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1 answer

Can i recover a hacked account?

I remember some of my old passwords and xbox stuff but my dad has set up a family group with my account prevoiusly. Would there be anything he can do to help?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-22T19:11:56.3566667+00:00
Jacob 0 Reputation points
edited an answer 2026-04-23T04:36:08.4333333+00:00
Winnie-B 7,275 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft authenticator app issues

I have a Microsoft authenticator app on my phone. It is not working and I am unable to check my work email for 3 days now. I am asked to "sign in" and when I put in my current password, up pops an authenticator number but the drop-down box…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-20T17:48:26.8866667+00:00
Jim Thomas 0 Reputation points
commented 2026-04-23T04:34:52.54+00:00
Helen Luu 490 Reputation points Independent Advisor
1 answer

Audio Issues

my audio only works after restart the laptop, if i turn on my laptop or put on sleep it wont work again. no devices found on both output and input. my laptop is updated in the latest version.

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-23T04:34:18.57+00:00
faz 0 Reputation points
answered 2026-04-23T04:34:29.8433333+00:00
Q&A Assist
1 answer

Problem with log in 0x80070426 and problem with windows hello

Hello, I've been troubleshooting a Windows issue for a while now, to get you that annoying PIN, then it somehow led me to delete the NGC folder, just for context. I have a problem that even before deleting the folder I was able to log in to my Xbox…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-21T22:22:02.71+00:00
Goldak HD 0 Reputation points
commented 2026-04-23T04:33:56.67+00:00
Steven 0 Reputation points
1 answer

RBAC Custom Role (Audits Logs/SignIn Logs Reader) Issue With Admin Unit

I am creating a custom role for audits logs and sign in logs reading and assigning to a admin unit member, but unfortunately that role is not visible on admin unit. When I open my admin unit, and go and check roles list but my custom role that i added…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-22T07:02:06.8133333+00:00
Faisal Iqbal 0 Reputation points
commented 2026-04-23T04:32:37.2633333+00:00
Faisal Iqbal 0 Reputation points
1 answer

I cant delte nothing from my Onedrive on the laptop. Its stuck and wont let me remove none of my files even tho I alredy backed them up.

Cant manage my onedrive storage no more. I hit the limit and now it wont let me delete nothing. I alredy did a backup, i just need help with this storage glich so I can delete my files.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-23T02:52:26.82+00:00
Tyler Cooper 0 Reputation points
edited a comment 2026-04-23T04:29:17.8466667+00:00
Jade Ng 10,925 Reputation points Microsoft External Staff Moderator
1 answer

[Moderator Note: Personal Info Removed]: 2 subscriptions Microsoft 365- when i need only one.

I have somehow 2 subscriptions for Microsoft365. One under [Moderator Note: Personal Info Removed]@outloock.com and the second under [Moderator Note: Personal Info Removed]@gmail.com. I'm paying for last 2 years. How to cancel one as i dont needed?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-22T18:36:58.3966667+00:00
HENRI OHAYON 0 Reputation points
edited an answer 2026-04-23T04:29:05.6866667+00:00
Xavier-D 7,030 Reputation points Microsoft External Staff Moderator
2 answers

lost draft

when i was working on my assignment on my ipad i swiped off of the document to check something and it disappeared i was wondering if i could request my history

Microsoft 365 and Office | Word | For education | iOS
asked 2026-04-23T03:45:26.0666667+00:00
Andino, Azariah 0 Reputation points
answered 2026-04-23T04:26:20.1533333+00:00
Darren-Ng 9,440 Reputation points Microsoft External Staff Moderator
3 answers

Does deletion of Azure Account ensures deletion of Active Subscriptions?

Hey Team, In case, I delete an Azure account with active subscription, then that active subscription will get deleted automatically? Thanks Regards Ruchita

Azure Cost Management
Azure Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,706 questions
asked 2026-04-22T17:55:19.2933333+00:00
Ruchita 0 Reputation points
commented 2026-04-23T04:26:14.74+00:00
Bharath Y P 7,885 Reputation points Microsoft External Staff Moderator
1 answer

PC freezes while playing Genshin Impact, nothing works, need hard restart

Any help is appreciated. The main problem is my laptop freezes completely while playing Genshin Impact. ALT-F4 doesn't work; nothing works. I cannot open the task manager, and all sounds stop as well. The mouse pointer freezes, and even the keyboard…

Windows for home | Windows 11 | Gaming
asked 2026-04-21T02:43:41.71+00:00
Razat Siwakoti 0 Reputation points
commented 2026-04-23T04:26:06.9133333+00:00
Ivan B 107.6K Reputation points Independent Advisor
2 answers

unable to install 64-bit OneDrive on a 64-bit Surface laptop

My OneDrive files were inaccessible on my new Surface laptop, purchased April 2026. Directions suggested I uninstall and reinstall. I cannot reinstall. I get a "unable to install 654-bit OneDrive" message. Then it asks me to try the 32-bit.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-21T15:21:46.49+00:00
Susan Winnette 0 Reputation points
commented 2026-04-23T04:24:31.03+00:00
Akhil 5 Reputation points
1 answer

I need live help

Live help can't add my phone number, the site does not send anything to my phone, so it can be verified

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-22T18:44:51.17+00:00
sharon zaplitny 0 Reputation points
answered 2026-04-23T04:21:18.99+00:00
Winnie-B 7,275 Reputation points Microsoft External Staff Moderator
1 answer

Can't delete an ExternalGroup using the Graph API

I have an application that syncs groups from a 3rd party app into Graph API using an ExternalConnection and by recreating groups when memberships change - i.e. a delete followed by a create. Most groups work as expected. However some groups end up in an…

Microsoft Security | Microsoft Graph
asked 2026-04-08T01:43:01.0766667+00:00
Matt Bayliss 0 Reputation points
answered 2026-04-23T04:20:00.4233333+00:00
Matt Bayliss 0 Reputation points
0 answers

Lost access to azure app and business critical support request ID 2603090040011238 has not been resolved since March 9th

Hello, We have lost access to the Azure app registration associated with our Microsoft Marketplace SaaS offering: https://marketplace.microsoft.com/en-us/product/saas/wa200001996?tab=overview App ID: 7a310905-6af7-42d2-9bd5-de965a8a0a4a This application…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-23T04:18:45.51+00:00
Devs @15Five 0 Reputation points
answered 2026-04-23T04:19:18.8733333+00:00
Q&A Assist
2 answers

newest process explorer (22 april 2026) does not work in windows 8.1

trying to execute process explorer in windows 8.1 i get two errors in event viewer and the binary does not run: Activation context generation failed for "C:\Users\compit\Downloads\SysinternalsSuite\Autoruns.exe".Error in manifest or policy file…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,351 questions
asked 2026-04-22T08:57:16.39+00:00
Cornel Panceac 0 Reputation points
commented 2026-04-23T04:19:09.5333333+00:00
Cornel Panceac 0 Reputation points
1 answer

Power Automate doesn't always appear on Excel Web Automate tab

I've created a Power Automate flow that utilizes Excel Web, Outlook, and SharePoint. The flow is working perfectly except for one thing: the Power Automate button doesn't always appear on Automate tab. Sometimes it appears, sometimes it doesn't. For now,…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-04-23T03:19:00.01+00:00
Abram 0 Reputation points
edited the question 2026-04-23T04:19:02.49+00:00
Abram 0 Reputation points
2 answers

problem with downloading

I am unable to download from microsoft store.This makes very difficult for me to use my laptop I need an urgent solution.

Windows for home | Windows 11 | Microsoft Store
asked 2026-04-23T03:43:46.03+00:00
Shad 0 Reputation points
answered 2026-04-23T04:17:22.3233333+00:00
Tin Luna 24,245 Reputation points Independent Advisor
0 answers

How i can recover my compromised/hacked account of Microsoft

The methods that Microsoft gives to recover the account are slow and ineffective and the only thing that i can give to proof that i am the owner are screenshots and info because gmail and gamer tag got changed and all personal info

Microsoft Security | Microsoft Identity Manager
asked 2026-04-23T04:17:15.6133333+00:00
Tuto205 Tuto205 0 Reputation points
1 answer

What happened to the human voices, after my last update they reverted to ugly robotic voices

I am almost thinking that Microsoft is so intent on forcing people into Microsoft 11, that on updates meant to be for security which are the only updates they still do for 10, deliberately take Office 365 and default the voices back to those awful tinny…

Microsoft 365 and Office | Other
asked 2026-04-23T04:15:53.95+00:00
Don Shanon 0 Reputation points
answered 2026-04-23T04:16:07.91+00:00
Q&A Assist
0 answers

Phishing email, yes or no?

I have received an email informing me that my OneDrive is full. at double capacity than I subscribed to. However, it is a different account I would normally use to log in with. When I do log in to this account it says I have no devices that are…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-04-23T04:15:13.6866667+00:00
Klynn B 0 Reputation points
commented 2026-04-23T04:16:07.8166667+00:00
Klynn B 0 Reputation points