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"Recent" Files not showing up in Word, Excel due to OneDrive

My recent files no longer show up under File --> Open Recent in Office Applications. Also in Outlook, I cannot attach any recently used file and how to manually search for it. These recent files are all stored on my OneDrive. Recent files that are…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-03T15:08:25.8466667+00:00
RoamingBuffalo 0 Reputation points
commented 2026-05-04T21:49:16.62+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
1 answer

Recent files missing from File Explorer

How do I get file explorer to start saving recent files File explorer stopped saving recent files after 4-10-2026

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-05-04T20:14:27.8966667+00:00
Smith reao 0 Reputation points
answered 2026-05-04T21:49:13.37+00:00
Angelique Pioquinto 1,085 Reputation points Independent Advisor
1 answer

not able to login to https://XXXX.secureseXXXX.net/

I am not able to login to the https://XXXX.secureseXXXX.net/ URL to get access to my domain. I have purchased the domain through Azure services. I have the customer number, user name and password. I did a password reset and it still says username or…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,858 questions
asked 2026-04-24T09:28:47.7233333+00:00
Sayali Durgude 0 Reputation points
commented 2026-05-04T21:49:02.9966667+00:00
Praneeth Maddali 8,610 Reputation points Microsoft External Staff Moderator
1 answer

Account accessed by another ckuntry

What does it take to get a human on the phone with this company? I'm telling you guys my account was accessed by a device.Ios device in pakistan and I can't get no 12 talk to me.Are you serious

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-04T20:43:17.3366667+00:00
Mykell Carlton 0 Reputation points
edited a comment 2026-05-04T21:48:06.8433333+00:00
Mykell Carlton 0 Reputation points
0 answers

Identity Validation stuck "In Progress"

Hi, I am trying to setup up trusted signing in azure, but I'm stuck on Identity Validation for 2+ weeks now.. I have submitted all requested documents/validations but the verification is just stuck on "In Progress" for the past 2 weeks. I need…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

764 questions
asked 2026-05-04T21:46:18.2866667+00:00
Erlun Lian 0 Reputation points
commented 2026-05-04T21:47:53.6233333+00:00
Sridevi Machavarapu 29,290 Reputation points Microsoft External Staff Moderator
1 answer

i cannot use any streaming service but my device is up to date

I've tried using Netflix, Hulu etc. . nothing but youtube works. my computer is up to date and only a year old i've barely ever used it. im very confused please help.

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-04T21:44:20.7733333+00:00
briannna camp 0 Reputation points
answered 2026-05-04T21:44:33.1533333+00:00
Q&A Assist
2 answers

Locked out of Azure/Entra tenant — MFA error 500121, no working Authenticator

I am locked out of my Azure / Microsoft Entra tenant. Account: [Moderator note: personal info removed]@hotmail.com Azure sign-in only offers Microsoft Authenticator push or verification code. Push never arrives, and the 6-digit verification code is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-01T18:59:00.5+00:00
Mario Raposo 0 Reputation points
commented 2026-05-04T21:43:48.03+00:00
Mario Raposo 0 Reputation points
2 answers

Microsoft Bookings multi-day services showing incorrect dates (timezone shift issue)

I’m using Microsoft Bookings to schedule service work for our shop, and I’m running into an issue with multi-day bookings displaying the wrong dates. Setup: Timezone is set to (UTC-07:00) Arizona (no DST) Business hours: 9:00 AM – 5:00 PM Services…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-05-04T19:38:25.8+00:00
Jason Weller 0 Reputation points
answered 2026-05-04T21:43:28.6066667+00:00
Hendrix-C 15,095 Reputation points Microsoft External Staff Moderator
2 answers

I cant get into MyChart:

I have used this site for myself and my husband for years, and now I can not get logged into it. This happened a while back, but with their help, I got back in. Now it's happening again, and it appears to be blocked on my desktop. Help!!

Windows for home | Windows 11 | Accessibility
asked 2026-05-04T20:08:58.6433333+00:00
Jean Leach 0 Reputation points
answered 2026-05-04T21:43:25.84+00:00
EmilyS726 227.6K Reputation points Independent Advisor
1 answer

I have somehow ended up with a personal and work account for the same email address.

My work email is a Google suite email. It looks like I have both a personal and a work account tied to this email address. I am a consultant and have been added to my customer organizations as a guest account. Classic Teams seemed to handle this by…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-05-04T19:23:24.7133333+00:00
Tony Sitterly 0 Reputation points
edited a comment 2026-05-04T21:42:52.7066667+00:00
Tony Sitterly 0 Reputation points
1 answer

Microsoft account and accessing on a new computer/tablet

Hi there, I have been on Microsoft for several years and purchased a new Hp laptop in which I signed up for the Microsoft Office for $12.50 per month some two and a half years ago. Now, I have purchased a new tablet, and I have been trying to open my…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-04T21:42:22.14+00:00
Tracy Kinnebrew 0 Reputation points
answered 2026-05-04T21:42:45.25+00:00
Q&A Assist
2 answers

taskbar does not load

on starting computer, the taskbar does not load when computer boots up

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-05-04T21:03:42.3+00:00
Harlan Hively 0 Reputation points
answered 2026-05-04T21:41:26.5+00:00
Estrella721 36,555 Reputation points Independent Advisor
2 answers

I cannot send email via my exchange server (ExchaneSE) through mail.protection.outlook.com

I can receive emails with no problems. Here is the shortened exchange log: [Moderator note: personal info removed] 

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,618 questions
asked 2026-04-30T23:37:35.05+00:00
Ross Garmoe 0 Reputation points
commented 2026-05-04T21:41:15.78+00:00
Ross Garmoe 0 Reputation points
1 answer

Using SORT and FILTER on a large array

I was able to utilize FILTER on a large array to filter the results in one column between the values 0.6 and 1.03. However, I was unable to SORT the results. Any suggestions?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-04T16:23:38.8766667+00:00
Flower, Richard 0 Reputation points
commented 2026-05-04T21:40:25.7233333+00:00
Barry Schwarz 5,591 Reputation points
2 answers

S mode will not allow driver for Epson Perfection V550 Photo scanner. Is there a way around this other than switching out of S mode

I need to use an Epson Perfection V550 Photo scanner. I have it connected by USB. Is there a way to use the scanner without the Epson driver? Or is there another "driver" from Microsoft that will allow me to use this computer and…

Windows for home | Other | Devices and drivers
asked 2026-05-04T20:30:36.08+00:00
Karen Barbee 0 Reputation points
answered 2026-05-04T21:39:31.7533333+00:00
EmilyS726 227.6K Reputation points Independent Advisor
1 answer

Microsoft account hacked – original email removed, account shows as non-existent

Hello, My Microsoft account (******@outlook.com) was recently compromised through a phishing/Discord scam. The attacker gained access and changed the account’s security information. Since then, my original email now shows as “account does not exist” when…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-04T21:37:52.0166667+00:00
Diego Rodas 0 Reputation points
answered 2026-05-04T21:38:10.6966667+00:00
Q&A Assist
2 answers

Unable to Launch Outlook for MAC

I shut down my MAC for over a week while travelling. Started it up and am unable to launch Outlook. Icon at bottom of screen turned grey when I clicked it. I get the following message: The application "Microsoft Outlook.app" can't be…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-05-03T15:40:59.8066667+00:00
Mark Smith 0 Reputation points
answered 2026-05-04T21:37:57.38+00:00
Kal-D 7,350 Reputation points Microsoft External Staff Moderator
1 answer

How to fix SrtTrail.txt at C:\Windows\System32\LogFiles\Srt\SrtTrail.txt?

I run to some problem that my computer not working. it at windows 11. I have use administrater terminal to try to fix it for example I run the command sfc and other command that I can but nothing work and I don't know how to fix it anymore. The AI tell…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-04T21:37:12.7466667+00:00
Peter Nguyen 0 Reputation points
answered 2026-05-04T21:37:35.9733333+00:00
Q&A Assist
2 answers

Doubling billing

I have been billed for annual subscription for Microsoft 365 twice. The charge to my credit card on Apr 30 was made under my daughter's email address of ******@hotmail.com. The billing notice showed up on my computer the next day. So i okayed the…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-04T20:50:47.9066667+00:00
Mardi Anderson 0 Reputation points
answered 2026-05-04T21:36:52.1866667+00:00
Darhyl Amizola 40,735 Reputation points Independent Advisor
1 answer

Microsoft 365 and Office | Word | Tablet

On my tablet I can only select a single word or whole paragraph with the mouse in MS Word to edit in a document. When I double click I only get a single word selected and there are no pull tabs to select more.

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-04T21:35:29+00:00
Jim Phillipsz 0 Reputation points
answered 2026-05-04T21:35:35.96+00:00
Q&A Assist