Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,243 questions
2 answers
I just got my new laptop that has a free Office Home 2024. Then when I hit confirm, it says an error: We can't set up your account right now /
I just got my new laptop that has a free Office Home 2024. I logged in. Everything's fine, it says product key confirmed/product found. Then when I hit confirm, it says an error: We can't set up your account right now. Futhermore, I saw at the bottom…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-13T22:36:46.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hanmimei
0
Reputation points
answered 2025-12-13T23:43:11.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Kimberly Olaño
19,855
Reputation points
Independent Advisor
2 answers
Suspended Rewards Redeem not Suspended?
I haven’t been able to redeem rewards points when I first contacted anyone about it I figured it was because of their prewritten search feature so I stopped using it. Now for the past 3 months I haven’t been able to redeem points when I am told I can…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
6,339 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
3 answers
Unable to insert page number in WORD
The Page Number option in Headers and Footers is grayed out. Thanks for your help, SweetTasha
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
60,989 questions
asked 2025-12-13T22:43:45.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
130
Reputation points
edited an answer 2025-12-13T23:42:10.9666667+00:00
Stefan Blom
324K
Reputation points MVP
Volunteer Moderator
2 answers
Latest Windows Security Updated has me locked out of my account.
Hello, this is my first time using this to get assistance so i’ll try to give you as much information as possible. When I got home last night to turn on my computer it gave me a blue screen for the bitlocker security protocol, my concern is that I’ve…
Windows for home | Windows 11 | Security and privacy
7,493 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 78%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
2 answers
Files will not open in Outlook on my Samsung Galaxy S23+ Android
I can't open any attached files in Outlook on my Samsung S23+ Android phone. I have cleared the cache with no luck. I don't want to uninstall the program because I don't have the settings for the incoming and outgoing mail servers. Might this be be a…
Outlook | Outlook for mobile | Outlook for Android | For home
1,637 questions
asked 2025-12-13T23:01:23.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 54%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kurt Glazier
0
Reputation points
answered 2025-12-13T23:37:58.0033333+00:00
Kimberly Olaño
19,855
Reputation points
Independent Advisor
1 answer
how to fix my missing dll file
I got a notification that d3dx9_43.dll could not be found. please walk me through the steps to install it into my system.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,243 questions
asked 2025-12-13T23:34:41.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
TERRY PENROSE
0
Reputation points
answered 2025-12-13T23:34:50.9433333+00:00
Q&A Assist
2 answers
I cannot access a data disc
I put a data cd in my cd player. Message said the following: Windows cannot access the specified device or file. You may not have appropriate permissions to access the item. How do I fix this?
Windows for home | Windows 11 | Files, folders, and storage
10,480 questions
asked 2025-12-13T21:50:13.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 23%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
john macco
45
Reputation points
answered 2025-12-13T23:33:10.0366667+00:00
Kimberly Olaño
19,855
Reputation points
Independent Advisor
0 answers
Full List of (United Airlines)®𝟭-𝟴𝟴𝟴-𝟴𝟯𝟵-𝟬𝟱𝟱𝟱 CUSTOMER© SERVICE™ | A Full Guide
Qatar Airways provide help o to United Airlines official website { {Total}}™ { [List]} of United Airlines® CUSTOMER© SERVICE℗ Contact Numbers A complete Guide
Bing | Bing Apps | Feature suggestions
Bing | Bing Apps | Feature suggestions
Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Feature suggestions - Recommendations for new functionalities or improvements to enhance products or services.
44 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
i found this problem on event viewer
i started having this critical error for a week or two and my computer shuts down randomly while i am browsing internet. my pc is strong enough to play most games and i have 32gb ram so i don't think it's about not having enough computing power. if…
Windows for home | Windows 11 | Performance and system failures
29,958 questions
asked 2025-12-08T18:20:48.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
furkan aydın
0
Reputation points
commented 2025-12-13T23:32:12.5866667+00:00
furkan aydın
0
Reputation points
2 answers
Unable to insert an image into my question on Q&A
I inserted an image into my question "Unable to insert page number in WORD", but it isn't there now. I got no error message. Thanks for your help, SweetTasha
Community Center | Discuss the Q&A site | Get started on Q&A
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
950 questions
asked 2025-12-13T23:04:45.6033333+00:00
Phillip Richcreek
130
Reputation points
answered 2025-12-13T23:31:18.4233333+00:00
Stefan Blom
324K
Reputation points MVP
Volunteer Moderator
1 answer
High Memory \ Memory Leak - Large Pool and Non-Paged Pool
I've been chasing one of the strangest issues i've ever personally dealt with on my computer. As you can maybe guess from the title, I believe i've got a nasty memory leak. This issue has been haunting me for months, and I wouldn't post here if I wasn't…
Windows for home | Windows 11 | Performance and system failures
29,958 questions
asked 2025-12-13T23:29:18.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 6%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Nathan Jones
0
Reputation points
answered 2025-12-13T23:29:30.9133333+00:00
Q&A Assist
2 answers
I’ve followed all the suggested procedures and have made no progress!
My Hotmail account was hacked. It hadn’t been used for about 6 years. The account recovery process relies on AI to make all decisions on account ownership and identity but if an explanation could easily solve the identity issue, it can’t listen. The…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 40%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
4 answers
How to restore Windows activation after updating BIOS (also changed processor)
Hello. I replaced the processor and updated the BIOS, after which Windows activation crashed. I do not have a local account, but a Microsoft account. Actions like clicking on "The physical components of this device have recently changed",…
Windows for home | Windows 11 | Licensing and activation
3,991 questions
asked 2025-12-13T20:38:19.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 21%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Viktor Nykolaichuk
0
Reputation points
answered 2025-12-13T23:29:06.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
107.9K
Reputation points
Independent Advisor
3 answers
Outlook no longer syncs my Comcast emails and asks for an imap password repeatedly. How do I fix this?
When in my mailbox and Comcast email, I am constantly presented with a box requesting my user name and password for internet email to reach the imap.comcast.net server. I had to restart my MS Office account in the last week because it had expired and the…
Outlook | Windows | Classic Outlook for Windows | For home
29,044 questions
asked 2025-12-13T21:04:14.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 61%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas Nelson
0
Reputation points
edited an answer 2025-12-13T23:29:02.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 65%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JosephT71
8,850
Reputation points
2 answers
I have a Microsoft Outlook error continuing to appear, how can I fix it?
continuing to get Outlook error and getting closed out of Outlook
Outlook | Windows | Classic Outlook for Windows | For home
29,044 questions
asked 2025-12-13T14:11:37.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 32%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Dale Emshoff
0
Reputation points
answered 2025-12-13T23:28:20.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
5,535
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix Stop Code: WHEA_ UNCORRECTABLE_ERROR (0x124)
When I turn my laptop on it starts to load in, sometimes it loads into windows, then it freezes and says it ran into a problem and restarts. After it restarts it crashes and prepares automatic repair, opens up BitLocker but not enough time to enter the…
Windows for home | Windows 11 | Performance and system failures
29,958 questions
asked 2025-12-13T22:42:39.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Thomas Weber
0
Reputation points
answered 2025-12-13T23:27:37.79+00:00
Igor Leyko
107.9K
Reputation points
Independent Advisor
1 answer
Unable to Recover Hotmail Account - 2-Step Verification System Failures
Hello Microsoft Community, I'm desperately seeking help to recover my primary Hotmail account that I've been locked out of. Here are the details of my situation: Account Background: I created this Hotmail account back in 2014 or 2015 (can't remember…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-18T13:47:12.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 25%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Amit Joshi
0
Reputation points
commented 2025-12-13T23:27:17.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 25%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DJMJ
0
Reputation points
3 answers
How to correct Incorrect billing
Microsoft improperly charged my Master Card account. How can I fix that? Moved from: Community Center | Discuss the Q&A site | Site bug or problem
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,512 questions
asked 2025-12-13T17:31:56.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Gerard Osborne
0
Reputation points
commented 2025-12-13T23:25:42.51+00:00
Stefan Blom
324K
Reputation points MVP
Volunteer Moderator
1 answer
How to speak to a human for support with a deleted account
My account has been hacked and deleted. I cannot recovered it and need to speak to a human for immediate support.
Outlook | Web | Outlook.com | Email
6,169 questions
asked 2025-12-13T22:38:43.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Juan Dumas
0
Reputation points
edited an answer 2025-12-13T23:25:19.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr Smirnoff
69,930
Reputation points
Volunteer Moderator
3 answers
Sent items in gmail do not show in Outlook
I cannot get the Sent items in Gmail to sync into the Outlook Sent folder. All other folders sync. I have Windows 11 and done the following already - Unchecked box in Outlook settings that says "Don't save copies of sent items" Gmail account…
Outlook | Windows | Classic Outlook for Windows | For home
29,044 questions
asked 2025-10-13T22:28:56.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
mustan attaar
15
Reputation points
answered 2025-12-13T23:20:41.9333333+00:00
Hornblower409
2,755
Reputation points