation points
commented 2026-06-22T23:40:45.6233333+00:00
Huy-K 12,630 Reputation points Microsoft External Staff Moderator
2 answers

When I try to sign in as the administrator; it does't come up as [Moderator's note: PII removed]; it comes up as account dedails, which is [Moderator's note: PII removed]. This was created months ago by someone you recommended to fix

when I try to sign in as the administrator; it does't come up as [Moderator's note: PII removed]; it comes up as [Moderator's note: PII removed]; months ago; when i had computer problems, you recommended the company called Just answer to fix my problem;…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-21T13:25:56.04+00:00
Wayne Thorpe 0 Reputation points
commented 2026-06-22T23:40:10.2066667+00:00
Huy-K 12,630 Reputation points Microsoft External Staff Moderator
3 answers

I've paid for Office but cant access word?

I have paid up for office until August 2026 but it wont let me open word and says it needs a product key - I dont have one!

Microsoft 365 and Office | Word | For home | Windows
asked 2026-02-23T14:04:12.7533333+00:00
Mandy Fisher 0 Reputation points
commented 2026-06-22T23:39:05.0266667+00:00
Stefan Blom 342.8K Reputation points MVP Volunteer Moderator
1 answer

Never used Microsoft 365. Was just charged for the coming year - Cannot get a refund

I do not use Microsoft 365. I was just charged on 6/17/26 for it. I attempted to remove the charge in their system but cannot. Why do I have to pay for it when I do not use it?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-22T23:00:22.98+00:00
darlene maciuba-koppel 0 Reputation points
answered 2026-06-22T23:38:12.66+00:00
John Jefferson Doyon 74,725 Reputation points Independent Advisor
2 answers

NO FUNCIONA MI SUSCRIPCION

Buen día. Me podrían llamar al [eliminado para proteger la privacidad] CDMX México, mi office no reconoce la suscripción pagada.... por favor. no se como hacerlo me urge trabajar.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-22T17:50:21.94+00:00
GSB SUCCESS 0 Reputation points
edited the question 2026-06-22T23:36:20.15+00:00
MartMcd 2,675 Reputation points Volunteer Moderator
2 answers

Why does created contact list display no members in new Outlook

My contact lists display no members in new Outlook.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-09T20:02:29.3133333+00:00
Roger Sharp 5 Reputation points
commented 2026-06-22T23:36:13.4533333+00:00
Helena Kovac 0 Reputation points
1 answer

My copilot app desktop version is not working weeks - Oops Something happended. Can you try again?

My CoPilot desktop app on a Windows Dell laptop and my browser version on Chrome is not working weeks. It is so so frustrating as I have a premium license.. I keep getting the message on both applications: Oops Something happended. Can you try again? I…

Microsoft Copilot | Windows Copilot | App
asked 2026-06-22T13:20:45.2366667+00:00
Lynette 0 Reputation points
edited the question 2026-06-22T23:35:35.47+00:00
Emma1-N 8,115 Reputation points Microsoft External Staff Moderator
1 answer

I have paid a subscription but do not have login details.

I had 2 account and cancelled one. now I can not log into the second account. im not sure i know the account and pass word. I do have a Transaction ID number for the subscription i paid in may 2026 It could be one of several email accounts 3 that i…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-22T23:34:50.1666667+00:00
Ann Marsden 0 Reputation points
answered 2026-06-22T23:35:20.2833333+00:00

AI answer

1 answer

Issues with copilot app

I'm having issue with my copilot app (icon) in the tool bar. when I ask a question using that Icon. A message follows saying copilot cannot be reached, it presents in a red box... help please

Microsoft Copilot | Other
asked 2026-06-22T23:34:13.8566667+00:00
sharmont little 0 Reputation points
answered 2026-06-22T23:34:25.3733333+00:00

AI answer

2 answers

how do i update my office 2007 to work on my new laptop with windows 11

how do i update my office 2007 to work on my new laptop with windows 11. i am also a veteran, and i am retired.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T22:54:05.33+00:00
Gary Cossaboom 0 Reputation points
commented 2026-06-22T23:33:58.1566667+00:00
Xavier-D 9,440 Reputation points Microsoft External Staff Moderator
1 answer

My Microsoft login is linked to the wrong Minecraft User profile

I can run Minecraft Java or Bedrock using my Minecraft Launcher. But when I attempt to purchase a Realm I'm taken to a Microsoft login page and it immediately brings up the wrong Minecraft User Profile. How can I change it?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-22T22:53:20.4633333+00:00
Robert Smith 0 Reputation points
answered 2026-06-22T23:33:49.94+00:00
Manoel Barros 19,460 Reputation points Independent Advisor