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I have a Developer Support Plan, Unable to Submit Support Request

I have Developer Support but when walking through Create a Support Request, there is no option to actually submit.

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

2,929 questions
asked 2026-04-22T01:52:26.1+00:00
jvg 0 Reputation points
commented 2026-04-22T02:22:08.37+00:00
SAI JAGADEESH KUDIPUDI 2,290 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Word 365 Version 2603 Build 19822.20182 crashes upon launch

Microsoft Word 365 Version 2603 Build 19822.20182 crashes upon launch. Occasionally it stays open for a few seconds, even responds to clicks and typing, then becomes unresponsive and crashes. This has so far occurred on 3 computers with 2 different…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-04-21T20:22:12.97+00:00
AB 0 Reputation points
commented 2026-04-22T02:21:19.9233333+00:00
Ryan MacGregor 0 Reputation points
2 answers

Windows 11 keeps switching audio from my iPhone to my laptop

Windows 11 keeps switching audio from my iPhone to my laptop. This appears to be a known bug. Is there a fix? Windows 11 Home Ver. 10.0.26200 Build 26200

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-17T14:36:15.12+00:00
JAMES SNYDER 5 Reputation points
edited a comment 2026-04-22T02:21:15.3366667+00:00
Emma1-N 6,195 Reputation points Microsoft External Staff Moderator
1 answer

Will it renews again? The trial subscription for ‎Microsoft 365 E5 Developer (without Windows and Audio Conferencing) Buy this subscription so they won't lose access when the trial ends.

Today i saw this message on my subscription page. I have this subscription since 2023 and this have never appeared before. Every time this renews automatically, but how can i know if it will renews again? and i read that its based on your use, but i…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-04-21T22:53:28.2366667+00:00
Otávio Sanp 0 Reputation points
edited the question 2026-04-22T02:20:50.6766667+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
1 answer

NUMBER KEYBOARD ON THE RIGHT SIDE NOT FUNCTION

Hi, my number keyboard on the right side is not function. can you help me

Windows for home | Other | Input and language
asked 2026-04-22T02:19:18.0266667+00:00
Haminur Hadi 0 Reputation points
answered 2026-04-22T02:19:44.4933333+00:00
Q&A Assist
3 answers

How to I change windows home to windows 11 pro (I have already a product key for 11 pro)

How to I change windows home to windows 11 pro (I have already a product key for 11 pro) ฉันซื้อคอมฯ มาแต่คอมฝัง windows home มาให้ ซึ่งองค์กรเราไม่อนุญาตให้ใช้ เราต้องการเปลี่ยนเป็น windows 11 pro (โดยที่เรามี product key for 11 pro) …

Windows for business | Windows for IoT
asked 2026-04-08T06:30:05.9033333+00:00
Paniti Naisuwan CNB IJTTH 0 Reputation points
answered 2026-04-22T02:19:37.3966667+00:00
Brian Huynh 2,695 Reputation points Microsoft External Staff Moderator
0 answers

Mac 12.7.6 Prevent Onedrive standalone app from automatically updating

I am looking for a solution to prevent automatic updates to ms one drive standalone app in Mac 12.7.6 There is a solution involving disabling the updater by changing the updater in terminal. I also need a solution to the administrative permission to…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-22T00:55:05.7666667+00:00
Margaretha 0 Reputation points
edited the question 2026-04-22T02:19:37.2066667+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
2 answers

Blocked from Authenticator App??

I am trying to access Sharepoint and the Authenticator App, however, the system is sending codes to the app but the codes DO NOT come through. UGH! This has been going on for months!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-20T15:59:13.2566667+00:00
Eric Louttit 0 Reputation points
commented 2026-04-22T02:19:37.01+00:00
Helen Luu 490 Reputation points Independent Advisor
2 answers

Urgent: Admin Account Lockout and Escalation Request

Hello Microsoft Support, I am writing to express my frustration regarding my ongoing experience trying to regain access to my Microsoft 365 admin account. I am the sole Global Administrator for my organization, and I am currently locked out due to losing…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-22T00:56:55.8133333+00:00
CreativeBox 0 Reputation points
edited the question 2026-04-22T02:19:17.96+00:00
Darren-Ng 9,440 Reputation points Microsoft External Staff Moderator
2 answers

Cartão Digital da roblox não recebido

Eu necessito a ajuda de vocês para ver se vocês receberam os pontos que eu enviei do cartão digital da Roblox que é meu robux eu tinha feito eu concluir o total de pontos e eu enviei para vocês Eu tinha pegado até mais pontos do que eu deveria do cartão…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,144 questions
asked 2026-04-21T16:45:31.4866667+00:00
RafaelRewards 0 Reputation points
answered 2026-04-22T02:18:17.2866667+00:00
Van S 23,575 Reputation points Independent Advisor
5 answers One of the answers was accepted by the question author.

Issue to 2025 ISO file and also setup problem

Hi, I got the issue like the following. Please help.

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
asked 2026-04-21T03:09:31.7333333+00:00
Scott Huang 3,326 Reputation points
accepted 2026-04-22T02:18:04.4266667+00:00
Scott Huang 3,326 Reputation points
2 answers

Multi-App Kiosk mode - File explorer restrictions not applying

Does anyone have the assigned access XML successfully configured to only allow File explorer access to Downloads? I cannot for the life of me get the following config to apply on Windows 11 25h2 in multi-app kiosk mode: …

Windows for business | Windows 365 Enterprise
asked 2026-02-01T17:43:17.92+00:00
David Jeffery 0 Reputation points
commented 2026-04-22T02:17:21.57+00:00
Smith, Lachlan 0 Reputation points
1 answer

Sound keeps changing from front to back speakers

I have a 5.1 sound system driven by a Sound Blaster Z SE and going to a Logitech 5.1 surround system via analog connections. The system has the current version of Windows 11 Professional. Ever since I set up the system, sound that's supposed to come out…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-14T22:56:07.1433333+00:00
Steve Talmage 0 Reputation points
commented 2026-04-22T02:16:55.96+00:00
Brandon Lowen 0 Reputation points
1 answer

Outlook keeps saying my message can't be delivered because the recipient is a spam, but they aren't.

I was trying to message someone but immediately after, I get a text saying that the person I'm sending it to is a spam so the message cannot be delivered. But I've known this person for a while now and I know they aren't a spam. So now they haven't been…

Outlook | Web | Outlook.com | Email
asked 2026-04-21T00:00:52.37+00:00
Daiana Espinoza 0 Reputation points
commented 2026-04-22T02:16:29.2433333+00:00
Hornblower409 7,660 Reputation points
2 answers

window protected mode #windowprotectedmode

how to turn off window protected mode? because i have a problem with my printer and scanner , i couldn't open it. #windowprotectedmode

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-04-22T01:06:41.97+00:00
Aemee Bascuña 0 Reputation points
edited an answer 2026-04-22T02:16:21.85+00:00
Tracy Le 6,160 Reputation points Independent Advisor
3 answers

windows11 does not detect external cd dvd drive

when I plug in USB external cd/DVD drive, windows 11 does not detect the device or hardware. drive is: JKNJX External CD DVD Drive, 8 in 1 USB 3.0 and Type-C CD Burner Player Writer with 4 USB Ports and 1 TF/SD Card Slots, Ultra Slim Optical Disk Driver…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-17T18:11:08.3066667+00:00
Mike M 0 Reputation points
commented 2026-04-22T02:16:07.1633333+00:00
Emma1-N 6,195 Reputation points Microsoft External Staff Moderator
2 answers

trying to get student credits for UMT

Your email domain is not currently registered with us. You can choose another verification method. Academic Verification Start by entering your name as per the school records. Select your school's country and enter your school's name. Enter your date of…

Azure Cost Management
Azure Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,700 questions
asked 2026-04-18T19:00:17.59+00:00
Shahzaib Ali 0 Reputation points
commented 2026-04-22T02:15:03.0366667+00:00
Bharath Y P 7,875 Reputation points Microsoft External Staff Moderator
2 answers

I am trying to open a free Microsoft azure account and I am unable to open it.

Dear Team, Hope you're doing well. I am trying to open a free microsoft azure account and i am unable to open it. I am facing issues in it. Kindly please support.

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

665 questions
asked 2026-04-18T19:20:44.21+00:00
Lakshmi Gokul 0 Reputation points
commented 2026-04-22T02:14:51.15+00:00
Bharath Y P 7,875 Reputation points Microsoft External Staff Moderator
1 answer

Request for Guidance on Refund – Unable to Raise Case from Azure Portal

Dear Support Team, I hope you are doing well. I would like to request your guidance regarding a refund for my Azure usage. I am seeking a one-time goodwill refund, as the charges were incurred unintentionally while I was using Azure for learning…

Azure Cost Management
Azure Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,700 questions
asked 2026-04-19T05:57:04.3166667+00:00
Gaurav Gurnani 0 Reputation points
commented 2026-04-22T02:14:41.11+00:00
Bharath Y P 7,875 Reputation points Microsoft External Staff Moderator
1 answer

Not able to claim YC 10k$ credits for azure.

Showing "your credit is already redeemed", but the 10k$ credits are not visible in billing or anywhere. I got these credits via YC startup school Kindly help.

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

665 questions
asked 2026-04-19T08:47:29.8066667+00:00
Pramod Kumar Meena 0 Reputation points
commented 2026-04-22T02:14:29.9566667+00:00
Bharath Y P 7,875 Reputation points Microsoft External Staff Moderator