Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,843 questions
1 answer
Unknown Invoices
Betreff: Bitte um Auskunft zu Microsoft 365 Business Basic-Abonnement und Rechnungsstellung Sehr geehrte Damen und Herren, seit längerer Zeit wird mir monatlich ein Betrag in Höhe von 6,66 € für ein Microsoft-Produkt in Rechnung gestellt und über meine…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-26T09:47:08.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 10%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Marcus von Kloeden
0
Reputation points
edited an answer 2026-07-26T10:20:30.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
26,090
Reputation points Microsoft External Staff
Moderator
1 answer
Activate Windows 11 using Windows 8.1 product key still valid?
Activate Windows 11 using Windows 8.1 product key still valid?
Windows for home | Windows 11 | Licensing and activation
5,058 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
1 answer
Laptop Issue
Hi Team, I planned for give the exam for AB 731, that is scheduled today at 4:15 PM today. I have completely prepared for the exam. Unfortunately I won't be able to give exam because my laptop slipped from my study table and fell down because of that…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,675 questions
asked 2026-07-26T08:40:24.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Harendra Kumar
0
Reputation points
answered 2026-07-26T10:19:19.0533333+00:00
Gérard Oomens
128.1K
Reputation points
Volunteer Moderator
6 answers
after BIOS update found error 0xC004F213
Good day, after updating the BIOS, error 0xC004F213 appeared, and it shows that Windows 11 is not activated. I have a Win8 license.
Windows for home | Windows 11 | Licensing and activation
5,058 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
1 answer
bing maps verification
i did not receive a postcard for ping maps verification and need a new one.
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,501 questions
asked 2026-07-25T17:04:51.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jason Hill
0
Reputation points
answered 2026-07-26T10:16:33.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
19,850
Reputation points Microsoft External Staff
Moderator
1 answer
hOW TO OPEN EXCEL
WHEN ATTEMPTING TO OPEN EXCEL, IT KEEPS SHOWING AN ERROR MESSAGE THAT PREVENTS IT FROM OPENING CORRECTLY AND L CANNOT REPAIR, WHAT SHOULD I DO
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,600 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 99%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
0 answers
Partner Center enrollment blocked at trust verification - Microsoft Edge (Individual) - Ref 715-123225
My Microsoft Partner Center enrollment was blocked during the automated trust/verification stage while registering as a Microsoft Edge extension developer (Individual account, Czech Republic). Because the block happens before a workspace is created, I…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,428 questions
asked 2026-07-26T10:11:22.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 62%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Ladislav Kepl
0
Reputation points
asked 2026-07-26T10:11:22.2+00:00
Ladislav Kepl
0
Reputation points
1 answer
Need Help, my Windows Hello isn't working properly
On my Windows Insider Preview (see the exact version in the picture)After I set up the biometric feature of Windows Hello, I can't use biometrics to log in on any interface that requires Windows Hello. Instead, it insists that I must log in using a PIN.…
Windows Insider program | Windows Insider preview | Security, privacy, and accounts
asked 2026-07-26T03:37:23.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 95%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jovis Sagesse
0
Reputation points
answered 2026-07-26T09:56:22.5666667+00:00
Thomas4-N
19,850
Reputation points Microsoft External Staff
Moderator
3 answers
Keyboard and Mouse Problem Fixed after Starting PowerShell s Adminstrator
Problem started when the computer was started up in the morning. The mouse seemed to work but didn’t have scroll wheel function and the keyboard didn’t operate correctly. Two error messages windows were opened; You’re holding down the CTRL key. Do you…
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 6%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
How to speak to a outlook technical support agent?
I have spoken to the Microsoft team for the past two days over 7 hours, spoken to several agents explaining the issue over and over, they have all taken control of my account via quick assist and then finished with I need to help from a specialised…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,246 questions
asked 2026-07-25T19:46:42.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZR%3C/text%3E%3C/svg%3E)
Zoe Rogers
0
Reputation points
commented 2026-07-26T09:52:47.8+00:00
Zoe Rogers
0
Reputation points
3 answers
Lost files on USB stick.
When i opened the drive I tried to fix a problem on the USB stick. Now I lost all my files/videos. How can I recover this please?
Windows for home | Windows 11 | Devices and drivers
23,786 questions
asked 2026-07-25T16:22:04.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stan DeSouza
0
Reputation points
answered 2026-07-26T09:51:16.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
111.5K
Reputation points
Independent Advisor
2 answers
how to fix memz virus on my pc?#MEMZ
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Windows for home | Windows 10 | Security and privacy
17,515 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 71%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAQ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 51%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Being charged for Microsoft Office subscription that Idid not sign up for
Can someone please help? I checked my banking this month and I have been charged £104.99 for a Microsoft Office subscription. I presume this is a annual charge but I have not signed up for anything. I have an existing Microsoft personal subscription…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,602 questions
asked 2026-07-26T09:04:16.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 80%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sonia Takhar
0
Reputation points
answered 2026-07-26T09:36:57.3666667+00:00
DaveM121
909.7K
Reputation points
Independent Advisor
2 answers
Not able to view the booked certification exam
I want to reschedule my DP700 examination. To reschedule, I was asked to go Learn page and browse through the credentials section and then certifications tab. But there I don't see any booked certification. Also, I verified my email account.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,675 questions
asked 2026-07-25T17:37:48.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 56.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ranjith kumar A
0
Reputation points
answered 2026-07-26T09:33:12.32+00:00
Julian Sharp
37,416
Reputation points
2 answers
After installing KB5095093, Smartshare will not run
Windows Update recently installed KB5095093 on one of my Windows 11 PC's. When the PC finished rebooting and I tried to use the Smartshare software, I got an error message stating that the Smartshare DMR app cannot run on this device. The error mentions…
Windows for home | Windows 11 | Apps
2,268 questions
asked 2026-06-27T14:04:03.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 76%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thomas Gordon
5
Reputation points
commented 2026-07-26T09:31:34.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mike Fleet
0
Reputation points
2 answers
Microsoft SQL Server Security Update download
Microsoft has released a fix for this flaw in their April 2026 Security Update. Please download and install the patch from the Microsoft Update Catalog. Where can I get the download file?
SQL Server | Other
SQL Server | Other
Additional SQL Server features and topics not covered by specific categories
14,782 questions
asked 2026-07-25T22:00:29.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Wang, Lu
0
Reputation points
answered 2026-07-26T09:31:15.6233333+00:00
Erland Sommarskog
135.8K
Reputation points MVP
Volunteer Moderator
1 answer
To reschedule my exam.
I want to reschedule my exam, because I am facing problem to start my exam now.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,675 questions
asked 2026-07-26T08:37:43.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 49%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ShubhamK
0
Reputation points
answered 2026-07-26T09:30:26.91+00:00
Julian Sharp
37,416
Reputation points
1 answer
How to get a refund for an unused subscription
Hello. Today my card was charged 1,019,999 UZS for the automatic renewal of my Microsoft subscription. I did not intend to renew it and would like to cancel the subscription and request a refund. I have not used the subscription since the renewal. Could…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
499 questions
asked 2026-07-26T08:47:21.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
munisa polvonova
0
Reputation points
answered 2026-07-26T09:23:37.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
44,215
Reputation points
Independent Advisor
1 answer
Subscription forstartup
My account should not have been billed because we are part of the startup program. We opened a support ticket regarding this issue over a month ago. The support engineer confirmed that we were approved for the $5,000 benefit and told us to continue using…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,512 questions
asked 2026-07-26T01:02:53.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
taiwo popoola
0
Reputation points
answered 2026-07-26T09:20:55.1166667+00:00
Nathan Roberts (SN)
12,836
Reputation points Student Ambassador
Volunteer Moderator
1 answer
MFA can't be ignored.
Hello everyone, i can't exclude users from MFA. Ich have a conditional access policy, that manages that so the settings defaults are disabled. although i have disabled the MFA old ways and migrate the Authentication methods policies but it is still not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,968 questions
asked 2026-07-26T09:10:44.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Khaled Alkadi
0
Reputation points
answered 2026-07-26T09:11:02.97+00:00
AI answer