Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,467 questions
1 answer
monthly charges of $69.00
What is the monthly charge of $69.00 for? Reference: S356074693403949
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-03T20:24:07.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBI%3C/text%3E%3C/svg%3E)
Bill Iverson
0
Reputation points
answered 2026-05-03T20:24:19.8633333+00:00
Q&A Assist
1 answer
Phone link keeps messages forever , even after they have been deleted from my google phone using google messaging
The issue apperas to related to phjone links limited ability to synch RCS messages created on my phone. I tried a forced refresh but that did not work. Furthermore I shouldnt have to go through multi step actions to properly sych things up. Microsoft…
Windows for home | Windows 11 | Connect Phone and PC
1,251 questions
asked 2026-05-03T20:24:03.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeffrey Cohen
0
Reputation points
answered 2026-05-03T20:24:14.2566667+00:00
Q&A Assist
2 answers
Unknow address
Have tried to do what you have suggested.....this is the message I get when I do: Well, it wont let me copy what I get from Microsoft. Says image urls are not allowed. Please someone call and talk to me at 817-874-0356 I don't know this address,…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
457 questions
asked 2026-05-02T17:53:11.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Grammy D
0
Reputation points
answered 2026-05-03T20:22:54.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
8,825
Reputation points Microsoft External Staff
Moderator
2 answers
after replacing a dead battery in my lap top I am missing files in the vault
after replacing a dead battery in my lap top I am missing files in the vault. example in an excel workbook tab by year, 2025 and 2026 went missing with important data.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,289 questions
asked 2026-05-03T13:45:03.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 62%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
michael bujnowski
0
Reputation points
answered 2026-05-03T20:22:01.6766667+00:00
John Jefferson Doyon
67,840
Reputation points
Independent Advisor
2 answers
Just subscribed but Mac version is 11.7 and wont support the new version.
I just paid for a subscription to Microsoft 365 for a job that I need Powerpoint, Excel and Docs. It's saying my Mac OS version 11.7.11 is too old to support the current version. I really need this. Do you have any advice on what to do? If not, how do I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,131 questions
asked 2026-05-03T19:45:14.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 66%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michelle Brunetti
0
Reputation points
answered 2026-05-03T20:20:56.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
109K
Reputation points
Independent Advisor
0 answers
Outlook won't open
My Outlook won't open. How do I fix it? I'm using the old version.
Outlook | Windows | Classic Outlook for Windows | For home
31,466 questions
asked 2026-05-03T20:20:44.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steven Schick
0
Reputation points
asked 2026-05-03T20:20:44.5+00:00
Steven Schick
0
Reputation points
1 answer
i removed my outlook alias and now it says 'email already taken' i need the alias released or restored
I cant get into my primary email, because i created an alias, and removed the email address. The email is still tied to my account, and security. i still receive emails directly to the address. I can not however sign into the account because it is not…
Outlook | Web | Outlook.com | Settings
4,250 questions
asked 2026-05-03T20:20:21.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Cody Trent
0
Reputation points
answered 2026-05-03T20:20:34.09+00:00
Q&A Assist
2 answers
Sound cuts out and in
Sound cuts out and resumes again while using audio devices like earbuds and headphones. Works fine otherwise.
Windows for home | Windows 11 | Devices and drivers
22,731 questions
asked 2026-05-02T04:03:50.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 60%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHEILA CARR
0
Reputation points
commented 2026-05-03T20:17:59.9133333+00:00
SHEILA CARR
0
Reputation points
1 answer
How do I get Quicken and other Aps off of One Drive and stored on my Local computer?
All of my data and apps have been stored on One Drive and I cannot get them stored on my local drive. I cannot run Quicken at this time and this is VERY frustrating.
Windows for home | Windows 11 | Files, folders, and storage
11,184 questions
asked 2026-05-03T20:17:27.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETY%3C/text%3E%3C/svg%3E)
Thomas Yengling
0
Reputation points
answered 2026-05-03T20:17:45.02+00:00
Q&A Assist
3 answers
I want to talk to an actual human who can help me
I lost my accounts a few months ago and i could get all of it back but my microsoft account. I can prove that its my account but i have to show it to a human because i have multiple emails that can prove it's mine but someone stole it from me. I'm so…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T18:05:40.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
szabo kornel
0
Reputation points
answered 2026-05-03T20:14:19.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohamed Ali
0
Reputation points
2 answers
I have 25$ microsoft credits can I purchase robux with it?
I got a 25$ microsoft credit for the rewards and when I redeemed it, I didn't get the code I just got the credits may I have help? I also can't find robux digital gift cards on store if someone could also help with that. <3 I also live in australia if…
Windows for home | Windows 11 | Microsoft Store
2,992 questions
asked 2026-03-07T02:53:59.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
James W
0
Reputation points
commented 2026-05-03T20:14:10.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tanish Bendi
0
Reputation points
1 answer
Verify loop with hotmail
I have been trying to log into my email stevenjcoster@hotmailcom with the correct password and face id. However, it sends a verify email to ******@hotmail.com. When I try to sign into ******@hotmail.com, it sends a verify email to ******@hotmail.com I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T19:31:29.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steven Coster
0
Reputation points
answered 2026-05-03T20:09:56.8433333+00:00
John Jefferson Doyon
67,840
Reputation points
Independent Advisor
2 answers
Wi-Fi is not starting
Hi there, my wifi adapater keeps fading out it disappears randomly and also sometime bluetooth disappears but come back fine, but hardware seems because in pc diagnostic showed test passed to be fine it shows CODE 10/43. I have also attached event log…
Windows for home | Windows 11 | Devices and drivers
22,731 questions
asked 2026-05-03T19:34:26.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Loyal Joshua
0
Reputation points
answered 2026-05-03T20:08:51.6033333+00:00
Ivan B
109K
Reputation points
Independent Advisor
0 answers
How do I get a BAA for HIPAA compliance for my version of Microsoft 365?
How do I get a BAA for HIPAA compliance for my version of Microsoft 365?
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,886 questions
asked 2026-05-03T18:58:03.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Daniel Gossett
0
Reputation points
commented 2026-05-03T20:07:39.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
12,580
Reputation points Microsoft External Staff
Moderator
2 answers
Tenant object quota limited to 500 objects instead of 30000
Hi. We have a Microsoft EntraID Education tenant, synchronized with an Active Directory on Premise. Our objects limit is only 500 objects but should be 30000 with a verified domain. What is the problem ? We tried to get in touch with support, but it is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,206 questions
asked 2026-05-03T19:56:37.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
ZEPP Arnaud
0
Reputation points
answered 2026-05-03T20:06:39.7933333+00:00
ZEPP Arnaud
0
Reputation points
2 answers
Forced to buy Microsoft 365
I purchased Microsoft office 2024 (stand alone version) in May, 2025 and installed it on a new Mac desktop using the newest Apple operating system. The Office products worked great till yesterday when they all give an error if I try to edit/save them…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,131 questions
asked 2026-05-03T19:22:56.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jan Fetler
0
Reputation points
answered 2026-05-03T20:06:04.7733333+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
0 answers
How to Get Refund for App Purchase
I bought an app on Microsoft Store but there is a problem with the app. As a result, the app is not working. How can I get a full refund? Where should I send my refund request?
Windows for home | Windows 11 | Apps
2,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
3 answers
PC Manager Version 3.21.1.0 in Windows 11 Pro - Toolbox is missing - how do I get it back?
After recent Windows 11 Pro updates to my Dell PC, and PC Manager updates the prior toolbox that I used frequently is gone. There now are new icons on the left side such as AI Tools and Clawboard. How do it get the prior Toolbox back to easily be able to…
Windows for home | Windows 11 | Apps
2,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
1 answer
Correção gramatical improcedente (Grammatical correction is unfounded.)
Como editar as correções gramaticais do Word, uma vez que ela aponta correções gramaticais que na verdade não se aplicam, pois o texto em si que essa correção aponta está certo. Como então editar essa correção? Contexto: Meu nome é Otávio e falo do…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,934 questions
asked 2026-05-03T19:51:23.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOV%3C/text%3E%3C/svg%3E)
Otávio Alexandre Batista Dias
0
Reputation points
answered 2026-05-03T20:01:54.67+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
1 answer
Automatic update of work location on MS Teams using BSSID
Hi Teams, I have completed the below steps as per provided on Microsoft documentation to setup automatic update of work location on MS Teams. Places hierarchy (buildings/floors) is configured and visible in Teams BSSID mapping has been uploaded…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,007 questions
asked 2026-05-03T20:00:23.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 1%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hafiz Shoaib
30
Reputation points
answered 2026-05-03T20:00:46.27+00:00
Q&A Assist