31,202 questions
2 answers
Slow startup (~2 min) on Win11 - How do I fix?
I have tried performing quite a few of the recommended fixes (limit startup apps, System File Checker & DISM, identify corrupted files/drivers etc., installed latest updates, malware scan, turn off fast start up, etc). Appears that there aren't any…
Windows for home | Windows 11 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Azure is not letting me pay a .001 bill and my access is frozen.
I need to speak to someone regarding a billing lock on my Azure subscription that is preventing service access. I have already attempted all billing support channels and received no response. I need escalation to Azure billing support. I have tried…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
666 questions
asked 2026-04-21T23:19:29.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jay Adams
0
Reputation points
commented 2026-04-23T00:33:20.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
8,720
Reputation points Microsoft External Staff
Moderator
2 answers
Delete Emails
Hi All I have an M365 group lets say gp1(at)contoso.com and the mailbox is full. i want to delete emails older than 3 months. Please guide me how to delete the emails. i dont see option from GUI to delete the emails.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,134 questions
asked 2026-04-22T23:14:30.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Roger Roger
7,571
Reputation points
answered 2026-04-23T00:32:40.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
14,690
Reputation points Microsoft External Staff
Moderator
3 answers
The search for themes from the design tab is gone
It looks like comments from 2023 indicate this was fixed on the Mac version of power point but I am on PPT 16.108.1 (365 subscription) and there for sure is NO search option. Is there a workaround to use and existing presentation as to apply to a new…
Microsoft 365 and Office | PowerPoint | Other | MacOS
Microsoft 365 and Office | PowerPoint | Other | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
245 questions
asked 2026-04-22T18:50:18.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Meagher
0
Reputation points
answered 2026-04-23T00:32:21.84+00:00
Bob Jones AKA CyberTaz MVP
434.8K
Reputation points
2 answers
Azure Monitor alerts
I have setup couple of alerts in Azure monitor and they are logged into service: Log Alert V2. I want to see the statistics of these alerts based on days, no of alerts per days etc. how and where can I see them in stats in dashboard. Atleast I need the…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
3,946 questions
asked 2026-04-21T16:19:55.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Prabhu Rathnam
0
Reputation points
commented 2026-04-23T00:32:06.76+00:00
Siva shunmugam Nadessin
8,720
Reputation points Microsoft External Staff
Moderator
2 answers
Azure Blob Backup Vault: Policy not used
I use Azure Backupvault to backup a blob storage account. My Policy is attached. Expected behaviour: 1 year retention for restore points by default 2 year retention for restore points each 4th sunday in month Yesterday backup was running with a 2…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,743 questions
asked 2026-04-20T19:40:51.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Benedikt Pittl
100
Reputation points
commented 2026-04-23T00:31:01.0633333+00:00
Siva shunmugam Nadessin
8,720
Reputation points Microsoft External Staff
Moderator
1 answer
How can I see the actual Azure AI Foundry / OpenAI costs covered by sponsorship credits?
Hello, Following the previous clarification, I understand that Azure AI Foundry / OpenAI usage may show as $0 in the Azure portal because the charges are covered by my sponsorship credits. However, I still cannot verify this properly in my case. Over the…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,258 questions
asked 2026-04-15T14:57:35.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Fingerlos
20
Reputation points
commented 2026-04-23T00:30:56.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Golla Venkata Pavani
3,905
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 10 pro digital license to transfer into a new machine
I have Windows 10 pro digital license installed in an old desktop and want to transfer it to a newer laptop which could be upgraded to Windows 11. But I can find the way to transfer it. All the instructions found online seem old and don't work for me.…
Windows for home | Windows 10 | Licensing and activation
6,693 questions
asked 2026-04-20T19:41:20.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sung Joon Kim
0
Reputation points
commented 2026-04-23T00:30:00.2+00:00
Sung Joon Kim
0
Reputation points
1 answer
Fraudulent oulook.com account set up to mimic my personal btinternet.com account
Someone has used/ hacked my personal email address (btinternet.com) and set up an divert to a fraudulent outlook email account with the same name - Advise the steps i need to take to ensure this does not happen again and mitigate the ongoing risk fraud…
Outlook | Web | Outlook.com | Email
8,069 questions
asked 2026-04-22T22:47:12.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 7.000000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nadim, HHJ Ahmed
0
Reputation points
answered 2026-04-23T00:29:38.3333333+00:00
EmilyS726
224.6K
Reputation points
Independent Advisor
2 answers
My documents don’t show up
I’ve been using One Note for many years, yet when I went into my OneNote app on my iPad recently, some of the documents I don’t use all of the time give a message, section not found, which at one time were all there. How do I get these back?
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
475 questions
asked 2026-04-20T12:46:31.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kim Carlson
20
Reputation points
commented 2026-04-23T00:29:27.7066667+00:00
Kim Carlson
20
Reputation points
1 answer
AI Foundry finds no Azure bot service when trying to publish agent to Teams and Microsoft 365 Copilot
Hello, Description I am trying to deploy an agent created in Azure AI Foundry to Microsoft Teams and Microsoft 365 Copilot using the “Publish to Teams and Microsoft 365 Copilot” action. During the publishing workflow, I reach the step “Prepare your agent…
Foundry Tools
Foundry Tools
Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
4,538 questions
asked 2026-04-23T00:27:24.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
C M
0
Reputation points
answered 2026-04-23T00:27:50.64+00:00
Q&A Assist
1 answer
How to correct the 0X8004de44 code on my new laptop?
I am getting the ERROR CODE 0X8004de44 when signing into any MS App or account. How so I fix this problem. It is in a new laptop I purchased only 4 days ago.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,230 questions
asked 2026-04-23T00:27:22.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Craig Bush
0
Reputation points
answered 2026-04-23T00:27:31.87+00:00
Q&A Assist
0 answers
Alert rule dynamic threshold preview not working
I am creating an alert rule which will query from ADX and I would like to leverage Azure Monitor's dynamic threshold. When I attempt to preview the threshold, I repeatedly get this error message along with the lack of a chart generated: "There was a…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
3,946 questions
asked 2026-04-20T17:43:46.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 41%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Cindy
0
Reputation points Microsoft Employee
commented 2026-04-23T00:25:53.1733333+00:00
Siva shunmugam Nadessin
8,720
Reputation points Microsoft External Staff
Moderator
1 answer
Incorrect Date of Birth – Account Access Issue
Hi, I mistakenly entered an incorrect date of birth when creating my account. Due to recent age verification restrictions in Australia, my account access is now limited, and I’m unable to update the date of birth from my settings. I can provide valid…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,339 questions
asked 2026-04-22T07:15:12.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Powerdose Group
0
Reputation points
commented 2026-04-23T00:21:27.1266667+00:00
Powerdose Group
0
Reputation points
2 answers
One of the answers was accepted by the question author.
I have a 365 account with myself and my parents - but can't use all of the 6T storage?
I am paying for a family 365 account but there are only 2 members - my parents and myself. How can I access & use the rest of the 6Tb I am paying for?
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
916 questions
asked 2026-04-22T18:00:26.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Amanda
0
Reputation points
answered 2026-04-23T00:22:26.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
7,370
Reputation points
Independent Advisor
2 answers
my d drive only shows up in file explorer when i connect an external drive.
I intended to format my external drive but think i somehow formatted the d drive. However this shows up in file explorer when i connect the external drive but not at other times. How do i get the drive and its contents back on the computer?
Windows for home | Windows 11 | Files, folders, and storage
11,143 questions
asked 2026-04-22T22:47:27.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alan Saxton
0
Reputation points
answered 2026-04-23T00:25:39.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,155
Reputation points
Independent Advisor
1 answer
Windows is asking for an activation key after a clean installation.
I recently did a clean installation of Windows because of a bug. After that, Windows is asking me to activate it with a product key. I was told on the official Microsoft website that a clean installation would not affect my Windows license, and that it…
Windows for home | Windows 11 | Licensing and activation
4,679 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 35%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQT%3C/text%3E%3C/svg%3E)
1 answer
Need different help on not being able t sign into my microsoft accounts ...email especially
I have been trying all week to sign into my hotmail account and it keeps saying that I have tried to many times with the wrong information. that isn't true, I have had this email account for over 40 years and never an issue. I have tried resetting and…
Outlook | Web | Outlook.com | Email
8,069 questions
asked 2026-04-22T23:38:10.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
garey webb
0
Reputation points
answered 2026-04-23T00:22:52.7333333+00:00
Manoel Barros
18,015
Reputation points
Independent Advisor
1 answer
how to download office 2019?
I update word with 365 version.but my key is under office2019.The key was given to me when I bought my surface book.now i forgot the key.but my macbook have the key,but i just can't see it.so is there any chance i can install word 2019 ?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,097 questions
asked 2026-04-23T00:19:54.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
玲 刘
0
Reputation points
answered 2026-04-23T00:20:06.47+00:00
Q&A Assist
0 answers
Tenant admin recovery and domain release for an Entra External ID / B2C tenant
I've somehow locked myself out of the External Tenant that I own. I only had it to allow external logins to my app, but it has a custom domain set up that I realize I need for my default directory. I think I need "Tenant admin recovery and domain…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,887 questions
asked 2026-04-23T00:20:20.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jason Kleban
0
Reputation points
asked 2026-04-23T00:20:20.28+00:00
Jason Kleban
0
Reputation points